Outdoor pool, pool umbrellas, sun loungers
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Reviews of Hotel Croisette Beach Cannes - MGallery

4 out of 5
Hotel Croisette Beach Cannes - MGallery
13 Rue Du Canada, Cannes, Alpes-Maritimes

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 102 reviews" "
Rating 8 - Good. 30 out of 102 reviews" "
Rating 6 - Okay. 9 out of 102 reviews" "
Rating 4 - Poor. 3 out of 102 reviews" "
Rating 2 - Terrible. 3 out of 102 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !
Stayed 2 nights in Apr 2024

10/10 Excellent

Judy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for families with convenient location. Pool is small but fun for young kids.
Stayed 3 nights in Aug 2023

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly 🐶
Stayed 5 nights in Aug 2023

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and the staff was great!! The rooms are small and the pool is VERY small. In general, we enjoyed our time, but it’s over priced for the size of the room and the lack of swimming pool.
Stayed 6 nights in Jul 2023
Response from The Croisette Beach team on Aug 5, 2023
Dear Mr. Joseph,Thank you for your feedback on your recent stay with us. We are pleased to hear that you found the property nice and the staff great. We take note of your observations regarding the room and the pool's size and we understand the importance of providing comfortable and spacious accommodations. Regarding the room size, kindly be informed that our rooms range in size from 19 to 25 square meters, accommodating 2 to 3 people, with our suites comfortably accommodating up to four individuals. Please feel free to reach out to the reservation team for any future stay, we will be delighted to assist you in choosing the most suitable room that caters to your preferences and needs. We appreciate your visit and we remain at your service for any further assistance.Warm regards,

8/10 Good

Joyce

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Jenny

Travelled with partner
Clean and beautiful property. Looks better in person than in photos.
Stayed 2 nights in Jul 2023
Response from The Croisette Beach team on Aug 5, 2023
Dear Mrs. Jenny, Thank you for your wonderful feedback, your compliments are truly appreciated! We take great care in maintaining the highest standards of cleanliness and aesthetics to ensure a delightful experience for all the guests.It brings us immense joy to know that the property exceeded your expectations and looked even better in real than in the photos. We strive to showcase the true essence of the establishment through the visuals, and it's rewarding to receive such positive remarks.Thank you for choosing Croisette Beach Hotel Cannes - MGallery, and we look forward to hosting you again soon.Warm regards,

10/10 Excellent

Ibrahim

Stayed 2 nights in Jul 2023

10/10 Excellent

Saudat-aisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, the staff in the hotel were so welcoming and accommodating! Thank you to all! Thank you to Ismael, also the lovely lady who checked us in and all the staff! You’re all stars! Only minor note is the staff in the beach club could be more welcoming and accommodating. Love Aisha, Courtney and Tilo.
Stayed 2 nights in Jun 2023

10/10 Excellent

Karamjot

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 3 nights in Jun 2023

8/10 Good

Carla

Stayed 3 nights in Apr 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Denise

Travelled with family, Travelled with partner
Disliked: Amenities
Was very disappointed at how small the room was. Also on our second day we never received room service. We left that morning at around 9am and came back at about 5pm, and no housekeeping. We called for extra towels and then ran out of toilet paper. When we left for dinner at 6:45 pm, we stopped by the front desk and told the associate that we needed both room service and toilet paper. Was very disappointed when we arrived back to our room at 11 pm and there was still no toilet paper nor housekeeping. I called the front desk to complain and they told me that housekeeping had already stopped by. I told them there was no way because we still had no toilet paper and the room was exactly the way we left it
Stayed 3 nights in Aug 2022

4/10 Poor

Tiffany

Stayed 3 nights in Aug 2022

8/10 Good

Omar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
The hotel is clean with good location. However, it is very crowded specially the first floor.
Stayed 5 nights in Jul 2022

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ken from Cardiff
Perfect location and good hotel Expensive-but it is in the centre of Cannes. The Rue Antibes can suffer from traffic fumes. Go for the smaller restaurants near the old harbour. There lots in the back streets. July is hot- August could be unbearable
Stayed 2 nights in Jul 2022

2/10 Terrible

Salah

Stayed 1 night in Jul 2022

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Minutes from beach and dining.
Stayed 2 nights in Jul 2022

6/10 Okay

Sam

Stayed 1 night in Jul 2022

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, attractive, nicely appointed. Great location -very short walk to main strip along the water, restaurants and shops in town. AC could be better but was sufficient.
Stayed 2 nights in Jun 2022

8/10 Good

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Farnoosh

Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is in a fantastic location. Rooms are well appointed and a good size. The only downside, is the customer service. If this can be improved- then would rate it as a 10.
Stayed 10 nights in Aug 2021

