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Reviews of The 1932 Hotel & Spa Cap d'Antibes MGallery.

The 1932 Hotel & Spa Cap d'Antibes MGallery.
5 Avenue Saramartel, Juan Les Pins, Antibes

Reviews

8.6

Excellent

Rating 10 - Excellent. 290 out of 618 reviews" "
Rating 8 - Good. 247 out of 618 reviews" "
Rating 6 - Okay. 56 out of 618 reviews" "
Rating 4 - Poor. 11 out of 618 reviews" "
Rating 2 - Terrible. 14 out of 618 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margarit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service, comfortable rooms. Very clean, friendly stuff. Fotos of rooms on website are confusing. Would be better to not mix deze from lux rooms with other ones.
Stayed 2 nights in Feb 2024
Response from Alexander Gelegs - General Manager on Feb 8, 2024
Dear Margarit,Thank you very much for your review!We are happy to read that you have enjoyed our location, service and our rooms.We hope to see you soon again in Antibes.Best regards, Alexander Gelegs - General Manager

10/10 Excellent

Jonathan

Stayed 4 nights in Oct 2023

8/10 Good

Thomas

Stayed 3 nights in Oct 2023

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property. A VERY accommodating and friendly staff. Art Deco style very attractive, clean lines, clean hotel. They took our car and parked it and retrieved it whenever we wanted. 1-2 block walk to beach. Lots of walkable restaurants nearby. Rooftop restaurant with Med and sunset views extraordinary. Room was large and shower was big. Breakfast room very attractive with a wide variety of foods. We highly recommend this hotel.
Stayed 3 nights in Sep 2023
Response from Alexander Gelegs - General Manager on Oct 16, 2023
Dear Jill,Thank you very much for this amazing review!It is with great pleasure that I have forwarded your message to all our teams.We thank you kindly for your recommendation and hope to see you soon again in Antibes!Best regards, Alexander Gelegs - General Manager

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic hotel & stay
The hotel was wonderful. The team on reception were very friendly and helpful with organising drinks for our guests arrival to their rooms. The rooms are gorgeously designed and very comfortable. However, 4th floor rooms are under the roof terrace, so expect a little noise from above until about midnight. The service on the rooftop bar and restaurant was slow on the three occasions we went up - and not particularly busy. However, the food and drinks are worth the wait and that view makes it worth the whole. All in all a very chic hotel perfectly positioned in a gorgeous town!
Stayed 2 nights in Oct 2023
Response from Alexander Gelegs - General Manager on Nov 4, 2023
Dear Michael,Thank you very much for this overall positive review!We are glad to read that you have enjoyed your stay.That said, I would like to present our apologies for the slow service.I do hope having the pleasure of welcoming you soon again to the 1932 Hotel & Spa.Best regards, Alexander Gelegs - General Manager

10/10 Excellent

Thomas

Stayed 3 nights in Sep 2023

8/10 Good

Man Man

Stayed 1 night in Sep 2023

10/10 Excellent

Antony

Stayed 4 nights in Aug 2023

10/10 Excellent

daniel

Travelled with family
We stayed for 3 nights before we made our way down the Cote D’Azur. We rebooked for the night before our flight. the staff was excellent. Davide the concierge was fabulous and gave us great restaurant reservations. Gym was a disappointment but hotel is in a nice area for running and swimming in the sea.
Stayed 1 night in Sep 2023
Response from Alexander Gelegs - General Manager on Sep 25, 2023
Dear Daniel,Thank you very much for your message.We are glad to read that you have enjoyed your stay. David is really happy about the special mention and I hope to seeing you soon again in Antibes!Best regards, Alexander Gelegs - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Pirjo-Liisa

Stayed 3 nights in Aug 2023

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Mackenzie

Stayed 1 night in Aug 2023

10/10 Excellent

Lloyd

Stayed 4 nights in Aug 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Le1932. The staff was great and the location was great. I would definitely stay here again.
Stayed 2 nights in Aug 2023
Response from Alexander Gelegs - General Manager on Aug 14, 2023
Dear Linda,Thank you for this wonderful comment!We are looking forward to welcoming you again soon.Kind regards, Alexander Gelegs - General Manager

