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Reviews of Ashanti Guest House Gardens

2 out of 5
Ashanti Guest House Gardens
7 Union Street, Gardens, Cape Town, Western Cape

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Stayed 3 nights in Oct 2022

8/10 Good

Robert, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities
Vary good position in town walking distance to town centre and close driving for table mountain and the water front, pity there was not a fridge in room and shower could have had a bit more pressure
Stayed 3 nights in Feb 2020
Response from Lisa on Feb 24, 2020
Thanks for your review. Although there is not a fridge in the room itself, there is a communal one for your use in the kitchen. Thank you for advising re the shower pressure. We will definitely investigate. Regards,

2/10 Terrible

Stefan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this guesthouse is horrible
This Guesthouse was horrible and smelling. had smelly towels. bedding was stained. had a musky smell. all guests were not happy. had to wait half an hour to open the door, even after calling them earlier that day to confirm arrival just after 9am.
Stayed 1 night in Nov 2019
Response from Lisa on Nov 14, 2019
Hello Stefan I was most distressed to read your review so I went into all the rooms that your group occupied to check them personally and can find no smells at all! I also sniffed the towels and looked at the sheets and really could not find a problem. We have very happy guests currently staying there. On all our communication we tell guests that check-in is around the corner at our main lodge and this is where you should have gone to receive your keys. I really am sorry that you were disappointed with your stay, but as I say we currently have very happy guests.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most horrible experience of my life!!!!
My stay was horrible. Very smelly towels. Bedding was stained. got to Guest house at at 21h15 and waited half an hour for someone to open the door. the hotel was smelling very bad. Had four guests booked in and all hated their stay. I do not recommend this guesthouse to anyone.
Stayed 1 night in Nov 2019
Response from Lisa on Nov 14, 2019
I was most distressed to read your review so I went into all the rooms that your group occupied to check them personally and can find no smells at all! I also sniffed the towels and looked at the sheets and really could not find a problem. We have very happy guests currently staying there. On all our communication we tell guests that check-in is around the corner at our main lodge and this is where you should have gone to receive your keys. I really am sorry that you were disappointed with your stay, but as I say we currently have very happy guests.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Response from Lisa on Jun 25, 2016
Thank you for your review.

6/10 Okay

Siphokazi

Liked: Cleanliness
Disliked: Room comfort
The room was nice. The staff fantastic. I enjoyed the different feel of guest house and back
Response from Lisa on Jun 11, 2016
Hello Siphokazi Thanks so much for your review. We at Ashanti love it when our guests are happy. Regards Lisa

8/10 Good

Ann

Stayed 1 night in Dec 2022
Response from Lisa on Jan 16, 2023
Thanks Ann!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Hyvä sijainti. Monipuoliset palvelut. Ystävällinen henkilökunta.
Stayed 7 nights in Nov 2019
Response from Lisa on Nov 16, 2019
Enjoy your stay with us!

8/10 Good

Peter Charles

Liked: Cleanliness, staff & service, room comfort
Gute und günstige Alternative zu einem Backpacker
Wann kann man schon in einem Haus schlafen, dass eine "Nationale Monuments"-Plakette trägt ? Das Guest House befindet sich etwa 200 Meter vom Haupthaus, wo die Rezeption, die Bar und das Frühstück serviert wird. Zimmer ist sehr ruhig, WIFI ist kostenlos und auch sehr gut, zum Fernsehen hatte ich keine Fernbedienung und das Duschwasser wurde nie warm und kaltduschen ist nicht so mein
Stayed 3 nights in Oct 2018

6/10 Okay

Michi, München

Liked: Cleanliness, staff & service
Das Preis / Leistungsverhältnis war soweit in Ordnung. Das Frühstück war mau.
Response from Lisa on Apr 26, 2017
143/5000 Danke für deinen Kommentar. Die meisten unserer Gäste scheinen das Frühstücksbuffet zu genießen, aber wir werden noch einmal sehen und sehen, wo wir uns verbessern können.

10/10 Excellent

Jo, arusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schitterend! Ook voor een gezin.
Wij verbleven in het guesthouse van Ashanti. Alles super netjes. Zeer vriendelijk en behulpzaam personeel. Uitmuntend!
Response from Lisa on Apr 6, 2016
Hi Jo Thanks so much for your review. Hopefully we will see you back again one day? Safe travels Regards, Lisa

8/10 Good

karen, st leu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche de company gardens des musées du centre
Attention ashanti a un bâtiment avec des dortoirs et la piscine et dans une rue plus loin les guest housse. Propre et confortable.
Response from Lisa on Apr 6, 2016
Hello Karen Thanks so much for your review and your kind words. Regards Lisa