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Reviews of Tidewater Inn

2.5 out of 5
Tidewater Inn
135 Route 28, West Yarmouth, MA

Reviews

8.0

Very good

Rating 10 - Excellent. 375 out of 1000 reviews" "
Rating 8 - Good. 372 out of 1000 reviews" "
Rating 6 - Okay. 153 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet privacy clean room
Stayed 2 nights in Feb 2024
Response from staff on Apr 11, 2024
Thank you for staying with us and for giving us a good score in your review.

8/10 Good

Derek

Travelled with family
Nice reasonable getaway for the kids.
Stayed 2 nights in Feb 2024
Response from staff on Apr 11, 2024
Thank you for staying with us and for giving us a good score in your review.

6/10 Okay

Beth

Travelled with group
Liked: Cleanliness, staff & service
Beds were very comfortable, rooms were outdated but very clean and it was quiet. If you're elderly or have trouble with your knees, it may not be a good fit for you because toilets are very low. Only half of parking lot was plowed and handicapped spaces were not plowed out. The front desk clerk Charles was very courteous and helpful. All in all was a pleasant, affordable stay.
Stayed 2 nights in Feb 2024
Response from staff on Apr 11, 2024
Thank you for staying with us and taking the time to write a review and give us a score . You review will help us to address the issues you found with the room during your stay. We hope to see you again.

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Jan 2024
Response from staff on Jan 30, 2024
Hi Julian, Thank you for staying with us and for giving us a high score in your review.

10/10 Excellent

denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from staff on Jan 30, 2024
Hi Denise, Thank you for staying with us and for giving us a high score in your review.

4/10 Poor

Ricardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from staff on Jan 30, 2024
Thank you for staying with us and taking the time to give us a score.

2/10 Terrible

Paulo

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hallway smells so bad
Stayed 1 night in Dec 2023
Response from staff on Jan 30, 2024
Thank you for staying with us and taking the time to write a review and give us a score.

10/10 Excellent

Rasim

Stayed 2 nights in Dec 2023
Response from staff on Jan 30, 2024
Hi Rasim,Thank you for staying with us and for giving us a high score in your review.

8/10 Good

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant room was clean would recommend again
Stayed 1 night in Dec 2023
Response from staff on Jan 30, 2024
Hi Bernice, Thank you for staying with us and for giving us a good score in your review.

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort bed, clean, easy location, entertainment around de hotel
Stayed 1 night in Dec 2023
Response from staff on Jan 30, 2024
Hi Thelma, Thank you for staying with us and for giving us a high score in your review.

8/10 Good

Cathie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older and although the furnishings and bedding were very comfortable the room itself felt old. The outside was very pretty; the location is excellent. Very easy check in. Very polite receptionist. Was able to check in early which was wonderful.
Stayed 1 night in Dec 2023
Response from staff on Jan 30, 2024
Hi Cathie, Thank you for staying with us and for giving us a good score in your review.

8/10 Good

Kris

Stayed 2 nights in Nov 2023
Response from staff on Jan 30, 2024
Hi Kris ,Thank you for staying with us and for giving us a good score .

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Friendly staff. Clean. Nice pool. Retro feel. Easy to get to. Will stay again.
Stayed 1 night in Dec 2023
Response from Staff on Jan 30, 2024
Hi Bill, Thank you for staying with us and for giving us a high score in your review.

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness
Dated and dirty
Stayed 1 night in Dec 2023
Response from staff on Jan 30, 2024
Hi Kevin ,Thank you for staying with us and for taking the time giving us a score in your review. Sorry to hear that you were not satisfy with your stay.

6/10 Okay

Julie

Liked: Cleanliness
Disliked: Amenities
There was nothing in the room that listed info like the WIFI password. The phone broke so they could not here me. I had to go to office at 11PM to get password. I did NOT like having the sink in the bedroom. The decor was terrible for a Cape resort. It was like Morocan or something
Stayed 2 nights in Nov 2023
Response from staff on Jan 30, 2024
Hi Julie ,Thank you for staying with us and for giving us a score in your review.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful ans relaxing.
Stayed 7 nights in Nov 2023
Response from Staff on Jan 30, 2024
Hi Deborah, Thank you for staying with us and for giving us a high score in your review.

