Lobby

Reviews of Space Coast Hotel -Titusville/Kennedy Space Center

2.5 out of 5
Space Coast Hotel -Titusville/Kennedy Space Center
3500 Cheney Highway, I-95 exit 215, Titusville, FL

Reviews

5.8
Rating 10 - Excellent. 174 out of 1009 reviews" "
Rating 8 - Good. 212 out of 1009 reviews" "
Rating 6 - Okay. 166 out of 1009 reviews" "
Rating 4 - Poor. 205 out of 1009 reviews" "
Rating 2 - Terrible. 252 out of 1009 reviews" "

5.6/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Amanda

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They said that they had a hot tub a pool ice machine and a washer and dryer washer clothes I got there just to be informed that everything was closed and then there was no breakfast they left out the part where there was a free breakfast there was just Denny's breakfast next door that you had to pay for You're supposed to update everything that you have in your facility and they had nothing All it was was your bedroom at least the bedroom smelled nice but you get what you pay for
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 28, 2024
Thank you for sharing your feedback about your recent stay at our hotel. We apologize for the discrepancies between the amenities listed and the actual availability during your visit. Your comments are important to us, and we are taking steps to address these issues and prevent similar occurrences in the future.We understand the frustration of expecting certain amenities, such as a hot tub, pool, ice machine, and washer/dryer facilities, only to find out that they were closed or unavailable during your stay. We apologize for any inconvenience this may have caused. We will review and update our website and listings to ensure that they accurately reflect the current status of our amenities.Regarding breakfast, we apologize for any confusion or miscommunication regarding the availability of a free breakfast. We do NOT state that we provide free breakfast, we do however, mention that we are attached to a Dennys. We will work on improving our communication to ensure that guests are informed about breakfast options and any associated costs.We appreciate your positive feedback about the cleanliness of the room and the pleasant smell. We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we did not meet your expectations in terms of amenities and breakfast options.Thank you for choosing our hotel.Best regards,The Space Coast Hotel

4/10 Poor

Kevin

Travelled with family
Disliked: Cleanliness, amenities
There was an odd smell down the hall to the room. The lobby area was not appealing. The coffee was not good. There was a man in the lobby complaining about his security deposit, and a police officer had to be called. Another similar situation occurred as we were checking out. This hotel seems unsafe, and the clientele contributed to this feeling. Even though we booked 2 rooms for 9 total people we only were given 2 towels per room. And we had to beg for more towels and it took very long to get them. We also had to ask several times for a rollaway bed. The staff was nice. But I will not stay here again.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 26, 2024
We apologize for the odd smell in the hallway and any discomfort it caused. Our housekeeping team will investigate and take necessary measures to eliminate any unpleasant odors promptly.Regarding the lobby area, we understand the importance of maintaining a welcoming and appealing atmosphere for our guests. We will review and improve the lobby's aesthetics and cleanliness to enhance your overall experience.We apologize for the inconvenience with the coffee quality and the incidents involving other guests. We strive to maintain a safe and secure environment for everyone, and we will work to address any concerns related to guest behavior and security.We regret any delays or difficulties you experienced in receiving towels and requesting a rollaway bed. Our team will review our procedures to ensure that such requests are handled promptly and efficiently in the future.We appreciate your kind words about our staff and their friendliness. Your feedback is invaluable to us, and we hope to have the opportunity to exceed your expectations on a future visit. If there's anything else we can do to address your concerns or if you have any further feedback to share, please don't hesitate to contact us directly.Thank you for choosing our hotel, and we hope to welcome you back under better circumstances.Best regards,Front Desk Space Coast Hotel

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Not a 4 or 5 star, but reasonably maintained and cleaned. A very good value.
Stayed 1 night in Mar 2024
Response from Space Coast Hotel on Mar 26, 2024
Thank you for your positive feedback about our hotel. We're pleased to hear that you found our hotel to be nice, reasonably maintained, and cleaned to your satisfaction. Providing good value and a comfortable experience for our guests is important to us, and we're glad that you enjoyed your stay with us.While we may not be classified as a 4 or 5-star hotel, we strive to offer excellent service, cleanliness, and amenities that meet or exceed our guests' expectations. Your feedback motivates us to continue providing a high standard of hospitality and value for money.We appreciate your patronage and hope to welcome you back for another enjoyable stay in the future. If there's anything specific you loved about your experience or if you have any suggestions for improvement, please feel free to share.Best regards,Hotel Management

