Expedia people get second rate service.
I booked through Expedia and ended up spending more then booking directly, on top of everything the night hotel staff were very nasty and very dismissive always saying " This is an Expedia reservation, right?" Like we were second class customers when in reality we spent more!!! The first night we were put in a "accessible " room with an absolutely dirty and run down bathroom. The two ladies on night shift are so rude, mean, unfriendly and unprofessional that in the morning there is always a line of people complaining about them. Those manager don't care to check and train!