Piscine extérieure, accès possible de 7 h à 20 h, parasols
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ITC Grand Goa, a Luxury Collection Resort & Spa, Goa – Avis

5 out of 5
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa
Arossim Beach, Cansaulim, Goa

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 103 avis sur 161." "
Note de 8 – Bien, d’après 26 avis sur 161." "
Note de 6 – Acceptable, d’après 14 avis sur 161." "
Note de 4 – Médiocre, d’après 6 avis sur 161." "
Note de 2 – Terrible, d’après 12 avis sur 161." "

9,0/10

Propreté

8,8/10

Service et personnel

9,2/10

Commodités

8,8/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Joachim

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tolle Unterkunft!!! Alles absolut zu unserer Zufriedenheit. Sie ist wunderschön, angenehm und sehr entspannend. Und alle sind super nett. Das einzige ist, der Service ist sehr sehr langsam. Also Geduld mitbringen! Ansonsten auf jeden Fall weiter zu empfehlen!
Séjour de 13 nuits en avril 2024
MK a répondu le 13 mai 2024
Dear Mr. Joachim,Namaste!Thank you so much for taking the time to share your feedback. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager

6/10 – Acceptable

Kirshma

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Nikhil

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent property. Great service!
Séjour de 6 nuits en avril 2024
MK a répondu le 24 avr. 2024
Dear Mr. Nikhil,Namaste!We are elated to read your review as it motivates us further to strive to serve you better.Looking forward to the pleasure of your visit again soonResponsibly yours,Manas Krishnamoorthy General Manager

10/10 – Excellent

Jagjeeth, Wirral

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This ITC grand Goa is a super resort with a serene atmosphere and excellent facilities. The rooms are high quality and sufficiently luxurious. The resort caters to all your needs and has a very good spa and reasonable gym. Surprised to also find a steam room and sauna. The outside pool was large and very well maintained. The beech was pristine and had an annexed restaurant right there. The surrounding gardens were beautifully maintained. The main buffet was very good and there were other al la carte options for variety. In all a worthy five star rating and I can’t wait to come back.
Séjour de 2 nuits en avril 2024
MK a répondu le 15 avr. 2024
Dear Mr. Jagjeeth,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 – Excellent

Joshua, Houston

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en janvier 2024
MK a répondu le 7 févr. 2024
Dear Mr. Joshua,Namaste!We are happy to receive your 5 star rating on this online platform.The team at ITC Grand Goa Resort & Spa looks forward to welcome you soon.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 – Excellent

Manveen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Top Notch Experience
We thoroughly enjoyed our stay at the hotel. It was perhaps one of the best experiences we have had. The hospitality and food were simply outstanding. The staff were extremely polite and understanding. We would definitely like to come back soon.
Séjour de 4 nuits en janvier 2024
MK a répondu le 29 janv. 2024
Dear Mr. Manveen,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager

6/10 – Acceptable

Darshil

Séjour de 3 nuits en janvier 2024
MK a répondu le 29 janv. 2024
Dear Mr. Darshil,Namaste!Thank you so much for taking the time to share your rating. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager

2/10 – Terrible

Nikhil

MK a répondu le 7 févr. 2024
Dear Guest,Greetings from Goa.Thank you for taking out your time to rate us. I am concerned to see that you have rated your recent visit to the hotel with a low score.Request if you can please advice your Name, stay dates or contact no which will enable me to reach out to you and get more details pertaining to your experience.Looking forward to hearing from you. Best RegardsManas Krishnamoorthy - General Manager, ITC Grand Goa Resort & Spa

10/10 – Excellent

Jean

Voyage de couple
Points forts : Commodités
Wonderful stay here!
Séjour de 3 nuits en janvier 2024
MK a répondu le 22 janv. 2024
Dear Ms. Jean,Namaste!Thank you so much for taking the time to share your experience. We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Manas Krishnamoorthy General Manager

4/10 – Médiocre

Paul

Séjour de 5 nuits en décembre 2023
MK a répondu le 22 janv. 2024
Dear Mr. Paul,Namaste!Thank you so much for taking the time to share your rating. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 – Excellent

NK

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
MK a répondu le 22 janv. 2024
Dear Guest,Namaste!We are happy to receive your 5 star rating on this online platform.The team at ITC Grand Goa Resort & Spa looks forward to welcome you soon.Responsibly yours,Manas Krishnamoorthy General Manager

8/10 – Bien

MITAN

Séjour de 11 nuits en décembre 2023
MK a répondu le 22 janv. 2024
Dear Mr. Mitan,Namaste!Thank you so much for taking the time to share your rating. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 – Excellent

