Lobby

Reviews of Days Inn by Wyndham West Yarmouth/Hyannis Cape Cod Area

2 out of 5
Days Inn by Wyndham West Yarmouth/Hyannis Cape Cod Area
69 Main Street, Route 28, West Yarmouth, MA

Reviews

6.8
Rating 10 - Excellent. 167 out of 902 reviews" "
Rating 8 - Good. 284 out of 902 reviews" "
Rating 6 - Okay. 242 out of 902 reviews" "
Rating 4 - Poor. 122 out of 902 reviews" "
Rating 2 - Terrible. 87 out of 902 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luiza

Stayed 1 night in Oct 2023

4/10 Poor

Charles

Disliked: Property conditions & facilities
The refrigerator in the room didnt work. The tub drain won't close, so bath. Took 20 minutes to get hot water. No one on the desk at 11:00 to allow check out.
Stayed 1 night in Nov 2023

6/10 Okay

Peter

Stayed 6 nights in Nov 2023

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

LADY MAY

Stayed 1 night in Nov 2023

4/10 Poor

Charlene

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not expected with Wyndham name.
Room was very dark. No place to plug in phone chargers. Broken ironing board left set up in the room. Towels were very thin. Hair mass was under tub mat. No Kleenex in the room anywhere. Toilet tissue was extremely thin/cheap. Hair dryer could only be used if exhaust fan was on. TV remote was insufficient for tv… had no guide page… each individual channel number had to be selected to find a station. Requested additional pillows at office and was refused. Had to ask for manager to get additional pillows Room cleaner knocked on door at 10:30 check out was at 11.
Stayed 1 night in Nov 2023
Response from Kp on Nov 11, 2023
Hi Charlene, We regret your negative experience with us! We would like remind that when requesting 3 extra pillows per room require the approval of backhouse team. Though, you room had already included 6 pillows, we decided to accommodate for your request due to the nature your preferred level or comfort. As per the linens, we are required to use Brand approved products for all of our Terry and Linens to avoid potential compliance fees. Moreover, we will push our cleaning team to address your concerns immediately. Once again, your feedback is very important to us and we will address your concerns Accordingly!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Trip to Hyannis
The owner told me the motel was built in 1959. That was during president Eisenhower's era. It definitely has that late 50's - early 60's Jetsons look. They take pride in keeping the premises clean, still it feels old, not so much for the style but because you can see that if the multiple paint jobs are stripped away then you can see the old rot peeping through the cracks from the underneath. The cleaning staff was assiduously cleaning the place. Not eco-friendly in the sense of avoiding excessive changes of towels, still it was a pleasant blast from the past having fresh towels daily even though we kept telling them it was not necessary, that we could use same towels for a few days without a change. They didn't listen, but still nice to have fresh towels daily. The owner loves to lecture on not asking for toilet paper if not necessary even as I am asking for more because we were running out. I can imagine public stealing TP yet I was staying 5 days, I shouldn't have to listen to such a lecture. The motel is in a good location near amenities, restaurants & entertainment. Easy to get in & out. Price economical. I recommend it. 5 stars.
Stayed 5 nights in Oct 2023
Response from KP on Nov 11, 2023
Hi David,We truly appreciate your kindest words regarding your experience with us! We can't wait to see you back with us in the future!

8/10 Good

KENNETH, Weymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Sep 2023

8/10 Good

Lino

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Jaimé, Northampton

Travelled with family
Disliked: Amenities
Can’t understand the previous reviews. Sooo dirty and moldy. Bed was comfortable. Stains in walls and bathroom. Yukky. Gross.
Stayed 1 night in Oct 2023

8/10 Good

Cynthia, Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff in the office were outstanding, helping my family on multiple occasions. This is an older property but it is obvious that they have tried to tend to maintenance. The pool was great and the kids thoroughly enjoyed it. We were able to walk to restaurants and mini golf, really a nice feature.
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Don’t go there !
I wouldn’t recommend this hotel. The bathroom light/fan was extremely loud, bathroom didn’t smell good, no trash receptacle in room, very old furnishings. ☹️
Stayed 1 night in Oct 2023

10/10 Excellent

Sindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quite and clean, pool was nice the only thing was the TV channels they offer 30 and only 3 worked.
Stayed 1 night in Sep 2023

6/10 Okay

Eleanor

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, room comfort
Quick Trip
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access to getting around cape cod
Stayed 3 nights in Aug 2023

