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Reviews of Primi Seacastle

4 out of 5
Primi Seacastle
15 Victoria Road Camps Bay, Cape Town, Western Cape

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 153 reviews" "
Rating 8 - Good. 48 out of 153 reviews" "
Rating 6 - Okay. 9 out of 153 reviews" "
Rating 4 - Poor. 1 out of 153 reviews" "
Rating 2 - Terrible. 6 out of 153 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Travelled with family and small children, Business traveller
Liked: Staff & service, property conditions & facilities
We stayed at Primi for two weeks. Andrew and the staff were nothing short of incredible. The rooms had amazing views and were cleaned throughly daily. The breakfast is extremely convenient, starting at 7am. Cape Town tends to start the day earlier than the states so it was nice to have a bite before walking just feet away to the beach. They staff understands comfort and convenience well. They were happy to schedule us private drivers (with car seats) to and from the airport, vineyards, penguins, etc. The bed is a true king and slept extremely comfortably. There is a sauna and ice plunge to enjoy in the courtyard as well as a couple paddle boards should you choose to use them. A couple minute walk away is the main strip of restaurants or you can take a quick 5 minute Uber to our favorite place, The Lawns. We enjoyed days at Camps beach with our two year old and also went just up the hill to Clifton 4. Both were amazing. Lastly, you cannot beat the sunsets out of the rooms at Seacastle. Every night was something special. We will absolutely return.
Stayed 14 nights in Mar 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic at the property, it was lovely and clean and the views from our room were incredible
Stayed 4 nights in Mar 2024

8/10 Good

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, kind staff, good breakfast. Nice porch and pool. Some rooms better than others, ours was a bit damp/smelled of mildew.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well placed hotel with excellent friendly and helpful staff
Stayed 6 nights in Feb 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location. Staff was wonderful. Great value on the beach in Camps Bay!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday ever
We had the best holiday ever, the hotel & staff were amazing nothing was too much trouble. The staff were always friendly & willing to assist to make our stay wonderful. We will definitely be back. Thank you to all the staff at Primi Seacastle
Stayed 11 nights in Dec 2023

10/10 Excellent

Quinten

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little property with pedestrian access to the front and parking at the rear which sat nav missed. Lovely rooms with great sea view. Walkable to restaurants. Has small pool. Breakfast offering very good. Would come again as great for visiting Camps Bay and Cape Town itself.
Stayed 1 night in Dec 2023

10/10 Excellent

Quinten

Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Fabulous location and the rooms were wonderful! Loved everything about our stay there
Stayed 2 nights in Apr 2023
Response from Andrew on Apr 6, 2023
Thank you,

10/10 Excellent

Janyl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property so close to the beach and awesome restaurants. The rooms were modern and clean and I had an amazing view of the beach. The breakfast area was super cute and clean and the menu was amazing. The pool was a great size and plenty of lounge space. Staff was super helpful and accommodating too! I would definitely be visiting again next time I’m in the area.
Stayed 2 nights in Feb 2023
Response from andrew on Apr 1, 2023
Thank you.

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for location.
Great location!
Stayed 10 nights in Feb 2023
Response from Andrew on Apr 6, 2023
Thank you.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, amazing view and amazing location. Definitely will be back
Stayed 1 night in Feb 2023
Response from Andrew on Feb 9, 2023
Thank you.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good-recommend
Lovely place, convenient to the restaurants,quiet except for the sounds of the ocean-will definitely stay again
Stayed 2 nights in Nov 2022
Response from Andrew on Dec 3, 2022
Thank you, for the wonderful

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Primi Seacastle. The rooms are clean and quite spacious; the pool area is lovely, and has a fantastic view. Having 24 hour security/concierge was very helpful, and made us feel safe, especially if coming home a little later in the evening. But what really puts this property over the top is the staff. They were friendly, helpful without being overbearing, and knowledgeable about sights and safety in the area. I have only positive things to say about everyone working there. Would stay here again, and I would highly recommend to others.
Stayed 4 nights in Nov 2022
Response from Andrew on Nov 25, 2022
Thank you, for the wonderful reviews.Hope to see you in the near future.

