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Reviews of Mondrian Cannes

5 out of 5
Mondrian Cannes
45 boulevard de la Croisette, Cannes, Alpes-Maritimes

Reviews

8.6

Excellent

Rating 10 - Excellent. 307 out of 581 reviews" "
Rating 8 - Good. 183 out of 581 reviews" "
Rating 6 - Okay. 56 out of 581 reviews" "
Rating 4 - Poor. 21 out of 581 reviews" "
Rating 2 - Terrible. 14 out of 581 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Evelina, Dagenham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mondrian Cannes team on Mar 25, 2024
Dear Evelina, Thank you for your feedback. We hope to have the pleasure of welcoming you back to our hotel on your next visit. Best regards, Mondrian Cannes Team.

10/10 Excellent

Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the room itself were beautiful and clean. The hotel is perfectly located. Near the beach, restaurants, and shopping.
Stayed 3 nights in Oct 2023
Response from Mondrian Cannes team on Oct 23, 2023
Dear Gabrielle,We thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel and your room beautiful and clean. The location of our hotel is indeed one of our strong points, with its proximity to the beach, restaurants, and shops. We are pleased that this has contributed to making your stay even more enjoyable by providing convenient access to these amenities. We hope to welcome you again on your next visit. Thank you for choosing our hotel.Best regards,Mondrian Cannes team

10/10 Excellent

Demir, Istanbul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Sep 2023
Response from Mondrian Cannes team on Sep 25, 2023
Dear Demir,We are absolutely delighted to learn that you enjoyed your stay at our hotel! We would like to thank you for your kind words. We hope to have the pleasure of welcoming you again soon. In the meantime, we sincerely appreciate your trust in our establishment. Best regards, Mondrian Cannes Team

10/10 Excellent

sophia

Liked: Staff & service, property conditions & facilities
Great hotel, excellent service, people were very sweet and accommodating
Stayed 5 nights in Sep 2023
Response from Mondrian Cannes team on Sep 18, 2023
Dear sophia,We appreciate your positive feedback about our hotel. It's a pleasure to know that you had an excellent stay with us and that you enjoyed the quality of our service as well as the kindness of our staff.We look forward to welcoming you again on your next stay. Thank you for choosing our hotel.Best regards,The Mondrian Cannes Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing. Didn’t realise in advance it would cost between £40-£60pp to enjoy the private beach, but beach was one the best we have been to. Hotel recommended great places to eat and celebrated our special occasions well. Restaurant was lovely with great, diverse selection of food. Staff were really friendly and made our stay special. Thank you
Stayed 4 nights in Sep 2023
Response from The Guest relation team on Sep 11, 2023
Dear guest,We sincerely thank you for choosing to stay at our hotel and for taking the time to share your experience with us. We are delighted to read your positive review and to know that your stay was extraordinary.We are pleased that you enjoyed our private beach. We strive to provide a first-class beach experience for our guests, and it is gratifying to know that you found it among the best you have experienced.Furthermore, we are thrilled that you took advantage of our dining recommendations. Our team is dedicated to making each stay special, and it is encouraging to know that we succeeded in doing so for you.We hope to have the opportunity to welcome you again in the future for another memorable experience at our hotel. Once again, thank you for your kind words and your valuable feedback.Best regards,Mondrian Cannes Team

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mondrian was very comfortable and clean. The room was cleaned every day, and staff accommodated every request. The hotel is in a prime location for beach clubs, restaurants, and both luxury and ordinary shopping. I highly recommend staying here!
Stayed 8 nights in Aug 2023
Response from The Guest relation team on Sep 11, 2023
Dear Briana,We sincerely want to thank you for taking the time to leave a positive review of your recent stay at the Hotel Mondrian. We are delighted to learn that your experience with us met your expectations.It is particularly rewarding to know that you found your room comfortable and clean, and that our staff was able to efficiently attend to all your requests. Our team always strives to provide impeccable service.We are also pleased that you enjoyed the prime location of our hotel, conveniently situated near the beach, restaurants, and shops. We do our utmost to offer our guests easy access to everything our destination has to offer.Thank you once again for your warm recommendation. It means a lot to us. We hope to have the pleasure of welcoming you back to the Hotel Mondrian on your next visit, to provide you with an equally memorable experience.Best Regards,Mondrian Cannes team