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are excellent for the price. Clean and trustworthy. Will stay again
Stayed 4 nights in Nov 2023
Response from staff on Dec 2, 2023
Thank you for staying with us and for giving us a great score. We hope you will visit us again.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Court yard has an amazing view with a pond. You can sit and enjoy the the sun rise or set. Quiet and relaxing.
Stayed 7 nights in Nov 2023
Response from Tidewater on Nov 28, 2023
Hello Deborah,Thank you for staying with us and for posting a very nice review.

10/10 Excellent

Dennis J

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and an excellent value -- older property on a main road. Convenient to downtown and shopping in Hyannis.
Stayed 4 nights in Nov 2023
Response from staff on Nov 18, 2023
Thank you for staying with us and taking the time to write a review and give us a great score.

10/10 Excellent

Ronnell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best Place I Been Too Wit My Girlfriend 😌
Stayed 4 nights in Nov 2023
Response from staff on Nov 16, 2023
Thank you for staying with us and taking the time to write a review and give us a great score.

10/10 Excellent

nancy

Stayed 2 nights in Nov 2023
Response from Tidewater on Nov 28, 2023
Hi Nancy,Thank you for staying with us and for posting a review with a high score.

2/10 Terrible

Betty

Disliked: Staff & service
Stayed 5 nights in Nov 2023
Response from staff on Nov 10, 2023
Thank You for choosing the Tidewater Inn ,and taking the time to post a score .

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the wildlife and waterview. Will come again. By
Stayed 2 nights in Nov 2023
Response from Tidewater Inn on Nov 8, 2023
Hi Carrie,Thank you for staying with us and for posting a nice review. We look forward to your next visit.

10/10 Excellent

madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tidewater Inn on Nov 6, 2023
Hello Madison,Thank you for staying with us and for giving us a high score in your review.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tidewater Inn on Oct 31, 2023
Hi Linda,Thank you for staying with us and for giving us a high score in your review.

10/10 Excellent

jannae

Liked: Cleanliness, staff & service, property conditions & facilities
I had a bad experience with the original motel I booked and ended up at tidewater in a last ditch effort to find a safer place and it was better than I could imagine. Friendly staff, safety features, lovely pool and a bath tub. Plus with anyone like me with an EV there was a charging station nearby! A delight. Planning on being an off season regular!
Stayed 2 nights in Oct 2023
Response from staff on Oct 25, 2023
Thank you for staying with us and taking the time to write a review and for giving us a good score. We hope you will visit us again.

8/10 Good

robert

Liked: Cleanliness, property conditions & facilities, room comfort
Was a nice room
It was nice hot tub was clean room was clean did have a hintbof smoke in room , but nothing a air freshner spray didnt take care of .
Stayed 1 night in Oct 2023
Response from staff on Oct 25, 2023
Thank you for staying with us and taking the time to write a review and for giving us a good score. We hope you will visit us again.

4/10 Poor

Charlotte

Travelled with family
Disliked: Staff & service
The woman at the front pointed to a map of the area to show us where our room was, but did not tell us that we had to walk around to the side to unlock the door to get inside the building. She also neglected to mention that the sliding door had a bar locking it in place. Luckily a man from upstairs saw us trying to get in and came to help. There was no microwave as advertised online.
Stayed 2 nights in Oct 2023
Response from staff on Oct 25, 2023
Thank you for staying with us and taking the time to write a review and for giving us a score. We apologized for not giving you the precise instruction of how to enter the building in order to get to your room, we are happy someone came to your assistant. Microwave is not available in the rooms but one is provided in the lobby area next to the indoor pool which is available 24hrs.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from staff on Oct 25, 2023
Thank you for staying with us and for giving us a great score. We hope you will visit us again.

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very good value. Giving its location and the fact that it is opened, I think all year round, it is a very good way for people to come down from Boston and take advantage of a couple of nice warm days in the cooler months.
Stayed 2 nights in Oct 2023
Response from staff on Oct 25, 2023
Thank you for staying with us and taking the time to write a review and for giving us a good score. We hope you will visit us again.

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service
Cape Cod property in a good location.
Booked 3 nights for Columbus day weekend. Good location, access to an estuary in the rear of the property furnished with outdoor seating. Was a nice place to sit and have a cigar. The rooms are outdated but on Cape Cod I think that's pretty common and not an issue for our family as long is it is clean, which it was.
Stayed 3 nights in Oct 2023
Response from Thank you for staying with us and taking the time on Oct 13, 2023
Thank you for staying with us and taking the time to write a review and for giving us a good score. We hope you will visit us again.