10/10 Excellent

Ashley

Listen, for budget travel and the price this place is great. It’s not 5 star but you’re not paying 5 star money. It’s across the street from beef o Brady’s, attached to dennys n Starbucks. Everyone was nice, yes it’s dated n smells a little moldy in the hall but for budget travel this place was great. It’s close to a Walmart n several bay front restaurants. About 20 mins driving to the beach. I will def stay again for my next cruise!
Stayed 1 night in Mar 2024
Response from Space Coast Hotel Team on Mar 19, 2024
Dear Ashley, Thank you for taking the time to share your experience with us! We're thrilled to hear that you found value in our accommodations and appreciated the convenience of our location. Providing comfortable and budget-friendly lodging is our priority, and we're glad to have met your expectations. Your feedback regarding the facility's condition is duly noted, and we will work diligently to address any areas for improvement. We look forward to welcoming you back for your next cruise and ensuring another enjoyable stay. Safe travels!

4/10 Poor

Angelo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As we arrived at the property, we were surprised that the property was no longer affiliated with the Ramada group. The Lobby din not offer a coffee, then the room had no coffee machine. and the Ice machine did not work. What was more upsetting was that Expedia did not inform us that the hotel no longer was part of the Ramada or kept the Ramada Standards.
Stayed 1 night in Mar 2024
Response from Front desk on Mar 18, 2024
Thank you for your feedback!

8/10 Good

maria

Travelled with family, Travelled with group
Dennys just beside the hotel. There was no hair dryer & flat iron in our room.
Stayed 2 nights in Feb 2024
Response from Front desk on Mar 11, 2024
Thank you for the feedback!

4/10 Poor

Christine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down hotel. Not cleaned well. Bathroom very old and not clean.
Stayed 1 night in Mar 2024
Response from Front desk on Mar 11, 2024
Thank you for the feedback!

4/10 Poor

Pauline

Travelled with partner
Liked: Staff & service
No coffee machine No phone No wash or dryer No breakfast No discount at Denny's First room bugs Second room great Office staff was great Hotel very old needs work
Stayed 21 nights in Feb 2024
Response from Front desk on Mar 11, 2024
Thank you for the feedback!

2/10 Terrible

Doug c

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We drove in driveway and took a look at the sign missing and building looks like it is a banded. Drove around and window broken drapes half hanging and nothing been mowed and no other cars in parking lot. Did not go in! Went somewhere else!
Response from Front Desk on Mar 5, 2024
Our sign is right out-front of the hotel, we are sorry for the inconvenience !

8/10 Good

Alfredo

Travelled with family
Liked: Cleanliness, staff & service
Good price
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 5, 2024
Thank you!

4/10 Poor

Charles

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Apparently hotel is under new management and trying to get things straightened out from last owner.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 8, 2024
Thank you for the feedback!

4/10 Poor

Aquay

Disliked: Cleanliness, property conditions & facilities
My room was so dirty. Hair from the previous occupants were left, food crumbs left on the floor. Walls are caked up with dirt. Bathtub is clogged. I initially booked because it seemed like it was the closest hotel in proximity to Kennedy space center. This isn’t the case there are others- don’t make my mistake. There’s also no flex on check in times, I landed in Orlando in the am, and was told there was nothing they could do to get me into my room sooner, which would have understandable if my room was cleaned properly. But I waited over 5 hours and couldn’t cancel, and the room provided wasn’t even cleaned properly.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 4, 2024
We book out daily, we apologize for the wait time, your feedback matters!! Thank you so much for your time!

10/10 Excellent

Dan.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely clean inside as well as exterior areas, easy parking with plenty of entrances to the building. Very quiet inside hallways as well as quiet rooms. Denny's restaurant adjoins the hotel for easy access.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 2, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Antjuan, Orlando

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 2, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Alberte

Ice machine
Stayed 2 nights in Feb 2024
Response from Front Desk on Mar 4, 2024
Thank you!