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 3 nights in Jul 2023
Response from Mondrian Cannes team on Sep 1, 2023
Dear Kristie, Thank you very much for your comment and rate. We hope to see you back again very soon.Mondrian Cannes team

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great very clean. We would highly recommend it to anybody very well located your shopping food and the beach clubs. Staff was incredibly nice always to our need.
Stayed 5 nights in Jul 2023
Response from The Guest Relations Team on Jul 19, 2023
Dear Matthew, Thank you for choosing Mondrian Cannes for your recent stay! We appreciate your kind words and are delighted to hear that you had a great experience that met your expectations.Thank you for your recommendation. We would be thrilled to welcome you back in the future and provide you with another outstanding experience. Sincerely,

10/10 Excellent

MAX

Stayed 4 nights in Jul 2023
Response from Mondrian Cannes team on Sep 1, 2023
Dear Max,Thank you very much for your rate. We hope to welcome you back soon again.Mondrian Cannes team

6/10 Okay

Chloe

Liked: Cleanliness
Stayed 3 nights in Jun 2023
Response from The Guest relation team on Aug 2, 2023
Bonjour Chloé, Thank you for your review and rate Best Regards, Mondrian Cannes team

2/10 Terrible

Sonya

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The Mondrian, had us booked for a room with a sofa bed. And when we arrived they put us in smaller room. When I showed our receipt and the fact I paid around 200 more a night for a room that fit us all they said the hotel was full and couldn’t not honor the room I had paid for and offered nothing to remedy the problem. The rooms don’t have showers - just a bathtub and a shower handle. That didn’t work. It was a distasteful stay. The staff was horrible. All in all it was a terrible experience - it was way better managed as the Grand hotel. We switched hotels to the JW marriot next door and it was 10000000 times better experience.
Response from The Guest relation team on Jun 30, 2023
Dear Madam, We apologize for any inconvenience caused during your stay. It seems that there was a miscommunication regarding your booking, as you reserved a sea view room for one person without indicating the presence of additional guests. While the room you booked may have had a sofa bed or armchair, we regret that you were not aware of this option. Unfortunately, due to the hotel's full occupancy, we were unable to address the issue at the time. We sincerely apologize for any inconvenience.Best Regards,

10/10 Excellent

Henry

Stayed 3 nights in Jun 2023
Response from The Guest relation team on Aug 2, 2023
Bonjour Henry, Thank you very much for your rate and review We look forward to welcoming you back soonBest Mondrian Cannes team

8/10 Good

Alberto, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked: recently remodeled and very clean. Didn’t like: was told room service breakfast was included, but at check out I was charged.
Stayed 3 nights in Jun 2023
Response from The Guest relation team on Jul 3, 2023
Dear Mr. Alberto,Good morning! We appreciate you taking the time to share your recent experience with us. We would like to clarify that the continental breakfast was indeed included in your room rate. However, the additional charge was for the omelettes and scambled eggs that you ordered, as they are not part of the continental breakfast offering. We are at your complete disposal for any further assistance and we look forward to the opportunity of welcoming you back soon.

8/10 Good

Nathan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

khalid

Stayed 3 nights in Sep 2022

8/10 Good

YASMIN

Liked: Cleanliness
Stayed 9 nights in Aug 2022

10/10 Excellent

Yuly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Le Grand
Our stay was incredible - the hotel , location, stuff was excellent! Our hostess Karina met us and show us a room that was exactly as I booked with balcony and sea view.
Stayed 4 nights in Aug 2022
Response from The Guest relations team on Aug 17, 2022
Dear Yuly, First of all, we wish to thank you for choosing Le Grand Hotel Cannes for your last stay in Cannes. We do appreciate that you dedicated some time to share your comments on line. It is a pleasure to read that you have appreciated our property , the location, and enjoyed the sea view from your balcony. We will share your comment with our team and especially with Karina. We hope to have the pleasure of welcoming you when you next visit Cannes. Best Regards,

10/10 Excellent

alexandre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms - the room rate is on the very high side knowing that the lobby, restaurant and bar -terraces are outdated. Superb garden and it is difficult to find the parking from the first shot. I found it strange not to give the reward points for Accor loyalty membership if booked via Expedia - this practice is not applicable to B
Stayed 6 nights in Jul 2022

