Title: Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Adults-only property with 8 restaurants and a full-service spa ![View from room](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/45fc51ff.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/e025557c-4d94-4a59-af45-502e699e168f-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/e6912b84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/88fc1807.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/11df862a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Turquoize at Hyatt Ziva Cancun offers an all-inclusive adults-only experience near La Isla Shopping Mall. Guests love the helpful staff, beach cabanas, and loungers on the pristine shoreline. All-inclusive amenities ensure a complete vacation experience. VIP Access 9.4 Exceptional ## Popular amenities - - - - - Hot tub - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=15533065&PinnedHotelID=15533065&HadPinnedHotel=true®ionId=-1&adults=2) ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/b55ac5a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Turquoize Ocean Front Master Double 8.0 Very good 1 review ### Highlights Furnished balcony Soundproofed Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Eco-friendly toiletries - 690 sq ft - Ocean view - Sleeps 4 ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/0dcb8f8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Turquoize Sky Ocean Front Master Double 8.0 Very good 1 review ### Highlights Furnished balcony Soundproofed Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Eco-friendly toiletries - 689 sq ft - Ocean view - Sleeps 4 ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/b55ac5a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Turquoize Sky Ocean Front Master King 9.8 Exceptional 23 reviews ### Highlights Furnished balcony Soundproofed Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Eco-friendly toiletries - 689 sq ft - Ocean view - Sleeps 3 ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/05c56606.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Turquoize Sky Swim Up Ocean Front Master Double ### Highlights Furnished balcony Soundproofed Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Eco-friendly toiletries - 690 sq ft - Ocean view - Sleeps 4 ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/8ebb703d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Turquoize Sky Swim Up Ocean Front Master King ### Highlights Furnished balcony Soundproofed Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Eco-friendly toiletries - 690 sq ft - Ocean view - Sleeps 3 ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/16000000/15540000/15533100/15533065/b55ac5a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Turquoize Ocean Front Master King 9.8 Exceptional 24 reviews ### Highlights Furnished balcony Soundproofed Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout drapes/curtains Eco-friendly toiletries - 690 sq ft - Ocean view - Sleeps 3 ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7550000/7542300/7542201/5bffb332_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villa del Palmar Cancun All Inclusive Beach Resort & Spa Punta Sam - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Turquoize-At-Hyatt-Ziva-Cancun-Adults-Only-All-Inclusive.h15533065.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Turquoize-At-Hyatt-Ziva-Cancun-Adults-Only-All-Inclusive.h15533065.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13568%2C-86.74196&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XYaCI2N-BZPTYjdSLIHK6iYWC8k=) Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500 #### What's nearby - Gaviota Azul Beach - 3 min walk - 0.3 km - Cancun Convention Center - 9 min walk - 0.8 km - Forum Beach - 11 min walk - 0.9 km - Caracol Beach - 12 min walk - 1.0 km - Hotel Zone Beaches - 9 min drive - 5.0 km #### Getting around - Cancun Intl. Airport (CUN) - 28 min drive #### Restaurants - ‪Lobby Bar - ‬4 min walk - ‪Vips - ‬6 min walk - ‪Tradewinds - ‬1 min walk - ‪Mediterraneo - ‬4 min walk - ‪El Mercado - ‬1 min walk ## About this property ### Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Luxury all-inclusive property near Gaviota Azul Beach Close to Hotel Zone Beaches and Cancun Convention Center, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive provides 2 poolside bars, a grocery/convenience store, and a rooftop terrace. With a beachfront location, beach cabanas, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a massage, a body wrap, or a body scrub at Zen Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The gym offers yoga classes and fitness classes; other things to do include parasailing, beach volleyball, and snorkeling. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking and valet parking - An outdoor tennis court, concierge services, and wedding services - A gift shop, massage treatment rooms, and beach towels - Guest reviews speak highly of the beach locale and helpful staff Room features All 160 rooms have comforts such as private outdoor hot tubs and 24-hour room service, in addition to perks like furnished balconies and laptop-compatible safes. Other amenities include: - Bathrooms with rainfall showers and designer toiletries - 48-inch flat-screen TVs with digital channels - Wardrobes/closets, balconies, and LED light bulbs ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Activities and facilities/equipment All non-motorized water sports are included. ### Lessons/classes/games Aerobics Cooking Pilates ### Entertainment Onsite entertainment and activities Onsite live performances ## Similar properties ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/27400/27301/9f651f78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 1,002 reviews CA $1,130 CA $1,373 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=27301&PinnedHotelID=27301&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/12000000/11670000/11669200/11669114/39a5033c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Ziva Cancun All Inclusive Zona Hotelera - 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Adults Only - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 2,061 reviews CA $603 CA $603 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=69562378&PinnedHotelID=69562378&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/20000/12700/12689/5121a570.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Fiesta Americana Coral Beach Cancun - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 3,863 reviews CA $650 CA $793 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=12689&PinnedHotelID=12689&HadPinnedHotel=true®ionId=-1&adults=2) ![Imperial Suite With Private Pool | Beach/ocean view](https://images.trvl-media.com/lodging/103000000/102290000/102284400/102284314/60d7cbfa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excellence Coral Playa Mujeres - Adults Only All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.2 Wonderful 268 reviews CA $981 CA $981 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=102284314&PinnedHotelID=102284314&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - 2 poolside bars - 5 bars/lounges - 8 restaurants - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Bastille - Adults only - Lorenzo's - Punta Vista - The Moongate - Tradewinds ### Things to do - Beach volleyball - Billiards/pool table - Fitness classes - Full-service spa - Gym - Hot tub - Outdoor pool - Outdoor tennis court - Parasailing - Sauna - Scuba diving - Snorkeling - Steam room - Yoga classes ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting room ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa open daily - Spa treatment rooms - Steam room ### Accessibility - Elevator ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Local artist showcase - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 48-inch flat-screen TV with digital channels - MP3 dock ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Free daily newspapers - Free local calls - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared. ### Renovations and closures The following facilities or services will be unavailable from August 4 2025 to December 5 2025 (dates subject to change): - One of the swimming pools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Guests under 17 years old are not allowed in the spa ### Property is also known as Turquoize Hyatt Ziva Cancun Resort Turquoize Hyatt Ziva Resort Turquoize Hyatt Ziva Cancun Turquoize Hyatt Ziva Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property Turquoize Hyatt Ziva Cancun Adults All Inclusive Turquoize Hyatt Ziva Adults All Inclusive Turquoize at Hyatt Ziva Cancun Adults Only Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive Turquoize at Hyatt Ziva Cancun Turquoize Hyatt Ziva Adults I Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive ## Frequently asked questions ### Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a pool? > Yes, this property has an outdoor pool. One of the pools will be unavailable from August 4 2025 to December 5 2025 (dates subject to change). ### How much does it cost to stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive on Nov 9, 2025 start from CA $994.