4/10 Poor

Kim

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pros- convenient to Port Canaveral, 15 minute drive. The staff 5/5, kind and helpful. Bed sheets and room were clean. Cons-The hallways and rooms smell like mold. We could see mold in the bathroom, lamp shades, crevices in the bathroom, and even on the curtains. They was rust on the metal parts of the bathroom. The ceiling tiles in the room were sunken in. There was an ice machine, washer, and dryer that had signs that read: permanently out of order. This hotel made me question if there are health inspections performed of hotels. One 10 hour stay would be all I could see as being safe.
Stayed 1 night in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you for your feedback!!

2/10 Terrible

Werner

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This hotel is not as advertized. One room had a leaking window. All rooms had bad smell. One room had leaks on the ceiling. We cancelled our reservation and left. The bad smell was overwhelming and not acceptable.
Stayed 1 night in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you!

4/10 Poor

Alejandro

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you!

4/10 Poor

Shawn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They stuck me in a room where someone is living, my room smelled of ammonia like cat piss
Stayed 3 nights in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you, for the feedback!

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you!

2/10 Terrible

Jen

Disliked: Staff & service, amenities, property conditions & facilities
When I booked I thought it was the Ramada I guess they sold not long ago First of all the key system broke so every time we left we had to get someone to let us in. They they Jerry raked the main door so it opened automatically without the key, which made me feel unsafe overnight with it just being open, we get to the room. It stinks like cigarettes and perfume and mold. And there were cigarette burns in the comforter in a non-smoking room. The shower was busted. The hot tub was down Every piece of machinery I saw, had an out of service the washer, the dryer the ice machine Although I do give the manager credit for trying she did say she was new and I’m sure hasn’t had the time to fix up much This hotel is a one start and even that is too much
Stayed 1 night in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you!

10/10 Excellent

Mcloud, vancouver,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you for your feedback!!

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a dump. But cheep.
Stayed 2 nights in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you!

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nervous because of precious reviews on this hotel but in all honesty it wasn’t that bad. Place did have a slight smell but it could have been worse.
Stayed 2 nights in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you for your feedback!!

4/10 Poor

Wendy

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to stay from 1/4-2/20 and NOT ONCE did they provide housekeeping. No bed making, no trash pickup, no new towels/washcloths/supplies, no changed bedding, NOTHING. I begged for clean towels etc and was told a few times they were out. I had to ask for toilet paper a couple times (we ran out)thank goodness they had it! I walked barefoot in my room the first night; YIKES! I had to wash my feet; they were black and gritty. I regretted using one of the wash cloths because it took me five days to get more. I wanted to wash my towels and my sheets because they didn’t, the whole time I was there, but their coin op washers and dyers were marked “permanently out of order.” The ice machines were marked “temporarily out of order” but they never were operational. Oh, don’t get me started about the smell… The key cards rarely worked and only 1/5 of the channels on the tv in our room worked-they all worked in a room across the hall. The smoke detector was gone in one room I stayed in and sparks came from the outlet when I plugged in my charger. The blow dryer in my second room didn’t work. Oh-when I went to front desk (no room phones to call them) to ask about housekeeping I was told to take any trash I might have out to the gray bins at the end of the hallway.The only positive things I can say are: the vending machines had decent drinks variety and snacks variety and they worked and the room fridge worked. Oh and I got to leave. Pass by this motel.
Stayed 3 nights in Jan 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you!

2/10 Terrible

Kenneth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place wreaks of mold, refrigerator was nasty bed has hair all over it and floor was an ice rink. I filed for a refund as the room was not up to standard it was nasty. I spoke to Expedia and they filed a refund on my behalf and said “we don’t do refunds per our policy” so said basically put to go screw myself. Don’t come within a mile of this place.
Stayed 6 nights in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you, for the feedback!

2/10 Terrible

Floyd C.

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smelled of mold and in the room they gave me, there was black mold behind the toilet and sink. I had to open the window for fresh air. I asked to be moved to another room, but they said the place was booked solid. And they would not move my room.
Stayed 2 nights in Feb 2024
Response from Front Desk on Mar 4, 2024
Thank you for the feedback!

6/10 Okay

Carolyn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you for your feedback!!

4/10 Poor

Pierre

Liked: Staff & service
Disliked: Cleanliness
My bathtub was not very cleaned 😕
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 4, 2024
Your feedback matters! Thank you!

4/10 Poor

Martha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room does not look like the pictures , smelled like pee and cigarettes.. slept in my outfit jacket and sneakers on edge did not feel comfortable at all.
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 4, 2024
Thank you for the feedback!

