Title: Protea Hotel Fire & Ice by Marriott Cape Town - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Protea Hotel Fire & Ice by Marriott Cape Town Suburban hotel with a fitness center and a rooftop terrace ![Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/2000000/1570000/1566600/1566513/be0382d2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/2000000/1570000/1566600/1566513/d03b6e3a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed, Non Smoking, Balcony](https://images.trvl-media.com/lodging/2000000/1570000/1566600/1566513/d78a451e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Loft, 2 Bedrooms, Non Smoking | Lounge](https://images.trvl-media.com/lodging/2000000/1570000/1566600/1566513/3fe86fb0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/2000000/1570000/1566600/1566513/390862d1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Protea Hotel Fire & Ice by Marriott Cape Town captures the city's vibrant energy with a rooftop terrace offering stunning views and a coffee shop for the perfect brew. Guests love the attentive staff, dry cleaning, spa treatments, and quiet garden moments. 8.0 Very good ## Popular amenities - Breakfast available - Bar - Spa - Pool - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1566513&PinnedHotelID=1566513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1566513&PinnedHotelID=1566513&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1566513&PinnedHotelID=1566513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1566513&PinnedHotelID=1566513&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1566513&PinnedHotelID=1566513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1566513&PinnedHotelID=1566513&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1566513&PinnedHotelID=1566513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1566513&PinnedHotelID=1566513&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/2000000/1570000/1566600/1566513/79c57f24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking 7.8 Good 9 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom Premium bedding Private bathroom - 205 sq ft - City view - Sleeps 2 - 1 King Bed ![Room, 1 King Bed, Non Smoking, Balcony](https://images.trvl-media.com/lodging/2000000/1570000/1566600/1566513/0f1af7a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Balcony ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom Premium bedding - 226 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1570000/1566600/1566513/0141f15b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking 8.8 Excellent 5 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom Premium bedding Private bathroom - 226 sq ft - City view - Sleeps 2 - 1 King Bed ![Loft, 1 Bedroom, Non Smoking | Lounge](https://images.trvl-media.com/lodging/2000000/1570000/1566600/1566513/b9a76876.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft, 1 Bedroom, Non Smoking ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Premium bedding Separate bedroom Blackout drapes/curtains Private bathroom - 861 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Loft, 2 Bedrooms, Non Smoking | Lounge](https://images.trvl-media.com/lodging/2000000/1570000/1566600/1566513/b168c3ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft, 2 Bedrooms, Non Smoking ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Premium bedding Separate bedroom Blackout drapes/curtains Private bathroom - 1076 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Double Beds ![Room, 1 King Bed, Non Smoking, Mountain View](https://images.trvl-media.com/lodging/2000000/1570000/1566600/1566513/w3998h2667x2y0-a0b9dd0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Mountain View ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom Premium bedding Private bathroom - Mountain view - Sleeps 2 - 1 King Bed ![Room, 2 Single Beds, Non Smoking, Mountain View](https://images.trvl-media.com/lodging/2000000/1570000/1566600/1566513/918e7184.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds, Non Smoking, Mountain View 9.4 Exceptional 3 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom Premium bedding Private bathroom - Mountain view - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![View from room](https://images.trvl-media.com/lodging/3000000/2450000/2442800/2442736/w3840h2557x0y3-e3929b14.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One&Only Cape Town Victoria and Alfred Waterfront - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCape-Town-Hotels-Protea-Hotel-Fire-Ice-By-Marriott-Cape-Town.h1566513.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCape-Town-Hotels-Protea-Hotel-Fire-Ice-By-Marriott-Cape-Town.h1566513.