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Reviews of Hotel Santa Cristina

3 out of 5
Hotel Santa Cristina
Road N330a km. 669 to France, Canfranc, Huesca

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 139 reviews" "
Rating 8 - Good. 53 out of 139 reviews" "
Rating 6 - Okay. 11 out of 139 reviews" "
Rating 4 - Poor. 4 out of 139 reviews" "
Rating 2 - Terrible. 0 out of 139 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous stay, beautiful area. We enjoyed eating in the restaurant and using the Spa.
Stayed 2 nights in Aug 2023

10/10 Excellent

Natasja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stay for one night. Friendly people, a good diner!
Stayed 1 night in Aug 2023
Response from recepcion on Aug 10, 2023
Thank you for your stay with us, and for your comment.Regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the beaten track, just a bit
Nice hotel in 19th century building updated and comfortable. Outside of town.
Stayed 1 night in Mar 2023

8/10 Good

keith

Stayed 2 nights in May 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A happy stay wish it could have been longer.
A very pleasant quiet location. Lovely surroundings..The staff were very helpful.
Stayed 1 night in Oct 2021

6/10 Okay

David John

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Picturesque but tired hotel
The hotel looks fine from the photos but is a little tired. After a long drive, we booked in around 5pm but the restaurant did not open until 8.15pm.
Stayed 1 night in Sep 2021
Response from SANTA CRISTINA HOTEL & PETIT SPA on Sep 25, 2021
We are sorry that your stay not was so good like you want. The restaurant is open with timetable spanish, we're sorry.

6/10 Okay

Laurens

Liked: Cleanliness
Potential.
Slightly out of CanFranc so still need the car to get into the town (and Station area). Reception was very good and the rooms were fine, perhaps in need of a little refurbishment at some point in the not too distant future. Bar staff a little huffy when I asked to taste the wine when served from an aleady opened bottle. I imagine a question of investment but outside areas looked in need of attention. Not bad but perhaps neglected.
Stayed 1 night in Sep 2021

10/10 Excellent

Nigel, Derby

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property great friendly staff
Stayed 1 night in Sep 2021
Response from SANTA CRISTINA HOTEL & PETIT SPA on Sep 25, 2021
Thanks Nigel

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent sauna and friendly staff
Stayed 1 night in Sep 2020
Response from Hotel Santa Cristina & petit spa on Sep 25, 2020
Muchas gracias Adrián por haber elegido el hotel Santa Cristina para su estancia en Canfranc, así como por su valoración y comentarios. ¡Le esperamos pronto de nuevo!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Excellent breakfast.
Stayed 2 nights in Aug 2019
Response from Hotel Santa Cristina on Aug 16, 2019
Thanks a lot Melaine. We hope to see you again!!!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and accommodating staff. Overall great stay and would recommend.
Stayed 2 nights in Apr 2019
Response from Ricardo - Hotel manager on Apr 10, 2019
Thanks a lot.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value DBB. Comfy & good food & wine
So glad we found this gem - just over a mile north of the amazing Canfranc Station and almost at the Spanish/French border. English speaking reception and fair English speaking in bar/restaurant (not a problem as menu is translated - see photos). Brilliant food: menu del día each included in our ver reasonable rate in very comfortable surroundings. Tea & coffee in the room would have been a bonus first thing in the morning but that won’t stop us returning next time. Great breakfast buffet too. Drove north through the pass, very pretty and mostly downhill - a lovely alternative to the nearby Somport Tunnel. We will be back :-)
Stayed 1 night in Sep 2018
Response from Hotel manager on Sep 18, 2018
Thank you very much for your comments and rate. We look forward to your next visit soon!

8/10 Good

Jackie, Nashville

Liked: Staff & service
Disliked: Cleanliness
Ok
Great staff. Nice hotel. Food is served late. Overall nice stay.
Stayed 1 night in Aug 2018
Response from Hotel Manager on Aug 21, 2018
Thanks Jackie. We hope to see you again!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight rest-stop
Very pleasant and relaxing stay for one night on a road trip through France and Spain. Room was very comfortable and breakfast was comprehensive!
Stayed 1 night in Aug 2018
Response from Hotel manager on Aug 21, 2018
Thanks James. We hope to see you again!

