Title: Hotel Fazenda Pampas - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Fazenda Pampas Farm stay in Canela with free breakfast and a 24-hour front desk ![Reception](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/dc32fa2f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/c1b5ee2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/01204379.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/4279ee5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room (Campeiro)](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/78bee228.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Fazenda Pampas offers a tranquil escape with a garden retreat. Start your day with a breakfast buffet and stay connected with in-room WiFi. Unwind each afternoon at the manager's reception. 7.8 Good ## Popular amenities - Breakfast included - 24/7 front desk - Housekeeping - Free WiFi - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Room (Campeiro)](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/78bee228.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Campeiro) ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Hair dryer Cable channels Daily housekeeping Desk - 5 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Room (Pampeano)](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/f458aa2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Pampeano) 8.0 Very good 4 reviews ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Cable channels Daily housekeeping Desk - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Room (Gauderio)](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/97fcd561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Gauderio) ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Cable channels Daily housekeeping Desk - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCanela-Hotels-Hotel-Fazenda-Pampas.h30249458.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCanela-Hotels-Hotel-Fazenda-Pampas.h30249458.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.36153%2C-50.83841&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YkMW99p48_2JRFYi4QTWRr3HtSE=) Avenida Don Luiz Guanella, 1561, São José, Canela, 95680-000 #### What's nearby - Dreamland Wax Museum - 14 min walk - 1.2 km - Cathedral of Our Lady of Lourdes - 4 min drive - 3.4 km - Gramado Covered Street - 6 min drive - 4.9 km - Gramado Central Avenue - 6 min drive - 4.9 km - Mini Mundo - 7 min drive - 6.2 km #### Getting around - Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 105 min drive #### Restaurants - ‪Tri Hotel Canela - ‬4 min drive - ‪Kongo Pizzaria Temática - ‬14 min walk - ‪O Reino do Chocolate - ‬18 min walk - ‪Carne & Osso Steakhouse - ‬16 min walk - ‪Churrascaria das Tradições - ‬12 min walk ## About this property ### Hotel Fazenda Pampas Farm stay near Gramado Covered Street At Hotel Fazenda Pampas, you can look forward to a free breakfast buffet, a free daily manager's reception, and a garden. Stay connected with free in-room WiFi. Additional perks include: - Free self parking - Meeting rooms, luggage storage, and a 24-hour front desk - Smoke-free premises, a TV in the lobby, and tour/ticket assistance Room features All 62 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi. Extra conveniences in all rooms include: - Showers, free toiletries, and hair dryers - Flat-screen TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Reception](https://images.trvl-media.com/lodging/37000000/36140000/36132100/36132012/959684e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Serra Canela Canela - Parking included - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 177 reviews CA $69 CA $80 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=36132012&PinnedHotelID=36132012&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 10:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/4000000/3810000/3802100/3802077/f0522490.