8/10 Good

Gladys

Stayed 4 nights in Sep 2022
Response from Andrew on Oct 6, 2022
Thank you,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Place is great. Ocean front and a sunset every night. All the restaurants are less than a block away, but far enough to not be bothered by the noise. Great stay!
Stayed 5 nights in Sep 2022
Response from Andrew on Oct 6, 2022
Thank you, for the wonderful review of your stay with Us.Hope we will see you in the near future and hopefully we will spread the gospel.

10/10 Excellent

Rufaro

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Great location, quiet, nice pool, great breakfast, nice ocean-view room.
Stayed 1 night in Jan 2022
Response from Andrew on Jan 30, 2022
Thank you, for the wonderful ratings.

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh wow!
We had a wonderful stay at Primi Seacastle! Location, location, location!!! The view from the balcony, which has a double lounger as well as table and chairs, is stunning, the room (more like a long apartment) is really wonderful. Lots of space, privacy and comfort. The hotel staff were friendly and accommodating and made us feel welcome. We were directly accross the road from the beach and easy walking distance to reastaurants and shops further along the road. I am not sure about other rooms but ours had a rather narrow and steep spiral staircase which may make it difficult for anyone who has bad asthma, bad knees or other physical disabilites. Reception is also down a long flight of stairs. This was the only potential downside. We had a wonderfully relaxing stay and were blissfully unaware of any other visitors, would love to have stayed longer! Thank you Primi Seacastle!
Stayed 1 night in Nov 2021
Response from Andrew on Dec 23, 2021
Thank you, for the wonderful feedback.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2021
Response from Andrew on Dec 23, 2021
Thank you, for rate us.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Ok
In general it was ok but I don’t think they are a 4 star. The pool was full of leaves and etc. the tub was not clean and the water couldn’t go down easily. Internet was not accessible in our room however the owner gave us another wifi that worked . Staff were helpful but there is so much they can do in this situation.
Stayed 1 night in Apr 2021
Response from Andrew on Apr 7, 2021
Thank you, for the wonderful review and feedback. I am glad that the WIFI was sorted and worked to your satisfactory.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Andrew on Apr 7, 2021
Thank you, for the ratings much appreciated.

8/10 Good

Nicholas

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Just book, great place
The hotel is terrific, location is all you need. Service was really terrific, friendly, helpful, great. But the room was not maintained, I did leave a not with the reception on departure. Mildew on the bathroom walls, I needed to request an insect killer for the mosquitoes in the room, my pillow looked like it had a bloodstain. The toilet seat paintwas pealing off.... Easy to remedy, and takes the shine off and can easily be fixed. Otherwise great.
Stayed 1 night in Dec 2020
Response from Max on Dec 23, 2020
Hello Nicholas, Thank you for taking the time to review us. We appreciate the kind words. Thank you for letting us know about the some short falls during your stay. We will work hard to improve this! Hope to host you again in the near future. Best regards

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from Max on Nov 24, 2020
Hello Daniel, Thank you for the awesome review. We are so glad you loved your stay with us! Reviews like really motivate us especially the uncertain and difficult time we find ourselves in! We hope to welcome you again soon to Primi Sea Castle :)

10/10 Excellent

Kiera

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primi Seacastle is a great choice in Camps Bay
I’ve stayed at both Primi properties in Camps Bay. They are both terrific locations and incredibly helpful and friendly staff. They make you really feel at home. The rooms are comfortable with beautiful sea views and the breakfast is delicious.
Stayed 1 night in Jan 2020
Response from Max on Feb 6, 2020
Hello Kiera! Thank you for the fantastic review! The staff at both Royal and Sea Castle are delegated to review such wonderful feedback. It really encourages us to to more and more. We hope to see you again soon :) Travel well. Warm regards

8/10 Good

KatyB, NYC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Close but not too close to the “strip” of Camps Bay. Great location right across the street the beach. Fantastic breakfast. Would stay here again.
Stayed 4 nights in Dec 2019
Response from Max on Dec 29, 2019
Hello Katy, Thank you for the great review! The ladies are especially pleased to hear about feedback regarding breakfast! We hope to see you again soon. Warm regards

