Title: Grande Hotel Canela - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grande Hotel Canela Travelers unwind with spa treatments and indoor pool relaxation at this family-friendly retreat where gardens and playgrounds offer entertainment for all ages ## Photo gallery for Grande Hotel Canela ![Exterior detail - Grande Hotel Canela (Canela)](https://images.trvl-media.com/lodging/25000000/24040000/24038300/24038235/e40ebf77.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - Grande Hotel Canela (Canela)](https://images.trvl-media.com/lodging/25000000/24040000/24038300/24038235/0cd32306.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, sun loungers - Grande Hotel Canela (Canela)](https://images.trvl-media.com/lodging/25000000/24040000/24038300/24038235/0d60b5ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Game room - Grande Hotel Canela (Canela)](https://images.trvl-media.com/lodging/25000000/24040000/24038300/24038235/d8e71726.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Grande Hotel Canela (Canela)](https://images.trvl-media.com/lodging/25000000/24040000/24038300/24038235/bb92f2fe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grande Hotel Canela offers a peaceful getaway with a breakfast buffet and wellness options. Guests can relax by the indoor pool, enjoy the garden and playground. The hotel provides free WiFi, laundry facilities, and multilingual staff. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free WiFi - Restaurant VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=24038235&PinnedHotelID=24038235&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=24038235&PinnedHotelID=24038235&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=24038235&PinnedHotelID=24038235&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=24038235&PinnedHotelID=24038235&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=24038235&PinnedHotelID=24038235&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=24038235&PinnedHotelID=24038235&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=24038235&PinnedHotelID=24038235&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=24038235&PinnedHotelID=24038235&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Deluxe Chalet ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/25000000/24040000/24038300/24038235/ef990198.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Chalet 8.0 Very good 4 reviews ### Highlights Individually decorated Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Private bathroom Hair dryer Minibar - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double or Twin Room ![Standard Double or Twin Room](https://images.trvl-media.com/lodging/25000000/24040000/24038300/24038235/e8bea648.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room 8.4 Very good 10 reviews ### Highlights Individually decorated Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Private bathroom Hair dryer Minibar - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Luxury Double Room, 1 Bedroom ![Luxury Double Room, 1 Bedroom](https://images.trvl-media.com/lodging/25000000/24040000/24038300/24038235/16141d92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, 1 Bedroom 9.8 Exceptional 7 reviews ### Highlights Individually decorated Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Private bathroom Hair dryer Minibar - 247 sq ft - Partial lake view - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/25000000/24040000/24038300/24038235/ef990198.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor ### Highlights Individually decorated Air conditioning LED TV Blackout drapes/curtains 2 bedrooms Private bathroom Hair dryer Minibar - 322 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed ### View all photos for Premium Double or Twin Room ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/25000000/24040000/24038300/24038235/11b91319.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double or Twin Room 10.0 Exceptional 1 review ### Highlights Individually decorated Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Private bathroom Hair dryer Bathrobes - Sleeps 3 - 1 Queen Bed OR 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCanela-Hotels-Grande-Hotel-Canela.h24038235.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCanela-Hotels-Grande-Hotel-Canela.h24038235.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.36015%2C-50.81869&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x9-dFSTZiH55HuqfqTy47hLLZK0=) Rua Getúlio Vargas, 300, Canela, RS, 95680-000 #### What's nearby - Joao Correa Square \- 8 min walk \- 0.7 km - Stone House Theater \- 8 min walk \- 0.7 km - Canela Automobile Museum \- 9 min walk \- 0.8 km - Cathedral of Our Lady of Lourdes \- 14 min walk \- 1.2 km - Steam World \- 2 min drive \- 2.3 km #### Getting around - Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive #### Restaurants - ‪Pappardelle - ‬5 min walk - ‪Hotel Serra Nevada - ‬6 min walk - ‪Galangal Restaurante Asiático - ‬7 min walk - ‪The Petit - Pizza por Fatia 24h - ‬6 min walk - ‪Santo Bistrô e Café - ‬7 min walk ## About this property ### Grande Hotel Canela Hotel near Gramado Covered Street You can look forward to a free breakfast buffet, a terrace, and a garden at Grande Hotel Canela. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and laundry facilities. You'll also enjoy perks such as: - An indoor pool along with sun loungers - Free self parking - A billiards/pool table, a front-desk safe, and luggage storage - Concierge services, multilingual staff, and a banquet hall Room features All 94 individually decorated rooms have perks such as air conditioning, in addition to amenities like free WiFi and safes. Extra amenities include: - Bathrooms with showers and free toiletries - 32-inch LED TVs with cable channels - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![2 indoor pools, open 9:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/34000000/33310000/33302800/33302796/6407c437.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tri Hotel Canela Vila Suzana - Pool - Breakfast included - Pet friendly - Kids pool 9.2 Wonderful 1,005 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=33302796&PinnedHotelID=33302796&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/77000000/76880000/76877500/76877403/37894fc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laghetto Canela Canela Centro - Pool - Breakfast included - Pet friendly - Free WiFi 9.4 Exceptional 730 reviews CA $105 CA $109 total includes taxes & fees Jan 24 - Jan 25, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=76877403&PinnedHotelID=76877403&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 10:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/4000000/3810000/3802100/3802077/f0522490.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Ville Canela Hotel Canela - Pool - Hot tub - Breakfast included - Kids pool 8.4 Very good 929 reviews CA $53 CA $63 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=3802077&PinnedHotelID=3802077&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/18000000/17460000/17453600/17453562/dbcb8565.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tissiani Canela Canela Centro - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 386 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=17453562&PinnedHotelID=17453562&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19700000/19697700/19697689/a1e4e247.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laghetto Vivace Canela Centro - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 810 reviews CA $90 CA $94 total includes taxes & fees Jan 19 - Jan 20, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=19697689&PinnedHotelID=19697689&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/7000000/6160000/6150900/6150860/a1b98646.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blumen Hotel Boutique Canela Centro - Breakfast included - Spa - Free WiFi - Air conditioning 9.6 Exceptional 81 reviews CA $103 CA $106 total includes taxes & fees Jan 20 - Jan 21, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=6150860&PinnedHotelID=6150860&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/32000000/31700000/31693000/31692905/146ede41.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flame Boutique Hotel by Unna Canela Centro - Free WiFi - Air conditioning - Gym - Game room 9.4 Exceptional 262 reviews CA $47 CA $49 total includes taxes & fees Jan 20 - Jan 21, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=31692905&PinnedHotelID=31692905&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/77000000/76530000/76524700/76524652/e6879810.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jangal das Araucárias Swan Design Hotel Canela Canela Centro - Pool - Breakfast included - Spa - Kids pool 9.6 Exceptional 283 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=76524652&PinnedHotelID=76524652&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/31000000/30250000/30249500/30249458/dc32fa2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fazenda Pampas Canela - Breakfast included - Parking included - Free WiFi - Air conditioning 7.8 Good 330 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=30249458&PinnedHotelID=30249458&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/37000000/36140000/36132100/36132012/959684e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Serra Canela Canela - Parking included - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 191 reviews CA $56 CA $65 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=36132012&PinnedHotelID=36132012&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A restaurant ### Things to do - Billiards/pool table - Gym - Indoor pool - Playground - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center ### Outdoors - Garden - Picnic area - Pool loungers - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - 3 buildings - 3 floors - Banquet hall - Built in 1975 - Fireplace in lobby - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Individual decor - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: 10 percent We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention