Title: Waldorf Astoria Riviera Maya (Resort) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=61523736&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Waldorf Astoria Riviera Maya Travelers sip poolside cocktails with ocean views at this Cancun haven, where spa treatments, yoga classes, and attentive staff create a truly restorative escape ## Photo gallery for Waldorf Astoria Riviera Maya ![2 outdoor pools - Waldorf Astoria Riviera Maya (Cancun)](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/5a8ab209.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by The VonBKs](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/68e9325b-4e97-4890-a9a7-05559b059738-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior - Waldorf Astoria Riviera Maya (Cancun)](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/04b70b70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Waldorf Astoria Riviera Maya (Cancun)](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/08736e70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Waldorf Astoria Riviera Maya (Cancun)](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/80e67eef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Waldorf Astoria Cancun offers a peaceful oceanfront retreat for luxury-seekers. Guests relax by the firepit, join yoga sessions at the 24-hour fitness center, enjoy rejuvenating spa treatments, and dine at three distinct on-site restaurants. ## Reviews 9.4 Exceptional ## Popular amenities - Pet friendly - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 5 - Jan. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 17 of 17 rooms ### View all photos for Room, 1 King Bed, Oceanfront ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/094b3924.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Oceanfront ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Private bathroom - 675 sq ft - 1 bedroom - Partial ocean view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Ocean View ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/094b3924.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Ocean View 9.8 Exceptional 6 reviews ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Private bathroom - 675 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Suite, 1 King Bed, Ocean View ![View from room](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/bf85330a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Ocean View ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Bathrobes - 1680 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 King Bed, Ocean View, Corner ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/ed11a3b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Ocean View, Corner ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Bathrobes - 1680 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite, 1 Bedroom ![Presidential Suite, 1 Bedroom](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/9a4da94b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Private bathroom - 1680 sq ft - 1 bedroom - Sea view - Sleeps 6 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Oceanfront ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/9f5e262e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Oceanfront 10.0 Exceptional 3 reviews ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Private bathroom - 675 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 2 Queen Beds, Ocean View ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/9f5e262e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Ocean View 10.0 Exceptional 5 reviews ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Private bathroom - 675 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, (Master Suite, Swim up) ![55-inch flat-screen TV with satellite channels](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/ef8f4693.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, (Master Suite, Swim up) ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Flat-screen TV Separate bedroom Blackout drapes/curtains - 1680 sq ft - 1 bedroom - Partial ocean view - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, (Swim up) ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/1f40c9f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, (Swim up) 10.0 Exceptional 1 review ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Private bathroom - 675 sq ft - 1 bedroom - Partial ocean view - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Queen Beds, (Swim up) ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/d2ca93a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, (Swim up) 10.0 Exceptional 1 review ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Private bathroom - 675 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Oceanfront ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/391938e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Oceanfront ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Bathrobes - 1035 sq ft - Sea view - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible (Roll In Shower) ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/ed11a3b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Roll In Shower) ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Bathrobes - 678 sq ft - Sea view - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower) ![View from room](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/191c7288.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible (Roll In Shower) ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Electric kettle - 678 sq ft - Sea view - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Bedrooms, Oceanfront (Connecting Room) ![View from room](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/d9a67104.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Connecting Room) 10.0 Exceptional 1 review ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV 2 bedrooms Blackout drapes/curtains Private bathroom - 2 bedrooms - Sea view - Sleeps 6 - 1 King Bed ### View all photos for 2 Bedroom Ocean Front (Connecting Room) ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/32f4c92e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Ocean Front (Connecting Room) 10.0 Exceptional 7 reviews ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV 2 bedrooms Blackout drapes/curtains Private bathroom - 2 bedrooms - Sea view - Sleeps 6 - 1 King Bed and 2 Queen Beds ### View all photos for Suite, 1 King Bed (Amai) ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/b27ed624.