10/10 Excellent

Rami, Salwa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 5 nights in Jul 2022
Response from grandhotelcannes on Aug 1, 2022
Dear Guest, Thank you for taking the time to leave your comment, we are delighted that you enjoyed our ideal location. Kind regards, The Customer Relations team

10/10 Excellent

Shiva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is located on the Croisette, the set back gives it a bit more sense of privacy.
Stayed 3 nights in Jul 2022
Response from grandhotelcannes on Aug 1, 2022
Dear Guest, Thank you for sharing your experience at Le Grand Hotel Cannes. We are delighted that you enjoyed your stay with us and the quietness of our location. We look forward to welcoming you soon. Yours sincerely The Customer Relations team

6/10 Okay

Alexey, Sankt Peterburg

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Good 4 stars hotel , very good rooms and breakfast, service is so so
Stayed 3 nights in Jul 2022
Response from grandhotelcannes on Jul 21, 2022
Dear Guest, Thank you for taking the time to share your experience following your stay at Le Grand Hotel Cannes. We are sorry to see that your stay at our 5* Hotel did not meet all your expectations. Customer satisfaction is always at the forefront of our priorities and please believe that your comments have been reviewed by the team. We are delighted to read that you enjoyed our fully renovated rooms and the quality of the breakfast we served. We hope to have the opportunity to prove to you, during your next visit, that the quality of the services provided by the Grand Hotel will meet your expectations. Sincerely yours, The Customer Relations team

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean large rooms, great service.
Stayed 1 night in Jul 2022
Response from grandhotelcannes on Jul 15, 2022
Dear Madam, Thank you for sharing your experience at the Grand Hotel Cannes. We are delighted that you enjoyed your stay with us. We look forward to welcoming you soon when you come to Cannes and wish you a pleasant day. Yours sincerely, The Customer Relations team

4/10 Poor

Kris Jes

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
If they give you room 113 run!
If they give you room 113 run! The room even though it has a beautiful view from the terrace it has many defects. First the shower is handheld as there is no mount or bracket for the shower head, so you’re forced to hold the shower head in your hand during the entire shower experience. Great engineering!!! After that you will then experience that there is no hot water in the shower. So once you’re had this great shower you will then be ready for a long and deep sleep. This is however not possible since the Aircon sounds like there is an old tractor inside the unit.. Last once you wake up and go down to their private beach you’ll notice that they have build a huge trench effectively blocking the view to the sea, besides that what they claim is included in the hotel amenities is in fact not included and you’ll be charged over 100 euros for a lounger on the beach. I had notified the staff in the reception countless times for these issues, but they could not do anything, the maintenance guy never showed up either even though he was called upon many times they claim. I was supposed to sleep there 3 nights, but after 2 I had to change hotel. A sweet lady in the reception however compensated me the fee for the lounge bed on the beach to try to amend the situation.
Stayed 2 nights in Jun 2022
Response from grandhotelcannes on Jun 28, 2022
Dear Guest, Thank you for taking the time to share your experience following your stay at Le Grand Hotel Cannes. We are sorry to read that your stay at Le Grand Hotel did not meet all your expectations. Our customers satisfaction is always at the heart of our priorities and please be assured that your comments have been carefully reviewed.. Regarding our beach the Hyde Beach Cannes, in june the public sunbed rates start from 39€ to 55€ and all of our hotel's guests benefit from preferential rates on the beach during their stay. Furthermore, we are surprised to read that you had to change your hotel for your 3rd night. On your booking history we record a booking of two nights which were completed as requested. Sincerely yours, The Customer Relations team

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2022
Response from grandhotelcannes on Jun 20, 2022
Dear Madam, Thank you for sharing your experience at Le Grand Hotel Cannes. We are delighted that you enjoyed your stay with us. We look forward to welcoming you soon when you come back to Cannes and wish you an excellent day. Yours sincerely, The Customer Relations team

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for money and great staff- 5 mins walk to old city and beach
Stayed 2 nights in Jun 2022
Response from grandhotelcannes on Jun 13, 2022
Dear Guest, Thank you for sharing your experience at the Grand Hotel Cannes. We are delighted that you enjoyed your stay with us. We look forward to welcoming you soon. Yours sincerely, The Customer Relations team

