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Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive

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On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive

VIP Access

Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Cancun - Chetumal Hwy KM 328, Km 328 Bahia Petempich, Puerto Morelos, QROO, 77580

Explore the area

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive
  • Popular LocationDelfines Beach32 min drive
  • Popular LocationMaya Cancun Museum34 min drive
  • Popular LocationEl Rey Ruins34 min drive

Choose dates to view prices

About this area

Puerto Morelos

Located in Puerto Morelos, Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive is near the airport and on the beach. Puerto Morelos Reef and El Rey Polo Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Crococun Zoo and Costa Occidental de Isla Mujeres National Park. Xoximilco and Ventura Park Cancun are also worth visiting. Take an opportunity to explore the area for water adventures such as surfing/boogie boarding and other activities like golfing.

What's nearby

  • Puerto Morelos Beach - 8 min walk
  • Crococun Zoo - 8 min drive
  • Delfines Beach - 32 min drive
  • Maya Cancun Museum - 34 min drive
  • El Rey Ruins - 34 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • La Canoa — 1 min walk
  • Chiringuito — 1 min walk
  • John Gray's Kitchen — 12 min drive
  • Sabor de Mexico — 12 min drive
  • Cantina Habanero — 13 min drive

About this property

Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive

Upscale resort on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 90 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive offers 90 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Puerto Morelos resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in November 2017.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thalassotherapy Center has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Access to golf course
Golf green fees

Lessons/classes/games

Yoga

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 6 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Billiards/pool table
  • Fishing
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Marina onsite
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Beach towels
  • Renovated guestrooms - November 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Free international calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1650 per pet, per night
Dogs welcome
1 per room (up to 22 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: MXN 1650 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya All Inclusive
Zoetry Paraiso Bonita Riviera Maya Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya
Zoetry Paraiso Bonita Riviera
Zoetry Paraiso de la Bonita Riviera Maya
Zoetry Paraiso de la Bonita Riviera Maya All Inclusive
Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive Resort
Zoetry Paraiso de la Bonita Riviera Maya Optional All Inclusive

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 228 out of 344 reviews
5 - Excellent 66%
Rating 4 - Good. 68 out of 344 reviews
4 - Good 20%
Rating 3 - Okay. 26 out of 344 reviews
3 - Okay 8%
Rating 2 - Poor. 13 out of 344 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 344 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
There was nothing unique about the property. The rooms were very dated, only 3 restaurants open, one bar and only 1 pool. Advertising itself as a "wellness" spa hotel, it allows children and does not require swimsuits for the children. Therefore, when the babies poop in their diaper, it goes into the pool. Then the pool has to be shut down while it is cleaned. Also the rooms need to be spayed more often for bugs.
Stayed 7 nights in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very good service at the restaurants, good quality food. Salt water swimining pool is amazing. Definitely need to repair the missing piece in the regular pool.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent staff. It was a wonderful vacation.
Stayed 7 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, lush property. Intimate feel. Staff incredibly friendly, polite and attentive. Took two off-property excursions booked by the concierge which went smoothly. Enjoyed a couples massage at the spa which is world class. Lastly terrific food at all meals. Only things to be aware of are the major traffic delays to/from Tulum area if you venture out and impact of red tide on the beach. Would definitely return and recommend this property to anyone else.
Stayed 4 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here - really needed a chance to unwind and this place did that and then some. Not for those who want activities, swim up bars and big breakfast buffets, but if a serene setting with great food and wonderful rooms is your thing, I can't recommend it enough.
Stayed 4 nights in Jul 2021