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Amai) ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Electric kettle - Ocean view - Sleeps 6 - 1 King Bed ### View all photos for Suite, 1 King Bed (Riviera) ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/504f7822.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Riviera) ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Electric kettle - Ocean view - Sleeps 10 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.95403%2C-86.83648&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=if8da8itheE07ShQXuJyNa4tuRA=) Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580 #### What's nearby - West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park \- 1 min drive \- 0.4 km - Arrecife de Puerto Morelos National Park \- 1 min drive \- 0.4 km - Grand Outlet Riviera Maya \- 12 min drive \- 6.4 km - Xoximilco \- 13 min drive \- 7.4 km - Moon Palace Golf Club \- 13 min drive \- 8.1 km #### Getting around - Cancun Intl. Airport (CUN) - 18 min drive #### Restaurants - ‪the cave - ‬17 min drive - ‪Agave Mexican Cuisine - ‬17 min drive - ‪Grand Lobby Bar - ‬14 min drive - ‪The Grill - ‬16 min drive - ‪Boulangerie - ‬14 min drive ## About this property ### Waldorf Astoria Riviera Maya Luxury resort near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park Take advantage of a poolside bar, a terrace, and a firepit at Waldorf Astoria Riviera Maya. With amenities like a beachfront location and kayaking, this resort is the perfect place to soak up the sun. Indulge in a body wrap, a manicure/pedicure, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Fitness classes and yoga classes are offered at the 24-hour gym; Waldorf Astoria Riviera Maya also has a garden, a bar, and a business center. In addition to a steam room, guests can connect to free in-room WiFi, with speed of 50+ Mbps. Other perks include: - 2 outdoor pools - Free self parking and valet parking - Cooked-to-order breakfast (surcharge), 5 meeting rooms, and concierge services - Smoke-free premises, a 24-hour front desk, and a banquet hall - Guest reviews say great things about the helpful staff Room features All 173 rooms boast comforts such as private plunge pools and 24-hour room service, in addition to perks like free WiFi and air conditioning. Other amenities include: - Bathrooms with showers - 55-inch flat-screen TVs with satellite channels - Wardrobes/closets, free infant beds, and electric kettles ## Similar properties ![Suite (Master)](https://images.trvl-media.com/lodging/6000000/5540000/5531600/5531551/ae95aa55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NIZUC Resort and Spa Zona Hotelera - On private beach - Pool - Spa - Pet friendly 9.2 Wonderful 1,007 reviews CA $1,045 CA $1,375 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=5531551&PinnedHotelID=5531551&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/26000/25978/w3840h2557x0y4-b8e2c257.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski Hotel Cancún Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 730 reviews CA $435 CA $612 total includes taxes & fees Feb 5 - 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All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 1,004 reviews CA $1,130 CA $1,373 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=27301&PinnedHotelID=27301&HadPinnedHotel=true®ionId=-1&adults=2) ![9 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/8554923a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Palace The Grand Cancun - All-inclusive Cancun - On private beach - Pool - Breakfast included - All-inclusive 8.6 Excellent 1,857 reviews CA $891 CA $1,084 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site - Limited onsite valet and self parking ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 700 to 1,400 for adults and MXN 350 to 1,400 for children - 3 restaurants - A bar/lounge - A poolside bar - Couples/private dining - Private picnics ### Things to do - 2 outdoor pools - 24-hour gym - Fitness classes - Full-service spa - Kayaking - Paddleboard - Steam room - Yoga classes ### Family friendly - 2 outdoor pools - In-room crib - Private plunge pool ### Conveniences - 24-hour front desk - ATM ### Guest services - Concierge services - Housekeeping (daily) ### Business services - 5 meeting rooms - Business center - Conference center ### Outdoors - Firepit - Garden - On the beach - Outdoor furniture - Picnic area - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator (47 inch wide door) - Hand-held showerhead - Handrails in stairways (36 inches high) - Height-adjustable showerhead - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk (32 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 6 floors - Banquet hall - Built in 2022 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch flat-screen TV with cable/satellite channels - Private plunge pool ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker ### More - Air conditioning (climate-controlled) - Connecting rooms available - Free local calls - Heating (climate-controlled) - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 1500 per accommodation, per day, plus a one-time cleaning fee of MXN 1000 Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 51 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults, and MXN 350 to 1400 for children - Pet fee: MXN 1500 per accommodation, per day plus MXN 1000 one-time cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Waldorf Astoria Cancun Waldorf Astoria Riviera Maya Resort Waldorf Astoria Riviera Maya Cancun Waldorf Astoria Riviera Maya Resort Cancun ## Frequently asked questions ### Does Waldorf Astoria Riviera Maya have a pool? ### How much does it cost to stay at Waldorf Astoria Riviera Maya? ### Is Waldorf Astoria Riviera Maya pet-friendly? ### How much is parking? ### What time is check-in at Waldorf Astoria Riviera Maya? ### What time is check-out at Waldorf Astoria Riviera Maya? ### Where is Waldorf Astoria Riviera Maya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Waldorf Astoria Riviera Maya Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.8 