Title: Wyndham Garden Cancun Downtown - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wyndham Garden Cancun Downtown Hotel with free parking, 7-minute walk to Plaza Las Americas ![Exterior](https://images.trvl-media.com/lodging/5000000/4420000/4411900/4411896/43739a20.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4420000/4411900/4411896/e012b65b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4420000/4411900/4411896/22e54ee1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/5000000/4420000/4411900/4411896/7ade055d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/5000000/4420000/4411900/4411896/59c7dffd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Wyndham Garden Cancun Downtown offers a welcome escape in the city center. Guests enjoy the garden setting, dry cleaning services, and a restaurant and lounge bar with local cuisine. The outdoor pool and gym are perfect spots to recharge after exploring. VIP Access 8.0 Very good ## Popular amenities - - Bar - Room service - Gym - Housekeeping - Pool VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4411896&PinnedHotelID=4411896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4411896&PinnedHotelID=4411896&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4411896&PinnedHotelID=4411896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4411896&PinnedHotelID=4411896&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4411896&PinnedHotelID=4411896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4411896&PinnedHotelID=4411896&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4411896&PinnedHotelID=4411896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4411896&PinnedHotelID=4411896&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/5000000/4420000/4411900/4411896/9e57bf63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking 8.4 Very good 24 reviews ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Blackout drapes/curtains Pillowtop bed Premium bedding Private bathroom - 431 sq ft - City view - Sleeps 2 - 1 King Bed ![Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/5000000/4420000/4411900/4411896/a6cf2f13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking 8.4 Very good 7 reviews ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Blackout drapes/curtains Pillowtop bed Premium bedding Private bathroom - 431 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Junior Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/5000000/4420000/4411900/4411896/14f95351.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking 8.4 Very good 5 reviews ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Blackout drapes/curtains Pillowtop bed Premium bedding Private bathroom - 323 sq ft - City view - Sleeps 4 - 1 King Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4420000/4411900/4411896/e2d3f507.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room) 8.0 Very good 1 review ### Highlights Balcony Individually furnished Air conditioning Free cribs/infant beds HDTV Blackout drapes/curtains Pillowtop bed Premium bedding - 323 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)](https://images.trvl-media.com/lodging/5000000/4420000/4411900/4411896/61bbb908.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible) 8.0 Very good 1 review ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Blackout drapes/curtains Pillowtop bed Premium bedding Private bathroom - City view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,296 reviews CA $596 CA $596 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=64abd7a6-3e36-477a-bbda-30e6fef5864a&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13000/12937/36d98b9b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Cancun Resort by IHG Zona Hotelera - 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Adults Only - All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 1,002 reviews CA $1,130 CA $1,373 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=64abd7a6-3e36-477a-bbda-30e6fef5864a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.15194%2C-86.82464&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AH-Tb_tDk12_kc30ga1qwhlHhkA=) AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500 #### What's nearby - Plaza Las Americas - 6 min walk - 0.6 km - Las Palapas Park - 14 min walk - 1.2 km - Plaza 28 - 16 min walk - 1.4 km - Puerto Cancun Marina Town Center - 4 min drive - 2.8 km - Playa Tortugas - 9 min drive - 6.7 km #### Getting around - Cancun Intl. Airport (CUN) - 17 min drive #### Restaurants - ‪Vips - ‬6 min walk - ‪Café Por Favor - ‬6 min walk - ‪Los Tarascos - ‬1 min walk - ‪La Parroquia de Veracruz - ‬1 min walk - ‪Chila & Quil - ‬8 min walk ## About this property ### Wyndham Garden Cancun Downtown Upscale hotel near Plaza Las Americas You can look forward to a terrace, a garden, and dry cleaning/laundry services at Wyndham Garden Cancun Downtown. The on-site local and international cuisine restaurant, Restaurant and Lounge Bar, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. You'll also find perks like: - An outdoor pool and a children's pool, along with pool umbrellas - Free self parking - Buffet breakfast (surcharge), express check-out, and express check-in - Beach towels, a porter/bellhop, and meeting rooms - Guest reviews speak highly of the helpful staff Room features All 136 individually furnished rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property. Other conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and free toiletries - 32-inch HDTVs with cable channels - Microwaves, free infant beds, and electric kettles ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/21000000/20170000/20167300/20167293/e7e3c5f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Urban Cancun & Beach Club Downtown Cancun - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,298 reviews CA $109 CA $137 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=20167293&PinnedHotelID=20167293&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/69000000/68690000/68684400/68684303/7e9892e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites by Marriott Cancun Downtown Downtown Cancun - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 303 reviews CA $122 CA $153 