10/10 Excellent

coray

Stayed 3 nights in Aug 2021

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The problem was a staff member that check in us in, blond lady. She was not helpful and a bit rude. My recommendation is to change her and also the doorman or valet parking person that was there when we left. Both were rude. We checked in the 17th oc august at 21:00 and checked out the 21st at 12 pm.
Stayed 2 nights in Aug 2021
Response from L’équipe Croisette Beach on Aug 21, 2021
Dear Sir, Thank you for taking the time to share your experience following your stay at the Croisette Beach Cannes MGallery hotel. We are sorry to hear that you encountered any inappropriateness during your stay regarding our staff members. Rest assured that your experience does not reflect the quality of service that our establishment practices. Know that your comments are of great value and that the necessary measures will be taken to ensure that your next experience will be better. The Croisette Beach team

8/10 Good

KAREN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice employees at the front desk. Comfortable room, clean bathroom, over all a pleasant stay!
Stayed 2 nights in Jul 2021
Response from L’équipe Croisette Beach on Jul 21, 2021
Dear valued Guest , We would like to thank you for taking the time to share your experience. We are delighted to hear that you had a pleasant stay at the Croisette Beach Cannes MGallery. We hope to see you back in Cannes very soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent staff, and close to the water. Exactly what we were looking for.
Stayed 4 nights in Jun 2021
Response from L’équipe Croisette Beach on Jul 21, 2021
Dear Valued Guest, We would like to thank you for taking the time to share your experience. We are delighted to hear that you had a pleasant stay at the Croisette Beach Cannes MGallery. We hope to see you back in Cannes very soon.

10/10 Excellent

Annalisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great bases
Surprisingly an excellent choice for a family getaway. The location is munutes walk from the beach or the shops/restaurants. The room was modern and amole space. Friendly Staff. A great base for a Cannes trip.
Stayed 1 night in Aug 2020
Response from Guest Service on Feb 24, 2021
Dear Annalisa, We very much appreciate your comments regarding your stay at the Hôtel Croisette Beach Cannes - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Service

10/10 Excellent

Fouahde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service location is good
Stayed 1 night in Jul 2020

10/10 Excellent

Fouahde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ood hotel
Everything was very good nothing to complain about ! I recommend it
Stayed 1 night in Jul 2020

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. Everybody was very friendly and accommodating. A very nice experience in Cannes
Stayed 3 nights in Feb 2020

10/10 Excellent

Doug, Santa Barbara, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Croisette Beach is excellent in all regards. It's located a 1/2 block from Croisette Beach and next to The Carlton. 5 minute walk to the heart of Cannes. The hotel has been completed renovated - the rooms are beautiful, very clean and well appointed. The staff was fantastic - helpful, friendly and professional - A
Stayed 2 nights in Jan 2020

8/10 Good

Kitty, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and staff in a fabulous location!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

10/10 Excellent

ShylahRayne, Vancouver, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, great location, nicely renovated! Staff was helpful- seamless check-in and check out. Great value! Would definitely recommend and go back!
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautifully decorated and spacious rooms. Nice balcony. Not right on the beach but none of the hotels are, they’re located across the street and this hotel is set 1/2 block back but has a fantastic beach club with a reduced rate for guests. Would definitely stay again!
Stayed 2 nights in Sep 2019

6/10 Okay

Scott, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction adjacent to this hotel, and our room was right next to the elevator.
Stayed 3 nights in Sep 2019

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not get the beach access thing, not well explained.
Stayed 3 nights in Sep 2019

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing vacation
It was amazing. Comfortable, clean. Very friendly people.
Stayed 11 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent renovated new hotel in Cannes, valet park ring at affordable rate compared to others. Nice pool and 1 block away from beach.Rooms are new with bright design.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Great location, quiet, good climate control, hard beds. Has beach access for a fee. Great service. Breakfast was good one day and oddly reduced quality next day. No views from property.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, 3-5 min walk to La Croisette
Very helpful and accommodating staff helping us with early check-in and late check-out. Hotel has a modern feel with nice decor. Perfect location to get to the beach and La Croissette, approx a 3-5 min walk. I’d say their pool is relatively small with about 5/6 sun beds but it was never fully occupied and we were there at the height of summer holiday in July, fell into the shade by 3pm. Must mention Alexandra who was accommodating and really friendly. An asset to the team.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Property conditions & facilities
I liked location and rooms. I didn’t like the housekeeping services..they hardly change the amenities in toilets . Quality of breakfast and room service need improvement too.
Stayed 8 nights in Jul 2019

6/10 Okay

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Sweating
Air conditioning did work at temperatures were 26 in the room at night. Also bed and pillows were uncomfortable
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel, not too far from the beach and the staff were very friendly and helpful.
Stayed 5 nights in May 2019

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023