Front of property - evening/night

Reviews of Alpenblick Bern

3 out of 5
Alpenblick Bern
Kasernenstrasse 29, Bern, BE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 348 out of 656 reviews" "
Rating 8 - Good. 254 out of 656 reviews" "
Rating 6 - Okay. 36 out of 656 reviews" "
Rating 4 - Poor. 15 out of 656 reviews" "
Rating 2 - Terrible. 3 out of 656 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nuno

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Wade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect experience from start to finish. Will be coming back ffor sure
Stayed 2 nights in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and Location.
Great service and location is great due to tram stop 4min walk away. Message them for code, free tram travel. Staff very friendly and can’t do enough.
Stayed 2 nights in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit to Alpenblick Bern was a very pleasant surprise that we intend to revisit in the future. The staff and accommodations were outstanding and individual touches like coffee, snacks, and laundry on site were huge in allowing us to travel lightly but comfortably. We loved our visit to Switzerland and highly recommend Alpenblick Bern to anyone looking to visit Bern in the future!
Stayed 5 nights in Sep 2023
Response from Adrienne on Sep 28, 2023
Hey Kenthank you so much for your lovely feedback! So happy to read, that you enjoyed your stay with us. It would be a great pleasure to see you again in the future. Hopefully this time with no door Problems ;-). Thanks for everything.Best regards from the Alpenblick-Team

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Office on Sep 15, 2023
Hallo JenniferVIelen herzlichen Dank für die tolle Bewertung. Auf hoffentlich bald mal wieder im Alpenblick! :)

10/10 Excellent

Flordeliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it’s close to the bus stop. Staff is so helpful
Stayed 1 night in Aug 2022
Response from Front Office on Sep 8, 2022
Dear Flordeliza, thank you so much for your nice review! Hope to see you back with us soon! :) Kind regards, your Alpenblick crew

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place
Fantastic place to stay. Appears to have been refurbished recently as everything was new. Very clean and staff were very friendly and helpful. Parking garage underneath was very useful. Slightly out of the centre but we had bikes so ideal for us.
Stayed 3 nights in Jul 2022
Response from Adrienne on Jul 15, 2022
Hey Sarah, thank you for your lovely feedback. So happy to hear, that you had a good stay with us. We will forward it to the whole team. We hope to welcome you with us another time. Have a good evening & kind reards from Bern- Your Alpenblick - Crew

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience.
Stayed 1 night in Jun 2022

10/10 Excellent

Richard John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Conveniently located in the Breitenrain area of Bern. Quiet Clean and Friendly Staff.
Stayed 1 night in Nov 2021
Response from l on Nov 16, 2021
Hello John Thank you very much for your feedback. We hope we see you again in our Hotel. Kind regards from Bern, Hotel Alpenblick-Team

8/10 Good

Witold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Adrienne on Oct 19, 2021
Guten Tag, vielen Dank für Ihre Bewertung. Freundliche Grüsse

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nicely placed
Really nice hotel. Not up market but pleasant. Staff were great. Bar/restaurant/outside area all good. Close to city centre. Would use again.
Stayed 1 night in Sep 2021
Response from Adrienne on Oct 19, 2021
Dear Michael thank you for your positive review. Happy to read that you enjoyed your stay with us. Kind regards from Bern

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Adrienne on Oct 19, 2021
Lieber Simon, danke für die Bewertung. Liebe Grüsse

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Lorenzo on Oct 23, 2020
Danke für tolle Bewertung. Gruss aus dem Hotel Alpenblick

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Lorenzo on Oct 23, 2020
Danke schön, für die 10 von 10 Punkten :) Gruss aus Bern und auf bald im Hotel Alpenblick

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Lorenzo on Oct 23, 2020
Merci für die super Bewertung. Auf ein andermal in Bern! Grüsse aus dem Hotel Alpenblick

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bern
We stopped to see Bern. The hotel was within walking distance to the old town. Bern is very expensive and this was one of the more moderate priced hotels relative to others in the city.
Stayed 2 nights in Oct 2019
Response from Lorenz on Oct 21, 2019
Dear Mr Thomas Thank you for choosing to stay at the Hotel Alpenblick. We very much appreciate the feedback we have received from you. Furthermore we are very happy to find that you very much appreciate our convenient location. It would be a pleasure to welcome you back again next time you are visiting Bern. Kind regards from Bern Your Hotel Alpenblick team

