Waldorf Astoria Cancun

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Waldorf Astoria Cancun

Photo gallery for Waldorf Astoria Cancun

2 outdoor pools
Exterior
Suite, 1 King Bed, Ocean View (Parlor)
Restaurant
Meeting facility

Overview of Waldorf Astoria Cancun

9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580
  • Popular LocationMoon Palace Golf Club13 min drive
  • Popular LocationPetempich Bay17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive
  • Popular LocationPuerto Morelos Beach22 min drive
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Room options

Room, 2 Queen Beds, Partial Ocean View

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Daily housekeeping
Iron/ironing board
  • 675 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Separate bedroom
Blackout drapes/curtains
Private bathroom
Pet friendly
  • 1680 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Parlor)

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Pet friendly
In-room safe
  • 1680 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Parlor)

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Pet friendly
In-room safe
  • 1680 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Pet friendly
In-room safe
  • 675 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

2 Bedroom Ocean Front

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
2 bedrooms
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds, Oceanfront (Swim up)

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Daily housekeeping
Iron/ironing board
  • 675 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll In Shower)

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Pet friendly
In-room safe
  • 678 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Pet friendly
In-room safe
  • 1035 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Oceanfront

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
2 bedrooms
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sea view
  • Sleeps 6
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Pet friendly
In-room safe
  • 675 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll In Shower)

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Pet friendly
In-room safe
  • 678 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, Oceanfront (Master Suite, Swim up)

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Daily housekeeping
Iron/ironing board
  • Sea view
  • Sleeps 6
  • 2 Queen Beds

Suite, Oceanfront (Master Suite, Swim up)

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Blackout drapes/curtains
Private bathroom
Cookware/dishes/utensils
  • 1680 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Swim up)

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Daily housekeeping
Iron/ironing board
  • 675 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Pet friendly
In-room safe
  • 675 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Oceanfront

cleanliness

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Separate bedroom
Blackout drapes/curtains
Private bathroom
Pet friendly
  • 1033 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Cancun

Located in Cancun, Waldorf Astoria Cancun is in the suburbs and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Delfines Beach. Ventura Park Cancun and Arrecife de Puerto Morelos National Park are also worth visiting.

What's nearby

  • Xoximilco - 11 min drive
  • Moon Palace Golf Club - 13 min drive
  • Petempich Bay - 17 min drive
  • Puerto Morelos Beach - 22 min drive
  • Riviera Cancun Golf Resort - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • Agave Mexican Cuisine - 17 min drive
  • Grand Lobby Bar - 14 min drive
  • Cusco - 17 min drive
  • Grand Central Buffet - 16 min drive
  • The Grill - 16 min drive

About this property

Waldorf Astoria Cancun

Luxury resort by the ocean
Take advantage of a poolside bar, a firepit, and 2 bars at Waldorf Astoria Cancun. Take some time to relax at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and outdoor furniture
  • ATM/banking services, smoke-free premises, and concierge services
  • A 24-hour front desk, 5 meeting rooms, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 173 rooms boast comforts such as private plunge pools and 24-hour room service, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with showers
  • Wardrobes/closets, free infant beds, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 20 per night)
  • Valet parking on site (MXN 28 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–11:00 AM for a fee: MXN 700–1,400 for adults and MXN 350–1,400 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Free crib
  • Private in-room plunge pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Firepit
  • On the beach
  • Outdoor furniture

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Private plunge pool

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 51 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 700–1400 for adults, and MXN 350–1400 for children
  • Self parking fee: MXN 20 per night
  • Valet parking fee: MXN 28 per night
  • Pet fee: MXN 1500 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Waldorf Astoria Cancun Resort
Waldorf Astoria Cancun Cancun
Waldorf Astoria Cancun Resort Cancun

Frequently asked questions

Does Waldorf Astoria Cancun have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Waldorf Astoria Cancun?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Waldorf Astoria Cancun on Apr 21, 2024 start from CA $1,017.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waldorf Astoria Cancun pet-friendly?

Yes, Waldorf Astoria Cancun allows dogs (limit 2 total) with a maximum weight of up to 51 lbs per pet. There's a fee of MXN 1500 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Waldorf Astoria Cancun?

Self parking is available for MXN 20 per night. Valet parking is available for MXN 28 per night.

What time is check-in at Waldorf Astoria Cancun?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Waldorf Astoria Cancun?

Check-out is at noon.

Where is Waldorf Astoria Cancun located?

Nestled on the beach, this Cancun resort is within a 5-minute walk of Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 6 mi (10 km).

Waldorf Astoria Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 48 reviews" "
Rating 8 - Good. 4 out of 48 reviews" "
Rating 6 - Okay. 1 out of 48 reviews" "
Rating 4 - Poor. 2 out of 48 reviews" "
Rating 2 - Terrible. 4 out of 48 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ifeanyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well appointed. I like that it doesn't feel too big and the pool is very relaxing. The spa and gym amenities are fantastic. The staff is so friendly. The rooms are gorgeous and well laid out. 10/10
Stayed 2 nights in Mar 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es extremadamente bella, tranquila para familias, muy limpio servicio impecable, pero también debes estar preparado para la parte económica porque es bien caro, los precios son bien altos
Stayed 2 nights in Feb 2024

4/10 Poor

alejandra

Stayed 2 nights in Feb 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Wonderful vacation. Amazing service and hospitality! Can’t wait to come back!
Stayed 4 nights in Jan 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Property conditions & facilities
Beautiful hotel with impeccable service
Stayed 3 nights in Dec 2023

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service. Stayed in a suite which had lots of space. There’s one set of elevators for guests so it was a long walk as our room was at the end of the property. Poolside service was the best. Food and drink prices were very high but I guess that’s the case for most high end properties.
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel, Coral Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waldorf Astoria made our first visit to Cancun one to never forget. I booked this hotel because I wanted to have a great experience and share it with my girlfriend. Needless to say, we did not expect the property to deliver beyond our expectations. From the moment we arrived, we were greeted by incredible courteous staff that welcomed us and provided a seamless check-in experience. We were offered a courtesy drink while we waited to be checked in, we got a fantastic guava drink. Then we were given a small tour around the property before being escorted to our room. The room was spotless, it was spacious with a beautiful ocean view and a small jacuzzi that had direct access from and to the shower. We tried most of the restaurants in the hotel and even the spa. The food was delicious, and all the staff who assisted us were very professional and friendly. I wish I could mention every single person but special thanks to Dimitri, Omar, Abraham, Andrea, and all the spa attendants and technicians. We will come back.

8/10 Good

Supan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First let me start by saying the resort is absolutely gorgeous, secondly, the staff is like none other as the hotel lives up to their reputation. The restaurants were absolutely delicious and we did not have one bad meal. Now that being said, this hotel is not a party hotel and they lacked night entertainment. If you’re looking to party this is not the hotel for you. If you are newly married or looking for a private resort away from everything then this is the place for you. Asides of not having entertainment it was hard to get an Uber as the hotel pushed their taxi services. It cost 65$ one way to leave anywhere. Prebook your Ubers ahead of time. The resort is about 30 min away from downtown Cancun. So, if you’re looking for privacy and fine dining in a beautiful resort with top tier service this is the hotel for you. I would 💯 return. It is a lil pricey as dinners were 300$ but worth it. This hotel lives up to their reputation just know there is no night entertainment and you’re 30 min away from any action.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jeffry Ira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service
Stayed 5 nights in Nov 2023