This property does not have elevators Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Grande Canela Grande Hotel Canela Hotel Grande Hotel Canela Canela Grande Hotel Canela Hotel Canela ## Frequently asked questions ### Does Grande Hotel Canela have a pool? ### How much does it cost to stay at Grande Hotel Canela? ### Is Grande Hotel Canela pet-friendly? ### How much is parking? ### What time is check-in at Grande Hotel Canela? ### What time is check-out at Grande Hotel Canela? ### Where is Grande Hotel Canela located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grande Hotel Canela Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 173 8 - Good 79 6 - Okay 15 4 - Poor 4 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Mirvania Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lugar ímpar, com natureza, história, conforto e bom atendimento. ##### Mirvania Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Thais Aparecida S Sep 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Localização excelente, café da manhã delicioso, hotel enorme com vários ambientes! ##### Thais Aparecida S Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Klaus Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimo custo benefício. Muito bonito, confortável, silencioso e espaçoso. Só não dei 5 estrelas em tudo porque o exaustor do banheiro estava fazendo barulho e o sistema de aquecimento de água ainda é a lenha. ![](https://a.travel-assets.com/ugc/hotel-reviews/492945ef-20ab-46f8-a50a-7a0d608b0de0-1757103051478.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7ce0fedf-0c8d-431a-adc7-c40974c52561-1757103054544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Klaus Stayed 1 night in Sep 2025 ### 6/10 Okay #### Verified traveller Aug 18, 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Os chalés estão em uma condição muito ruim de conservação. A calefação não funcionou da forma que deveria. ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Cristiane Beatriz Aug 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Adorei Adorei o hotel. Tem trilha, lago com gansos, cadeiras no jardim com fogo de chão. Café da manhã delicioso. ![](https://a.travel-assets.com/ugc/hotel-reviews/75a109d3-2c79-4d80-8953-8d5bc2081600-1754272139424.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0262a7a4-7976-4d88-ae5a-ae4da3b0f1fa-1754272140101.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cristiane Beatriz Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Edson Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Um lugar maravilhoso que não dá vontade de voltar pra casa, encantador limpeza top atendimento top tudo lindo!!! ##### Edson Stayed 7 nights in Jun 2025 ### 4/10 Poor #### Tarcisio Jun 14, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Atendimento excelente, mas a estrutura física precária, colchão péssimo, chuveiro com água morna, aquecedores não funcionam, tentaram por 2 vezes arrumar mas não conseguiram, a equipe fez o possível. Ao meu ver o que falta é uma avaliação criteriosa de cada quarto e consertar o que for necessário de forma preventiva e não emergencial quando o cliente reclama ou solicita. Localização excelente e linda, merece cuidados e atenção. ##### Tarcisio Stayed 3 nights in Jun 2025 ### 8/10 Good #### Altemar May 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Um oásis. Um hotel muito confortável com uma área verde muito especial. ##### Altemar Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### cintya Apr 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente. Ótima infra. ##### cintya Stayed 1 night in Apr 2025 ### 8/10 Good #### Janine Mar 31, 2025 Liked: Staff & service, property conditions & facilities Disliked: Room comfort #### Bom, mas precisa de uma atenção com a limpeza O hotel é tradicional de Canela e a estrutura é ótima. A cama que deixa a desejar, pois há um "buraco" no meio (duas camas de solteiro unidas). O café da manhã é razoável. A piscina estava muito suja e o chão do quarto empoeirado demais. Ainda assim a estrutura é bacana, pois cedem bicicletas para passeio na cidade, há uma trilha dentro da propriedade e o atendimento é muito cordial ##### Janine Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Aristides Mar 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Incrível a propriedade do hotel, está colocado num mega terreno no centro de Canela, as instalações de todo o hotel são perfeitas. ##### Aristides Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Fabiana Jan 2, 2025 Liked: Staff & service Disliked: Cleanliness Limpeza ficou muito a desejar em todos os dias. Localização excelente. Tomadas no quarto não são atuais 3 pinos, Tv pequena. ##### Fabiana Stayed 4 nights in Dec 2024 ### 8/10 Good #### Carla Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muito bom ,mas poderia ser melhor cuidado. ##### Carla Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### veridiano Dec 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente custo beneficio, a localização é muito boa ##### veridiano Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Valério