Title: The Westin Cancun Resort Villas & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=76719788&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Westin Cancun Resort Villas & Spa Guests soak up the sun on poolside loungers or rejuvenate at the spa, finding peaceful moments of relaxation throughout this upscale retreat ## Photo gallery for The Westin Cancun Resort Villas & Spa ![Terrace/patio - The Westin Cancun Resort Villas & Spa (Cancun)](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/ac033a2f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment rooms, steam room, body treatments, aromatherapy - The Westin Cancun Resort Villas & Spa (Cancun)](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/06740005.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-cm flat-screen TV with digital channels - The Westin Cancun Resort Villas & Spa (Cancun)](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2663x0y0-5c562cd8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 outdoor pools, free cabanas, pool umbrellas - The Westin Cancun Resort Villas & Spa (Cancun)](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/7b8519b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast served - The Westin Cancun Resort Villas & Spa (Cancun)](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-b9230df1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Westin Cancun Resort Villas & Spa is near La Isla Shopping Mall. Visitors can relax at the poolside bar, unwind in the steam room and sauna after a spa treatment, and enjoy multiple dining options and tennis courts for active guests. ## Reviews 8.6 Excellent ## Popular amenities - Hot tub - Spa - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 24 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 25 - Jan. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2663x0y0-5c562cd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed, Ocean View (Balcony) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Flat-screen TV Separate bathtub and shower Private bathroom Hair dryer Digital channels In-room safe - 414 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed - Ocean view ### View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2663x0y0-5c562cd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed, Ocean View (Balcony) 9.0 Wonderful 4 reviews ### Highlights Balcony Air conditioning Flat-screen TV Separate bathtub and shower Private bathroom Hair dryer Digital channels In-room safe - 414 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed - Ocean view ### View all photos for Villa, 2 Bedrooms, Ocean View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-ffc984f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms, Ocean View (Balcony) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Dining table Flat-screen TV Private bathroom 2 bathrooms Separate bathtub and shower Hair dryer - 843 sq ft - Sleeps 6 - 2 Double Beds - Ocean view ### View all photos for Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-b1ecc431.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony) 9.0 Wonderful 4 reviews ### Highlights Balcony Air conditioning Flat-screen TV Separate bathtub and shower Private bathroom Hair dryer Digital channels In-room safe - 414 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed - Lagoon view ### View all photos for Villa, 2 Bedrooms, Lagoon View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-ee31d4c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms, Lagoon View (Balcony) 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Dining table Flat-screen TV 2 bedrooms Private bathroom 2 bathrooms Separate bathtub and shower - 843 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds - Lagoon view ### View all photos for Villa, 3 Bedrooms, Lagoon View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-ee31d4c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms, Lagoon View (Balcony) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Dining table Flat-screen TV Private bathroom 3 bathrooms Separate bathtub and shower Hair dryer - 1257 sq ft - Sleeps 8 - 3 Double Beds - Lagoon view ### View all photos for Villa, 3 Bedrooms, Ocean View (Balcony) ![32-cm flat-screen TV with digital channels](https://images.trvl-media.com/lodging/77000000/76720000/76719800/76719788/w4000h2662x0y0-ffc984f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms, Ocean View (Balcony) ### Highlights Balcony Air conditioning Dining table Flat-screen TV Private bathroom 3 bathrooms Separate bathtub and shower Hair dryer - 1257 sq ft - Sleeps 8 - 3 Double Beds - Ocean view ## You may also like Ad ![2 bars/lounges, beach bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/870000/860400/860332/4d2afed2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort Puerto Morelos - Pool - Breakfast included - All-inclusive - Spa 9.4 Exceptional 62 reviews CA $741 CA $901 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Puerto-Morelos-Hotels-Paraiso-De-La-Bonita.h860332.