8/10 Good

Chao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for short stay, indoor pool available
Stayed 1 night in Oct 2023
Response from staff on Oct 9, 2023
Thank you for staying with us and taking the time to write a review and for giving us a good score. We hope to see you soon.

10/10 Excellent

Gary

Stayed 2 nights in Oct 2023
Response from staff on Oct 28, 2023
Thank you for staying with us and for giving us a great score. We hope you will visit us again.

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice old school hotel..in the best possible ways! Clean, comfortable and friendly.
Stayed 1 night in Oct 2023
Response from staff on Oct 9, 2023
Thank you for staying with us and taking the time to write a review and for giving us a great score. We hope to see you soon.

10/10 Excellent

THOMAS

Stayed 1 night in Oct 2023
Response from staff on Oct 28, 2023
Thank you for staying with us and for giving us a great score. We hope you will visit us again.

6/10 Okay

Christine

Travelled with partner
The property is ok although there were several burnt out bulbs that needed replacing...also mold in the ceiling tiles in the bathroom. They should replace the room carpet with laminate flooring.
Stayed 3 nights in Oct 2023
Response from staff on Oct 8, 2023
Thank you for staying with us and taking the time to write a review and give us a score . You review will help us to address the issues you found with the room during your stay. We hope to see you soon.

10/10 Excellent

JEAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to relax
Stayed 5 nights in Sep 2023
Response from staff on Oct 1, 2023
Thank you for staying with us and taking the time to write a review and for giving us a great score. We hope to see you soon.

10/10 Excellent

Claire

Stayed 1 night in Sep 2023
Response from staff on Sep 30, 2023
Thank you for staying with us and giving us a great score . We hope to see you soon.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from staff on Sep 30, 2023
Thank you for staying with us and giving us a great score . We hope to see you soon.

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom was very dark and it was difficult to see when you showered. There was a crack at the bottom of the door that let in cold air
Stayed 1 night in Sep 2023
Response from staff on Sep 30, 2023
Thank you for staying with us and taking the time to write a review and give us a score . You review will help us to address the issues you found with the room during your stay. We hope to see you soon.

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanly room, easy to access other things at the Cape!
Stayed 1 night in Sep 2023
Response from staff on Sep 30, 2023
Thank you for staying with us and giving us a great score and a positive review. We hope to see you soon.

10/10 Excellent

Elijah

Stayed 2 nights in Sep 2023
Response from staff on Sep 30, 2023
Thank you for staying with us and giving us a great score. We hope to see you soon.

10/10 Excellent

James

Stayed 1 night in Sep 2023
Response from staff on Sep 30, 2023
Thank you for staying with us and giving us a great score. We hope to see you soon.

8/10 Good

Wendy

Stayed 2 nights in Sep 2023
Response from staff on Oct 25, 2023
Thank you for staying with us and for giving us a good score. We hope you will visit us again.

10/10 Excellent

James, Bedford

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from staff on Sep 30, 2023
Thank you for staying with us and giving us a great score. We hope to see you soon.

10/10 Excellent

Michele A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good night's sleep. -The bed was very comfortable. The property is close to many good eating establishments. And, the price was right!
Stayed 1 night in Sep 2023
Response from staff on Sep 23, 2023
Thank you for staying with us and giving us a great score and a positive review. We hope to see you soon.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Was so cute and the staff was friendly. The room was very clean and tidy. We will certainly be back.
Stayed 1 night in Sep 2023
Response from staff on Sep 18, 2023
Thank you for staying with us and giving us a great score and a positive review. . We hope to see you soon.

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Helen's Diner for breakfast.
Stayed 2 nights in Sep 2023
Response from staff on Sep 18, 2023
Thank you for staying with us and giving us a great score and a positive review. We happy that you loved our breakfast diner on site. We hope to see you soon.

10/10 Excellent

Simone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from staff on Sep 17, 2023
Thank You for Staying with us and taking the time out give us a great score . We hope to see you soon.

8/10 Good

Holly

Stayed 1 night in Sep 2023
Response from staff on Sep 14, 2023
Thank you for staying with us and giving us a good score . We hope to see you soon.