Ratings based on 1,233 Verified Reviews

3.4 out of 5
69% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 24-Oct-2016
Pros: Location, clean, and well appointed.
Cons: No curtain in the small bathroom window.
Location: All great!!!
This is an older hotel, but it is located on the Harbor in Hyannis. Our room was nice and clean. It did have 2 small windows on the outer wall. One had curtains and the one in the bathroom didn't. It does need curtains because they are building another hotel next door and someone could see into the bathroom.
2 out of 5
by A verified traveller

Hard to get luggage to our rooms!

Posted 23-Oct-2016 on Hotels
3 Floors and no elevators, had to drag 5 bags of luggage to our rooms, asked why was told if your handicapped or unable to care bags, they give you a ground level room. Though when we booked the room's nothing was mentioned about this.Probably would not stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Oct-2016 on Orbitz
Location: Great restaurants near by. Main street had many shops to stroll through.
Beautiful view. Room large & spacious. Down side windows didn't open to allow fresh air.
3 out of 5
by A verified traveller from US

view view view and ok facilities

Posted 18-Oct-2016
Cons: door was crooked and carpets are old.
Location: Great location to get some sea time and Falmouth was good.
The view of the habor was great and got some really good pictures of the sunrise.
3 out of 5
by A verified traveller

Convenient.

Posted 16-Oct-2016 on Hotels
Good position to see the area. Probably great for a summer family getaway. Good outdoor pool and snack bar. Room satisfactory but not plush. Easy parking.
2 out of 5
by A verified traveller from new york

Disappointed

Posted 16-Oct-2016
Location: Right across the street from the Hyline Ferry.
The front desk manager needs to greet, smile and be mildly personable. The person who we met needed to bathe. The entire lobby smelled like someone who hadn't bathed in weeks. She was sullen and rude. That experience and odor clouded the rest of our stay. Room was okay. Old.
4 out of 5
Recommended
for Everyone
by A verified traveller from k

Real

Posted 15-Oct-2016
Needs a little updating but overall a very clean and comfortable hotel and the room was large.
1 out of 5
by A verified traveller

Our bathroom was missing a shower curtain

Posted 11-Oct-2016
Just overall terrible experience... the staff seemed to be bothered and wasn't helpful and our room was a disaster
2 out of 5
by A verified traveller from Norhtern California

Fair overall

Posted 8-Oct-2016
Pros: Great location.
Cons: The facility, other than the lobby, smelled old. The curtains in our room were in shreds and there was a punch-hole (or kick) in the bathroom door.
Location: Spanky's Clam Shack (oh yes!). And the JFK memorial trail. Lobster dinner at the Yarmouth House Restaurant in West Yarmouth. Great value.
Good location within walking distance to great things. Staff was rather rude when I request to change rooms for a room with view other than my own car. The change was made, but not with courtesy.
2 out of 5
by A verified traveller from CT

Not what we expected!

Posted 4-Oct-2016
Location: Location was good
When I booked this hotel I thought it looked very nice and reviews were Ok but not great. However, while other parts of hotel may have been nicer, we were placed in back of hotel facing parking lot. This part is very old and worn and not well maintained. There are shingles falling off the outside and, as a matter of fact our second floor balcony was rotted and the railing was falling off, creating what could be a dangerous situation. It seemed the other amenities such as fire pit, outdoor seating and pool were adequate and while the room was marginally clean, it was apparent that things have been patched and not well maintained. The bed was comfortable however. I got the feeling that we were given this room as a result of booking through Expedia as there were plenty of other available rooms elsewhere in the building. Would not recommend to others and would definitely not go back.