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Reviews of Mandarina Hotel

2 out of 5
Mandarina Hotel
39 Avenue Yves Emmanuel Baudoin, Route Napoléon, Grasse, Alpes-Maritimes

Reviews

6.8
Rating 10 - Excellent. 9 out of 146 reviews" "
Rating 8 - Good. 69 out of 146 reviews" "
Rating 6 - Okay. 44 out of 146 reviews" "
Rating 4 - Poor. 16 out of 146 reviews" "
Rating 2 - Terrible. 8 out of 146 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Ebanie

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It was fine
The room was comfortable and clean, however the bed was much smaller than shown on the advertisement (camera angle error I think) and a few things were broken in the bathroom. We really enjoyed the breakfast, which included fresh orange juice and very good croissants. The service was fine, however it felt like every time we walked out the front door we had to walk through the middle of all the staff smoking which was uncomfortable- it didn't feel very friendly.

6/10 Okay

Amanda, Hobart

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant stay.
I didn't stay here for long as I arrived late at night and left in the morning. I had a key left out for me at night and the room was comfortable but without air conditioning. The view is very nice and it is possible to order food and drinks to your room. I had a little balcony and there is a lovely garden balcony for all guests to enjoy. Breakfast was quite good.staff where also friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
One night stay while in the area visiting family nearby. We chose this hotel because of the proximity to our family and it offered parking. We requested a room with a balcony (which we were granted). It was a basic, no frills room. It didn't resemble the picture on the website however, I suspect those rooms are on the ground level. The bathroom shower was small and if you are not careful, water will get everywhere! The breakfast has nice options and the terrace overlooking Grasse is divine.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Amazing views, friendly staff, basic, dated.
Clean, basic room with en suite and a nice balcony but no fridge and the decor felt a bit dated. The staff were friendly and helpful, and the views from the terrace and the balcony were amazing. Breakfast could be added on but I didn't eat at the hotel. I arrived at the train station at 7.40pm on a Wednesday with no taxis in sight. I caught the bus into the town centre and then walked up the windy roads to the top of the hill as there were no taxis to be seen in town either. My advice would be to pre-book a taxi if you're not driving.

6/10 Okay

Christopher, Canberra

Liked: Cleanliness, room comfort
Lovely views but no WiFi and no restaurant
If you are using public transport to get to Grasse you need to add on 20 euro each way for taxis from/to the train station. To get something to eat at the hotel involves a15 min downhill walk and a 20 min uphill hike back to the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
just ok
Good location, very friendly and helpful staff, good breakfast and beautiful views of the city. Unfortunately there was no free parking and the parking was a ten minute walk from the hotel up and down hill. The room was bare and stark and everything was falling off the walls, the light was out in the hallway and there was no vending machine for any kind of drinks. For the price of the stay, the parking should have been free especially when you make the guests walk to and from the garage uphill. That was really unfortunate.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Simple hotel with a beautiful view of Grasse.
Very pleasant, but if you're arriving by foot be prepared for a serious stair climb! Simple rooms, we asked for a double but it was two singles pushed together with single duvets. No air-con but could open the windows. Great shower with hot water every time. I would recommend it for people who want to see Grasse or Cannes over a short period of time.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good price... But don't expect much.
Great staff! Extremely friendly and accommodating. Hotel is located far away from parking. Staff does not allow guests to park on the premises even though there are parking spots available. You have to pay for your own parking and then walk to the hotel. No elevator and no AC in rooms. Stay here for good price... but don't expect much.

6/10 Okay

James, New Plymouth

Liked: Cleanliness, staff & service
Room with a view
The hotel was fine, the only thing is a fan would have been nice in the room. Great views and good beer.