4/10 Poor

Ste, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok if you are a dog lover.
When I booked this hotel I was not aware I was booking in to a kennels, at least 8 dogs were in the hotel some in reception area other in the lounge and bar , my wife had a bad reaction after using the lift when a large hairy dog had been in it, sneezing most of the night keeping us both awake was not a good way of preparing for a 600 mile drive next day. The sink area in the bathroom was covered with the contents of the previous occupants electric razor. Share breakfast room with a vast number of fly's. I fancied a game of pool while having a drink but alas table out of order.
Stayed 1 night in Aug 2018
Response from Ricardo on Aug 20, 2018
Dear Ste, We are sorry, as I mentioned before, that your stay was not as pleasant as we want. Pet policy is clear where you made the reservation. Best regards, Hotel manager

8/10 Good

Lorraine, Cheshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A functional hotel, not meant to be uxurious
This was just a stopover for us and sitting on the terrace with the mountains around us was lovely. Dinner was good in parts, mains served not warm enough but staff worked hard with a big party to contend with plus other diners. My main issue would be the fact that the bedroom walls are very thin so that you could hear the conversations of nearby guests. If it was not for that I would give this place a 10 - this is not luxury but it works really well.
Stayed 1 night in Jul 2018
Response from Hotel Manager on Jul 17, 2018
Thank you very much Lorraine to choose the Hotel Santa Cristina for your stop and that you have enjoyed with us. We hope to see you soon again!

10/10 Excellent

Simon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were lovely, and made sure we had a great stay. The views from the terrace are beautiful, and the hotel has so much character...its really cool. Last but not least, the food was absolutely delicious! Planning to go back soon...
Stayed 1 night in Jun 2018
Response from Ricardo on Jun 27, 2018
Dear Simon, Thank you very much to choose the hotel Santa Cristina for your stay at Canfranc and that your satisfaction has been so high. We are very happy and give strength to continue the daily effort towards our customers, the most important value. We look forward to see you on your next visit and continue to improve your experience with us. Best regards, Hotel manager

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for exploring Pyrenees
We stayed for 2 nights in June on our way from Rioja to Bordeaux. The hotel was quiet and convenient for our walk in Lescun and had an unexpected bonus of a Spa after a good days walking. Other hotel facilities were good and staff were friendly and efficient. Room was spacious and the bed was comfortable. Only minus was the selection of fresh fruit on the second morning.
Stayed 2 nights in Jun 2018
Response from Ricardo on Jun 19, 2018
Thank you very much Charles for your comments and assessment.

10/10 Excellent

Charlie, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel
Very nice staff Good breakfast Beautiful view from room
Stayed 2 nights in Jun 2018
Response from Ricardo on Jun 10, 2018
Thanks a lot Charlie. We hope to see you again with us.

4/10 Poor

Col y Mo, Liverpool

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Overpriced and Untidy
We booked for the Spa and Pool which was dirty and overcrowded 8€ each for an hour the water dencanter smelt awful and was not cold the pool was too cold and dirty and the steam room too hot Ashtrays on the terrace where full of water and decaying ciggarette stubs Also middle class kids running around the landings and strange noises throughout the night its setting is umdermined by the total lack of interest by probably managmemt!? Angel and girl on reception were helpfull Never again I feel Ive been robbed x
Stayed 1 night in Apr 2018
Response from Ricardo on Apr 11, 2018
Dear Customer, We are sorry that your stay at our hotel has not been like your expectations. The spa admits a maximum of 12 people because we know the space that is small, we're very sorry that the temperature was not to your liking. Both the subject, kids running and the ashtrays was something punctual of a lunch we had in the restaurant, we were very sorry for their discomfort. Yes, I am worry about our clients and the hotel and I hope to see you at another time and see what happened has been something unusual. Best regards, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reaching the sky
Very professional staff. Charming hotel full of details. Wonderful location
Stayed 2 nights in Jan 2018
Response from Hotel Manager on Feb 4, 2018
Thanks a lot about your comments and rate.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
The hotel was situated off the road in a valley. The dinner and breakfast at the hotel restaurant was very good. We would stay there again.
Stayed 1 night in Aug 2017
Dear Paul, Thanks a lot about your comments. We hope to see you again. Best regards, Hotel manager