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Nelson

Stayed 1 night in Aug 2023

6/10 Okay

Courtney

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Advertised as having free continental breakfast, then they said they aren’t going that because of COVID.. stop advertising it then. There was hair in the sink when we checked in. No one is ever in the office so when you need something you have to call and wait for someone to come down.
Stayed 3 nights in Aug 2023

2/10 Terrible

Inna

Stayed 7 nights in Aug 2023

6/10 Okay

Yarisbeth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
pricey for the property condition
Stayed 1 night in Aug 2023

6/10 Okay

Joshua

Travelled with partner
Liked: Staff & service
It was a decent place. We only stayed for one night about 2 miles from the city center may be less, but it was a decent walking distance. No complementary breakfast, but there are options across the street.
Stayed 1 night in Aug 2023

2/10 Terrible

Suzanne

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Awfull
Stayed 2 nights in Aug 2023

10/10 Excellent

marge

Liked: Amenities
A very good fit for a quick overnight at the cape
Stayed 1 night in Aug 2023

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The door to our room was wide open when we first arrived. Our room had no coffee pot, no waste basket, clock was broken and a lot of bugs. Slept on top of the covers
Stayed 1 night in Aug 2023

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many sirens. Not on a beach. Otherwise clean and bright with helpful staff.
Stayed 1 night in Aug 2023

6/10 Okay

Greg

1 night only
Very basic. Not bad, not good, market price was very high for the location.
Stayed 1 night in Aug 2023

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Abdul

It was
Stayed 1 night in Jul 2023

6/10 Okay

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Property needs to make upgrade to their facility. Toilet seat was broken. Vent in bathroom fell off the wall. Windows didn't lock. We had to lock windows with a stick. Quit expensive for a one night stay with all these conditions. overall area was not bad. Store was within walking distance. Great mini golf place across the street.
Stayed 1 night in Aug 2023

10/10 Excellent

Irina

Stayed 1 night in Jul 2023

4/10 Poor

Lydia

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had a bad odor lots of humidity
Stayed 1 night in Jul 2023

6/10 Okay

Dan

Liked: Cleanliness, staff & service
Cost doesn’t equal value. Totally average motel with high price.
Stayed 1 night in Jul 2023

6/10 Okay

Henry

Disliked: Room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
Check service was friendly but slow. The internet service was terribly slow to the point of not being useful.
Stayed 1 night in Jul 2023

10/10 Excellent

Eduardo

Stayed 1 night in Jul 2023

4/10 Poor

Sharon

Stayed 2 nights in Jul 2023

2/10 Terrible

manjula

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Stephanie, Winthrop

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and cheap for a quick stay
Stayed 1 night in May 2023

10/10 Excellent

Ailtone

Stayed 1 night in Jul 2023

6/10 Okay

Tonya

Liked: Cleanliness, staff & service
Rooms were clean, my only complaint would be that you only received 1 key card.
Stayed 2 nights in Jul 2023

6/10 Okay

Kate

Liked: Cleanliness
Disliked: Property conditions & facilities
This place is a bit sketchy and isn't a good place to stay with children, but ok to stay if you're single or for a couple.
Stayed 4 nights in Jul 2023

8/10 Good

Alisson

Stayed 1 night in Jul 2023

2/10 Terrible

Hannah

Stayed 1 night in Jul 2023

10/10 Excellent

Milana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating and helpful.
Stayed 3 nights in Jul 2023

6/10 Okay

Jason

Travelled with family
Liked: Staff & service
Ok for a single nights stay. Little hot water for showers, service was great.
Stayed 1 night in Jul 2023

6/10 Okay

Carolyn

Disliked: Property conditions & facilities
It was a lonely place to stay. The rug was sticky and I felt it was overpriced for what was offered.
Stayed 1 night in Jul 2023

10/10 Excellent

Mcleph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a good experience
Stayed 1 night in Jul 2023

2/10 Terrible

Joann

Disliked: Cleanliness, property conditions & facilities
The hair dryer didnt work. Rundown and in a bad neighborhood. Would NOT recommend.
Stayed 1 night in Jun 2023
Response from KP on Jun 30, 2023
Thank you for sharing your feedback about your recent stay. We apologize for the inconvenience caused by the malfunctioning hair dryer. We understand the importance of having functional amenities and we regret that we fell short in this regard.We apologize if you found the property to be rundown and located in a neighborhood that did not meet your expectations. We take the safety and comfort of our guests seriously, and we will continue to evaluate and address any concerns related to our location.We appreciate your feedback and take it into consideration as we strive to make improvements. Thank you for bringing these matters to our attention.