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mark, cleveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel, with great views and service
Traveling for business, I needed a hotel in the Grasse region. The Mandarina fit the bill perfectly. Being a smaller hotel, the staff was very kind in receiving me, and was expecting me, greeting me by name when I arrived. The breakfast--a great bargain--was excellent and highly recommended. The room was comfortable, but I only gave it a 4 in comparison with a place like the Ritz or so, which at 5x the price, a bit more comfort would be expected. Highly recommended, great for short or long stays, and a wonderful staff. Would definitely stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great surprise in Grasse
We were pleasantly surprised by this hotel in Grasse. It is a great value for the price- our room was very large and clean. Great view of the city and loved the terrace available for guests to use. It is not easy to find on foot. We arrived at the train station and hired a cab. I would not recommend trying to find the hotel on foot because you have to climb quite a few steps to get there. Once you are there and have dropped off luggage it's not a bad walk to get to the main streets with cafes, restaurants, and the perfume factories. Staff was very helpful. Internet does not work in rooms, only in breakfast room and terrace. If you are looking for a good hotel for a good price I would highly recommend this hotel.

8/10 Good

George, Hongkong

Liked: Cleanliness, staff & service, room comfort
Excellent view
The only pain point is the parking. We got a VW Multivan (2m height) and we need to park in the street coz no underground garage can accommodate anything higher than 1.9m in Grasse. Nevertheless, the view is superb but remember to select the new extension block. The staff speaks good English and was very helpful to assist as we checked in very late at night.

8/10 Good

Vana, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for budget stay
We had a short stay at Mandarina Hotel over the weekend for a friends wedding. The hotel just at the northern border of the village (5 minutes walk from the town centre) proved to be of much better value and quality than some other hotels in the centre of the town (which also our guide suggested we avoided!). The room was small but relatively pleasant, quiet, and with a great view overlooking Grasse. Bedsheets, towels and bathroom were clean. Hotel breakfast was very good in a nice location also with panorama view, though we found that a price of 10 euros per person per day was a bit high for a budget hotel. Staff was particularly helpfull in providing iron and ironing board when desperately needed!

6/10 Okay

Geoff and Chris, UK.

Liked: Staff & service, property conditions & facilities
Basic good value hotel for up to 60 euros only
Firstly it was value for money. Downside is the parking. Hotel wanted 15 euros per day to park but stated that the car park 400 metres away was only 2 euros to park overnight. There was ample parking at the Hotel so why charge so much? Breakfast was very good and well presented. Room basic but clean. We would stay here again at no more than 60 euros for 2 people.

6/10 Okay

D Gibbons

Disliked: Property conditions & facilities, room comfort
Good location - ideal for a couple of nights
Hotel is in need of a little decoration. View from terrace - amazing. The one big problem was the bar - we couldn't even purchase a bottle of water. I did have this concern before we went and I emailed you and was told that this would be sorted out. After breakfast at 10.30am the bar area was closed. NO WATER, SOFT DRINKS, COFFEE!!! Definitely no drink THEY DO NOT HAVE A LICENCE TO SELL ALCOHOLIC DRINKS. I am very disappointed about this, I specifically booked a hotel WITH a bar!!

2/10 Terrible

Courtney, London

Liked: Cleanliness
Disliked: Staff & service, room comfort
Only stay as a last resort!
We stayed at this hotel as it was an affordable option near the venue for a wedding we were attending over the weekend. We expected an average room due to the price we paid, however we didn't take into account how hot it would get and how there was no relief due to no air conditioning or fan available. But the worst aspect of this stay was in fact the service. We asked about 2 hours before we needed to head to the wedding about ordering the taxi and we had a young lady on the desk try a few companies then say she couldn't help further and shrugged her shoulders waiting for us to leave. Which meant we had to run down to the Tourism Information centre in the local town to sort out it out ourselves, making the wedding just as the ceremony began! Disgraceful service.

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor service
Very unimpressed. I realise this is a budget hotel, however I was not told that the restaurant / bar would be closed for no apparent reason, that the room would be in a cellar overlooking a concrete car park and that the phrase overlooking the town centre meant that it was 3/4 of a mile up a steep hill from the centre. There are no staff on duty at all after midday so you are greeted by a deserted hotel and an envelope on the desk with your room key in it. This turns out to be a blessing as when reception is manned they are spectacularly rude and lacking any motivation to help whatsoever. Although it is relatively cheap I would reccomend travellers avoid this place

8/10 Good

DJ, Oxfordshire, UK

Liked: Cleanliness, staff & service, room comfort
Great value property
Clean, comfortable and great value for money, Had a room on the third floor with a fantastic view, Superb breakfast buffet with plenty of choice. The elderly need to make sure they request ground floor rooms as although the hotel has a lift it is split level so there are steps and in some cases a few stairs to negotiate.