total includes taxes & fees Nov 30 - 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Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MXN 266 for adults and MXN 206 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Restaurant and Lounge Bar ### Things to do - Children's pool - Gym - Outdoor pool - TV in common areas ### Family friendly - Children's pool - In-room crib - In-room microwave - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - Conference center (1,615 square feet of space) - Meeting rooms ### Outdoors - Beach towels - Garden - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Braille/raised signage - Elevator (43 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - 1 building - 6 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Built in 2011 - Local culture and ecosystem education - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Electric kettle - Microwave - Minibar - Room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Free local calls - Individual furnishings - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 266 for adults and MXN 206 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) ### We should mention Pool access available from 8:00 AM to 10:30 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision ### Property is also known as La Quinta by Wyndham Cancun Wyndham Cancun Downtown Cancun Wyndham Garden Cancun Downtown Hotel Wyndham Garden Cancun Downtown Cancun Wyndham Garden Cancun Downtown Hotel Cancun ## Frequently asked questions ### Does Wyndham Garden Cancun Downtown have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:30 PM. ### How much does it cost to stay at Wyndham Garden Cancun Downtown? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Wyndham Garden Cancun Downtown on Nov 1, 2025 start from CA $89.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Wyndham Garden Cancun Downtown pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Wyndham Garden Cancun Downtown? > Self parking is free at this property. ### What time is check-in at Wyndham Garden Cancun Downtown? > Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Wyndham Garden Cancun Downtown? > Check-out is at noon. ### Where is Wyndham Garden Cancun Downtown located? > Located in Downtown Cancun, this hotel is within a 10-minute walk of Chopo Medical Laboratory and Plaza Las Americas. Ceviche Square and Royal Yak Casino and Sports Book are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Wyndham Garden Cancun Downtown Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 430 8 - Good 286 6 - Okay 159 4 - Poor 68 2 - Terrible 58 ### 8/10 Good #### Richard Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Yeah I really enjoyed my stay & would recommend to others. ![](https://a.travel-assets.com/ugc/hotel-reviews/e3d527ac-7629-402b-b1a0-89b09b27d435-1757558087684.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cf80e194-e974-4954-90bb-d644c4c0fe56-1757558088169.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Richard Stayed 4 nights in Sep 2025 ### 8/10 Good #### Andrea Jul 17, 2025 Liked: Cleanliness Good place for a few days, bed was soft and pillows too. ##### Andrea Stayed 2 nights in Jul 2025 ### 8/10 Good #### Michael Urban Jun 25, 2025 Liked: Cleanliness, staff & service, room comfort #### A good place to stay A good place to stay with a nice balance between price and quality Breakfast was OK but not in any way lavish Location was good not too far from the beach and the airport ##### Michael Urban Stayed 2 nights in Jun 2025 ### 8/10 Good #### Damian Jul 20, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Sebastian at front desk was Excellent. Great customer services. ##### Damian Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Ximena Sep 29, 2025 Liked: Amenities Disliked: Staff & service Got reservation with Expedia. Waited an hour then came to the hotel , front desk says she doesn’t have my name on the system and had to wait 30 mins for my room ##### Ximena Stayed 1 night in Sep 2025 ### 6/10 Okay #### Miguel Dec 20, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The hotel needs a lot of renovations. The breakfast was very basic. We stay here as it was close to both the airport and the bus terminal ##### Miguel Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Peter John Feb 1, 2025 Liked: Cleanliness, staff & service, room comfort #### Do fsr do good Stay was good, only first couple of days on this reservation. 21 days to go on resi 2 ##### Peter John Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Patricia Jul 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The room was clean and in good condition. The breakfast is good. The staff was attentive. ##### Patricia Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Robin Alexis Nov 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice ##### Robin Alexis Stayed 1 night in Nov 2024 ### 8/10 Good #### Houshang Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are friendly. Hotel is good. The room was clean. The bathroom area need upgrade. The breakfast was great. ##### Houshang Stayed 1 night in Aug 2024 ### 8/10 Good #### Nancy Mar 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean and comfortable. ##### Nancy Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Christopher May 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect in every way ! Look no further Fabulous.. perfect. Great location . Great breakfast. Friendly staff ! Room clean. We will be back! ##### Christopher Stayed 1 night in May 2024 ### 10/10 Excellent #### VaLori Jan 16, 2024 Liked: Staff & service, amenities, property conditions & facilities The room was clean, the staff was very nice and helpful. The breakfast buffet is very good consisting of traditional American and Mexican dishes. We stayed there at the start of our month long vacation and returned at the end of the trip as well. Highly recommended. ##### VaLori Stayed 2 nights in Jan 2024 ### 8/10 Good #### Claudia Mar 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good option and convenient. ##### Claudia Stayed 2 nights in Mar 2024 ### 8/10 Good #### Kristhy Nov 25, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities AC and mini fridge not working properly. Great