Benjamim de Olive Dec 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Café muito fraco para o nível do hotel,fora isso tudo ótimo. ##### Valério Benjamim de Olive Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Edson Nov 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Àrea externa show !! Espaço interno , quarto, banheiro e uma ante sala , muito bom!! Unica coisa indesejável, e que não se tinha autonomia, era o funcionamento direto , noite e dia, da calefação, e com temperatura na cidade, de mais de 30 graus e a noite não mais que 17 graus . Foi feito pedido a recepção p/desligar mas sem sucesso!! Acho que deveriam dar mais atenção na manutenção externa dos chalés, limpeza e pintura . Area externa bem sujas . Colchão da cama de casal longe de ser box king, super mole,, resultou numa baita dor nas costas por 2 dias de hospedagem! Atenção, não condiz com.o preço pago !! ##### Edson Stayed 2 nights in Nov 2024 ### 8/10 Good #### Marcos Nov 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Experiência Hospedar-se no ícone Grande Hotel Hanela é uma viagem na história, local com alma. Propriedade linda, ampla, com museu e Athos Bulcão. Um local que merece mais zelo. ##### Marcos Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Yasmim Oct 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel incrível, ambiente agradável e paisagens de tirar o fôlego! Quarto amplo e com uma sacada linda, atendimento nota 10\. Serviço de quarto rápido e comida maravilhosa. ##### Yasmim Stayed 1 night in Oct 2024 ### 10/10 Excellent #### ANA MARIA Sep 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar lindo, cama confortável, café da manhã maravilhoso...tudo perfeito! ##### ANA MARIA Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Camila Sep 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lugar excelente! Eu e meu esposo adoramos a estadia. Lugar tranquilo para descanso. Atendimento ótimo, o pessoal foi muito educado, solicito. Foram ótimos os nossos dias! ![](https://a.travel-assets.com/ugc/hotel-reviews/32C57012C4B849868BF4B8239C68C1B965CFC2681726157625788.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E0722D8644215C3128602407B3595A2FF35FA1831726157632323.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A8F95ED73020D88911368DE8E326F55CE89F85001726157631248.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0F831D70D669198A44A59670B70C3AF67FCFD4F51726157633861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Camila Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Vanderlei Sep 12, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Hotel diferenciado por estar inserido em local fantástico em meio a natureza da grande propriedade. Café da manhã razoável. Hotel necessidade de manutenção e revitalização. ##### Vanderlei Stayed 1 night in Sep 2024 ### 8/10 Good #### Lucas Sep 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom mas precisa de atenção em alguns pontos De modo geral, a experiência foi positiva. O hotel é muito bonito, com jardins e áreas bem cuidadas. No entanto, alguns aspectos do quarto não corresponderam às nossas expectativas, especialmente considerando que escolhemos um quarto de valor agregado: TV: A imagem era de baixa qualidade e havia poucos canais disponíveis. Ar-condicionado: O aparelho era antigo e fazia bastante barulho. Além disso, o box do banheiro apresentava pontos de sujeira e mofo, especialmente nos rejuntes e cantos. Uma limpeza mais profunda poderia resolver esse problema. O hotel também conta com um restaurante, mas as opções de refeição são limitadas e os preços são elevados, o que desestimulou o consumo no local. O box do banheiro havia alguns pontos de sujeira mais grossa e mofo, pelos rejuntes e cantos. Uma limpeza mais pesada já poderia resolver. Também o hotel possui um restaurante, porém com poucas opções de refeição e valores bem altos, não viabilizando o consumo. ##### Lucas Stayed 2 nights in Aug 2024 ### 8/10 Good #### Fabio Jul 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Um bom hotel O hotel é antigo, mas bem conservado. Café da manhã simples, mas bom, produtos frescos. Funcionários gentis. Quarto confortável. Único problema que eu sugiro que seja resolvido é o ar condicionado que estava em curto, com uma luz forte piscando de forma intermitente atrapalhando o sono. Tive que cobrir o aparelho para poder dormir. No mais tudo tranquilo. Recomendo o hotel. ##### Fabio Stayed 1 night in Jul 2024 ### 8/10 Good #### antonio de padua Apr 15, 2024 Liked: Cleanliness, staff & service Disliked: Room comfort Hotel muito bem localizado , ao lado do centro de canela , lugar agradável e arborizado. O quarto deixou a desejar , armário mofado e colchão velho e mofado , tá na hora de uma boa reforma. Hotel de fácil acesso e bom estacionamento para carros , equipe educada e cordial. ##### antonio de padua Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Alejandra Apr 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso hotel. Muy linda ambientacion. Antiguo. 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