6/10 Okay

Verified traveller

hotel correct, nice view, helpful staff

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Hotel Mandarina
Very difficult to find. Parking is a nightmare. Climbing uphill and going up lots of steps with our suitcases was not fun!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hotel Mandarina in Grasse
Its situation on a steep hill gives a superb view from the patio over the rest of Grasse all the way down to the coast, so in the summer, breakfast on the patio is really nice. However the hill is also the source of its biggest drawback - the car park. They only have room for about 16 cars and the entry/exit and turning are very tight. To make matters worse, one member of staff seems to have a habit of blocking the exit overnight so he has to be called to move his car to allow guests to get out! The alternative public car park is more than 5 minutes walk down the hill and costs extra.

8/10 Good

Darius, Lithuania

Liked: Cleanliness, property conditions & facilities, room comfort
excellen view
excellent view

8/10 Good

Peter, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small parking place
Terrible parking conditions, Don't go there if you don't have your car fully insured or are in a hurry in the morning. Very small place for parking and the car is likeley to be parked in by other cars during the night. Otherwise the hotel rooms are good with splendid view over Grasse.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mandarina in Grasse France
very nice family own hotel... is 2 star but is very clean and staff very nice ... very beuatifull view to Grasse Town.. and have free parking... i think have to give one more star to this hotel... this is good place to stay in Grasse.

8/10 Good

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, horrible parking
Grasse is a nice town to visit and Hotel Mandarina is a nice place to stay in. I took a quadruple room with my family, it had beautiful view on the seaside. The only thing I was not satisfied with is the parking. There are few parking slots and they are hard reach. I drive a BMW 5 Touring, and sucessfully scratched my front bumper when I was trying to leave the parking lot. A bigger car, or an SUV wont be able to park there. Otherwise I was satisfied with everything.

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2017

6/10 Okay

Jan, Netherlands

Disliked: Property conditions & facilities, room comfort
Outdated hotel that needs maintenance.
Very small rooms but clean. Partly unfixed curtains. Few facilities in the room. Difficult parking on the facility. Beatifull vew from the terrace over the city of Grasse.
Stayed 1 night in Sep 2017

6/10 Okay

Edith , Vienna

Liked: Cleanliness, property conditions & facilities
Nice Hotel in short distance to the center
Not modern but comfortable. Had a room for 3 alone with a small balcony . Although I came very late due to a 4 hour delay of my flight the staff arranged everything to get me checked in. It is possible to walk to the center within 20 minutes. It was possible to have the breakfast on the terasse.
Stayed 2 nights in Sep 2017

8/10 Good

marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona posizione nel paese alto di Grasse . Servizio buono e camere piccole ,ma pulite e confortevoli
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
parte alta della città se si vuole andare in centro a piedi bisogna mettere in conto un ritorno a scale.
Stayed 1 night in Aug 2017

8/10 Good

Pierre

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2017

2/10 Terrible

Joel

Disliked: Cleanliness, property conditions & facilities, room comfort
Très décevant
Très décevant chambre toute petite à peine propre aucun décor pas de vue Parking payant à 600m dans une côte Je ne conseille pas cet hôtel Déçu de hôtel.com
Stayed 2 nights in Aug 2017

6/10 Okay

heidu

Disliked: Staff & service
Schöner Blick aufs Mittelmeer man kommt mit dem Au
Man kommt mit dem Auto gut hin es gibt genug zu essen der Blick aufs Meer ist schön Bedienung ist er unfreundlich o
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Apparte la mancanza dell'acqua calda e il mancato cambio di asciugamani stanza in linea con il prezzo e struttura comoda per raggiungere il centro

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Freundliches 2 Sterne Hotel mit 5-Sterne Aussicht
Ich war nur für eine Nacht im Mandarina-Hotel. Es ist eine schlichte 2 Sterne Unterkunft, für wen das okay ist, der findet eine praktische Einrichtung (WIFI vielleicht etwas langsam), sehr ! freundlicher Service, ein Basis-Frühstück (für mich okay, da es frisches Obst und Joghurt gab), farbenfrohe Einrichtung, aber vor allem eine absolut wundervolle Aussicht über Grasse bis zum Meer. Ich war im November da, also frühstücken auf der Terasse ging nicht, aber der Frühstücksraum hat große Fenster. Im Sommer ist das sicher das Highlight der Übernachtung, auf der Terasse frühstücken.