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Ville Canela Hotel Canela - Pool - Hot tub - Breakfast included - Kids pool 8.4 Very good 908 reviews CA $59 CA $64 total includes taxes & fees Nov 5 - 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Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 374 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=17453562&PinnedHotelID=17453562&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/110000000/109980000/109976800/109976760/5fbb05a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Canela Garden Canela Centro - Breakfast included - Pet-friendly - Free WiFi - Parking available 8.8 Excellent 23 reviews CA $59 CA $64 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=109976760&PinnedHotelID=109976760&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/7000000/6100000/6098500/6098451/d61076fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Life Hotel Infinity Carniel - Breakfast included - Parking included - Free WiFi - Air conditioning 8.4 Very good 448 reviews CA $49 CA $51 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=6098451&PinnedHotelID=6098451&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19700000/19697700/19697689/a1e4e247.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laghetto Vivace Canela Centro - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 799 reviews CA $95 CA $99 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=19697689&PinnedHotelID=19697689&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - Free daily manager's reception ### Things to do - TV in common areas ### Conveniences - 24-hour front desk - Luggage storage - Shared microwave ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - Picnic area ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Desk - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: noon ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash ### We should mention This property does not have elevators Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Hotel Fazenda Pampas Canela Fazenda Pampas Canela Fazenda Pampas Hotel Fazenda Pampas Canela Hotel Fazenda Pampas Agritourism property Hotel Fazenda Pampas Agritourism property Canela ## Frequently asked questions ### Is Hotel Fazenda Pampas pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Fazenda Pampas? > Self parking is free at this property. ### What time is check-in at Hotel Fazenda Pampas? > Check-in start time: 2 PM; Check-in end time: noon. After-hours check-in is not available. ### What time is check-out at Hotel Fazenda Pampas? > Check-out is at noon. ### Where is Hotel Fazenda Pampas located? > Situated in Canela, this farm stay is within a 5-minute walk of Canela Fashion Museum and Roda Canela. Steam World and Space Adventure Canela are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Fazenda Pampas Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.6 Location ### 8.2 Staff & service ### 7.6 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 115 8 - Good 99 6 - Okay 49 4 - Poor 35 2 - Terrible 18 ### 8/10 Good #### Verified traveller Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Boa, algum aspecto de abandonado, café razoável, limpeza razoável e as dependências do hotel são ótimas. Localização excelente. ![](https://a.travel-assets.com/ugc/hotel-reviews/5d57d369-d068-43fc-9dab-396449fe7a8d-1754252790900.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Aug 2025 ### 8/10 Good #### José Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa experiência! Cama confortável, quarto silencioso, chuveiro bom, local tranquilo, próximo dos principais pontos turísticos. ##### José Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Catiucia Jul 6, 2025 Disliked: Staff & service, property conditions & facilities #### Muito mal atendido. Já tinha ido outras x nesse hotel, e o atendimento era maravilhoso. Dessa x foi horrivel, ao chegar tinha um sr que mal olhou p nós, grosso, sem educação. Nao teve ninguem nos acompanhando ate o quarto. Pedi uma tele e ele foi ate nosso quarto e super grosso, quase colocou a port abaixo, dizendo q era p por o fone no gancho q tava ocupado, sendo que nem usei o telefone. Depois ele veio ate o quarto e o mesmo confirmou que estava estragado. Questionei sobre o ar condicionado, por nao estar funcionando e ele me disse q era só p o verão. Ai questionei ele onde estava escrito isso, e ele nem bila deu p o q falei. Muito mal atendido. Na saida sim tinha uma moça muito simpatica. Hotel esta se deteriorando, todo cheio de mofo. ##### Catiucia Stayed 1 night in Jul 2025 ### 6/10 Okay #### Pamela Jun 30, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Deixou a desejar Hotel muito antigo e com muitas manutenções a fazer. Nosso banheiro estava com muitos cabelos e não tinha lugar no Box pra colocar shampoo, colocamos no chão. Também não oferecia sabonetes. Nossa cama eram duas de solteiro que juntaram pra montar uma de casal porém os colchões tinham tamanhos diferentes que gerou um desconforto. Café da manhã bom! ##### Pamela Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Antonio Jun 28, 2025 Disliked: Property conditions & facilities, room comfort Imaginamos que seria incrível aquele hotel, mas a decepção foi de imediato. Quarto muito feio com porta e janelas com muitas brechas onde o vento frio entrava. Paredes com tintas tufadas. O café mais simples de Canela. Um vergonhoso apagão no estacionamento e em frente ao hotel. No geral precisa de reformas urgente. ##### Antonio Stayed 1 night in Jun 2025 ### 4/10 Poor #### Cristiano Jun 22, 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Ruim ![Hotel fazenda canela ](https://a.travel-assets.com/ugc/hotel-reviews/97a7defe-e6fc-4861-a5b5-9ceec1a30935-1750605412957.