Staff & service ### 9.8 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 137 8 - Good 10 6 - Okay 7 4 - Poor 4 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Dawid Dec 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location! Rooms nice and clean Great people! ##### Dawid Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Martin Anthony Dec 21, 2025 Liked: Cleanliness, amenities Room was amazing, service outstanding ##### Martin Anthony Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### PETER Dec 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful resort. Excellent accommodations. Wonderful restaurants ##### PETER Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Lisa Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service and property are outstanding!! Loved the large rooms and very comfortable bedding and amenities. ##### Lisa Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Breonna Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were beautiful had amazing ocean views cute hot tubs on the patio so you have your own private hot tub. Room service was so sweet very accommodating. All staff was very friendly very welcoming. Food was phenomenal and if you sit by the pool, make sure you sit with Patricia she is absolutely amazing. She helped to make our stay one of a kind. ##### Breonna Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Susan Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone from the personal concierge to the bell service to all waiters and bartenders we encountered were the most friendly and professional as one want. The property is gorgeous and our room was spectacular, as was all the meals ##### Susan Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Cesar Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What’s there to say it’s the Waldorf Astoria, enough said. Beautiful property and rooms. Exceptional service. ##### Cesar Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Asila Jun 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Five star Hotel amazing stay and the staff went above and beyond to make comfortable. They even did a surprise for our son‘s birthday will definitely come back. Only downside was the seaweed we couldn’t go into the ocean. ##### Asila Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Gustavo Feb 17, 2025 This was a great property staff was attentive resort was beautiful no complaint will defenitly return again ##### Gustavo Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Theodora Jan 5, 2025 Service and staff were amazing. ##### Theodora Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Jacqueline Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful , luxurious property and amazing pools. Dinners were great with live music every night. Would go back again! ##### Jacqueline Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### claudia Feb 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Impeccable service. Wonderful food Beautiful private location ##### claudia Stayed 1 night in Feb 2025 ### 10/10 Excellent #### CHERRI Jan 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely stunning resort with superior service, Shout out Manuel, Marya, Allen, Samuel, Marco, Alejiro, Laura and Ana and the spa team. ##### CHERRI Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Sally Nov 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, very relaxing and the staff were so kind and hospitable. Food was fantastic in all of the restaurants. If you want somewhere very quiet, relaxing and luxurious this is the place. ##### Sally Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Sommer Dec 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Customer service was excellent and the grounds were kept very neat and clean. ##### Sommer Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Carly Jan 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Incredible staff! ##### Carly Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Amy Apr 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great, except there was no shade at the pool unless you rented a cabana for $200\. There was a ton of weeds on the beach. Beautiful property. ##### Amy Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Seok Woo Dec 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean place. Excellent staff service. ##### Seok Woo Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Nicole Jun 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and great location. I enjoyed how quiet it was and peaceful for the ultimate relaxation get away. ##### Nicole Stayed 5 nights in May 2024 ### 10/10 Excellent #### Theresa Jan 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great, luxurious property! Staff was very personable and helpful. The Spar assistant before my session is a gem even the therapist did a great job! ##### Theresa Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### James Jan 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic service. Amazing room. Great dining options, especially Chaya. Great pools. Extremely comfortable pool chairs. Excellently equipped gym. Top notch spa. ##### James Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Emer Oct 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The ambience was perfect. The staff were courteous and attentive. The overall experience is awesome! ##### Emer Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Girish Jan 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic service ##### Girish Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jacqueline Jan 21, 2024 Liked: Staff & service, amenities, property conditions & facilities Wonderful vacation. Amazing service and hospitality! Can’t wait to come back! ##### Jacqueline Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Anna Aug 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved everything about this hotel, bran new and gorgeous. Friendly stuff and food is great at the restaurants, no need to go outside of the resort. ##### Anna Stayed 2 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Platinum Yucatan Princess Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Barceló Maya Tropical - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Tropical-All-Inclusive.h1348114.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information)