10/10 Excellent

Nikki

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little weekend spot.
There was only on slight down side to this hotel, and as it's on the main strip of Capms bay, the parking is around the back and a small sign post. But everything else was fantastic!! The staff, the location the weather could have been a little better, but that's pot luck! We arrived early as we got off a flight from London, they were able to sort a room within an hour of us showing up.
Stayed 1 night in Dec 2019
Response from Max on Dec 23, 2019
Hello Nikki, Thank you for the awesome review! The team and I are so delighted that you loved your stay. Sorry about the weather, its been a rather odd, cold and cloudy December; I hope on your next visit that it will be better! We hope to see you again soon. Travel well. Warm regards

10/10 Excellent

MR BW

Liked: Staff & service
Stayed 2 nights in Dec 2019

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic boutique hotel
Fantastic boutique hotel , awesome views of Camps Bay with helpful friendly staff and a wonderful approachable manager Micheal who goes the extra mile to make a enjoyable stay .
Stayed 5 nights in Dec 2019
Response from Max on Dec 9, 2019
Hello Nicholas, Thank you for the awesome review! We are so grateful to receive such positive feedback. Our staff really to make the difference at the hotel! They are going to love the response. We hope to welcome you again soon! Travel well. Best regards

10/10 Excellent

Mrs Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We had a lovely 5 day stay and the staff couldnt have done more for us. Delicious breakfast, central position.Really comfortable room with plentg of space.Only ten minutes from CT downtown
Stayed 3 nights in Nov 2019
Response from Max on Nov 28, 2019
Hello Beverley, Thank you for the awesome review! We are so pleased that you loved your stay and the ladies especially appreciate the wonderful comments about our breakfast. You were an absolute pleasure to host! Hope to host you again soon! Best regards

8/10 Good

Sigurd, Norway

Travelled with family
Liked: Cleanliness, staff & service
The location is perfect and is very safe. Camps Bay is just outside the center of Cape Town. There is a great beach close to the hotel. The hotel is quite small, only 8 rooms. It is unfortunately not suitable for physically disabled because of many stairs to the entrance and no lifts. The staff is very helpfull and serviceminded.
Stayed 8 nights in Nov 2019
Response from Michael. on Nov 27, 2019
Hi Sigurd, Asa and Oistein! Thanjk you for your review and your very kind comments - we loved having your family here!!! Hope we'll meet again in the future!! Cheers!

4/10 Poor

Christoffel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in a closet
hey were obviously full, so were almost all hotels in Cape Town because of a CIC convention. Primi represents luxurious room on Hotels.com and I booked one at $300. Was very hard to find the place lafter dark and we really had to search to find it after 1 hour driving around in the dark on a howling south eastern wind night. Then we got a friendly reception and was taken to our $300 a night room, which was like a small claustrophobic room downstairs without any window and a king bed barely fit in there. We slept OK but felt ripped off to pay so much for a little closet room in the fancy presented place. They could not upgrade us either. I have traveled more than 50 countries, but this is the worst value for money ever. I have paid $1,500 a night at the Whistler Fairmont Hotel for example but that was worth every sent - I stayed a week. Dr Chris Neveling
Stayed 1 night in Nov 2019
Response from Max on Nov 15, 2019
Hello Harvey, thank you for your feedback. I’m sorry to hear that the room booked was not to your liking. We are currently reviewing our listings online to ensures it is 100% accurate. As stated in you review, it was a very busying night in Cape Town and we were only able to accommodate you with a Standard Non-Sea facing room as you booked. The price at the time of your one nights stay booking in that specific room type was $240 Canadian dollars or $181 US dollars. We appreciate the feedback and will work hard to improve. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect - shame about the wind!
Everything about Primi Seacastle was amazing. The location, the room, the staff just perfect. Thank you all so much we loved every minute, if only you could have calmed the wind a bit!!
Stayed 3 nights in Nov 2019
Response from Max on Nov 15, 2019
Hi there, Thank you for the awesome review. We are so delighted to that you had such a good time with us! Reviews like this really motivate us to do even better! Thanks again! Best regards

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Siya on Oct 11, 2019
Hi Fiona and Peter, Thank you very much for your reviews, we appreciate it a lot and we wish to host you guys again in the near future. Regards