staff. ##### Kristhy Stayed 1 night in Nov 2024 ### 4/10 Poor #### Edward Oct 30, 2024 Disliked: Cleanliness, amenities If you need a cheap place to crash . Very unpleasant experience. Hotel is dirty smells like sewage everywhere ! ##### Edward Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Louie Nov 30, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing ##### Louie Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Maria Jun 13, 2024 Liked: Cleanliness, staff & service 1 ##### Maria Stayed 2 nights in May 2024 ### 6/10 Okay #### Alvin Oct 22, 2024 Liked: Staff & service, amenities, property conditions & facilities This hotel was nice but not great. The sheets in our bed had many hairs so we requested new ones. They were fast to deliver but there were still some stains on the new one. The rest of the room was clean and the shower and room was comfortable. They do not have laundry on site, you have to go to the sister them across the courtyard to do any self laundry. This place has very little walkable restaurants. If you don’t mind driving, it’s a safe place to stay. At least it felt safe. ##### Alvin Stayed 1 night in Oct 2024 ### 4/10 Poor #### RAUF Oct 1, 2023 Disliked: Room comfort #### Did not enjoy. Generally low quality facility for the price. ##### RAUF Stayed 6 nights in Sep 2023 ### 2/10 Terrible #### Nubia Dec 16, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Definately not a 4 star hotel. It is old and smells like dust. There was mold in the shower. ##### Nubia ### 10/10 Excellent #### victor Sep 12, 2024 Liked: Cleanliness I liked my stay at the hotel but one of the things that I am dissatisfied with and that did affect me is not having a space to leave my vehicle in the parking lot. Because of that, I had to leave it outside the hotel without security and because of having left the car outside, they hit it and I had to pay more than 10,000 mexican pesos to the rental company. ##### victor Stayed 1 night in Sep 2024 ### 8/10 Good #### Merlyn Jan 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value hotel. Great free parking. It was a very nice looking facility with a few drawbacks. The hot tub is cold and maybe not even advertised as an amenity. I couldn't understand why no face cloths at all. They did bring two asap. Biggest issue was a quick shower with coolish water 2 of 3 days. Hot seemed to vary and only one day was it warm enough. Room was very quiet. ##### Merlyn Stayed 3 nights in Jan 2024 ### 8/10 Good #### Gregory Aug 14, 2024 Liked: Cleanliness, staff & service, room comfort #### Toilets don't flush properly Overall, we liked the property as it was conveniently located near a very large mall, breakfast was good, the king size bed was comfortable, and the price was a good value. However, we needed to fill a bucket of water and dump it into the toilet to get it to flush properly. The front desk staff told us that all of the toilets in the hotel are that way. So, we used one of the waste baskets as a water bucket! Also, the in-room safe would not work. ##### Gregory Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Sanjay Dec 31, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property is located close to a good number of restaurants, and the hotel rooms were alright (at first glance!) .. But when we settled in for the night, we realized that there were bed bugs!! Could not sleep the whole night:-(.. The next day was yet another surprise.. There was no hot water in the bath and we had to manage with cold water instead. And this was not a one day problem but an issue on all the three days we stayed there:-(. I also believe there was black fungus on the ceiling! I just wonder how this property has gotten a 4 star rating.. ##### Sanjay Stayed 3 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Grand Oasis Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Occidental Tucancún All Inclusive](https://www.expedia.ca/Cancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Cancun-Soul-Resort-Spa-Adults-Only-All-Inclusive.h69562378.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Hotel NYX Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-NYX-Cancun-All-Inclusive.h19336096.Hotel-Information) > > [Sandos Cancún All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Sandos-Cancun-All-Inclusive.h4892414.Hotel-Information) > > [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.ca/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Iberostar Selection Coral Cancún - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Coral-Level-At-Iberostar-Selection-Cancun-Adults-Only-All-Inclusive.h28763088.Hotel-Information) > > [Iberostar Selection Cancún - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Iberostar-Selection-Cancun-All-Inclusive.h4592689.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.ca/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Riu Palace Peninsula - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Peninsula-All-Inclusive.h4862726.Hotel-Information) > > [Live Aqua Cancun - Adults Only - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Live-Aqua-Beach-Resort-Cancun-All-Inclusive-Adults-Only.h1140762.Hotel-Information) > > [Grand Fiesta Americana Coral Beach Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Fiesta-Americana-Coral-Beach-Cancun-All-Inclusive.h12689.Hotel-Information) > > [Seadust Cancún All Inclusive Family Resort](https://www.expedia.ca/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information) > > [Occidental Costa Cancún All Inclusive](https://www.expedia.ca/Cancun-Hotels-Occidental-Costa-Cancun-All-Inclusive.h197382.Hotel-Information) > > [Hotel Riu Caribe - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Caribe-All-Inclusive.h522221.Hotel-Information) > > [Grand Park Royal Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Park-Royal-Cancun-All-Inclusive.h19878.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Oleo Cancun Playa All Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Oleo-Cancun-Playa-All-Inclusive-Boutique-Resort.h16419073.Hotel-Information) > > [Hotel Riu Palace Las Americas - Adults Only- All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Las-Americas-All-Inclusive-Adults-Only.h1087294.Hotel-Information)