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Expedia-Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Ziva Sky Swim Up Ocean Front Master King
Room with view
695 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Ziva Ocean Front Master King
Room with view
695 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Ziva Ocean Front Master Double
Room with view
695 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Ziva Sky Ocean Front Master Double
Room with view
695 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Ziva Sky Swim Up Ocean Front Master Double
Room with view
695 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Ziva Sky Ocean Front Master King
Room with view
695 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
5-star beach resort with a full-service spa

Popular property highlights

Free valet parking
Free self parking
Free WiFi
Outdoor pool
Laundry facilities

Location

Nestled on the beach, this Hotel Zone resort is steps from Delphinus Dreams, Caracol Beach, and Gaviota Azul Beach. Forum Beach and Forum By The Sea Mall are also within 10 minutes.

Resort Features

Catch some rays at the beach or spend the day relaxing at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.

Room Amenities

All 160 rooms boast private spa tubs and offer free WiFi and free minibar items. Furnished balconies and MP3 docks are standard, as are flat-screen TVs with digital channels.

Languages Spoken

  • English

Show all languages

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, QROO 77500

Hotel Amenities

All-Inclusive Details

  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Taxes included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Airport transfers not included
  • Laundry/dry cleaning services not included
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • All non-motorized water sports included
  • Onsite live performances included

Hotel Amenities

  • Newspapers in lobby (surcharge)
  • Rooftop terrace
  • Number of bars/lounges - 5
  • Fitness facilities
  • Number of poolside bars - 2
  • Full-service spa
  • 24-hour front desk
  • Beach umbrellas
  • Spa treatment room(s)
  • Grocery/convenience store
  • Beach cabanas (surcharge)
  • Tours/ticket assistance
  • Coffee shop or café
  • Beach sun loungers
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Free valet parking
  • Outdoor pool
  • Safe-deposit box at front desk
  • Luggage storage
  • Number of restaurants - 8
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Outdoor tennis court
  • Pool umbrellas
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 160
  • One meeting room
  • Wedding services
  • Garden

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offers 160 air-conditioned accommodations with private spa tubs and MP3 docking stations. Rooms open to furnished balconies. 48-inch flat-screen televisions come with digital channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

  • Free newspaper
  • Air conditioning
  • Furnished balcony
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free bottled water
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Private spa tub
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Free WiFi
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • Rainfall showerhead
  • Slippers
  • Shower only
  • MP3 docking station
  • Minibar (stocked, free items)

Where to Eat

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Bastille - Adults only - This fine-dining restaurant specializes in French cuisine and serves dinner only.

Punta Vista - This bar is located by the pool and specializes in international cuisine.

The Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

Tradewinds - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

  • Snorkeling on site
  • Scuba diving on site
  • Beach volleyball on site
  • Parasailing on site

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 17
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

  • Accessible bathroom

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • Turquoize Hyatt Ziva Cancun Resort
  • Turquoize Hyatt Ziva Resort
  • Turquoize Hyatt Ziva Cancun
  • Turquoize Hyatt Ziva

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

A resort fee is included in the total price displayed.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

All Inclusive Benefits

Book a stay in any room or rate category and receive ocean views; private luxury airport transfers (included with a minimum 4-night stay); VIP check-in and reception area; personalized butler who handles pre-arrival and on-resort concierge services; optional bottle of selected liquor placed in-room after check-in; complimentary Turquoize robe; free domestic and international calls (to USA, Canada, and Mexico); pre-arrival guest preference service (advance notification required); exclusive access to rooftop infinity pool with ocean views and Punta Vista bar; fine dining for adults only at La Bastille and preferred seating at Tradewinds; private elevator with direct access to Zen Spa and hydrotherapy circuit included; 10% discount at the spa; full privileges at Hyatt Zilara Cancun; and personalized in-room aromatherapy.


Full details provided at check-in. Offer subject to availability. Taxes and gratuity may not be included. Guests must contact the hotel directly with their flight details to arrange pick up and pre-arrival preference service; contact information is provided on the booking confirmation email. Spa appointment may be required. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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