Title: Turquoize at Hyatt Ziva Cancun - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Adults-only beachfront property with outdoor pool ![View from room](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/45fc51ff.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/e6912b84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/88fc1807.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/e10280b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/11df862a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Turquoize at Hyatt Ziva Cancun offers an all-inclusive adults-only experience near La Isla Shopping Mall. Guests love the helpful staff, beach cabanas, and loungers on the pristine shoreline. All-inclusive amenities ensure a complete vacation experience. VIP Access 9.4 Exceptional ## Popular amenities - - - - - Hot tub - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/b55ac5a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Turquoize Ocean Front Master Double 8.0 Very good 1 review ### Highlights Balcony Soundproofed Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Private bathroom - 690 sq ft - Ocean view - Sleeps 4 ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/0dcb8f8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Turquoize Sky Ocean Front Master Double 8.0 Very good 1 review ### Highlights Balcony Soundproofed Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Private bathroom - 689 sq ft - Ocean view - Sleeps 4 ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/b55ac5a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Turquoize Sky Ocean Front Master King 9.8 Exceptional 23 reviews ### Highlights Balcony Soundproofed Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Private bathroom - 689 sq ft - Ocean view - Sleeps 3 ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/05c56606.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Turquoize Sky Swim Up Ocean Front Master Double ### Highlights Balcony Soundproofed Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Private bathroom - 690 sq ft - Ocean view - Sleeps 4 ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/8ebb703d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Turquoize Sky Swim Up Ocean Front Master King ### Highlights Balcony Soundproofed Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Private bathroom - 690 sq ft - Ocean view - Sleeps 3 ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/b55ac5a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Turquoize Ocean Front Master King 9.8 Exceptional 25 reviews ### Highlights Balcony Soundproofed Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Private bathroom - 690 sq ft - Ocean view - Sleeps 3 ## You may also like Ad ![3 outdoor pools, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11670000/11669200/11669114/733d2b1b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Ziva Cancun All Inclusive Zona Hotelera - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Turquoize-At-Hyatt-Ziva-Cancun-Adults-Only-All-Inclusive.h15533065.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Turquoize-At-Hyatt-Ziva-Cancun-Adults-Only-All-Inclusive.h15533065.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13568%2C-86.74196&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XYaCI2N-BZPTYjdSLIHK6iYWC8k=) Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500 #### What's nearby - Gaviota Azul Beach - 3 min walk - 0.3 km - Cancun Convention Center - 9 min walk - 0.8 km - Plaza Caracol Mall - 11 min walk - 0.9 km - Forum Beach - 11 min walk - 0.9 km - Caracol Beach - 12 min walk - 1.0 km #### Getting around - Cancun Intl. Airport (CUN) - 28 min drive #### Restaurants - ‪Lobby Bar - ‬4 min walk - ‪Vips - ‬6 min walk - ‪Tradewinds - ‬1 min walk - ‪Coral Café - ‬4 min walk - ‪Mediterraneo - ‬4 min walk ## About this property ### Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park Close to Hotel Zone Beaches and Gaviota Azul Beach, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive provides 2 poolside bars, a grocery/convenience store, and a rooftop terrace. With a beachfront location, beach cabanas, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a manicure/pedicure, or a massage at Zen Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The gym offers fitness classes and yoga classes; other things to do include beach volleyball, scuba diving, and parasailing. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking and valet parking - An outdoor tennis court, newspapers in the lobby, and wedding services - Beach umbrellas, luggage storage, and concierge services - Guest reviews speak highly of the beach locale and helpful staff Room features All 160 rooms have comforts such as private outdoor hot tubs and 24-hour room service, in addition to perks like furnished balconies and laptop-compatible safes. Other amenities include: - Bathrooms with rainfall showers and designer toiletries - 48-inch flat-screen TVs with digital channels - Wardrobes/closets, balconies, and LED light bulbs ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Activities and facilities/equipment All non-motorized water sports are included. ### Lessons/classes/games Aerobics Cooking Pilates ### Entertainment Onsite entertainment and activities Onsite live performances ## Similar properties ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/12000000/11670000/11669200/11669114/39a5033c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Ziva Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 9.2 Wonderful 1,862 reviews CA $791 CA $791 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=11669114&PinnedHotelID=11669114&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/27400/27301/9f651f78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Blanc Spa Resort Cancun - 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All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 3,889 reviews CA $669 CA $815 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=12689&PinnedHotelID=12689&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, free beach shuttle, beach bar](https://images.trvl-media.com/lodging/102000000/101130000/101124300/101124286/62b01c17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 1,799 reviews CA $508 CA $508 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=101124286&PinnedHotelID=101124286&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach bar](https://images.trvl-media.com/lodging/3000000/2280000/2270300/2270212/0e13594c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beloved Playa Mujeres - Couples Only All Inclusive Playa Mujeres - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,003 reviews CA $874 CA $874 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=2270212&PinnedHotelID=2270212&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - 2 poolside bars - 5 bars/lounges - 8 restaurants - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Bastille - Adults only - Lorenzo's - Punta Vista - The Moongate - Tradewinds ### Things to do - Beach volleyball - Billiards/pool table - Fitness classes - Full-service spa - Gym - Hot tub - Outdoor pool - Outdoor tennis court - Parasailing - Sauna - Scuba diving - Snorkeling - Steam room - Yoga classes ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting room ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa open daily - Spa treatment rooms - Steam room ### Accessibility - Elevator ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Local artist showcase - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 48-inch flat-screen TV with digital channels - MP3 dock ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Free daily newspapers - Free local calls - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared. ### Renovations and closures The following facilities or services will be unavailable from August 4 2025 to December 5 2025 (dates subject to change): - One of the swimming pools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Guests under 17 years old are not allowed in the spa ### Property is also known as Turquoize Hyatt Ziva Cancun Resort Turquoize Hyatt Ziva Resort Turquoize Hyatt Ziva Cancun Turquoize Hyatt Ziva Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property Turquoize Hyatt Ziva Cancun Adults All Inclusive Turquoize Hyatt Ziva Adults All Inclusive Turquoize at Hyatt Ziva Cancun Adults Only Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive Turquoize at Hyatt Ziva Cancun Turquoize Hyatt Ziva Adults I Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive ## Frequently asked questions ### Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a pool? > Yes, this property has an outdoor pool. One of the pools will be unavailable from August 4 2025 to December 5 2025 (dates subject to change). ### How much does it cost to stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive? > As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive on Dec 11, 2025 start from CA $1,197.