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Turquoize-At-Hyatt-Ziva-Cancun-Adults-Only-All-Inclusive.h15533065.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive? > Self parking and valet parking are free at this property. ### What time is check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive? > Check-out is at noon. ### Are there all-inclusive benefits at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive? > Yes, the property is all-inclusive. Activities include aerobics classes, cooking classes, pilates classes, and more. ### Where is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive located? > Nestled on the beach, this Zona Hotelera property is just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. Cancun Convention Center and Forum Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 813 8 - Good 102 6 - Okay 35 4 - Poor 21 2 - Terrible 29 ### 9.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.6/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Michael Aug 27, 2025 Very nice clean resort and the staff was exceptional and very friendly ##### Michael Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Melaine Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was amazing! One of the best hotels I have ever been to! ##### Melaine Stayed 3 nights in Aug 2025 ### 8/10 Good #### John Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I think this is a 4.5 star property. Location is great with 2 beaches, great views and little seaweed. Staff is wonderful, friendly, helpful and engaging. Room was nice. Great view, clean and comfortable. Dining option in the resort were far better than I expected. I'm a foodie and the menus, preparation and quality were the best I have had at al all inclusive in Mexico/Caribbean by far. Seafood was fresh and well prepared. Mexican option were great (although dumbed down for the American palette unfortunately, but forgivable). Drinks were very good as well made with real liquor and had great variety. ##### John Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Datwan Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is majestic, welcoming and caters to family and adults only. This property is the perfect combination fun and private at the same time. The variety of eating area's is phenomenal. The staff is friendly and ready to assist at any moment. The resort is located in the Hotel zone which is extremely safe in the day time and at night due to the high presence of police. My wife and I are planning a family trip for 2026. Will definitely recommend this resort to anyone who ask. ##### Datwan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Ayush Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and a good view from the room ##### Ayush Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Zizhuang Nov 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place ! ##### Zizhuang Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Artyusha Jun 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great food options very clean and beautiful beach ##### Artyusha Stayed 6 nights in May 2024 ### 10/10 Excellent #### Asif Jul 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay at Hyatt Zain’s Cancun, lived the beach. ##### Asif Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Theodore Feb 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel! ##### Theodore Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Ku Feb 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities All step very friendly and nice. ##### Ku Stayed 10 nights in Feb 2025 ### 10/10 Excellent #### Juhee Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and quite. ##### Juhee Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Isaac Feb 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff & beautiful property! ##### Isaac Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Amanda May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities tHIS ##### Amanda Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Khalil Oct 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Location is unique.food on the other hand could be improved ##### Khalil Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Jesse Sep 8, 2024 Liked: Cleanliness, amenities, property conditions & facilities The staff are very friendly ##### Jesse Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### sameer Oct 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property. ##### sameer Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Rosa Maria Nov 17, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Love the food, staff was super friendly,we love everything. ##### Rosa Maria Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Jesus Aug 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was a really great time staying at this hotel thanks to Oscar for helping us at all times in whatever we needed Staff really friendly and all food is really good ##### Jesus Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### scott Jan 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice service ##### scott Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Drew Alyn Oct 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendliest staff of any resort we have ever stayed. Our tower was adults only, but all but one dining option and one pool allowed kids. ##### Drew Alyn Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Vicky Feb 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent resort. Staff was attentive to our needs. Food, drinks and the location were all great. ##### Vicky Stayed 5 nights in Feb 2023 ### 4/10 Poor #### Steven E. Jun 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities I have been to this resort 7 times and loved it! This trip was different the turquoise room had a hand full of cheap snacks no wine normally it is loaded up with top notch drinks snacks you name it . We finally got some. Went to dinner the food is a 5 of 10 went back to room ate snickers for dinner I complained the next day they were a little better. The last night I ate sea bass and was sick 10 minutes later . When I got home I went to doctor they put me on 10 days of antibiotics . It Is sad to say I won’t be going back ☹️ ##### Steven E. Stayed 5 nights in May 2025 ### 10/10 Excellent #### Aldin Aug 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best place in Cancun This hotel is amazing, best place i have visited last 20 yrs. Restaurants, food, pools, location, service, facilities, private butler - all just perfect. Will come back! ![](https://a.travel-assets.com/ugc/hotel-reviews/C8F5DD12D09B6FD97C053DE91FDAD6EEF346BE671722470788470.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aldin Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Hanh Dec 17, 2024 Liked: Property conditions & facilities Love it ##### Hanh Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Diosdado Aug 27, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Easy check in and check out.. very good communication.. cleanliness.!! ##### Diosdado Stayed 4 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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