Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorized water sports are included.

Lessons/classes/games

• Aerobics
• Cooking
• Pilates

Entertainment

• Onsite entertainment and activities
• Onsite live performances

Not included

• Premium food items
• Bottled wine
• Bottled liquor
• Airport transfers
• Laundry/dry cleaning services
• Spa/beauty facilities and services
• Activities and services offered by independent operators
• Offsite tours

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

Dining is available at one of the resort's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 5 bars/lounges. Wireless Internet access is complimentary. This all-inclusive resort also offers an outdoor pool, an outdoor tennis court, and a fitness center. Complimentary self parking and valet parking are available on site.

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive has designated areas for smoking.

• Newspapers in lobby (surcharge) 
• Rooftop terrace 
• Number of bars/lounges - 5 
• Fitness facilities 
• Number of poolside bars - 2 
• Full-service spa 
• 24-hour front desk 
• Beach umbrellas 
• Spa treatment room(s) 
• Grocery/convenience store 
• Beach cabanas (surcharge) 
• Tours/ticket assistance 

• Coffee shop or café 
• Beach sun loungers 
• Free self parking 
• Dry cleaning/laundry service 
• Free WiFi 
• Pool sun loungers 
• Free valet parking 
• Outdoor pool 
• Safe-deposit box at front desk 
• Luggage storage 
• Number of restaurants - 8 
• Concierge services 
• Gift shops or newsstand 
• Snack bar/deli 
• Designated smoking areas 
• Outdoor tennis court 
• Pool umbrellas 
• Laundry facilities 
• Beach towels 
• Total number of rooms - 160 
• One meeting room 
• Wedding services 
• Garden 

• Outdoor pool  
• Free Wi-Fi  
• Outdoor tennis court  
• Grocery/convenience store  
• Snack bar/deli  
• Laundry facilities  

• English
• Spanish

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Bastille - Adults only - This fine-dining restaurant specializes in French cuisine and serves dinner only.

Punta Vista - This bar is located by the pool and specializes in international cuisine.

The Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

Tradewinds - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

• Snorkeling on site 
• Bicycle rentals on site 
• Scuba diving on site 
• Beach volleyball on site 
• Kayaking on site 
• Parasailing on site 

Zen Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

• Sauna in spa 
• Spa tub in spa 
• Steam room in spa 
• Minimum age to access spa is 17 
• Couples treatment rooms 
• Manicures and pedicures 
• Body treatments 
• Body scrubs 
• Facial treatments 
• Hydrotherapy treatments 
• Massages 

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

• Accessible bathroom