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b12cf863-0351-44ae-9dc0-19678c36e674-1750605466254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cristiano Stayed 2 nights in Jun 2025 ### 8/10 Good #### Fabio Jun 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O Wi-Fi estava muito ruim no 219 Café da manhã razoável ##### Fabio Stayed 1 night in Jun 2025 ### 6/10 Okay #### CHRISTIAN May 26, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Mudou muito Hotel, está com condições ruins, mofo, teia de aranha, pontos de umidade extrema.... café da manhã bem simples, e sem serviço de quarto. ##### CHRISTIAN Stayed 2 nights in May 2025 ### 4/10 Poor #### Leonardo May 25, 2025 Disliked: Property conditions & facilities, room comfort #### Uma pena, era um hotel com otimo custo beneficio Nao vejo problema em ser um hotel antigo, mas esta muito mal cuidado. No nosso banheiro tinha um vazamento no tenho do box que estava prestes a abrir o gesso. Gesso com aspecto de sujo por causa da humidade. Na entrada do edtacionamento tem um burraco que em algum momento vai quebrar algum carro. Pra completar, dentro do hotel estao tem pessoas vendendo propriedade, importunando varios clientes. ##### Leonardo Stayed 2 nights in May 2025 ### 8/10 Good #### Mario Jorge Cattoni May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom custo benefício! Recomendo! É quase um hotel temático, acredito que um bom custo benefício. Alguns detalhes de manutenção deixam um pouco a desejar, cabe da manhã básico e funcional. ##### Mario Jorge Cattoni Stayed 1 night in May 2025 ### 8/10 Good #### João Apr 11, 2025 Liked: Cleanliness, staff & service, room comfort Hotel precisa urgentemente de uma reforma. chega a dar medo os corredores, com o piso levantando. Entretanto, pelo valor pago, compensa pela localização. Hotel para dormir apenas (boa cama, banho razoável e café da manhã) ##### João Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Antonio Valdemar Apr 7, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### PREFIRO SILENCIAR Muito abaixo da expectativa ##### Antonio Valdemar Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller Apr 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Atendeu às expectativas Bom atendimento, funcionários simpáticos e prestativos. Quarto grande, limpo e arejado. Chuveiro quente porém pouca Água. Café da manhã bom, variedade de produtos. Lugar externo bonito pra caminhada, gramado bonito. Foi um final de semana muito agradável! ##### Verified traveller Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Silvio Apr 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### . Sou cliente frequente em Gramado e Canela. Primeira vez neste Hotel para conhecer, infelizmente foi uma experiência péssima. Nao recomendo este hotel no valor valor oferecido tem ótimas opcoes. ##### Silvio Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Letícia Mar 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Péssima experiência Estou extremamente chateada com minha estadia neste hotel. Foi um verdadeiro pesadelo do início ao fim. O chuveiro era horrível, o espelho estava todo estragado, e, para completar, à meia-noite, o ar-condicionado começou a fazer um barulho absurdo e a pingar sem parar, inclusive na cama. Solicitamos a troca de quarto às 00h30 e nos transferiram para um quarto onde o ar-condicionado simplesmente não funcionava. Ao reclamar novamente, nos deram outra opção, mas, para nossa surpresa, o quarto estava em condições ainda piores: uma banheira suja, com insetos dentro, e um vaso sanitário completamente danificado onde não se podia sentar. Isso é inaceitável! Paguei para ter uma estadia minimamente confortável e encontrei um verdadeiro descaso. Fiquei completamente decepcionada e espero que ninguém mais passe por essa situação. ##### Letícia Stayed 1 night