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking needs improvement
Parking is way too hard to find.
Stayed 1 night in Sep 2021
Response from The Guest relations team on Sep 27, 2021
Dear Guest, We would like to thank you for your review. We are sorry to read that it was hard for you to find our parking. We hope to have the pleasure to welcome you back again very soon. Best Regards,

2/10 Terrible

renato

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
At breakfast, they gave me pastries that were previously picked on by 5 pigeons. I asked for new ones as these pastries were o. Another table and the pigeons were eating them. The waiter picked them up from the floor and then , after acting like he was going to throw them out, he put them on my table. After I let the front desk know, they said sorry and that it. Unbelievable that a 5 star hotel would do that. I always stay at the Marinez except this time
Stayed 1 night in Sep 2021
Response from The Guest relations team on Sep 13, 2021
Dear Guest, We would like to thank you for the time taken to review your experience following to your recent stay. We are sorry to read that you did not have a good time during your breakfast. We are sorry for the very bad experience you had, the attitude that you are describing does not reflect our quality of service. It is our priority to make sure that every guest who stays at Le Grand Hotel have the best experience possible. We really hope you will give us another chance to gain your trust and the opportunity to welcome you again make your next stay amongst us a memorable one. Best Regards,

8/10 Good

Blair

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is in a great location. The staff were very friendly and helpful. The view from the room was amazing. The rooms are a bit dated but have a retro feel back to the jet set era. Great value for the price.
Stayed 3 nights in Aug 2021
Response from The Guest relations team on Aug 30, 2021
Dear Guest, First of all, we wish to thank you for having chosen Le Grand Hotel for your stay in Cannes. Thank you very much for taking the time to share your experience and for your compliment. For your information, we will start an important renovation of our rooms and suites from the 19th of September. We hope we will have the opportunity to welcome you back very soon for many more unforgettable stays to come. With warm regards from Cannes.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
The property needs some reconditioning. Except for the location, nothing is noticeable
Stayed 3 nights in Aug 2021
Response from The Guest relations team on Aug 23, 2021
Dear Guest, First of all, we wish to thank you for having chosen Le Grand Hotel for your stay in Cannes. Thank you very much for taking the time to share your experience. For your information, we will start an important renovation of our rooms and suites from the 19th of September. We hope we will have the opportunity to welcome you back very soon. With warm regards from Cannes.

6/10 Okay

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from The Guest relations team on Aug 12, 2021
Bonjour Monsieur, Au plaisir de vous accueillir très prochainement. Bien Cordialement L'équipe Relation Clients

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021
Response from L'équipe Relation Clients on Jul 13, 2021
Bonjour Madame, Monsieur, Nous sommes désolés de constater que votre séjour au Grand Hôtel n’ait pas répondu à vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau, et vous faire vivre une expérience à la hauteur de vos espérances. Bien Cordialement, L'équipe Relation Clients

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good balance work+holiday in the French Riviera
We had to spend a few days working and everything was perfect on that regard (good internet speed, good connectivity). Also, the rooms were larger than average for other hotels within the same range and that's and exactly what we were looking for :). Service was also nice and welcoming. The parking is paid per-night and it was an additional 25 EUR/night. I did not pay attention to this information beforehand.
Stayed 7 nights in Jun 2021
Response from The guest relations team on Jul 13, 2021
Good afternoon, First of all, we wish to thank you so much for having chosen Le Grand Hotel for your stay in Cannes. Thank you very much for taking the time to share your experience and for your compliment. We hope we will have the opportunity to welcome you back very soon for many more unforgettable stays to come. With warm regards from Cannes. The guest relations team

10/10 Excellent

Tali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and nice hotel! Love the location, room, garden!
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

6/10 Okay

Jarah

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Clive

Liked: Staff & service, property conditions & facilities
Great service at reception , a bit old style hotel , location excellent
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

POLAM

Stayed 1 night in Oct 2019

10/10 Excellent

Weera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Great position. It was like staying in a block of flats.Room very dated mould in the grout on the bathroom tiles. Very very disappointed by this hotel. Do not know how this Hotel has gained five stars.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beach restaurant being closed - notification only when arriving
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Hotel is very clean and in a prime location, during my stay the front beach area across the street was under construction.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was amazing. Room was very spacious. Such a great location.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room and staff. We really enjoyed our stay
Stayed 3 nights in Aug 2019