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Turquoize-At-Hyatt-Ziva-Cancun-Adults-Only-All-Inclusive.h15533065.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive? > Check-out is at noon. ### Are there all-inclusive benefits at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive? > Yes, the property is all-inclusive. Activities include aerobics classes, cooking classes, pilates classes, and more. ### Where is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive located? > Nestled on the beach, this Zona Hotelera property is just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. Cancun Convention Center and Forum Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 812 8 - Good 103 6 - Okay 35 4 - Poor 20 2 - Terrible 30 ### 10/10 Excellent #### Lucia Nov 17, 2025 Liked: Cleanliness, amenities Everything was amazing from beach views, food, service, would definitely go back! Made our one year anniversary very memorable! ##### Lucia Stayed 3 nights in Nov 2025 ### 8/10 Good #### Osama Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall great experience and friendly staff. ##### Osama Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Michael Aug 27, 2025 Very nice clean resort and the staff was exceptional and very friendly ##### Michael Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Mukeshkumar Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing Stay ##### Mukeshkumar Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Melaine Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was amazing! One of the best hotels I have ever been to! ##### Melaine Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Johan Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service ##### Johan Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### jorge Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beaches ##### jorge Stayed 2 nights in Aug 2025 ### 8/10 Good #### Simone Aug 22, 2025 Liked: Cleanliness, staff & service, amenities The Butlers Liliana & Helena were incredibly friendly and helpful and did an outstanding job making our stay a dream vacation! The Hotel was also very accommodating to our needs. The views were beautiful and the food was amazing. All facilities were very clean! We were disappointed that the infinity pool was under renovation, but we had a great time at the beautiful private beach, the Cabana and the pools! ##### Simone Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Karon Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The flute was top of the line, fresh hot, and delicious ##### Karon Stayed 3 nights in Aug 2025 ### 8/10 Good #### John Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I think this is a 4.5 star property. Location is great with 2 beaches, great views and little seaweed. Staff is wonderful, friendly, helpful and engaging. Room was nice. Great view, clean and comfortable. Dining option in the resort were far better than I expected. I'm a foodie and the menus, preparation and quality were the best I have had at al all inclusive in Mexico/Caribbean by far. Seafood was fresh and well prepared. Mexican option were great (although dumbed down for the American palette unfortunately, but forgivable). Drinks were very good as well made with real liquor and had great variety. ##### John Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Nick Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service staff exceeded our expectations every step of the way. ##### Nick Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Siraj Jun 24, 2025 Liked: Cleanliness Awesome facility. ##### Siraj Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### David Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible ##### David Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Abigail Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lots of food options and great staff. Upon arrival, be aware that there may be marketing opportunities presented by a third-party company within the hotel, which somewhat wasted our time. Unfortunately, I forgot the name, but it ends with 'Collection.' Otherwise, everything else was amazing, and this establishment certainly does not hold back on quality. We will be back soon. ![](https://a.travel-assets.com/ugc/hotel-reviews/facb1050-36a3-436f-99ff-45ffcad3db28-1757179683040.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0c0ed92f-5c7f-4e17-a196-69c22f0f35d5-1757179682447.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Abigail Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Datwan Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is majestic, welcoming and caters to family and adults only. This property is the perfect combination fun and private at the same time. The variety of eating area's is phenomenal. The staff is friendly and ready to assist at any moment. The resort is located in the Hotel zone which is extremely safe in the day time and at night due to the high presence of police. My wife and I are planning a family trip for 2026. Will definitely recommend this resort to anyone who ask. ##### Datwan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### ZONG YUAN Apr 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service, good foods and staff are very friendly! ##### ZONG YUAN Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Andre Jul 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great ##### Andre Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Jocelyn Jun 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had an amazing stay! Our room was on the adults only side. Many restaurant options and events. Make sure you visit south beach. Only thing I would advise is staff to vacuum/mop the hallways on the 7th floor. ##### Jocelyn Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### ZONG YUAN Apr 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service, good foods and staff are friendly ##### ZONG YUAN Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Yuniel Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ! ##### Yuniel Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### miljana Jun 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Shout out to Domingo our waiter while at the beach cabana. Amazing service. ##### miljana Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Steven Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay! Loved it ##### Steven Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Ayush Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and a good view from the room ##### Ayush Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Carlos May 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Restaurants very good Buffet (mercado) not quality on variety of food ##### Carlos Stayed 3 nights in May 2025 ### 10/10 Excellent #### Scarlett Oct 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, food and location ##### Scarlett Stayed 4 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - 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