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=9181a387-07a8-4c8f-8c18-5e6fa2cb74fb&top_cur=CAD) Ad ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/bcbee3c9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet friendly 8.6 Excellent 3,221 reviews CA $459 CA $562 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=9181a387-07a8-4c8f-8c18-5e6fa2cb74fb&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/c55c4e28.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Waldorf Astoria Riviera Maya Cancun - Pool - Spa - Pet friendly - Parking included 9.4 Exceptional 171 reviews CA $1,096 CA $1,503 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Cancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=9181a387-07a8-4c8f-8c18-5e6fa2cb74fb&top_cur=CAD) Ad ![Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102290000/102284400/102284314/2aca68d9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Excellence Coral Playa Mujeres - Adults Only All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.2 Wonderful 355 reviews CA $948 CA $1,147 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Punta-Sam-Hotels-Excellence-Coral-Playa-Mujeres-Adults-Only-All-Inclusive.h102284314.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=9181a387-07a8-4c8f-8c18-5e6fa2cb74fb&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Westin-Cancun-Resort-Villas-Spa.h76719788.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Westin-Cancun-Resort-Villas-Spa.h76719788.Hotel-Information) ## About the area Located on the beach, The Westin Cancun Resort Villas & Spa is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) [View more Resorts in Cancun](https://www.expedia.ca/Cancun-Resort-Hotels.d179995-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03942%2C-86.78211&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fbWVjDWYO-uwi_K8VaqX3ftJWlw=) Boulevard Kukulcan Km 20.5, Cancun, QROO, 77500 ### What's nearby - ![Hermosa Laguna Nichupte de agua Salada y color hermosas ](https://images.trvl-media.com/place/179995/87a37650-106b-4915-9d83-11c3469d9d6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nichupté Lagoon 3 min walk \- 0.3 km - ![#playanorte #islamujeres #turquoisesea #lifeincancun #sailing #catamarantrip #caribbean #colorsoftheocean #mexicotravel #beachtips #lifeatexpedia](https://images.trvl-media.com/place/7925/b7cc4048-a8e5-4d5a-a3b3-2af9e6f09353.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park 1 min drive \- 0.2 km - ![Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.](https://images.trvl-media.com/place/6075620/344db3fc-b82b-44bd-936f-899729d4e71f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Iberostar Cancun Golf Course 4 min drive \- 2.8 km - ![El Rey Ruins which includes building ruins](https://images.trvl-media.com/place/6075612/d1216033-9e1d-4c13-9986-ad239063ba29.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Rey Ruins 4 min drive \- 3.2 km - ![Playa Delfines which includes general coastal views, a sandy beach and tropical scenes](https://images.trvl-media.com/place/6075628/7d4170a0-911e-45f7-bafe-0f815ed10689.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Delfines Beach 5 min drive \- 3.5 km ### Getting around - Cancun Intl. Airport (CUN) 11 min drive ### Restaurants - Arena Sports Bar 1 min walk - Taco Arte Restaurant 4 min drive - Royal Solaris Cancun 14 min walk - La Estancia 5 min drive - La Hacienda Restaurant 5 min drive ## About this property ### The Westin Cancun Resort Villas & Spa Upscale resort near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park Consider a stay at The Westin Cancun Resort Villas & Spa and take advantage of a swim-up bar, a poolside bar, and a terrace. Treat yourself to reflexology, a body treatment, or a sports massage at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Pilates classes and yoga classes are offered at the 24-hour gym; other things to do include volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a steam room. Other perks include: - 4 outdoor pools along with free cabanas, sun loungers, and pool umbrellas - Free self parking - 2 outdoor tennis courts, newspapers in the lobby, and smoke-free premises - An elevator, concierge services, and a 24-hour front desk Room features All guestrooms at The Westin Cancun Resort Villas & Spa boast perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes. More amenities include: - Separate tubs/showers, free toiletries, and hair dryers - 32-cm flat-screen TVs with digital channels ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/3ffbc909.