10/10 Excellent

Mikulas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Perfect hotel close to the center. Everything was perfect, clean, the staff was friendly. They have good parking spaces.
Stayed 2 nights in Oct 2019
Response from Lorenz on Nov 1, 2019
Dear Mikulas Thank you for sharing your experience. Your feedback is highly appreciated. We look forward to welcoming you back when you are next in Bern. Best regards Your Alpenblick team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff, the library, the garden, the room, the restaurant, and the neighborhood! Tabitha greeted us with such enthusiasm and grace when we checked in.
Stayed 3 nights in Sep 2019
Response from Adrienne on Sep 29, 2019
Dear Guest thank you for your positive feedback. We will forward it to Tabitha and the rest of the team. It will put them a smile on their face- thank you ;-) We hope to welcome you back with us another time. Kind regards from Bern Your Hotel Alpenblick-Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Adrienne on Nov 21, 2019
Guten Tag, Danke für die Bewertung. Freundliche Grüsse aus Bern, ihr Hotel Alpenblick-Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was gracious and very helpful. Hotel restaurant was closed on weekend. Best night sleep since I got to Switzerland.
Stayed 1 night in Sep 2019
Response from Adrienne on Sep 29, 2019
Dear Guest what a great review. Thank you for your positive words. We will forward it to the reception. Hope to welcome you back with us another time. Kind regards from Bern Your Hotel Alpenblick-Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

muhammad yusrif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Wisetraveller26

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Modern, functional and friendly. Particularly the staff at the front desk are very helpful. Location is in a quite place accessible by bus from the main train station.
Stayed 1 night in Aug 2019
Response from Manuela on Aug 9, 2019
Dear Thank you for sharing your experience. Your feedback is highly appreciated. We are glad to hear that you found the location and the public transportation convenient. We hope to see you in the near future. Kind regards Your Hotel Alpenblick team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very nice and helpful. The room was spacious and comfortable with large windows but no a/c. There was a fan in the room as the month of July 2019 was very hot in Switzerland. The amenities offered were pretty limited. The hotel was located in a quiet neighbourhood with easy access to local transit. The hôtel restaurant was excellent.
Stayed 2 nights in Jul 2019
Response from Adrienne on Aug 5, 2019
Dear Guest thank you for taking the time to write us a review regarding your recent stay with us. It's a great pleasure to read that you had a good time. We will forward your positive words to the staff. We hope to welcome you back with us another time. Sunny Regards from Bern Your Hotel Alpenblick-Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the staff were fantastic. Our only complaint was the comfort of the pull out couch bed. It was pretty awful.
Stayed 1 night in Jul 2019
Response from Adrienne on Aug 5, 2019
Dear Guest thank you for your review regarding you recent stay in our hotel and your input regarding the pull out couch. We hope to welcome you back with us another time. Kind Regards from Bern Your Hotel Alpenblick-Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fantastic! Very nice hotel in a great location, only 15 minutes walk from the Aare river
Stayed 1 night in Jul 2019
Response from Adrienne on Aug 1, 2019
Dear Guest thank you so much your positive feedback. We hope to see you back with us another time. Sunny regards from Bern Your Hotel Alpenblick-Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!
Stayed 4 nights in Jul 2019
Response from Adrienne on Jul 10, 2019
Dear Guest, thank you for your feedback! See you next time in Bern- best Regards Your Hotel Alpenblick-Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2019
Response from Adrienne on Jun 18, 2019
Lieber Gast Danke für die Bewertung. Auf bald und liebe Grüsse Ihr Hotel Alpenblick-Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a quiet area, opposite a park. It has helpful reception staff and a very useful information folder in the room. The room was modern with a good amount of space to store clothes. In-room safe. There is also a nice library area and hairdressers. Good breakfast. Lift to all floors. Only a 3-4 minute flat walk to the nearby tram stop, which is next to a supermarket. The number 9 tram only takes 5 minutes to reach the centre and goes direct to the main station in 10 minutes. A 5 minute walk to the rose garden viewpoint (some steps). Overall clean, comfortable and convenient.
Stayed 2 nights in May 2019
Response from Adrienne on May 9, 2019
Dear Guest Thank you for your detailed review regarding your recent stay with us. We are happy to read, that you were overall satisfied. With pleasure we will forward your positive feeedback to the rest of the team- thank you once again. It would be great to welcome you back with us another time. Best Reagrds from Bern Your Hotel Alpenblick-Team

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, funky vibe and friendly staff
Hotel in a great neighbourhood location in Bern. Staff were all really friendly and welcoming. Our room on the fourth floor was consistently hot despite the radiators being off. We tried sleeping with the windows open but there was too much noise in the morning so if you are not an early riser you might want to ask for a fan in summer. Some of the basics were not covered, like tea and coffee in the room, and the safe with the 200CHF key deposit is not modern or user friendly. Overlooking those things, the beehive is a great idea and the restaurant was also good. Would recommend the hotel but think there is always room to improve:-)
Stayed 4 nights in May 2019
Response from Adrienne on May 14, 2019
Dear Debbie thank you for your detailed feedback. We also want to thank you for your inputs regarding your recent stay at our property. Please do not hesitate to contact during your next stay the front desk - there are always fans available. Thank you again for the time to write down your impressions. It would be a great pleasure to welcome you back with us another time. Sunny Regards from Bern Your Hotel Alpenblick-Team