in Mar 2025 ### 6/10 Okay #### Verified traveller Feb 2, 2025 Liked: Staff & service Disliked: Cleanliness, room comfort O hotel é bem localizado pelo fato de estar entre as os centros de Gramado e Canela. A parte externa é muito bonita. O quarto estava com cheiro forte naftalina e a água do chuveiro é pia do lavatório estava turva. ##### Verified traveller Stayed 1 night in Feb 2025 ### 4/10 Poor #### Jamile Jan 1, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort A recepcionista que fez o check in era extremamente mal humorada, irritada. Definitivamente não era pra a função. Ela parece não ter condições de lidar com o público. ##### Jamile Stayed 1 night in Dec 2024 ### 6/10 Okay #### ALESSANDRO Dec 30, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Não foi muito bom! Minha experiência neste hotel foi decepcionante. O prédio é antigo e a porta dos fundos permanecia aberta, o que comprometeu a segurança e me causou desconforto. O café da manhã foi bom, mas o quarto deixou a desejar: a TV só pegava Globo e Record, e o chuveiro a gás oscilava entre temperaturas extremas. Na chegada, em 23 de dezembro, a recepção estava cheia, e um senhor visivelmente estressado foi ríspido ao dizer que o check-in só poderia ser feito após as 14h. Eu só queria perguntar sobre deixar as malas, mas pela aspereza entendi que não seria possível. Não recebemos orientações sobre o funcionamento do hotel ou a localização do café da manhã. No check-in, outra funcionária apenas entregou um formulário e a chave do quarto 113, dizendo que era 'virando à direita no corredor'. Em contraste, no check-out, fomos atendidos por uma moça muito simpática, que nos desejou tudo de bom. Além disso, a manta da cama tinha queimados, provavelmente de cigarro, o que reforçou a sensação de descuido. Não me senti acolhido e não voltaria a me hospedar aqui. ##### ALESSANDRO Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Keli Dec 27, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Muito desagradável. A propriedade pelo custo que foi pago, não oferece nada que agrade. Vamos começar pela cortesia ou recomendação de lugares, não oferecem como nos outros, o ambiente não tem odor agradável, a limpeza deixa bastante a desejar, o ambiente dos quartos não é nada moderno ou sofisticado, televisão antiga, me deram 2 quartos diferentes e não funcionava em nenhum deles, Internet Wi-Fi ruim só pega quando quer, ou seja, não oferece nenhum conforto para o custo que pagamos pra se sentir bem dentro do hotel. Também percebi mais hóspedes insatisfeitos como eu. A única coisa agradável é a localização, de resto, não vale a estadia. ##### Keli Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Richard Dec 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Valeu a pena Tranquila ##### Richard Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Paulo Dec 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lugar para descansar Excelente impressão do hotel e sua estrutura. Embora só fiquei uma noite um hotel para apreciar o clima da serra e descansar no seu amplo espaço de área verde com lagos e bela paisagem. O mesmo localiza-se ao lado da Roda Canela. As acomodações são conforaveis e café da manhã saboroso. Atendimento ótimo. ##### Paulo Stayed 1 night in Nov 2024 ### 8/10 Good #### Breno Oct 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Café da manhã de baixa qualidade. Café da manhã de baixa qualidade. ##### Breno Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Maraisa Oct 2, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort Não gostamos do hotel. O quarto estava mofado e com pó, travesseiros velhos. O café da manhã não tinha muitas opções, demorava para fazer reposição do que terminava. ##### Maraisa Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Edileusa Aug 12, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decepcionada. Minha estadia nao foi agradável, tanto que cancelei o restante dos dias e troquei de hotel. Motivos: Hotel muito frio a calefacao é ligada somente a noite, banheiro mofado, mas a maior decepção foi o café da manhã. Poucas opções e as coisas pareciam velhas. Quem vem a Gramado sabe que é uma cidade acolhedora, com hotéis com excelentes cafés. Quando saí do hotel e falei sobre o café a recepcionista disse: "nao tem como agradar a todos" , logo vê que ela nao está preparada para tentar melhorar a situação, ela poderia ter perguntado: O que você acha que precisa melhorar? Ou falar que repassaria minha reclamação para alguém