Title: Waldorf Astoria Riviera Maya - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Waldorf Astoria Riviera Maya Luxury resort on the beach, with 2 outdoor pools ![2 outdoor pools](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/5a8ab209.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 outdoor pools](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/w3837h2556x3y4-ae3f4447.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/80e67eef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/04b70b70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/08736e70.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Waldorf Astoria Cancun offers a peaceful oceanfront retreat for luxury-seekers. Guests relax by the firepit, join yoga sessions at the 24-hour fitness center, enjoy rejuvenating spa treatments, and dine at three distinct on-site restaurants. 9.4 Exceptional ## Popular amenities - - - - Bar - Pet-friendly - Breakfast available ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=61523736&PinnedHotelID=61523736&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 17 of 17 rooms ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/094b3924.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Oceanfront ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV 2 bedrooms Blackout drapes/curtains Private bathroom - 675 sq ft - 1 bedroom - Partial ocean view - Sleeps 3 - 1 King Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/094b3924.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Ocean View 9.8 Exceptional 6 reviews ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV 2 bedrooms Blackout drapes/curtains Private bathroom - 675 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/bf85330a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Ocean View ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains 2 bedrooms Private bathroom - 1680 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/ed11a3b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Ocean View, Corner ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains 2 bedrooms Private bathroom - 1680 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Presidential Suite, 1 Bedroom](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/9a4da94b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV 2 bedrooms Blackout drapes/curtains Private bathroom - 1680 sq ft - 1 bedroom - Sea view - Sleeps 6 - 1 King Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/9f5e262e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Oceanfront 10.0 Exceptional 3 reviews ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV 2 bedrooms Blackout drapes/curtains Private bathroom - 675 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Queen Beds ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/9f5e262e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Ocean View 10.0 Exceptional 5 reviews ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV 2 bedrooms Blackout drapes/curtains Private bathroom - 675 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ![55-inch flat-screen TV with satellite channels](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/ef8f4693.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, (Master Suite, Swim up) ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Flat-screen TV 2 bedrooms Blackout drapes/curtains - 1680 sq ft - 1 bedroom - Partial ocean view - Sleeps 3 - 1 King Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/1f40c9f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, (Swim up) 10.0 Exceptional 1 review ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV 2 bedrooms Blackout drapes/curtains Private bathroom - 675 sq ft - 1 bedroom - Partial ocean view - Sleeps 3 - 1 King Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/d2ca93a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, (Swim up) 10.0 Exceptional 1 review ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV 2 bedrooms Blackout drapes/curtains Private bathroom - 675 sq ft - 1 bedroom - Partial ocean view - Sleeps 4 - 2 Queen Beds ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/391938e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Oceanfront ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains 2 bedrooms Private bathroom - 1035 sq ft - Sea view - Sleeps 3 - 1 King Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/ed11a3b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Roll In Shower) ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains 2 bedrooms Private bathroom - 678 sq ft - Sea view - Sleeps 3 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/191c7288.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible (Roll In Shower) ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains 2 bedrooms Private bathroom - 678 sq ft - Sea view - Sleeps 4 - 2 Queen Beds ![View from room](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/d9a67104.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Oceanfront (Connecting Room) ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV 2 bedrooms Blackout drapes/curtains Private bathroom - 2 bedrooms - Sea view - Sleeps 6 - 1 King Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/32f4c92e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Ocean Front (Connecting Room) 10.0 Exceptional 7 reviews ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV 2 bedrooms Blackout drapes/curtains Private bathroom - 2 bedrooms - Sea view - Sleeps 6 - 1 King Bed and 2 Queen Beds ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/504f7822.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Amai) ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains 2 bedrooms Private bathroom - Ocean view - Sleeps 6 - 1 King Bed ![2 bedrooms, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/504f7822.