Nikesh

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
All in one resort
Great property, friendly staff super convenient with kids, kids programs help parents get some adult time. Good food and a wide variety of cuisines to try from
Séjour de 3 nuits en décembre 2023
MK a répondu le 26 déc. 2023
Dear Mr. Nikesh,Namaste!It is heartening to note your appreciation about the property. It’s a sense of pride to note that our associates and the efforts created a memorable experience. We will share your kind words of appreciation with the team and am sure that they will feel elated.Thank you for staying with us and look forward to your revisit.Responsibly yours,Manas Krishnamoorthy General Manager

6/10 – Acceptable

Seokjae

Séjour de 2 nuits en décembre 2023
MK a répondu le 20 déc. 2023
Dear Guest,Greetings from Goa.Thank you for taking out your time to rate us on this online platform. I am concerned to see that you have rated your recent visit to the hotel with a low score and this is very concerning.Request if you can please advice your Name, stay dates or contact no which will enable me to reach out to you and get more details pertaining to your experience.Looking forward to hearing from you. Best RegardsManas Krishnamoorthy - General Manager, ITC Grand Goa Resort & Spa

6/10 – Acceptable

Ruth

Voyage en groupe
Points forts : Confort de la chambre
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en novembre 2023
MK a répondu le 15 déc. 2023
Dear Ms. Ruth,Namaste!Thank you for sharing your rating on this platform.Our ultimate endeavor is to make our guests comfortable with the best in quality and services and it is rather unfortunate that we haven't succeeded in meeting your expectations this time around. My sincere apologies for the inconvenience you have faced.I hope you give us another opportunity to welcome you for a more memorable experience at ITC Grand Goa Resort & Spa.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 – Excellent

Shayon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a great experience
Séjour de 3 nuits en novembre 2023
MK a répondu le 8 déc. 2023
Dear Ms. Shayon,Namaste!We are truly happy to see your review experience about your recent visit to the resort.The team looks forward to welcoming you soon.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 – Excellent

RAHUL

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was an excllent property with huge lawns,super restaurants,clean beach acess and courteous staff. Definately worth every penny you spend.
Séjour de 3 nuits en novembre 2023
MK a répondu le 5 déc. 2023
Dear Mr. Rahul,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 – Excellent

Tenaz

Séjour de 3 nuits en novembre 2023
MK a répondu le 23 nov. 2023
Dear Ms. Tenaz,Namaste!Thank you so much for taking the time to share your 5 star rating .We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Manas Krishnamoorthy General Manager

8/10 – Bien

Sukhdev

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
ITC Grand
Very quiet hotel. No evening entertainment.
Séjour de 3 nuits en octobre 2023
MK a répondu le 16 nov. 2023
Dear Mr. Sukhdev,Namaste!Thank you so much for taking the time to share your feedback. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager

8/10 – Bien

Sun Mi

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en novembre 2023
MK a répondu le 21 nov. 2023
Dear Guest,Namaste!Thank you so much for taking the time to share your positive rating .We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Manas Krishnamoorthy General Manager

8/10 – Bien

Avinash

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Spacious property. Very helpful staff. Limited activities for young adults. Beach is nice and very safe, although limited water sports activities. No pool side bar.
Séjour de 3 nuits en octobre 2023
MK a répondu le 30 oct. 2023
Dear Mr. Avinash,Namaste!We are elated to read your review as it motivates us further to strive to serve you better.Looking forward to the pleasure of your visit again soonResponsibly yours,Manas Krishnamoorthy General Manager

10/10 – Excellent

Kiran

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en octobre 2023
MK a répondu le 30 oct. 2023
Dear Mr. Kiran,Namaste!Thank you so much for taking the time to share your 5 star rating .We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 – Excellent

Nitya

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We felt the property was an all in one package to relax and enjoy. - Private beach (24/7 access with security) - Beach dining - Several Pools and lagoons in the property - Dining all cuisines - Spa - vast natural garden for strolls
Séjour de 4 nuits en octobre 2023
MK a répondu le 26 oct. 2023
Dear Ms. Nitya,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager

10/10 – Excellent

Kamleshwar

Séjour de 4 nuits en août 2023
Amit Kumar a répondu le 28 août 2023
Dear Mr. Kamleshwar,Namaste!We are happy to receive your 5 star rating on this online platform.The team at ITC Grand Goa Resort & Spa looks forward to welcome you soon.Responsibly yours,Amit KumarGeneral Manager

10/10 – Excellent

arshaan

Séjour de 3 nuits en août 2023
Amit Kumar a répondu le 24 août 2023
Dear Mr. Arshaan,Namaste!Thank you so much for taking the time to share your 5 star rating.We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Amit KumarGeneral Manager

10/10 – Excellent

Siraj

Voyage en famille
Points forts : Commodités
I visited with family from USA and we like it it’s 5 out of 5 everything was so nice I recommend to all
Séjour de 4 nuits en juillet 2023
Amit Kumar a répondu le 4 sept. 2023
Dear Mr. Siraj,Greetings from ITC Grand Goa Resort & Spa!Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon.Responsibly yours,Amit KumarGeneral Manager

10/10 – Excellent

Preethi

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Awesome property, and very friendly staff. enjoyed our stay here a lot.
Séjour de 5 nuits en juin 2023
Amit Kumar a répondu le 7 juill. 2023
Dear Ms. Preethi, Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours, Amit Kumar, General Manager.