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in great location and was immaculate. Room was very spacious
Response from Alexander Gelegs - General Manager on Aug 7, 2023
Dear Andrew,Thank you for this review on Expedia!We were very happy welcoming you and we hope to see you soon again in Antibes.Kind regards, Alexander Gelegs - General Manager

2/10 Terrible

Elizabeth

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is located 1 block from a construction site. Your view from your $450 a night hotel is a construction site a be prepared to wake up at 8am to construction noises every morning. Also I sent out a small bag of laundry because I've been traveling for 6 weeks- some workout clothes, thongs and sleep outfits and the bill was $385 euros. Hotel reception does not care about either issues. Find yourself a better hotel. I paid $3,000 for the week for the room only- I'd say find yourself a better hotel..
Stayed 3 nights in Jul 2023
Response from Alexander Gelegs - General Manager on Aug 7, 2023
Dear Elizabeth,We have well received your comment on Expedia and Google.As stated on the document that you have filled out, we are working with a professional dry-cleaner in the region. You had a total of 45 pieces of clothing including underwear, trousers, dresses, t-shirts and shorts. All prices are cleary stated and have been accepted by you.That said, I am sorry to read that you did not enjoy your stay.Best regards, Alexander Gelegs - General Manager

10/10 Excellent

Ferena

Liked: Cleanliness, staff & service
The property can use a good touch up. But the staff made this place feel like the ritz Carlton, or the four seasons. Juliett and pascal were amazing for providing accommodation for any thing. They were amazing. Hotel is clean and very central to the entire city. Loved it and will go back. Merci.
Stayed 3 nights in Jul 2023
Response from Alexander Gelegs - General Manager on Aug 10, 2023
Dear Ferena,Thank you very much for your comment!Your comment is truly the best reward for our team who is devoted to make your stay Memorable. We will make sure to congratulate them,especially Juliette and Pascal.We are looking forward to welcoming you soon again.Kind regards, Alexander Gelegs - General Manager

10/10 Excellent

Liza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastique
We loved this hotel. Very classy and wonderful boutique hotel and staff. Beautiful view from the rooftop bar and pool.
Stayed 1 night in Jul 2023
Response from Alexander Gelegs - General Manager on Jul 14, 2023
Dear Liza,Thank you for this great comment!We are happy to read that you have loved the hotel and can't wait to see you again in Antibes.Best regards, Alexander Gelegs - General Manager

10/10 Excellent

ronald, new york

Stayed 2 nights in Jul 2023

10/10 Excellent

Juan

Stayed 3 nights in Jun 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely boutique hotel within easy walking distance to shops, restuarants and the beach.
Stayed 3 nights in Jun 2023
Response from Alexander Gelegs - General Manager on Jun 28, 2023
Dear Michelle,Thank you so much for this comment!I am happy to read that you have enjoyed your stay and hope to welcoming you very soon again to Antibes.Kind regards, Alexander Gelegs - General Manager

6/10 Okay

Michael

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
This property looks good from a distance, but it was clearly a very cheap renovation, and the majority of the staff has no clue as to what customer service and professionalism should be like. This area of Antibes is also somewhat cheap feeling. I would not stay here again or recommend it to friends.
Stayed 3 nights in May 2023
Response from Alexander Gelegs - General Manager on May 28, 2023
Dear Michael,Thank you for your feedback.I am sorry to read that you did not enjoy your stay with us.Please know that we do take your review very seriously and I will follow up on your comment concerning our staff members since our goal is to create memorable stays!I do hope to welcoming you again in order to show you the level of service we are used to provide.Kind regards, Alexander Gelegs - General Manager

6/10 Okay

tiina

Stayed 5 nights in May 2023
Response from Alexander Gelegs – Directeur Général on May 28, 2023
Chère tiina,Je suis navré d'apprendre que votre dernier passage parmi nous n'a pas été à la hauteur de vos attentes.N'hésitez pas à revenir vers nous pour en dire plus afin de pouvoir apprendre de nos erreurs.J'espère avoir le plaisir de vous accueillir de nouveau au 1932 Hotel & Spa afin de vous faire vivre une nouvelle expérience.Sincèrement, Alexander Gelegs – Directeur Général

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully refurbished hotel. Lovely friendly staff.
Stayed 5 nights in May 2023
Response from Alexander Gelegs - General Manager on May 16, 2023
Dear StephenThank you very much for this review!We are very happy to read that you have enjoyed our hotel.We do hope having the pleasure of welcoming you soon again to Antibes.Best regards, Alexander Gelegs - General Manager