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.92676%2C18.41134&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8PHvoC00szuZeiT9oER_Z0wHFxw=) New Church & Victoria Street, Tamboerskloof, Cape Town, Western Cape, 8018 #### What's nearby - Bree Street - 2 min walk - 0.2 km - Kloof Street - 3 min walk - 0.3 km - Long Street - 3 min walk - 0.3 km - Cape Town International Convention Centre - 2 min drive - 2.0 km - Cape Town Stadium - 3 min drive - 2.7 km #### Getting around - Cape Town Station - 7 min drive - Observatory Station - 8 min drive - Cape Town Intl. Airport (CPT) - 22 min drive #### Restaurants - ‪McDonald's - ‬4 min walk - ‪Kloof Street House - ‬6 min walk - ‪Unfiltered On Kloof - ‬5 min walk - ‪Egghead - ‬5 min walk - ‪Pizza Shed - ‬3 min walk ## About this property ### Protea Hotel Fire & Ice by Marriott Cape Town Upscale hotel near Kloof Street Located close to Bree Street and Cape Town Stadium, Protea Hotel Fire & Ice by Marriott Cape Town provides a free daily manager's reception, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a Swedish massage, a body treatment, or a facial. The on-site restaurant, Fire and Ice Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. You'll also enjoy perks such as: - An outdoor pool along with sun loungers - Limo/town car service, full breakfast (surcharge), and self parking (surcharge) - Express check-out, express check-in, and massage treatment rooms - Multilingual staff, a banquet hall, and an elevator - Guest reviews give top marks for the helpful staff Room features All 201 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Other amenities include: - Hypo-allergenic bedding and free cribs/infant beds - Bathrooms with tubs or showers and free toiletries - 32-inch flat-screen TVs with satellite channels - LED light bulbs, electric kettles, and daily housekeeping ## Similar properties ![Executive Suite | Terrace/patio](https://images.trvl-media.com/lodging/72000000/71680000/71673400/71673357/w2880h2157x0y0-88052955.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Rockefeller Hotel by NEWMARK Cape Town City Centre - Pool - Free WiFi - Restaurant - Gym 9.0 Wonderful 161 reviews CA $153 CA $178 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=71673357&PinnedHotelID=71673357&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/64000000/63500000/63494700/63494685/b04f17c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sky Cape Town Cape Town City Centre - Pool - Parking included - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free offsite parking - 24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Beach shuttle (surcharge) - Casino shuttle (surcharge) - Shopping center shuttle (surcharge) - Limo/town car service - Self parking on site (ZAR 120 per night) - RV/bus/truck parking (surcharge) on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - Fire and Ice Restaurant - Hotel Bar and Lounge ### Things to do - Gym - Outdoor pool - TV in common areas ### Family friendly - In-room crib - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 6 meeting rooms - Conference center ### Outdoors - Beach towels - Garden - Pool loungers - Rooftop terrace ### Spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Sports massages - Swedish massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Accessible airport shuttle - Elevator (43 inch wide door) - Grab bar near toilet (39 inches high) - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk (42 inches high) - Wheelchair-accessible restaurant ### More - 2 buildings - 5 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Built in 2006 - Designated smoking areas - Double-glazed windows - No plastic coffee stirrers - Reception hall - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board on request - Laptop-compatible safe - LED lighting - Phone - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 11:00 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately ZAR 235 per person - Airport shuttle fee: ZAR 600 per person (one-way) - Self parking fee: ZAR 120 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel. ### We should mention Pool access available from 6:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply ### National rating Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization. ### Property is also known as Fire Ice Cape Town Ice Cape Town Protea Fire Ice Protea Fire Ice Cape Town Protea Hotel Fire & Ice Protea Hotel Fire & Ice Cape Town Protea Hotel Fire Ice Protea Hotel Fire & Ice! Cape Town South Africa Protea Hotel Fire And Ice! Cape Town Protea Hotel Fire & Ice by Marriott Cape Town Hotel Protea Hotel Fire & Ice by Marriott Cape Town Cape Town Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town ## Frequently asked questions ### Does Protea Hotel Fire & Ice by Marriott Cape Town have a pool? > Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM. ### How much does it cost to stay at Protea Hotel Fire & Ice by Marriott Cape Town? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice by Marriott Cape Town on Dec 1, 2025 start from CA $199.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cape-Town-Hotels-Protea-Hotel-Fire-Ice-By-Marriott-Cape-Town.h1566513.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Protea Hotel Fire & Ice by Marriott Cape Town pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Protea Hotel Fire & Ice by Marriott Cape Town? > Self parking is available for ZAR 120 per night. There is free parking nearby. ### What time is check-in at Protea Hotel Fire & Ice by Marriott Cape Town? > Check-in start time: 2:00 PM; Check-in end time: 11:00 AM. ### What time is check-out at Protea Hotel Fire & Ice by Marriott Cape Town? > Check-out is at 11 AM. ### Does Protea Hotel Fire & Ice by Marriott Cape Town provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of ZAR 600 per person applies. ### Where is Protea Hotel Fire & Ice by Marriott Cape Town located? > Located in Cape Town City Centre, this spa hotel is within a 10-minute walk of Bree Street and Kloof Street. Cape Town Stadium and Table Mountain are also within 6 mi (10 km). Cape Town Station is 21 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Protea Hotel Fire & Ice by Marriott Cape Town Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Location ### 8.2 Staff & service ### 8.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 141 8 - Good 146 6 - Okay 51 4 - Poor 27 2 - Terrible 16 ### 10/10 Excellent #### Meghan Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was exceptionally friendly and helpful ##### Meghan Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kayla Aug 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were friendly and helpful. ##### Kayla Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Joaquin Jun 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities THE SERVICE WAS AMAZING..VERY CONVENIANT LOCATION...AFFORDSBLE DINING AND DRINKING PRICES..THE HOTEL CLEAN AND PERFUMED ##### Joaquin Stayed 5 nights in May 2022 ### 10/10 Excellent #### Robert Nov 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great choice for Cape Town stay The location is perfect. Close to Kloof Street. Very secure. The rooms were modern and clean. Staff is top notch. Highly recommend ##### Robert Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### Claudio Jan 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good ##### Claudio Stayed 7 nights in Dec 2023 ### 2/10 Terrible #### Promy Nov 28, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad service First morning showers where blocked after that our day two we came back from the hotel at 17:00pm our hotel light was blue showing they must clean our room , we got there the room was not cleaned, we asked about the towels being changed daily they say no u use the same towels until you check out , so disappointed in protea hotel fire and ice ![](https://a.travel-assets.com/ugc/hotel-reviews/D186A1358154E8A3041B19568B6BC96C170EDFFB1669613991690.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Promy Stayed 4 nights in Nov 2022 ### 8/10 Good #### Kevin Apr 19, 2023 Liked: Cleanliness Disliked: Staff & service #### Solo Traveller - Frequent CT visitor My seconded stay a Protea F&I but a much lesser experience than first time out. My room was above the nightclub. I'd no fridge on this occasion. The water in Cistern had a constant trickle, albeit maintenance were quick to address once raised, however it reoccurred. The shower temperature control was non existant and risk being scalded. I'm a relatively easy customer and can put up with most if not all of the above, but the biggest frustration was no one answering the phone at reception for 15+ minutes (at 6pm looking for room service), so i eventually got up and left the hotel to spend my money in resturant nearby. I also ordered food late at night (Burger menu only) and asked for small salad in liue of chips only to be told it wasn't possible. I wasn't asking for roast potatoes.... just some salad that was already on the burger anyway. Baffling. As such, I found the reception and restaurant service poor this time out. The bar staff and cleaners were good. I'm good to tip, and the staff that went the ectra mile were tipped accordingly but some were very inflexible and lackadaisical. The location is great but