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Wyndham Garden Cancun Downtown

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Front of property
Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Wyndham Garden Cancun Downtown

VIP Access

Wyndham Garden Cancun Downtown

4.0 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Gym
AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500

Guests rated this location 8.1/10 - Very good

Explore the area

  • Popular LocationRoyal Yak Casino and Sports Book10 min walk
  • Popular LocationDubai Palace Casino14 min walk
  • Popular LocationBenito Juarez Municipal Building15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)33 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area


Located near the boardwalk, Wyndham Garden Cancun Downtown is in Downtown Cancun, a neighborhood in Cancun with great shopping. La Isla Shopping Mall and Mercado Ki Huic are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Delfines Beach. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Discover the area's water adventures with snorkeling and water skiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.

What's nearby

  • Plaza Las Americas - 7 min walk
  • Royal Yak Casino and Sports Book - 10 min walk
  • Dubai Palace Casino - 14 min walk
  • Las Palapas Park - 14 min walk
  • Benito Juarez Municipal Building - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive


  • La Casa de los Abuelos - 8 min walk
  • Los Tarascos - 1 min walk
  • Mr. Pampas Cancún - 8 min walk
  • La Playita Seafood & Mojitos Bar - 6 min walk
  • Vips - 6 min walk

About this property

Wyndham Garden Cancun Downtown

4-star Cancun aparthotel in Downtown Cancun, near Puerto Cancun Marina Town Center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Each apartment offers free WiFi and free wired Internet, a flat-screen TV with cable channels, plus a microwave and an electric kettle. Comforts include a pillowtop bed and premium bedding, and also available are a minibar and room service.
Wyndham Garden Cancun Downtown offers 136 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Property is kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Beach towels


  • Outdoor pool
  • Pool umbrellas


  • Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free
  • Free crib

Restaurants on site

  • Restaurant and Lounge Bar

Food and drink

  • Electric kettle
  • Microwave


  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: MXN 220 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Room service
  • Snack bar/deli


  • Pillowtop mattress
  • Premium bedding


  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower only
  • Towels provided


  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace


  • Dry cleaning/laundry service

Work spaces

  • 24-hour business center
  • Conference center (1,615 square feet of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning


  • No pets or service animals


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a business district
  • In a historical district
  • In a shopping district
  • In the city center
  • Near the airport
  • Near the boardwalk

Things to do

  • Gym on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector


  • 1 building
  • 136 rooms
  • 6 floors
  • Access via exterior corridors
  • Ballroom
  • Built in 2011
  • Individual furnishings
  • LED light bulbs
  • Recycling

Similar properties



Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in available


Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 220 for adults and MXN 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Property is also known as

Wyndham Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Aparthotel
Wyndham Garden Cancun Downtown Aparthotel Cancun

Frequently asked questions

Does Wyndham Garden Cancun Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:30 PM.

How much does it cost to stay at Wyndham Garden Cancun Downtown?

As of Apr 1, 2023, prices found for a 1-night stay for 2 adults at Wyndham Garden Cancun Downtown on Apr 22, 2023 start from CA $150.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Garden Cancun Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Garden Cancun Downtown?

Self parking is free at this property.

What time is check-in at Wyndham Garden Cancun Downtown?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Garden Cancun Downtown?

Check-out is at noon.

Where is Wyndham Garden Cancun Downtown located?

Located in Downtown Cancun, this aparthotel is 0.4 mi (0.6 km) from Plaza Las Americas and 1.8 mi (2.9 km) from Puerto Cancun Marina Town Center. Ceviche Square and Royal Yak Casino and Sports Book are also within 10 minutes.

Can I cancel my reservation for free at Wyndham Garden Cancun Downtown and receive a full refund?

Yes, Wyndham Garden Cancun Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Wyndham Garden Cancun Downtown cancellation policy on our site for more details about any exclusions or requirements.



Very good

Rating 10 - Excellent. 459 out of 1131 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 412 out of 1131 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 156 out of 1131 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 55 out of 1131 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 49 out of 1131 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




6/10 Okay

Lisa, London

Liked: Cleanliness, property conditions & facilities
I arrived with my extended family and friends, including children to check in around 10pm, it was about an hr before we got our room…the hotel was not checking in any one and we just stood in line with no communication as to what or why no one was being checked in. Eventually another group’s tour guide advised us there was a leak and problems with the air conditioning so the hotel was not going to check us in, potentially we might be moved to another hotel, but again no communication from the hotel. Honestly I found it a frightful experience as our cab had long gone and I didn’t know if I needed to find another hotel and scared to travel with children so late in downtown Cancun. Really just a simple explanation from the hotel, to assure us that we will be looked after would have been sufficient. It seems just randomly we were checked in to our booked room, but no air conditioning, but that didn’t bother me, just wanted to be in a room safe and sound with my family. Although the rooms were nice and breakfast was good, the overall stressful experience from the checking left a mark.
Stayed 1 night in Mar 2023

2/10 Terrible


Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I am appalled with the check-in service tonight. It took us an hour to check in and there was no announcement as to why. Finally received our key went up to the room only to find the room 28° and air conditioning non-functioning. I called the front desk and they told me to hold on and hung up. We cannot stay here with this temperature. This was a terrible start to a vacation we hoped to very much enjoy. There is no way I can recommend this hotel to anybody. I will be demanding for a full refund immediately.
Stayed 1 night in Mar 2023

8/10 Good


Stayed 2 nights in Feb 2023

4/10 Poor

Gelareh, St Kilda

Disliked: Cleanliness, amenities
Stayed 3 nights in Feb 2023

6/10 Okay


Business traveller
Liked: Cleanliness
The food wasn’t good and the hotel is too simple
Stayed 1 night in Feb 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay close to downtown walking distance, public transportation outside a hotel ADO BUS Station to airport 20 minutes walk or less
Stayed 4 nights in Feb 2023

8/10 Good

liming, state college

Stayed 3 nights in Jan 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and beds were comfortable. Check in was easy and fast.. breakfast was nice with different varieties.. we paid little extra for breakfast but was worth it. Water temperature was warm only on first day, but maintenance was able to raise temperature. Overall very nice stay!!

10/10 Excellent


Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
You can’t beat the location, it’s not in the “zona hotelera”, however it’s centrally located for local business, banking, shopping and visiting all that Cancun & Riviera Maya has to offer. Very good food and service.

8/10 Good


Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything perfect but the restaurant