Thank you for taking the time to fill out our survey. We are happy to hear you enjoyed your stay with us here at the Best Western University Inn. We hope to see you back again soon!

Dear Sean, Thank you for taking the time to leave this positive feedback, we appreciate that a lot. We are extremely happy you had a great time and we are looking forward to see you again!

Dear Charlotte, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Dear Scott, Thank you for taking the time to leave your feedback. It helps us understand what we do good and where we should work more in order to be able to provide our customers with better service. Thank you again and we hope you will come back and see us again soon!

Dear Ralph, Thank you for taking the time to leave this positive feedback, we appreciate that a lot. It was a pleasure to have you staying with us and we are looking forward to see you again!

Dear Bonnie-Leigh,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Dear Michele, Thank you for taking the time to leave this positive feedback. Our team is extremely happy about you having a good stay with us. We hope you will be back soon so we can provide you with even better experience next time.

Dear Joann,Thank you for taking the time to complete the survey, we appreciate that a lot. Our team is extremely happy you had a great time staying with us. We hope you will come back and see us again soon.

Dear Anthony, Thank you for taking the time to leave this positive feedback, we appreciate that a lot because this is what keeps us going and helps us improve. We are looking forward to see you again!

Dear Christine, Thank you for taking the time to complete the survey. We are extremely happy you had a good time staying with us and we hope you will come back and see us again.

Dear Joann, Thank you very much for taking the time to leave this positive feedback. It is very important for us to know that we are doing the right thing and it also helps us to become even better. We are looking forward to see you again!

Dear Michele, Thank you for taking the time to complete the survey, we appreciate that a lot. We hope you had a great time staying with 0us and we are looking forward to see you again!

Dear Joann,Thank you for taking the time to complete the survey, we appreciate that a lot. We are extremely happy you had a good time staying with us and we are looking forward to see you again soon.

Dear Rachel, Thank you for your feedback, we appreciate that a lot. Unfortunately you are not the first one bringing up this matter but we are happy the beds were comfortable. Our beds were chosen according to the Best Western Standards and to make it easier for some of our customers we have special step stools which are available by request. If you decide to give us a second chance, please let us know in advance so we can have set up in your room by the time you check in. We are looking forward to see you again.

Dear Kelsie, Thank you for taking the time to leave your feedback. We are extremely happy you enjoyed our golf course so we hope to see you again when the weather is even better!

Dear Debbie, Thank you very much for your feedback, it's very important for us to know how our guests feel. If you decide to give us a second chance, please let us know in advance so we can assign you a room in a different area, where the rooms are facing our golf course. I really hope we will see you again so we can provide you with a better service.

Dear Mikayla, Thank you for taking the time to leave this positive feedback, we appreciate that a lot. We hope you had a good time staying with us and we are looking forward to see you again!

Dear Maureen, Thank you for taking the time to complete the survey, we appreciate that a lot. We hope you had a great stay and we are looking forward to see you again!

Dear Lisa, Thank you for taking the time to complete the survey, we appreciate that a lot. Getting feedback from our guests helps us to understand what are we good at and what areas could use some improvement. Thank you again and we hope we will se you again soon!

Dear Joann, Thank you for taking the time to leave this positive feedback, we really appreciate that. We are extremely happy you had a good stay and we are looking forward to see you again.

Dear Dawn, Thank you very much for taking the time to leave this positive feedback, we appreciate that a lot. Getting feedback from our guests helps up improve so we can keep making everyone happy. We are looking forward to your next visit.

Dear Kimberly, Thank you for taking the time to leave this feedback, we appreciate that a lot. I apologize for the inconvenience and the noise you had to deal with, I wish I could go back in time and fix it. I really hope you enjoyed everything else during your stay. Looking forward to see you again!

Dear Jacob, Thank you very much for taking the time to leave this positive feedback. We are extremely happy you enjoyed your stay and had a great time. We hope you will be back and see us again soon!

Dear Faye, Thank you for taking the time to leave this positive feedback. It was a pleasure to have you staying with us, I hope you guys had fun. We are looking forward to see you again!

Dear Alexander, Thank you for letting us know about the issue you had during your stay, it is very important for us to know about incidents like that so we can work on it and try to avoid them next time. Now with the hockey season, the property is sold out for every Thursday through Sunday, I wish we could've helped you by accommodating a later check out but since our check in time is 3pm, that would be a little bit unfair to the guest who checked in after you. I agree it was an unpleasant situation but in cases like that late check out requests are based on availability. I'm really sorry sir we could not accommodate that one.