8/10 Good

D

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2023

10/10 Excellent

Kenneth

Stayed 2 nights in Mar 2023

10/10 Excellent

Hugo

Stayed 2 nights in Mar 2023

10/10 Excellent

Thomas

Stayed 1 night in Jan 2023

2/10 Terrible

Hart

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Alexander Gelegs – Directeur Général on Oct 12, 2022
Cher client,Je suis navré d'apprendre que votre dernier passage parmi nous n'a pas été à la hauteur de vos attentes!N'hésitez pas à nous contacter si vous souhaiter partager plus d'informations concernant votre déception.J'espère avoir le plaisir de vous accueillir à nouveau au 1932 Hotel & Spa afin de vous faire vivre une nouvelle expérience.Sincèrement, Alexander Gelegs – Directeur Général

4/10 Poor

Jorn Skule

Liked: Cleanliness, staff & service
A good hotel but there is construction work in neighbourhood- noisy during daytime
Stayed 1 night in Sep 2022
Response from Alexander Gelegs - General Manager on Sep 19, 2022
Dear Mr Skule,Thank you for your comment.I am very sorry to read that you did not enjoy your stay due to the construction work in the area.I do hope to welcoming you soon again for a quieter stay.Kind regards, Alexander Gelegs - General Manager

8/10 Good

selma

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great hotel and staff, poor management.
This is set to be one of the best options in Juan/Antibes when refurbishment of this Art Deco property is finished. Gorgeous locations just removed enough from the crowds but easily walkable. Great valet parking service. The rooftop is well laid out, dinner is really great. Very good food, only tapas before 6pm and very limited pool service before 10 am as staff is busy downstairs with breakfast. Staff was attentive and very responsive considering circumstances but the teething problems are due to poor management at the top. If a hotel is still under construction, there should be very strict guidelines as to how construction staff interact with guests and how cleaning is done. The hallways were ALWAYS dirty and absolutely foul smelling. The contractors are using the same lifts and common areas as guest. Dust and dirt everywhere despite the cleaning staff's best efforts to mitigate. Thank you very much to the cleaning ladies who really went out of their way to make sure hallways are as clean as can be and safe from construction debris. They should be applauded where the managers handling the construction contractors should really look into best practices. At check in, the hotel asks for payment upfront + a deposit of 100 euros per guest per night. We pointed out that we had already paid for the whole stay and were happy to give a card for warranty but there was no need to secure that amount per day for 4 guests. same with many other guests. Pay attention to this.
Stayed 7 nights in Aug 2022
Response from Alexander Gelegs - General Manager on Aug 26, 2022
Dear Selma,Thank you for your comment regarding your recent stay with us.We do appreciate your honnest review and be assured, various action plans have been put in place in order to avoid the imperfections that you have experienced.I do hope having the pleasure of welcoming you again to Antibes!Kind regards, Alexander Gelegs - General Manager

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2022
Response from Kind regards, Alexander Gelegs - General Manager on Aug 21, 2022
Dear Petra,We are happy to read that you had a good stay. Thank you very much for the comment!I hope to see you soon again in Antibes.Kind regards, Alexander Gelegs - General Manager

8/10 Good

Siw Kristin Strandvik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Irina

Stayed 5 nights in Jul 2022
Response from Alexander Gelegs - Directeur Général on Aug 7, 2022
Chère Irina, Vous nous avez fait part de vos commentaires à la suite de votre séjour et nous vous en remercions. Je suis navré de lire que votre séjour n'ait pas répondu à vos attentes! Soyez assuré que notre principale priorité est le bien-être de nos clients et nous mettons tout en œuvre pour vous satisfaire. J'espère avoir le plaisir de vous accueillir de nouveau au 1932 Hotel & Spa afin de vous faire vivre une nouvelle expérience. Bien cordialement, Alexander Gelegs - Directeur Général

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property!
Really friendly and accommodating staff.
Stayed 3 nights in Sep 2021
Response from Laura WHITEHOUSE, Front Office Manager on Sep 30, 2021
Dear Matthew, Merci from the entire team! Thank you for taking the time to write your message, it is much appreciated. We hope to greet you again in 2022. Best regards,