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, inexpensive, uncrowded, excellent!
Huge room, two rooms with two bathrooms that cost less than $100 a night. Beautiful view of the mountains. Amazing hiking trails, nearby and easy ones in town. Easy to hike or drive to France, the tunnel that goes through the mountain is surprisingly free, which is unusual. There was a wedding going on the day we arrived and I was concerned that it might go all night, having had similar experiences at other hotels in Europe, but true to their word, it ended at 11:00 p.m. and everything was peaceful afterwards. I've traveled and hiked quite a bit in the alps during the summers and it's very crowded with vacationers. This area was pleasantly/surprisingly less crowded than I've been used to, which is quite a treat if you've ever been in the Dolomiti in August!
Stayed 2 nights in Jul 2017
Thank you very much for your comments and ratings. We look forward to your next visit.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stop over
A lovely mid range hotel in the mountains being an ideal overnight for a trip from Spain to St Malo via the Somport tunnel. Well worth the half board option even though breakfast was a little disappointing but not a major problem. I am sure we will visit again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views of the Pyrenees
Beautiful setting, helpful staff, good breakfast. Didn't use pool or spa facilities but the pool looked very small

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Matthew, Manchester

Liked: Cleanliness, room comfort
Overnight stopover in beautiful location
Picturesque stopover on way back to UK from Spain. Beautiful area. Great location for walking if we were staying any longer. Didn't use spa/dining facilities so can't comment but buffet breakfast (included in price) was wide ranging, plentiful and fresh.

10/10 Excellent

Ross, Zaragoza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
This is a very good hotel in a perfect location.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Arrived wet, hungry and weary and left well-fed, relaxed and rested. Good food, good company.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Canfranc station
A Relaxing break en-Route to Spain. Especially as it snowed overnight! Location and surrounding views worth the visit. hotel room good but bathrroom too cold to enjoy. The same for the small Spa centre which was 7€ per hr each. Pool too cold and jacuzzi just warm. Restaurant meals and staff were good. With the snowy scene it would have been perfect if the log fire was on in the lounge for after dinner coffee/drinks at night. All in all we would stay there again.

10/10 Excellent

Jordi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantàstico. Limpio y buena comida
Stayed 2 nights in Mar 2024

4/10 Poor

Ignacio

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Situación inmejorable Instalaciones : restaurante lo mejor … salones muy bien Personal : aceptable Nota un 6
Stayed 1 night in Feb 2024

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Béatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacaciones por Spas
Nuestra experiencia ha sido muy buena, el hotel, restaurante y servicio son estupendos, solo que el Spa no estaba tan limpio como se deseara, había algas en la piscina y el Yacusi tampoco era de lo mejor, sin embargo las saunas estaban bien.
Stayed 1 night in Aug 2023

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Da scoprire…. per una sosta anche prolungata! Scenario montuoso veramente bello …. mi piacerebbe d’inverno!
Stayed 1 night in Aug 2023

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une douceur à vivre
Excellent séjour avec un personnel aux petits soins
Stayed 3 nights in Aug 2023

10/10 Excellent

Miguel

Stayed 1 night in Aug 2023

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Chuse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Raul

Stayed 2 nights in Jun 2023

8/10 Good

Christian, Mont de marsan

Liked: Cleanliness, staff & service, property conditions & facilities
Très satisfait du court séjour, bien accueilli, repas du soir excellent, un petit bémol sur le lit en 90, et bon petit déjeuner avec un excellent accueil de la part de la jeune fille.
Stayed 1 night in Jun 2023

8/10 Good

Judith

Stayed 3 nights in Jun 2023

10/10 Excellent

josette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel à recommander
Plus qu'agréablement surpris par cet hôtel aux chambres très confortables et aux vastes espaces communs depuis les différents salons au restaurant et à la terrasse extérieure en pleine nature,tous décorés avec goût et harmonie et renseignant le voyageur sur l'histoire ,l'environnement et les activités. De plus,personnel à l'écoute,souriant et efficace et riches saveurs de la cuisine.
Stayed 1 night in Jun 2023

8/10 Good

sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from SANTA CRISTINA HOTEL & PETIT SPA on Sep 30, 2021
Thanks Jukka. We hope to see you again !!!

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from SANTA CRISTINA HOTEL & PETIT SPA on Sep 30, 2021
Thanks Michel. We hope to see you again !!!

10/10 Excellent

Stefan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from SANTA CRISTINA HOTEL & PETIT SPA on Sep 25, 2021
Gracias Stefan.