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Reviews of Diamond Crest Motel

2.5 out of 5
Diamond Crest Motel
7011 Atlantic Ave, Wildwood Crest, NJ

Reviews

7.4

Good

Rating 10 - Excellent. 100 out of 403 reviews" "
Rating 8 - Good. 150 out of 403 reviews" "
Rating 6 - Okay. 84 out of 403 reviews" "
Rating 4 - Poor. 35 out of 403 reviews" "
Rating 2 - Terrible. 34 out of 403 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Víctor

Stayed 3 nights in Sep 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk
Front desk employees were helpful and friendly. Check in was quick and easy.
Stayed 2 nights in Sep 2022

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk lady was very accommodating. The mattress and pillows were very comfortable. The view of the ocean was nice. Lovely stay except for the weather.
Stayed 7 nights in Sep 2022

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, property conditions & facilities
Upgrade to ocean front !
Stayed 2 nights in Sep 2022

6/10 Okay

yuhpyng

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Hernan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay, once the room was straightened out. At first they put us in a room over top of the lobby. Dark and dank room with no outside seating. Not at all the room I was expecting. I am handicapped and the steps up were very steep. My husband told the lady at the desk we were not satisfied and she found us another room that was available with a balcony and a terrace. The view was spectacular. What a difference. From then on we enjoyed our tat the beach.
Stayed 4 nights in Aug 2022

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

2/10 Terrible

Robert, Sicklerville

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Aug 2022

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for the price. Had all the necessary items. Nice rooms. Good room service.
Stayed 2 nights in Aug 2022

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2022

10/10 Excellent

Franco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach awesome front desk service...
Stayed 4 nights in Aug 2022

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

Patricia

Liked: Staff & service, property conditions & facilities
ok stay
cleanliness was good
Stayed 2 nights in Aug 2022

10/10 Excellent

Tanya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The manager Deena was great!! Very friendly and accommodating. Rooms clean and great location.
Stayed 7 nights in Aug 2022

4/10 Poor

Tammy

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unfortunately l was very disappointed in this property. When I got to my room, the TVs didn’t work properly. The Wi-Fi was horrible. I couldn’t use my phone at all in the room, even with my own data. The toilet stopped working the same night. The staff came to repair it in the morning. TV had to be replaced. The next day, the bathroom sink sounded like a generator when you turned the hot water on. Then the toilet stopped up and overflowed. I asked to be moved to another room several times and was told there wasn’t another free room. I saw at least 4-5 rooms empty the whole time I was there. Upon checkout I spoke with the manager about it all and was told that there is wear and tear on the place. They will look into everything and a discount will be put on file by my name for the next time I stay there. I will never stay there again!!!
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Staff needs some customer service skills
Front desk staff were absolutely rude and not friendly.
Stayed 2 nights in Aug 2022

6/10 Okay

Carolina

Stayed 2 nights in Aug 2022

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was comfortable clean located in nice area the manager was not helpful and rude
Stayed 2 nights in Aug 2022

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Aug 2022

10/10 Excellent

RYUTARO

Stayed 2 nights in Aug 2022

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking was VERY VERY tight
I didn't like that the ice machine was broken and that there was no elevator when I originally searched for the hotel it stated it had one.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
The receptionist is not very nice.
Stayed 2 nights in Aug 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Diamond Crest motel
Stay was great. Unlike the reviews we read . Did not have to pay for ice. Help very pleasant. Small flat screen tv Normal channels for a motel . King size bed very comfortable .
Stayed 3 nights in Jul 2022

10/10 Excellent

PHYLLIS

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Jul 2022

2/10 Terrible

Ciera

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay here again. I had family members meet me at the motel to have a beach day and one of the female staff members told my little sister she could not wait on the property with her kids. Since she was not staying at the Diamond Crest. My sister explained she was waiting for a family member and continued to be harrassed. I had 4 other family members book here and when they checked in the front desk was recorded talking about how I owe money because I did not list my children (under 18) on my booking. The staff admitted they judged my family due to other situations prior which obviously had nothing to do with me. This proved she was attacking us based on another situation. The front desk was rude and the staff argued back and forth with me. So unprofessional here! DO NOT STAY HERE!
Stayed 2 nights in Jul 2022

8/10 Good

Charlene

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very nice and the room was clean but there was a strange odor and part of the wall was peeling and falling off.
Stayed 2 nights in Jul 2022

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly service.
Stayed 2 nights in Jul 2022

8/10 Good

Sergy

Stayed 4 nights in Jul 2022

10/10 Excellent

Ivette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 days. The rooms were clean and nice and cool. The staff were very helpful. Expedia had booked us in 2 different rooms for our 2 night stay. The staff called me to let me know and they rearranged so that I would not have to move the next night. I loved that the bike rental place was right across the street as well as the beach. Overall my stay was great and Diamond Crest will be added to my list of go to hotels in Wildwood Crest.
Stayed 2 nights in Jul 2022

8/10 Good

Lailah

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was friendly and welcoming. The room was clean and the kids loved the pool and proximity to the beach. I would have gave a 5 star if the rooms were a bit more updated.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We searched many hotels on the internet and especially Expedia. Diamond Crest is in Wildwood Crest where we wanted to rent. Room was very clean with plenty of room. The beach was one block away. The pool looked clean even though we did not use it. Very nice!
Stayed 2 nights in Jul 2022

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Naomi

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not much my room had a cracked mirror and they did not offer complimentary coffee and I could of a used a microwave
Stayed 2 nights in Jun 2022

10/10 Excellent

Rosa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room have everything you need for a family kitchen dining table extra bed , walking distance to the beach the place has a pool is a nice place for a family 😊😊
Stayed 2 nights in Jun 2022

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful
Stayed 2 nights in Jun 2022

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Ailis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

6/10 Okay

George

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Worn but clean and right price
Room was very worn but clean. I don’t need much because I’m out before sunrise and by in after sunset. The price was very good.
Stayed 2 nights in Sep 2021

10/10 Excellent

Maria Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite with kitchenette area, tv sitting room and seperate bedroom. Only thing i did not like was the overpowering smell of spray in the room. I have asthma and it was way too much for me.
Stayed 1 night in Sep 2021

10/10 Excellent

Ron

Stayed 1 night in Sep 2021

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach. And property manager Joann is amazing!
Stayed 4 nights in Sep 2021

6/10 Okay

George

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

2/10 Terrible

Luis

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The worst experience ever (Dean the manger)
Terrible place with zero customer services. The room was hot as a sauna. If you are looking to have the worst experience ever during you vacations please feel free to stay @ diamond crest better know as diamond crap. Also if you are looking for the worst management experience please ask for Dean… zero knowledge of how to treat a guest with family looking to have a good time. The only good thing about that place is absolutely NOTHING. Shout out to DEAN on how terrible you are… way to go Sir.. I will highly recommend if you would like to have a very nice sweaty night of sleep in the middle of the summer as the AC in the rooms doesn’t work and they offer a you a fan as the only solution and nothing else in a 90 degree weather.👍
Stayed 3 nights in Jul 2021

6/10 Okay

Lynn

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Jul 2021