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Laura WHITEHOUSE Front Office Manager on Aug 10, 2021
Bonjour Robin, We sincerely appreciate the time you have taken to score our establishment, merci! We are delighted that you enjoyed your stay and look forward to greeting you again soon. Best regards,

8/10 Good

Greg

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2021
Response from Laura WHITEHOUSE, Chef de Réception on Aug 1, 2021
Bonjour Greg, L'ensemble des équipes vous remercie d'avoir pris le temps de noter votre expérience. Au plaisir de revoir de nouveau à Antibes Juan-les-Pins

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is reminiscent of my childhood seaside hotel in a good way. The ambience and the staff, breakfast are excellent and a great value for money in the area. It is located within walking distance to a great beach, shops and restaurants.The only caveat is some noise from the streets at night. Also, the parking is a little walk from the premise.
Stayed 2 nights in Jun 2021
Response from Laura WHITEHOUSE Chef de Réception on Jul 1, 2021
Bonjour,Thank you very much for choosing Le Grand Pavois for your stay in Antibes Juan-les-Pins. We are delighted to learn your satisfaction and appreciate your feedback which will be shared with our whole team. It was a pleasure to greet you gentlemen, we hope to see you again soon. Kind regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2020
Response from Laura WHITEHOUSE Chef de Réception on Aug 17, 2020
Chers Clients, Nous vous remercions d'avoir pris le temps de nous attribuer cette superbe note, suite à votre séjour à l'hôtel Le Grand Pavois. L'ensemble des équipes est ravi de votre satisfaction et espère vous recevoir de nouveau prochainement. Bien cordialement,

10/10 Excellent

ms rosemary a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem!
Had an amazing unexpected solo trip at the start of the shut down and was so well looked after! Sun shining , beach quiet and staff just very caring and thoughtful. Sorry to have had to leave early!
Stayed 7 nights in Mar 2020
Response from Catherine Besse on Mar 24, 2020
Dear Rosemary, We hope that you are doing well ! On behalf of all the team, we thank you so much for your kind review following your stay at the Hotel Le Grand Pavois. We are once very sorry that you cannot stay more than expected after Government recommandations to close the hotel due to Coronavirus. We are looking foward to the pleasure of welcoming you back we hope soon. Be safe and take care of yourselve. Warm regards. Catherine Besse Hotel Manager

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Very happy with my stay, easu parking, friendly staff, good breakfast, lovely building.
Stayed 3 nights in Nov 2019
Response from Catherine Besse - Hotel Manager on Nov 20, 2019
Dear Patrick, We thank you for your kind review following your stay at the Hotel Le Grand Pavois. We will share with the entire team. We are happy to read that we met with your expectations. Looking forward to the pleasure of welcoming you back again soon. Very best regards. Catherine Besse Hotel Manager

8/10 Good

Carlotta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Catherine Besse - Hotel Manager on Nov 4, 2019
Dear Carlotta, We thank you for your review following your stay at the Hôtel Le Grand Pavois. Looking forward to the pleasure of welcoming you back again soon. Very best regards. Catherine Besse Hotel Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good - great location, nice staff and all positive.
Stayed 1 night in Oct 2019
Response from Catherine Besse - Hotel Manager on Oct 17, 2019
Dear Guest, We thank you for your kind review regarding your stay at the Hotel Le Grand Pavois. It will be shared with the entire team. Have a lovely day. Very best regards. Catherine Besse Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot one block from the sea. Staff both coming and leaving were so helpful and friendly. A truly great hotel. Our room overlooked the water which sparkled at night. Breakfast was expensive but with it.
Stayed 1 night in Oct 2019
Response from Catherine Besse - Hotel Manager on Oct 29, 2019
Dear Guest, thank you very much for taking the time to share your kind review following your recent visit. It is wonderful to read that you enjoyed your stay with us. For sure I will pass over your comments to the staff. Hope to see you again we wish you all the best! Your sincerely,

6/10 Okay

Alain

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2019
Response from Catherine Besse - Hotel Manager on Oct 29, 2019
Dear Guest, We are glad you had a good time in our Hotel and look forward to meeting you again. Regards from Juan-les-Pins,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
Great ambience. Excellent service. Handy location. Very good breakfast.
Stayed 1 night in Sep 2019