on fence if I'd stsy again. ##### Kevin Stayed 6 nights in Apr 2023 ### 4/10 Poor #### Soundouss Jun 24, 2025 Liked: Cleanliness Disliked: Staff & service, room comfort Clean, vut noisy ##### Soundouss Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### peter May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff was amazing, including George the bartender! ##### peter Stayed 2 nights in May 2025 ### 10/10 Excellent #### Nils Mar 31, 2025 Nice hotel in good central location ##### Nils Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### Meyer Feb 5, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Staff highly incompetent Their systems were off-line upon check-in. Despite showing the receipt and booking confirmation they made my employee pay before allowing checking, despite knowing the fault is on their end and trouble shooting or just re-check in the following morning, which would be normal practise. When the system was online the following day, the refund took 3-4 days. Furthermore, laundry service was requested. After following up numerous times and being assured it will be ready on time, when the time actually came for the laundry to be required back, they said it was never sent in. ##### Meyer Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Meyer Feb 1, 2025 Liked: Cleanliness, room comfort Disliked: Staff & service #### Incompetent staff Not only were their systems pff line to check and validate the booking and payment upon arrival, despite showing the receipt and booking confirmation, but then they also compelled my employee to pay for the first night stay, before they would book him in. The system was back the following and they processed the refund only 3 days later. Then he booked in washing, which not only forgot to send into the cleaners, but kept on saying it will be ready on time. But then it was later the following day as well, not meeting deadlines they provided, multiple times this causing crisis management for clothes. ##### Meyer Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### chidi Jan 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Our rooms & sheets were clean. Would stay there whenever we visit cape town again. From the front desk staff to the cleaning staff, everyone was excellent. We enjoyed our stay. ##### chidi Stayed 7 nights in Dec 2024 ### 6/10 Okay #### Verified traveller Dec 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Great staff terrible food Modern fun hotel but the rooms are small and the food from room service is terrible. The service however is amazing with very friendly staff. ##### Verified traveller Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Tofiq Dec 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are very friendly and helpful. They really try to make your stay comfortable as possible. The loft is really worth every penny, really nice and spacious. ##### Tofiq Stayed 4 nights in Dec 2024 ### 8/10 Good #### Claudia Dec 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magnificent hotel Great hotel. Wonderful ambience, facilities, service and outstanding food. Suki makes amazing omelettes. ##### Claudia Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Michael Dec 11, 2024 Liked: Amenities This was the greatest experience. Marriott did an excellent job. This hotel offers amazing accommodations(Loft). Great ambience and service from the moment you pull up. The food was great and the entertaining vibe was awesome. What an experience. ##### Michael Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Jeffrey Nov 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Food from the hotel's restaurant was excellent, including the breakfast buffet ##### Jeffrey Stayed 1 night in Sep 2024 ### 8/10 Good #### Michael Oct 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, great staff, breakfast nice. Rooms are a bit small. ##### Michael Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Adrian Apr 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super Zentral ##### Adrian Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### Carla Mar 21, 2024 Liked: Property conditions & facilities #### Amazing Stay! The hotel staff is absolutely amazing! Very accommodating and friendly. Lobby bar was great and the restaurant offerings. Rooms clean and spacious. I’ll be back! ##### Carla Stayed 6 nights in Mar 2024 ### 8/10 Good #### Wilma Mar 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fire and Ice Hotel on "Fire". After confirming 3 times that I wanted 2 rooms next to one another or closeby, I was still given the opposite. It was only corrected the next day which was rather inconvenient. Besides that