Dear Meghan, Thank you for your positive feedback, we appreciate that a lot. I'm glad you had a nice stay with us and now we are just looking forward to see you again!

Dear Betty, Thank you for taking the time to complete the survey, we really appreciate that. I hope you had a great stay and we are looking forward to see you back!

Dear Robert, Thank you for taking the time to leave this positive feedback. It is very important for us to know that we are providing our guests with good service. We hope you will be back and see us again soon.

Dear James, Thank you for taking the time to complete the survey, we appreciate that a lot. We are extremely happy you enjoyed your stay with us and we are looking forward to see you again.

Dear Jana, Thank you for taking the time to complete the survey, we appreciate that a lot. Our team is extremely happy you enjoyed your stay with us and we are looking forward to see you again.

Dear Carla, Thank you for taking the time to leave this positive feedback, we are extremely happy you enjoyed your stay with us. We are looking forward to see you again!

Dear Ramona, Thank you for taking the time to complete the survey, we really appreciate that. We hope you had a great stay and we are looking forward to see you again.

Dear Gwendolyn, Thank you very much for taking the time to complete the survey, we appreciate that a lot. We are glad you had a good stay and we are looking forward to see you again.

Dear guest, We really appreciate you completing the survey, it is very important for us to know that our guests had a great stay. We hope we will see you again soon.

Dear Thomas, Thank you for taking the time to leave this feedback ,we appreciate that a lot. We are glad you enjoyed your stay and we are looking forward to see you again!

Dear Karl, Thank you for your feedback, we really appreciate that. You are right, our pool and hot tub are out of order since last week because of one of the heaters. The maximum water temperature for spa pools shall not exceed 104 degrees Fahrenheit, at this point the water in our pool in not even 60 degrees unfortunately, but we are working on that. We prefer to be honest with our customers about the issues on the property and I feel really bad about not being able to provide our guests with all 100% of our services but we are trying to fix it so we can make our guests happy. I apologize for all the inconvenience and I hope there still are some things which you liked about our hotel.

Dear Kristen,Thank you for completing the survey regarding your recent stay with us. If there's something we could improve about our service, we would appreciate a lot if you share that with us. We hope you will be back and give us a chance to provide you with a better service.

Dear Brian, Thank you for taking the time to leave this feedback, we really appreciate that. I remember you calling the front desk wondering what room type you had booked so I double checked your Expedia confirmation and unfortunately it did say that you booked a non smoking standard double with 2 double beds. It probably was a system glitch and I feel really bad for that. I wish we could've moved you to the room type you originally wanted so your stay would be even better. I am glad everything else was good and now we are just looking forward to see you again. Thank you for your review again and have a great day!

Dear Page, Thank you for taking the time to leave this positive feedback, we appreciate that a lot. We are extremely happy you had a good time staying with us so we are hopping to see you again soon.

Dear guest, Thank you for taking the time to leave this feedback, we appreciate that a lot. Our design team is working on room updates so hopefully we can surprise you with new arrangements pretty soon. Looking forward to see you again!

Dear James, Thank you for completing the survey, it is very important for us. We hope you had a good stay and will be back soon to see us again.

Dear Kameron, Thank you for taking the time to leave this positive feedback, we really appreciate that. We are glad you enjoyed your stay and we are looking forward to see you again.

Dear guest, Thank you for taking the time to complete the survey. Your feedback helps us to become better and provide our future guests with better experience. We hope you will be back and see us again soon.

Dear Maria, Thank you for taking the time to complete the survey, we appreciate that a lot. We hope you had a great stay with us and we are looking forward to see you again.

Dear Paul, Thank you for taking the time to complete the survey. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Dear Dean, Thank you for taking the time to leave this positive feedback. It is very important for us to know that we can provide our guests with good service and make them feel like home. We hope you will be back and see us again soon!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Dear William, Thank you for taking the time to leave this positive feedback, we really appreciate that. We hope you had a great time with us and we are looking forward to see you again soon!

Dear Kevin, Thank you for taking the time to complete the survey, we really appreciate that. I hope you had a great time staying with us and we are looking forward to see you again!

Dear Lauri, Thank you for taking the time to complete the survey, we really appreciate that. We hope you had a great stay and that you will be back and see us again soon. Thank you for your feedback!