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,004 reviews CA $338 CA $416 total includes taxes & fees Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/20000/16800/16746/bad876ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Cancun Villas Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 8.4 Very good 1,058 reviews CA $186 CA $232 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=16746&PinnedHotelID=16746&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1160000/1159500/1159480/ca251ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Cancun All Suites Resort Zona Hotelera - 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Pool - Spa - Parking included - Free WiFi 7.4 Good 1,013 reviews CA $200 CA $248 total includes taxes & fees Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=9450296&PinnedHotelID=9450296&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach bar](https://images.trvl-media.com/lodging/31000000/30680000/30674800/30674721/a0877614.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renaissance Cancun Resort & Marina Zona Hotelera - Pool - Hot tub - Restaurant - Air conditioning 9.4 Exceptional 1,000 reviews CA $215 CA $278 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=30674721&PinnedHotelID=30674721&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=76719788&PinnedHotelID=76719788&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=76719788,12210,16746,1159480,5415476) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - 3 restaurants - A bar/lounge - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Arena Sports Bar - Sabor Casual Kitchen - Sea & Stones Restaurant ### Things to do - 2 outdoor tennis courts - 24-hour gym - 4 outdoor pools - Fitness classes - Full-service spa - Hot tub - Pilates classes - Sauna - Steam room - Volleyball - Yoga classes ### Family friendly - 4 outdoor pools - Lifeguards on site - Snack bar/deli ### Conveniences - 24-hour front desk - Newspapers in lobby ### Guest services - Change of bedsheets (on request) - Concierge services ### Outdoors - Free pool cabanas - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Reflexology - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Transfer shower - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Comprehensive recycling policy - Lifeguards - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Separate bathtub and shower - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-cm flat-screen TV with digital channels ### Food and drink - 24-hour room service ### More - Access via exterior corridors - Air conditioning - Iron/ironing board - Recycling - Safe ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as The Westin Cancun & Spa Cancun The Westin Cancun Resort Villas Spa The Westin Cancun Resort Villas & Spa Resort The Westin Cancun Resort Villas & Spa Cancun The Westin Cancun Resort Villas & Spa Resort Cancun ## Frequently asked questions ### Does The Westin Cancun Resort Villas & Spa have a pool? ### Is The Westin Cancun Resort Villas & Spa pet-friendly? ### How much is parking? ### What time is check-in at The Westin Cancun Resort Villas & Spa? ### What time is check-out at The Westin Cancun Resort Villas & Spa? ### Where is The Westin Cancun Resort Villas & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Westin Cancun Resort Villas & Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 52 8 - Good 25 6 - Okay 14 4 - Poor 3 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Camille Jan 10, 2026 Liked: Cleanliness, amenities, property conditions & facilities Courteous staff. Oscar, the FlowRider instructor was phenomenal. Restaurants were good. ##### Camille Stayed 4 nights in Jan 2026 ### 4/10 Poor #### Arael Jan 8, 2026 Disliked: Staff & service They lack staff in the evening for their bars as well wait staff for the evening restaurant. AC had a leak in our room that woke us up to a puddle in the kitchen. The views are great. The other Westin is far better. ##### Arael Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Itzel Apr 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing room & super friendly staff ##### Itzel Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Elizabeth Apr 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is on the quiet side - which is totally welcomed! Rooms are clean and updated - restaurants on the property are great as well as the service! All employees are polite and respectful as well as being friendly. Have stayed here a half dozen times in the last two years- and will come back again and again! ##### Elizabeth Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Jose Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property served it’s purpose as we were traveling with family and infant children. The grounds were very clean & tidy and the staff was very friendly & very helpful. Will definitely stay here again when traveling with family. ##### Jose Stayed 6 nights in Nov 2024 ### 8/10 Good #### Valerie Mar 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel. Great beach area. Dining options were ok. Breakfast was best ##### Valerie Stayed 3 nights in Mar 2024 ### 8/10 Good #### AVISHEK Jul 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall the property is very good. The view is excellent specially the pool overlooking sea. However my personal concierge was just try to cross sell things to me instead of focusing on giving me a better experience. Very bad experience on the personal