8/10 Good

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay for a Family of Three
Hotel staff were very friendly and accommodating. We really enjoyed our stay here. Initially, I was concerned that it was not in the heart of the city, but Bern is a small city and the hotel is walking distance to the old town. Not only that but the tram is very close by for those who prefer to ride.
Stayed 2 nights in Mar 2019
Response from Adrienne on Apr 17, 2019
Good morning Alanna Thank you for choosing to stay at the Hotel Alpenblick. We very much appreciate the feedback we have received from you. Furthermore we are very happy to find that our staff have exceeded your expectations. It is our utmost pleasure to offer such hospitality and we are very much looking forward to welcome you & your family again soon. Many thanks! Have a great day and best Regards from Bern Your Hotel Alpenblick-Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
charming hotel originally designed comfortable friendly staff
Stayed 1 night in Mar 2019
Response from Adrienne on Mar 26, 2019
Dear Guest On behalf of the whole team we thank you for your lovely feedback and will make sure to forward it to the rest of our staff! It would be a pleasure to welcoming you soon again in our hotel. Best regards -Your Hotel Alpenblick-Team

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, good location, quirky fun hotel
Hotel Alpenblick is in a great location - an easy tram ride from Bern city centre and on a quiet side street. The staff were incredibly pleasant and helpful and very understanding of our almost non-existent German. (They all spoke several languages.) The room was a decent size with all the necessary basics. The room was very hot when we arrived, but we turned off the radiators and opened the windows (I hate hotel where you can't open the windows!) and all was fine in a few minutes. The hotel is quirky and fun. We ate our very good takeout pizzas from Grotto Ticino in the loungue on two nights and they were pleased to get us whatever we needed - cutlery, wine glasses, napkins. This is a lovely and reasonably priced (for Switzerland) place to stay when in Bern.
Stayed 4 nights in Dec 2018
Response from Adrienne on Dec 23, 2018
Dear Jean Thank you for choosing to stay at the Hotel Alpenblick. We very much appreciate the positive detailed feedback we have received from you. Furthermore we are very happy to find that our staff have exceeded your expectations. It is our utmost pleasure to offer such hospitality and we are very much looking forward to welcome you soon again. Many thanks! ;-) We will share your review to the rest of the team! Have a wonderful Christmas time and a great start into the new year. Best regards from Bern Your Hotel Alpenblick team

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean fun friendly boutique hotel
Wonderful fun boutique hotel. Extremely clean, friendly fun staff, great breakfast and comfortable rooms. One of the cleanest hotels I have been in (and I travel a lot). Loved staying here and would highly recommend this hotel. You get a great local pass to ride the buses and trams with your room which we used everyday. Hope to stay here again in future visits.
Stayed 3 nights in Oct 2018
Response from IW on Oct 20, 2018
Dear Christina Thank you for choosing to stay at the Hotel Alpenblick. We very much appreciate the feedback we have received from you. Furthermore we are very happy to find that we have meet your expectations, which you now have learned to enjoy. It is our utmost pleasure to offer such hospitality and we are very much looking forward to welcome you again soon. Many thanks! Best regards Your Hotel Alpenblick team

10/10 Excellent

Susie, Morris Plains, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel. It is in a quiet location convenient to the old town.The staff is very friendly and helpful. Breakfast is delicious. Clean and comfortable rooms. When I go back to Bern, I'm staying here again.
Stayed 5 nights in Sep 2018
Response from Adrienne on Oct 12, 2018
Dear Susie thank you very much for your positive feedback regarding your recent stay in our hotel. It's a great pleasure to read that you enjoyed your stay with us. Thank you for your compliments about the breakfast and the cleanliness of the room! Especially we want to thank you for your nice words about the customer service! We will forward it to the whole team- it always makes them smile! ;-) We would be pleased to welcome you back again in the future. Sunny Regards from Bern Your Hotel Alpenblick-Team

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Adrienne on Sep 22, 2018
Lieber Stephen Vielen Dank für die Bewertung Auf ein Wiedersehen würden wir uns freuen! Mit freundlichen Grüssen aus dem Breitenrain Ihr Hotel Alpenblick - Team

10/10 Excellent

Monica, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a nice and quiet area.
Stayed 2 nights in Jun 2018
Response from Adrienne on Jul 11, 2018
Dear Monica thank you for staying with us and for your positive review! We hope to welcome you back another time! Kind Regards from Bern Your Hotel Alpenblick - Team

