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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Exterior
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Waterslide
4 outdoor pools, pool umbrellas, sun loungers

Overview of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLa Isla Shopping Mall2 min walk
  • Popular LocationMarlin Beach3 min walk
  • Popular LocationIsla Dorada4 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive

Room options

About this area

Cancun

Located on the beach, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is in Zona Hotelera, a neighborhood in Cancun with great shopping. San Miguelito and El Rey Ruins are local landmarks, and some of the area's activities can be experienced at Moon Palace Golf Club and Iberostar Cancun Golf Course. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Ventura Park Cancun. Looking to get your feet wet? Scuba diving, snorkeling and water skiing adventures can be found near the property.

What's nearby

  • Tequila Museum - 1 min walk
  • La Isla Shopping Mall - 2 min walk
  • Marlin Beach - 3 min walk
  • Isla Dorada - 4 min walk
  • Ballenas Beach - 2 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • Oceano - 2 min walk
  • Mb Restaurant - 3 min walk
  • Ah Cacao Chocolate Cafe - 3 min walk
  • Hooters - 4 min walk
  • Tacun - 11 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4-star eco-friendly resort located in Zona Hotelera
Located close to La Isla Shopping Mall, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun provides a swim-up bar, a terrace, and shopping on site. With a white sand beach, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a body scrub, or aromatherapy at the onsite spa. Enjoy local and international cuisine, ocean views, and al fresco dining at the two onsite restaurants. Enjoy the 24-hour gym, as well as activities like volleyball and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a coffee shop/cafe.
Other perks at this resort include:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and massage treatment rooms
  • An elevator, luggage storage, and smoke-free premises
  • Guest reviews say great things about the proximity to shopping
Room features
All 580 rooms feature comforts such as jetted bathtubs and premium bedding, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with jetted tubs and free toiletries
  • LCD TVs with cable channels and DVD players
  • Balconies, refrigerators, and dishwashers

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 420.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar and 1 bar
  • Room service available

Restaurants on site

  • Oceano
  • Viento
  • Duna Sports Bar
  • Tierra Market

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • 2 outdoor tennis courts
  • 4 spa tubs
  • Basketball
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini golf
  • Refrigerator
  • Snack bar/deli
  • Sofa bed
  • Supervised childcare (surcharge)
  • Washer/dryer
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (608 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Double sofa bed
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • DVD player
  • LCD TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 145.24 per night

We have included all charges provided to us by the property.

The listed mandatory sanitation fee applies to 2-bedroom villas. The mandatory sanitation fee for studios and 1-bedroom villas is MXN 72.62 per room, per night.

Optional extras

  • Fee for buffet breakfast: MXN 420.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on Mar 4, 2023 start from CA $431.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Self parking and valet parking are free at this property.

What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in is from 4:00 PM - anytime.

What time is check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-out is at 10 AM.

Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located?

Located in Zona Hotelera, this beachfront resort is in the historical district, just steps from Tequila Museum and La Isla Shopping Mall. Hotel Zone Beaches and Marlin Beach are also within 5 minutes.

Can I cancel my reservation for free at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun and receive a full refund?

Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1018 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 220 out of 1018 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 58 out of 1018 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 33 out of 1018 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 23 out of 1018 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property itself was great. Not great: getting roped into another timeshare presentation/hard sell by concierge staff. It started with a call from the concierge immediately before we left for Cancun, telling us he would meet us when we checked in. When we checked in, exhausted from a long day of traveling, he hustled us over to his desk, gave us an extremely confusing pitch about presentation that would "tell us how to use our Marriott rewards points", a bunch of discounts available to us if we went to the presentation, etc. We finally said "yes" just to escape from his desk and go to our room. The presentation itself was filled with hard-sell tactics, half-truths, and to my eye, downright lies. Marriott should stop allowing this operation under their roof.
Stayed 5 nights in Jan 2023

10/10 Excellent

Joel Mendoza

Travelled with group
Liked: Staff & service, amenities
The only issue was we had two rooms reserved but one was not ready at our arrival. We didn't wait too long. Our concierge Carlo was very helpful. We did get both rooms next to each other.
Stayed 4 nights in Jan 2023

8/10 Good

Milena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about this resort. Having a laundry machine in the room was a big bonus. We will definitely be back. They push you too hard at the timeshare meeting. Ours lasted more than 2.5hr.
Stayed 7 nights in Jan 2023

2/10 Terrible

Qingxu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst in Westin
Stayed 3 nights in Jan 2023

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been going here for years and it never disappoints. The villas are well appointed and the property is beautiful. Can’t wait to go back

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2023

10/10 Excellent

Khang, Coppell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall HIGHLY recommended, we'll definitely come back Highlights: - Lovely staff, super nice and helpful, all English speaking - BEAUTIFUL beach that's groomed every morning, essentially private with plenty of chairs/cabanas and real lifeguards - Very clean premises, pool and grounds were immaculate, better than the pictures - On site: small grocery/sundries store, kid's play center, 2 restaurants bar - Overall felt very kid/family friendly - Conveniently can charge everything to the room, including drinks by the pool - Gated property so very secure, tons of staff everywhere makes you feel safe - We got the villa which included a full kitchen, sofa bed, washer/dryer, and a balcony with a beautiful view - Fast internet (you can watch Youtube and Netflix) in the room and all around the premises - Across the street from La Isla shopping center so we were near a decent amount of restaurants, shops, and some attractions Lowlights: - They pushed their "owners" program (timeshare) pretty hard, but in return you can get a decent credit on your stay if you sign up for a 90m session (both adults required). This may be a plus for some who want to save money with no obligation. They were generally nice about it but we declined 3 times in total during our stay. - We arrived Sunday 5:30pm but our room wasn't ready till 6:45pm - The tap water is drinkable but a little mineral-ey/salty; we bought water from the shop downstairs

10/10 Excellent

Ning

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, everything works perfectly for our four nights stay.

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is as gorgeous as it looks! Staff were friendly and happy to help with any request. The pools were large and beautiful and lots of deck chairs to soak up the rays or sit in the shade. If so inclined, take the noon water aerobics class with Javier and Paty, you get a great workout for included in your stay!

10/10 Excellent

Nancy J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great, if you go out to restaurants for fine dining.
Stayed 5 nights in Nov 2022