concierge. ##### AVISHEK Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Varun Jun 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was nice and safe. ##### Varun Stayed 4 nights in May 2024 ### 10/10 Excellent #### Olaf Mar 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the situation ( safe and on the quieter side of the hotel zone). We had also 3 great excursion organised and everything went smoothly. Food was good and safe even though the prices are at Canadian levels. We had a room facing the laguna: even quieter ajd with gorgeous sunsets. We recommend this hotel for couples and families looking for a not too fancy but relaxing vacation. ##### Olaf Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Andrew Sep 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Liked the full kitchen. And nice private beach. ##### Andrew Stayed 7 nights in Aug 2023 ### 10/10 Excellent #### tracie Jul 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed in one of the villas. Very clean and well kept. They accommodated us during Hurricane Befyl and we frigate and they kept the services running. Lovely establishment. ##### tracie Stayed 3 nights in Jul 2024 ### 8/10 Good #### Savannah Oct 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We booked the 2 bedroom villa, it was beautiful and the pictures matched. At check in, they said we could get bottled water any time and it was free, but it actually isn’t and you only get 2 complimentary bottles a day.. even if there are 4 people in your room.. the pools were great and well maintained. Swimming in the sea was a highlight. I also appreciated having a personal concierge for assistance with reservations and recommendations for what to do and where to go. To be noted, if you’re staying in Cancun, go eat at Navios! It was the best restaurant we ate at while there. ##### Savannah Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Zohreh Jan 8, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent choice! ##### Zohreh Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Margaret Aug 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great place to stay! ##### Margaret Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Gary Stuart Nov 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities no ##### Gary Stuart Stayed 7 nights in Nov 2025 ### 8/10 Good #### alberto Jun 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel , pool and beach ! Quite disappointing the check in at 4 pm and check out at 10 am , I am not used to such a treatment , next time , I will look for a more flexible timing resort ![](https://a.travel-assets.com/ugc/hotel-reviews/ea7b02c3-6149-4f19-ae9a-dbe7cebc10cd-1750141485231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### alberto Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Thomas Mar 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing relaxing stay, perfect getaway. ##### Thomas Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Julia May 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Perfect resort ##### Julia Stayed 5 nights in May 2024 ### 8/10 Good #### Alexander Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice resort to relax and swim. Pools are fun. Main pool is in the sun most of the day but there is a lot of shaded lounge chairs. Food is average and not a lot of options. During summer the seaweed is bad and you cant swim in the ocean. Beds are nice and room was great. We had a balcony with ocean view, a kitchen, and washer/dryer. Bus stop is easy to walk to and close by. ![](https://a.travel-assets.com/ugc/hotel-reviews/3fe762e1-f78b-4a76-81d3-fa0d9af50e08-1754395791129.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0be396ff-8df4-4ac7-b841-6aeb01f5e1cd-1754395812174.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a4567385-eb47-4dfe-933c-eabb44ccb4c4-1754395858251.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d406b299-e171-44ad-8631-e8a348cef649-1754395885843.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alexander Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Maricel Mar 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great week at the hotel. ##### Maricel Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Ziny Aug 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Staff was really friendly. ##### Ziny Stayed 6 nights in Aug 2022 ### 10/10 Excellent #### Kristina Apr 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort was beautiful. Great pool and beach area. Just wish it was all inclusive as the extras were a bit expensive. ##### Kristina Stayed 5 nights in Apr 2023 ### 8/10 Good #### Roberta Dec 26, 2022 Liked: Cleanliness, staff & service, property conditions & facilities I only spent 1 night but we enjoyed it. ##### Roberta ### 10/10 Excellent #### Cintia May 30, 2023 Excellent location and service. Beautiful views !! ##### Cintia Stayed 4 nights in May 2023 ### 10/10 Excellent #### Julia May 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely, clean, very well situated! 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