8/10 – Bien

Ashwath

Séjour de 1 nuit en mai 2023
Amit Kumar a répondu le 7 juill. 2023
Dear Mr. Ashwath, Namaste! Thank you so much for taking the time to share your experience. Looking forward to the pleasure of your visit again soon. Responsibly yours, Amit Kumar, General Manager.

10/10 – Excellent

Brian

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful grounds, comfortable rooms, good choice of food and the staff are without fail extremely helpful.
Séjour de 7 nuits en avril 2023
Amit Kumar a répondu le 11 mai 2023
Dear Mr. Brian, Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours, Amit Kumar General Manager.

10/10 – Excellent

Akshay

Séjour de 4 nuits en avril 2023
Amit Kumar a répondu le 11 mai 2023
Dear Mr. Akshay, Namaste! Thank you for rating us over this online platform. We look forward to welcoming you back to ITC Grand Goa soon. Best Regards, Amit Kumar General Manager

10/10 – Excellent

Masahiko

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location is good. Near from Airport.
Séjour de 2 nuits en avril 2023
Amit Kumar a répondu le 5 mai 2023
Dear Ms. Masahiko, Namaste! Thank you so much for taking the time to share your experience. Looking forward to the pleasure of your visit again soon. Responsibly yours, Amit Kumar, General Manager.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Thanks
We would like to take this opportunity to express our sincere gratitude and appreciation to all your team at the ITC for making our stay extremely welcoming. They have always been polite, courteous, and overwhelmingly helpful, from the gardening staff, the security team , house keeping , the guest relations teams, spa and especially all the catering and restaurant personnels . We once again thanks you all for making our stay at the ITC, a memorable one.
Séjour de 7 nuits en avril 2023
Amit Kumar a répondu le 5 mai 2023
Dear Guest, Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours, Amit Kumar, General Manager.

10/10 – Excellent

Aniketh

Séjour de 2 nuits en avril 2023
Amit Kumar a répondu le 5 mai 2023
Dear Mr. Aniketh, Namaste! Thank you for rating us over this online platform. We look forward to welcoming you back to ITC Grand Goa soon. Best Regards, Amit Kumar General Manager

10/10 – Excellent

Jeffrey

Séjour de 4 nuits en mars 2023
Amit Kumar a répondu le 31 mars 2023
Dear Mr. Jeffrey,Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours,Amit KumarGeneral Manager

10/10 – Excellent

Schanna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Alles war sehr gut .
Séjour de 6 nuits en mars 2023
Amit Kumar a répondu le 31 mars 2023
Dear Mr. Schanna,Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours,Amit KumarGeneral Manager

10/10 – Excellent

Kishor

Séjour de 3 nuits en janvier 2023
Amit Kumar a répondu le 31 janv. 2023
Dear Mr. Kishor, Namaste! Thank you for rating us over this online platform. We look forward to welcoming you back to ITC Grand Goa soon. Best Regards, Amit Kumar General Manager

10/10 – Excellent

Jennie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful, easy to relax in, very helpful and pleasant staff
Séjour de 3 nuits en décembre 2022
AK a répondu le 30 janv. 2023
Dear Jennie, Namaste! Thank you for your kind words of appreciation from your last visit experience at our hotel. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours, Amit Kumar General Manager

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great property & wedding celebrations
ITC Grand is a great property with very good service, food and access to a beautiful, clean and safe beach. That said, it looks like like host wedding every single day during the wedding season, so be prepare for it (happy and sometimes noise guests, music when you want to relax or sleep,..). The staff make everything possible to reduce the inconvenience, but sometimes it is inevitable
Séjour de 2 nuits en novembre 2022
Amit Kumar a répondu le 30 janv. 2023
Dear Valued Guest, Namaste! Thank you so much for taking the time to share your experience. I have personally shared your feedback regarding noise from the ongoing event with the concerned managers to ensure we mend the gaps. Looking forward to the pleasure of your visit again soon. Responsibly yours, Amit Kumar, General Manager

8/10 – Bien

Giridhar

Amit Kumar a répondu le 3 mars 2023
Dear Mr. Giridhar,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit Kumar General Manager