4/10 Poor

Scott, centerville

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was okay place for one night. Older & run down
Stayed 1 night in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you for your feedback!!

4/10 Poor

Victoria

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you for your feedback!!

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you for your feedback!!

2/10 Terrible

Rev. Seth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by staff who didn’t know their checkin system. We get to our room and the tub was rusty and the electrical outlets were loose and the lights were flickering. They advertised with great pictures, but it’s false advertising…or at least we didn’t get the room in the picture. We will NOT be back.
Stayed 1 night in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
We were working with a new system at the time while migrating everything over from the old system to the new, thank you so much for your feedback!

2/10 Terrible

Vania

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a horrible hotel to stay at even for a few hours and the night staff are not helpful and give misinformation from the day staff. When we first checked in, we got to our room and our keys did not work. After, they made us two more sets of room keys that did not work either. They said the machine was broke and procedded to tell us we had to have the security guard MANUALLY let us in EVERY TIME we needed to get back in to our room which was a inconvenience. When we get to the room it is very dusty, dirty , the smoke detector is broken off the wall with wires hanging everywhere and it smells very moldy. My clorox wipe was covered with black when i wiped the surface of things. There was dirt and bug dropping in and around the AC vents. We tried to get a refund right then and there but was told we had to wait for the manager to come in the morning at 7am. But when we got back there at 7 am was told by the morning crew manager never gets there until 10 30 and proceeds to tell us we cannot get a refund because we waited until morning. DO NOT BOOK HERE, BEWARE!!
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 8, 2024
Thank you for the feedback, your opinion matters!

8/10 Good

Jignesh

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you, for the feedback!

2/10 Terrible

Angelina

Stayed 1 night in Feb 2024
Response from Front desk on Mar 21, 2024
Thank you!

2/10 Terrible

Marci

Disliked: Staff & service
Booked same day and even called to let the front desk know we'd be arriving after 10pm, they said no problem. Arrived and was told they didn't have any rooms in spite of having a reservation. Not a good experience after driving 12 hours.
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 9, 2024
We apologize for your experience, your feedback matters. thank you!

2/10 Terrible

Annemarie

Stayed 1 night in Feb 2024
Response from Front desk on Mar 20, 2024
Thank you for the feedback!

8/10 Good

Merrilee

Travelled with family
Liked: Staff & service, amenities
Out dated...carpet definitely needs changed..
Stayed 1 night in Feb 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you for your feedback!!

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in and went to the room. The hallways were musty and smelled like vomit. Everything in the room was worn out and reeked of cigarette smoke. We just checked right back out and went to another hotel.
Stayed 1 night in Jan 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you, for the feedback!

4/10 Poor

Klaasje, Port Dover

Disliked: Cleanliness, property conditions & facilities
Location was good .
Stayed 4 nights in Jan 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you

2/10 Terrible

Susan F

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Doors didn’t work properly, whole place in disrepair, no elevators, had to walk a mile to our room because the nearest door was broken. Saw a sign that washer and dryer was out of order, ice machine was out of order, no coffee maker, broken tvs sitting in hallway, broken furniture in room, bathtub looked dirty. They should have paid us. Don’t be fooled by their pics online.
Stayed 1 night in Jan 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you, for the feedback!

2/10 Terrible

Annemarie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you!

4/10 Poor

karen, Leland

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking agent said pool and HOT TUB were working two different times i called. the room smelled musty and like old cigarette smoke. Choice hotels used to be a good choice and the last 2 Choice Hotels we stayed in have a lot to be desired. Not Good Choices. I would NOT recommend this hotel to anyone.
Stayed 1 night in Jan 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you, for the feedback!

4/10 Poor

Klaasje, Port Dover

Stayed 1 night in Jan 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you!

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great deal for what I paid for it. Just be willing to put up with a few small problems. For example the tub being slow to drain. Also having to walk down to get towels on multiple day stays. However still a great value for a great location and a great staff.
Stayed 5 nights in Jan 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you!

6/10 Okay

Brenda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you!

2/10 Terrible

Sepideh

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommend at all
Stayed 1 night in Jan 2024
Response from Front Desk Agent on Mar 1, 2024
Thank you!

10/10 Excellent

Derek

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023
Response from Front Desk Agent on Mar 1, 2024
Thank you!