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a plus. So delicious.
Although we were not in the best room of the house, we enjoyed the ocean view and best of all, the awesome breakfast served by the amazing ladies.
Stayed 3 nights in Sep 2019
Response from Siya on Sep 21, 2019
Hi Jay, Thank you for your reviews and complements with regards to our breakfast. The next time you visit us we will do our best to put you in best room. Regards

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Siya on Sep 4, 2019
Wow!! Thank you very much Samantha for your rating, We promise not to drop the standard.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect position
Camps Bay is a beautiful part of the world and Primi Seacastle has a prime spot - wonderful views and within walking distance of the shops and restaurants. Accommodation of a superior standard for a three star. Really enjoyed our stay - just wish it was longer.
Stayed 3 nights in Aug 2019
Response from Thami on Aug 20, 2019
Positive reviews like this will always encourage us to do more and more to make our guests happy at Primi Sea Castle. We hope to see you soon.

8/10 Good

Jacobus

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019
Response from Siya on Aug 12, 2019
Hi Jaco, Thank you for your reviews, We promise not to drop the standards, but to keep up the good work. Much appreciated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the beach, restaurants and shops. The customer service is good. The room is clean and cozy. Not big I’m comparison to the rooms in the U.S. Overall, it’s good for the money. Could do better on breakfast.
Stayed 4 nights in Aug 2019
Response from Siya on Aug 12, 2019
Thank you for your reviews, it is very much appreciated to hear from Guests.

10/10 Excellent

Toks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Step onto a peaceful balcony overlooking the sea and mountains. Heaven! And every single person treated me with the most professional friendly service. Its like. You can’t not stay here less than 5 days to take in the majestic world around tou
Stayed 1 night in Jul 2019
Response from Thami on Aug 11, 2019
Positive reviews like this will always encourage us to do more and more to make our guests happy at Primi Sea Castle. We hope to see you soon.

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities, room comfort
What a find!
Excellent location, delicious breakfast, and host Michael really superb.
Stayed 1 night in Jul 2019
Response from Thami on Aug 6, 2019
Timothy! Positive reviews like this will always encourage us to do more and more to make our guests happy at Primi Seacastle. We hope to see you soon.

6/10 Okay

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid Room 2
Lovely position. Well looked after by Michael. Don’t book room 2. It’s the runt of the littler
Stayed 4 nights in Jun 2019
Response from Thami Gumpo on Jun 27, 2019
Thank you for the feedback. We are looking at improving room 2

10/10 Excellent

Refentse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was an amazing stay, perfect environment , a walk to camps bay beach, friendly staff. It has all that we needed.Thank you
Stayed 5 nights in Jun 2019
Response from Thami Gumpo on Jun 27, 2019
Refentse thank you for all the love - we are ecstatic you had a good time! Looking forward to seeing you back at Primi Royal on your next trip.

10/10 Excellent

Sunit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Capetown Coastline Haven
Great location. Sound of waves as you sleep. Quiet neighborhood on the beach but close to the rest of cape town via uber. Comfortable room, great art throughout room and hotel. View of sunrise over 12 apostles is magnificent.
Stayed 1 night in May 2019
Response from Michael. on Jun 11, 2019
Thanks so much! Appreciated! Hope to see you back one day!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The beach gues exit gate need to be updated, is not properly open.
Stayed 4 nights in Jan 2019
Response from Siya on Mar 10, 2019
Thank you for you rating. The front gate is now fixed and properly working. We appreciate your reviews please keep on rating us every time you visit our property

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Great location, but needs a facelift
Great location and friendly staff, but it needs a bit of a facelift. The AC could work better in the bedroom too. I would have been satisfied if the price had been half, but at what we paid it was a bit disappointing
Stayed 1 night in Dec 2018

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

isaacflava, gaborone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient to restaurants a stone throw away from the beach close to city tour bus beautiful views to table mountain and camps bay easily accessible bot far from the airport and town
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Picturesque location, away from hustle and bustle.
A beautiful location directly across from the ocean. Close to restaurants and cafes. Close to the double decker red tourist bus stop. Breakfast fresh and tasty, cooked to order, with healthy options as well.
Stayed 4 nights in Aug 2018