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Riviera) ### Highlights Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains 2 bedrooms Private bathroom - Ocean view - Sleeps 10 - 1 King Bed ## You may also like Ad ![2 outdoor pools, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/58000000/57180000/57171900/57171807/bcbee3c9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,253 reviews CA $599 CA $599 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2025-12-13&chkout=2025-12-14&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=259299b7-4d66-4fd2-b475-c4b879dc420e&top_cur=CAD) Ad ![4 outdoor pools, open 8:00 AM to 9:00 PM, cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/37000000/36780000/36776900/36776874/d283e377_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Natura Resort & Spa - 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Adults Only - All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 1,000 reviews CA $1,194 CA $1,194 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Cancun-Hotels-Turquoize-At-Hyatt-Ziva-Cancun-Adults-Only-All-Inclusive.h15533065.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=259299b7-4d66-4fd2-b475-c4b879dc420e&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.95403%2C-86.83648&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=if8da8itheE07ShQXuJyNa4tuRA=) Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580 #### What's nearby - West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.4 km - Arrecife de Puerto Morelos National Park - 1 min drive - 0.4 km - Grand Outlet Riviera Maya - 10 min drive - 6.4 km - Xoximilco - 11 min drive - 7.4 km - Moon Palace Golf Club - 13 min drive - 8.1 km #### Getting around - Cancun Intl. Airport (CUN) - 18 min drive #### Restaurants - ‪Agave Mexican Cuisine - ‬17 min drive - ‪Grand Lobby Bar - ‬14 min drive - ‪the cave - ‬17 min drive - ‪Boulangerie - ‬14 min drive - ‪Diamond Club Bar - ‬17 min drive ## About this property ### Waldorf Astoria Riviera Maya Luxury resort near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park Take advantage of a poolside bar, a terrace, and a firepit at Waldorf Astoria Riviera Maya. With amenities like a beachfront location and kayaking, this resort is the perfect place to soak up the sun. Indulge in a manicure/pedicure, a body treatment, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes and fitness classes are offered at the 24-hour gym; Waldorf Astoria Riviera Maya also has a garden, a bar, and a business center. In addition to a steam room, guests can connect to free in-room WiFi, with speed of 50+ Mbps. Other perks include: - 2 outdoor pools - Free self parking and valet parking - Cooked-to-order breakfast (surcharge), 5 meeting rooms, and smoke-free premises - ATM/banking services, outdoor furniture, and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 173 rooms boast comforts such as private plunge pools and 24-hour room service, in addition to perks like free WiFi and air conditioning. Other amenities include: - Bathrooms with showers - 55-inch flat-screen TVs with satellite channels - Wardrobes/closets, free infant beds, and electric kettles ## Similar properties ![Suite (Master)](https://images.trvl-media.com/lodging/6000000/5540000/5531600/5531551/ae95aa55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NIZUC Resort and Spa Zona Hotelera - On private beach - Pool - Spa - Pet-friendly 9.2 Wonderful 1,013 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=5531551&PinnedHotelID=5531551&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,253 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=57171807&PinnedHotelID=57171807&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/26000/25978/w3840h2557x0y4-b8e2c257.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski Hotel Cancún Zona Hotelera - 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3 restaurants - A bar/lounge - A poolside bar - Couples/private dining - Private picnics ### Things to do - 2 outdoor pools - 24-hour gym - Fitness classes - Full-service spa - Kayaking - Paddleboard - Steam room - Yoga classes ### Family friendly - 2 outdoor pools - In-room crib - Private plunge pool ### Conveniences - 24-hour front desk - ATM ### Guest services - Concierge services - Housekeeping (daily) ### Business services - 5 meeting rooms - Business center - Conference center ### Outdoors - Firepit - Garden - On the beach - Outdoor furniture - Picnic area - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator (47 inch wide door) - Hand-held showerhead - Handrails in stairways (36 inches high) - Height-adjustable showerhead - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk (32 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 6 floors - Banquet hall - Built in 2022 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch flat-screen TV with cable/satellite channels - Private plunge pool ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker ### More - Air conditioning (climate-controlled) - Connecting rooms available - Free local calls - Heating (climate-controlled) - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 1500 per accommodation, per day, plus a one-time cleaning fee of MXN 1000 Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 51 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults, and MXN 350 to 1400 for children - Pet fee: MXN 1500 per accommodation, per day plus MXN 1000 one-time cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Waldorf Astoria Cancun Waldorf Astoria Riviera Maya Resort Waldorf Astoria Riviera Maya Cancun Waldorf Astoria Riviera Maya Resort Cancun ## Frequently asked questions ### Does Waldorf Astoria Riviera Maya have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at Waldorf Astoria Riviera Maya? > As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Waldorf Astoria Riviera Maya on Dec 1, 2025 start from CA $719.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Waldorf Astoria Riviera Maya pet-friendly? > Yes, Waldorf Astoria Riviera Maya allows dogs (limit 2 total) with a maximum weight of up to 51 lbs per pet. There's a fee of MXN 1500 per accommodation, per day. A cleaning fee of MXN 1000 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at Waldorf Astoria Riviera Maya? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Waldorf Astoria Riviera Maya? > Check-out is at noon. ### Where is Waldorf Astoria Riviera Maya located? > Nestled on the beach, this Cancun resort is just steps from Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Waldorf Astoria Riviera Maya Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.8 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 130 8 - Good 10 6 - Okay 6 4 - Poor 4 2 - Terrible 6 ### 10/10 Excellent #### Raphael Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Raphael Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Siba Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Waldorf Astoria riviera maya one of the cleanest hotel I have been in ,,very lovely staff and helpful ..I highly recommend and sure will be back soon ![](https://a.travel-assets.com/ugc/hotel-reviews/d768a3be-85e7-443e-aac6-1fafc10ff82b-1758322743386.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1547f450-7e89-4f67-9910-87a9b3c82ec8-1758322718956.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/15153d21-773e-41fe-bcf7-16a436848322-1758322728346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ba27ac09-411f-4cf7-8d71-bf5854e51dab-1758322714596.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Siba Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Breonna Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were beautiful had amazing ocean views cute hot tubs on the patio so you have your own private hot tub. Room service was so sweet very accommodating. All staff was very friendly very welcoming. Food was phenomenal and if you sit by the pool, make sure you sit with Patricia she is absolutely amazing. She helped to make our stay one of a kind. ##### Breonna Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Lisa Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service and property are outstanding!! Loved the large rooms and very comfortable bedding and amenities. ##### Lisa Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Adriana Aug 4, 2025 Liked: Amenities, property conditions & facilities The most beautiful property with outstanding staff ##### Adriana Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Susan Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone from the personal concierge to the bell service to all waiters and bartenders we encountered were the most friendly and professional as one want. The property is gorgeous and our room was spectacular, as was all the meals ##### Susan Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Michael David Aug 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet and not overrun by noisy tourists ##### Michael David Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Cesar Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What’s there to say it’s the Waldorf Astoria, enough said. Beautiful property and rooms. Exceptional service. ##### Cesar Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Pablo B Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property. Everyone is amazing. Restaurants are great. Make sure you research the condition of the gulf (seaweed) before you go. ##### Pablo B Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### brenda Lynn Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would like to give this resort a 10 out of 10 staff was phenomenal. Cleanliness housekeeping was great dining options. We’re great to choose from even in room service pools were clean. The only downside was we couldn’t go into the ocean just because there was the water alert for seaweed When we arrive to the hotel we were welcomed with a drink and smiling staff. I definitely will come back later in the future. ##### brenda Lynn Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Commeleana Aug 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everyone is so attentive to your needs. Employees go above and beyond ##### Commeleana Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### stefanie Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel is gorgeous. The staff and service was impeccable. The food was delicious. I would give 10 stars if possible. ##### stefanie Stayed 2 nights in Jun 2025 ### 4/10 Poor #### CHRISTIAN Aug 2, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Not going back Terrible hotel. Needs maintenance. Needs service needs people ##### CHRISTIAN Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Asila Jun 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Five star Hotel amazing stay and the staff went above and beyond to make comfortable. They even did a surprise for our son‘s birthday will definitely come back. Only downside was the seaweed we couldn’t go into the ocean. ##### Asila Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Christopher P Mar 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Can’t wait to go back ##### Christopher P Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Priyanga Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s great for a short getaway ##### Priyanga Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Ahmed Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfection ##### Ahmed Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Jason Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great spot ##### Jason Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Gustavo Feb 17, 2025 This was a great property staff was attentive resort was beautiful no complaint will defenitly return again ##### Gustavo Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### Bracha Jul 22, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities THE BEACH AND POOL AMMENITIES WERE REALLY DIRTY. BEACH WAS BROWN AND THE SMELL WAS TERRIBLE I COULD NOT ENJOY MY STAY ##### Bracha Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Rita Dec 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The most wonderful hotel in Cancun for sure. ##### Rita Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Jacqueline Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful , luxurious property and amazing pools. Dinners were great with live music every night. Would go back again! ##### Jacqueline Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### David Mar 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property and staff are great but nothing around the hotel. ##### David Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Theodora Jan 5, 2025 Service and staff were amazing. ##### Theodora Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### claudia Feb 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Impeccable service. 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