6/10 Okay

Verified traveller

Senza troppe pretese
L'hotel è poco fuori dal centro di Grasse. Arrivate in macchina abbiamo raggiunto il centro a piedi in 10 minuti di camminata con scarpe comode, essendo infatti un paese in collina ci sono molte salite e discese. L'hotel è abbastanza pulito e il rapporto qualità prezzo in ottobre è ottimo. Non è arredato in modo eccellente ma abbastanza funzionale. Colazione scandente.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Jean Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Belle vue
Extérieur jolie, belle terrasse, belle vue jusqu'à Cannes. Parking disponible ( important car ce garer à Grasse pratiquement impossible ) mais si vous avez une grosse voiture c'est compliqué. Chambre avec petite terrasse avec vue sympa. Dommage pas de climatisation douche petite avec rideau de douche plastique ( plus vraiment au gout du jour ).

6/10 Okay

Marleen

Liked: Staff & service
Disliked: Cleanliness, room comfort
Geweldig uitzicht, simpel hotel
Hotel heeft geweldig uitzicht. Personeel erg vriendelijk. Zonde dat de kamer en de faciliteiten niet ge-update worden. Kamer was hier echt aan toe ( kapotte gordijnen, lampen e.d.) WiFi werkte ook niet in de kamer. simpel hotel, prima voor 1 nacht. Heeft wel potentieel wanneer er geïnvesteerd wordt.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Motociclisti
Soggiornato una sola notte di passaggio per altra destinazione nel mio caso ho trovato ciò che cercavo. Lo consiglio

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
albergo gradevole con ottima vista
Giunti la sera, con reception sempre aperta, abbiamo apprezzato la posizione e la colazione. Per noi in moto il parcheggio era gratis, ma per le auto a € 10,00 un'aggiunta di fatto obbligata (non bello)

10/10 Excellent

Gilbert

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leider Schimmel im Zimmer
Die Aussicht vom Hotel auf Grasse ist schon sehr schön. Leider war das Hotel von Innen nicht ganz so toll, wie es von außen den Anschein gemacht hatte. Die Angestellten des Hotels für Check in und auch die Zimmerreinigung scheinen "nur" Aushilfen zu sein, die nicht unbedingt an der Zufriedenheit der Gäste orientiert sind. Unser Zimmer war nicht sehr groß, womit wir in dieser Kategorie auch nicht unbedingt gerechnet hatten. Was allerdings auch in einem Hotel einfacherer Kategorie ist, ist Schimmel im Zimmer und ein Bad in dem der Boden klebt und man sich nicht unter die Dusche stellen möchte! Wir haben vor Ort dann noch ein Frühstück dazu gebucht. Dieses kostet 9,-€ pro Person ist aber leider nicht einmal diese Wert. Gäste die etwas später kamen, hatten das Problem, dass z.B. Brot, Wurst, Käse etc schon aus waren und auch nicht mehr nachgefüllt werden konnten. Tische wurden nur kurz abgeblasen anstatt mal richtig abgewischt, usw. Für eine Nacht haben wir uns mit Zimmer etc arrangiert, aber länger wären wir definitiv nicht geblieben!!

4/10 Poor

christian, grenoble

Disliked: Staff & service, property conditions & facilities, room comfort
OK pour une nuit affaire , pas plus ...
Plus personne a l'hotel après 20H30 , la chambre petite et froide ( ressemble a une chambre d'hôpital), vieillot , pas de telecommande TV , les chaine en anglais impossible a régler etc ... Par contre très belle vue sur la mer ,belle terrasse pour le petit dejeuner . tarif élevé pour la prestation proposée ( nuit + petit dejeuner : 96,00 € )

6/10 Okay

Mat, Alès

Bon 2 étoiles
Magnifique vue depuis la terrasse