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2018
Response from Adrienne on Jul 9, 2018
Dear Nathan thank you for your feedback! We are looking forward to your next visit! Sunny Regards from Bern Your Hotel Alpenblick- Team

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Staff
The reception desk staff were very nice and friendly. The neighbourhood was quiet and lovely.
Stayed 2 nights in Jun 2018
Response from Adrienne on Jul 4, 2018
Dear Mari We are delighted to receive such a lovely feedback. Thank you very much for your compliment about our reception team which we will forward to them. They will appreciate it a lot. We hope to see you again – we already look forward to your visit! Your Hotel Alpenblick-Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the city center. Great breakfast. Cozy and warm. Spacious bathroom and room. Confortable bed and pillows
Stayed 1 night in Jun 2018
Response from Adrienne on Jun 26, 2018
Dear Guest thank you very much for your lovely feedback regarding your stay with us! Thank you as well for the nice compliment about the room, our breakfast and the location of the hotel. It would be a pleasure to welcoming you soon again in our house! Sunny Regards from Bern

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Flash spaces, standard rooms
It was ok. Cool spaces, fun extras but rooms a bit basic. Standard Swiss (soviet) bedrooms and bathrooms (inc that pebble dashed wall effect) and cheap thin doors
Stayed 2 nights in Jun 2018
Response from Adrienne on Jun 25, 2018
Dear Guest First of all we would like to thank you for sharing your experience regarding our hotel with us and with other travelers. Receiving honest feedback from our guests is vitally important to us. We appreciate your inputs very much. It would be a pleasure to welcoming you soon again in our house! Sunny Regards from Bern

10/10 Excellent

Julie, Medford OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotek
Very cute lay out . We had a family room with bunk beds . Coffee and water in the lobby area , plus photo booth that was fun to use . Hotel has a sitting / library area which is nice . Breakfast buffet was excellent,you can boil your eggs with hourglass timers . Bern is just another busy city , so we did not really enjoy it much . Hotel is not close to train station , had to take bus . Make sure to take the right direction bus !!!
Stayed 1 night in Apr 2018
Response from Adrienne on Apr 11, 2018
Dear Julie First of all we would like to thank you for sharing your experience regarding our hotel with us and with other travelers. We are pleased to hear that you enjoyed our libary, the breakfast and as well our photo box. Thank you once again for your nice words. We would be pleased to welcome you back again in the future. Best Regards from Bern

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Capital Escape
An excellent 3 star hotel only a short tram ride away into the centre. The breakfast was very good with a excellent choice. We used the restaurant only once but the food and service was very good indeed.
Stayed 2 nights in Jan 2018
Response from Adrienne on Jan 24, 2018
Dear Roger Thank you very much for this positive feedback, and thanks for sharing your experiences with other travellers as well! We are happy to read that you enjoyed your stay with us. It is a pleasure to forward your compliments to the responsible staff. We would love to welcome you again at our hotel and are looking forward to it. Sunny Regards from Bern, Adrienne Pfammatter

10/10 Excellent

Raphaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Tod, To Be Announced

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Absolute Delight
This hotel is in a neighborhood which was wonderful. It is near the center of Bern via the tram, though, just minutes away. The tram is free because of a ticket guests receive from Hotel Staff. The neighborhood is quiet, also. The breakfast at the hotel is wonderful. The room was the right size. I’m not much of a tv person but there were many channels to choose from and music channels, also. Most importantly, the Hotel Staff are kind and eager to assist guests.
Stayed 6 nights in Sep 2017
Response from Annika on Oct 9, 2017
Dear Tod thank you for choosing the alpenblick for your stay in bern and that you have taken the time to share your experience with other travellers. We hope to welcome you soon again in our hotel. Best wishes Annika Kobielak

8/10 Good

Trevor, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Nice to be in the inner city.
Very pleasant indeed. Great staff, excellent location and really nice breakfast.
Stayed 2 nights in Sep 2017
Response from Annika Kobielak on Oct 1, 2017
Dear Trevor thanks for your stay in the alpenblick and also for your great review. It was our pleasure to have you as our guest in our hotel and it is great that you have a memorable stay with us. We will share your compliments with our team and looking forward to welcome you again in our hotel. Best wishes Annika Kobielak

10/10 Excellent

Lucian , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel
Walking distance from Bern city centre. Lovely modern hotel with lovely breakfast and great for a short city break
Stayed 1 night in Aug 2017
Response from Annika Kobielak on Sep 1, 2017
Dear Lucian Thank you so much for your stay in our hotel and for the time you have taken to share your experience with other travellers. Its great to hear that you have a memorable stay with us and a great start into the day with our breakfast. Hope to see you soon again in our hotel. Best wishes Annika Kobielak