inconvenience I found the staff extremely friendly and helpful. The Hotel was spotless at all times. We had three light meals at the hotel and really enjoyed them tremendously. Compliments to the chef! The sweetie jar at reception was also a winner. Everyday something else. ##### Wilma Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Herman Mar 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay at Fire & Ice. Three night business stay. Great room, nice view. Everything worked. Staff friendly and professional. Like the quirky touches and decoration. Easy parking at an added daily rate. Very central location. Great breakfast selection. ##### Herman Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Malak Jan 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff was excellent and service was beyond! ##### Malak Stayed 8 nights in Dec 2023 ### 10/10 Excellent #### Ellen Maria Frintrup Jan 15, 2024 Super Lage, wunderbares freundliches Personal ##### Ellen Maria Frintrup Stayed 20 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Radisson RED V&A Waterfront, Cape Town](https://www.expedia.ca/Cape-Town-Hotels-Radisson-RED-Hotel-VA-Waterfront-Cape-Town.h18644202.Hotel-Information) > > [Oude Werf Hotel](https://www.expedia.ca/Cape-Town-Hotels-Oude-Werf-Hotel.h2720474.Hotel-Information) > > [Protea Hotel by Marriott Cape Town Sea Point](https://www.expedia.ca/Cape-Town-Hotels-Protea-Hotel-By-Marriott-Cape-Town-Sea-Point.h533915.Hotel-Information) > > [The Portswood Hotel](https://www.expedia.ca/Cape-Town-Hotels-The-Portswood-VA-Waterfront.h526896.Hotel-Information) > > [Capsule Hotels Tokyo](https://www.expedia.ca/Tokyo-Capsule-Hotels.d179900-aaCapsuleHotels.Travel-Guide-Accommodation) > > [Four Seasons Hotel Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-Four-Seasons-Hotel-Las-Vegas.h460435.Hotel-Information) > > [Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge](https://www.expedia.ca/Cape-Town-Hotels-Protea-Hotel-By-Marriott-Cape-Town-Waterfront-Breakwater-Lodge.h663635.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [The Commodore Hotel](https://www.expedia.ca/Cape-Town-Hotels-The-Commodore-Hotel.h83744.Hotel-Information) > > [Hotels in Hershey](https://www.expedia.ca/Hershey-Hotels.d8338.Travel-Guide-Hotels) > > [AC Hotel by Marriott Cape Town Waterfront](https://www.expedia.ca/Cape-Town-Hotels-AC-Hotel-By-Marriott-Cape-Town-Waterfront.h29305328.Hotel-Information) > > [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > > [The Twelve Apostles Hotel and Spa](https://www.expedia.ca/Cape-Town-Hotels-The-Twelve-Apostles-Hotel-And-Spa.h548889.Hotel-Information) > > [Hotels near Northern Alberta Jubilee Auditorium](https://www.expedia.ca/Northern-Alberta-Jubilee-Auditorium-Hotels.0-l6089355-0.Travel-Guide-Filter-Hotels) > > [The Bay Hotel](https://www.expedia.ca/Cape-Town-Hotels-The-Bay-Hotel.h18132.Hotel-Information) > > [One&Only Cape Town](https://www.expedia.ca/Cape-Town-Hotels-OneOnly-Cape-Town.h2442736.Hotel-Information) > > [Cedars Inn Hotel & Convention Center](https://www.expedia.ca/Gibsons-Hotels-Cedars-Inn-Hotel-Convention-Center.h9453017.Hotel-Information) > > [Hotels with Free Airport Shuttle in Honolulu](https://www.expedia.ca/Honolulu-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d1488-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [President Hotel](https://www.expedia.ca/Cape-Town-Hotels-President-Hotel.h526107.Hotel-Information) > > [Manitou Springs Resort](https://www.expedia.ca/Watrous-Hotels-Manitou-Springs-Resort.h67550606.Hotel-Information) ### Flights > [Flights from Saskatoon (YXE) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yxe/yyc/saskatoon-to-calgary) > > [Flights from Montreal (YUL) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yul/ord/montreal-to-chicago) > > [Flights from Calgary (YYC) to Palm Springs (PSP)](https://www.expedia.ca/lp/flights/yyc/psp/calgary-to-palm-springs) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) > > [Flights from Toronto (YYZ) to Ho Chi Minh City (SGN)](https://www.expedia.ca/lp/flights/yyz/sgn/toronto-to-ho-chi-minh-city) > > [Flights from Nikël (TIA) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/tia/yyz/tirana-to-toronto) ### Cars > [Car rentals in Orlando](https://www.expedia.ca/Car-Rentals-In-Orlando-Sanford-Intl.d6031813.Car-Rental-Guide) ### Activities > [Things to do in Summerland](https://www.expedia.ca/Things-To-Do-In-Summerland.d181790.Travel-Guide-Activities) > > [Things to do in San Diego County](https://www.expedia.ca/Things-To-Do-In-San-Diego-County.d178304.Travel-Guide-Activities) ### General > [Visit Britannia Beach](https://www.expedia.ca/Britannia-Beach.dx6304395)