10/10 – Excellent

Sriram, Chesterfield

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Everything was A1. Especially loved the private beach and the restaurants . We triedthe Goan menu for dinner and loved the food (Goan rice with prawn curry and shrimp curry). Buffet breakfast spread was superb.
Séjour de 1 nuit en octobre 2022
Amit Kumar a répondu le 30 janv. 2023
Dear Mr. Sriram,Namaste!Thank you for your kind words of appreciation from your last visit experience at our resort.We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon.Responsibly yours,Amit KumarGeneral Manager

10/10 – Excellent

Rohit

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2022
Amit Kumar a répondu le 1 oct. 2022
Dear Valued Guest,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit KumarGeneral Manager

8/10 – Bien

Shobna

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Great property
The property is fabulous but the house keeping mas really sad. The room did not have bathrobs and me had to ask for them. Every day cleaning of the room was not done till very late in the afternoon and there would always be some thing missing . We had to call them for evening service every evening. After-we Complained action was taken and on the last evening the room was done as it should have been since the beginning.
Séjour de 3 nuits en septembre 2022
Amit Kumar a répondu le 20 sept. 2022
Dear Valued Guest,Namaste!Thank you so much for taking the time to share your experience I have personally shared your feedback with the concerned managers to ensure we mend the gaps. Looking forward to the pleasure of your visit again soonResponsibly yours, Amit KumarGeneral Manager

10/10 – Excellent

LAURA

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
BEST SERVICES
Séjour de 2 nuits en septembre 2022
Amit Kumar a répondu le 20 sept. 2022
Dear Valued Guest,Namaste!Thank you for your kind words of appreciation from your last visit experience at our hotel.We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon.Responsibly yours, Amit KumarGeneral Manager

10/10 – Excellent

padam

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2022
Amit Kumar a répondu le 6 sept. 2022
Dear Valued Guest, Namaste! Thank you so much for taking the time to share your experience We look forward to your revisit with the assurance of the same warmth and care. Responsibly yours, Amit Kumar General Manager

2/10 – Terrible

Nishant

Séjour de 4 nuits en août 2022
Amit Kumar a répondu le 6 sept. 2022
Dear Valued Guest, Namaste! Thank you for reaching out to us. I am very sorry to learn of your experience at ITC Grand Goa. The entire team at ITC Grand Goa joins me in extending our sincere and profound apologies for the inconvenience caused during your last visit. I have personally shared your feedback with the concerned managers to ensure we mend the gaps. Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits. Responsibly yours, Amit Kumar General Manager

2/10 – Terrible

Rakesh

Voyage en famille
Points forts : État et installations de l’hébergement
The check in staff is either stretched or disengaged. There is a sense of drift with things taking an eternity to happen. Inconsistent service standards from as simple as a hot or miss welcome drink to the time taken for check-in. For a luxury property leaves a lot to be desired. Would not recommend it.
Séjour de 1 nuit en août 2022
Amit Kumar a répondu le 6 sept. 2022
Dear Valued Guest, Namaste! Thank you for reaching out to us. I am very sorry to learn of your experience at ITC Grand Goa. The entire team at ITC Grand Goa joins me in extending our sincere and profound apologies for the inconvenience caused during your last visit. I have personally shared your feedback with the concerned managers to ensure we mend the gaps. Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits. Responsibly yours, Amit Kumar General Manager

10/10 – Excellent

Adam

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en juin 2022
Amit Kumar a répondu le 13 sept. 2022
Dear Valued Guest,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit KumarGeneral Manager

10/10 – Excellent

Tushar

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing property set right next to Arossim beach, where you can relax as well as try water sports, with not much crowd around. Buffet spread is huge, and you can try from local Goan, to Indian & Asian food in all meals. The resort also has multiple pools, game room, and lush green lawns leading to the beach. There are buggy services to take you to the beach as well, although they may not be available 24 x 7. The check-in experience was a bit underwhelming. We arrived early, and had to ask for some water/drinks after an hour while the room was being prepared. Was given the room another half hour later when I myself enquired about the status again. Also, no walkthrough of the property & amenities. That being said, the stay was awesome and more than compensated for the check-in!
Séjour de 4 nuits en avril 2022
Amit Kumar a répondu le 13 sept. 2022
Dear Valued Guest,Namaste!Thank you for sharing your stay experience. It is a pleasure to know that you had a memorable stay with us. We all look forward to welcoming you again soon Responsibly yours,Amit KumarGeneral Manager

6/10 – Acceptable

Rajeev

Séjour de 2 nuits en mars 2022
Amit Kumar a répondu le 13 sept. 2022
Dear Valued Guest,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit KumarGeneral Manager

10/10 – Excellent

Bimal kumar

Séjour de 1 nuit en mars 2022
Amit Kumar a répondu le 13 sept. 2022
Dear Valued Guest,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit KumarGeneral Manager