verificar, mas ela nao teve empatia. Talvez ja está acostumada com a situação e isso ficou corriqueiro para ela. É uma pena, porque a estrutura do hotel é grandiosa, falta uma limpeza melhor, colocar um tapete nos corredores, melhorar o sistema de aquecimento, treinar os funcionários e melhorar o café da manhã, colocar mais opção e melhorar a apresentação. Eu faço muita questao de um bom café da manhã, não posso indicar um hotel nesse nível. Tomara que melhorem. Fui tentar anexar as fotos aqui, mas não funcionou. ##### Edileusa Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Devanir Jun 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom demais Incrivel, gostamos demais. Foi uma noite só mas fica inesquecível. Voltaremos. ##### Devanir Stayed 1 night in Jun 2024 ## Expedia's Latest Trends ### Hotels > [The Pyramid Cancun By Oasis - All Inclusive](https://www.expedia.ca/Cancun-Hotels-The-Pyramid-At-Grand-Oasis-All-Inclusive.h10924097.Hotel-Information) > > [JW Marriott Orlando Grande Lakes](https://www.expedia.ca/Orlando-Hotels-JW-Marriott-Orlando-Grande-Lakes.h897538.Hotel-Information) > > [Angel Of The Winds Casino Resort](https://www.expedia.ca/Everett-Hotels-Angel-Of-The-Winds-Casino-Resort.h9689970.Hotel-Information) > > [Kamaole Beach Royale Unit 509](https://www.expedia.ca/Kihei-Hotels-Kamaole-Beach-Royale.h38396442.Hotel-Information) > > [Hotels in Bocagrande](https://www.expedia.ca/Bocagrande-Cartagena-Hotels.0-n6166827-0.Travel-Guide-Filter-Hotels) > > [Camp Netanya Resort & Spa](https://www.expedia.ca/Mabini-Hotels-Camp-Netanya-Resort-Spa.h15967910.Hotel-Information) > > [Japaratinga Lounge Resort](https://www.expedia.ca/Japaratinga-Hotels-Japaratinga-Lounge-Resort.h29967771.Hotel-Information) > > [Millennium Hilton New York One UN Plaza](https://www.expedia.ca/New-York-Hotels-Millennium-Hilton-New-York-One-UN-Plaza.h1639.Hotel-Information) > > [Hotels in Wailea](https://www.expedia.ca/Wailea-Kihei-Hotels.0-n7739-0.Travel-Guide-Filter-Hotels) > > [Hotel das Cataratas, A Belmond Hotel, Iguassu Falls](https://www.expedia.ca/Foz-Do-Iguacu-Hotels-Hotel-Das-Cataratas.h53288.Hotel-Information) > > [Fraser Residence Nankai Osaka](https://www.expedia.ca/Osaka-Hotels-Fraser-Residence-Nankai-Osaka.h3917922.Hotel-Information) > > [O2 Beach Club & Spa by Ocean Hotels - All Inclusive](https://www.expedia.ca/St-Lawrence-Gap-Hotels-O2-Beach-Club-Spa-All-Inclusive.h53894415.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Hotels in Virginia Beach](https://www.expedia.ca/Virginia-Beach-Hotels.d10271.Travel-Guide-Hotels) > > [Hotels in Columbus](https://www.expedia.ca/Columbus-Hotels.d178251.Travel-Guide-Hotels) ### Flights > [Flights from Minneapolis - St. Paul (MSP) to Delhi (DEL)](https://www.expedia.ca/lp/flights/msp/del/minneapolis-to-delhi) > > [Flights from Manila (MNL) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/mnl/yvr/manila-to-vancouver) > > [Flights from Rome (FCO) to Edinburgh (EDI)](https://www.expedia.ca/lp/flights/fco/edi/rome-to-edinburgh) > > [Flights from Toronto (YYZ) to Tashkent (TAS)](https://www.expedia.ca/lp/flights/yyz/tas/toronto-to-tashkent) > > [Flights from Toronto (YYZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyz/las/toronto-to-las-vegas) > > [WestJet Winnipeg (YWG) to Vancouver (YVR) flights](https://www.expedia.ca/lp/flight-routes/westjet-from-winnipeg-james-armstrong-richardson-intl-to-vancouver-intl/ws/ywg/yvr) > > [Flights from Edmonton (YEG) to Bangkok (BKK)](https://www.expedia.ca/lp/flights/yeg/bkk/edmonton-to-bangkok) > > [Flights from Kelowna (YLW) to Salt Lake City (SLC)](https://www.expedia.ca/lp/flights/ylw/slc/kelowna-to-salt-lake-city) > > [Flights from Chantilly (IAD) to Dubai (DXB)](https://www.expedia.ca/lp/flights/iad/dxb/washington-to-dubai) > > [Flights from Winnipeg (YWG) to Cross Lake (YCR)](https://www.expedia.ca/lp/flights/ywg/ycr/winnipeg-to-cross-lake) ### Cars > [NU Car Rentals Destinations In Canada](https://www.expedia.ca/NU-Car-Rentals-Destinations-In-Canada.d31-c71.Car-Rental-Destination-Suppliers) > > [Car rentals in Halifax](https://www.expedia.ca/Car-Rentals-In-Halifax.d602873.Car-Rental-Guide) ### Activities > [Things to do in Puerto Plata](https://www.expedia.ca/Things-To-Do-In-Puerto-Plata.d6048790.Travel-Guide-Activities) ### Packages > [Marine Atlantic Ferry Terminal](https://www.expedia.ca/Marine-Atlantic-Ferry-Terminal-North-Sydney.d553248621579051393.Vacation-Attraction) ### General > [Visit Oceanside](https://www.expedia.ca/Oceanside.dx9154)