5/5 Excellent
Verified traveller
20 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2020
Photo gallery
Guest reviews
4.3 out of 5 Excellent
989 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Breakfast Available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Map
Blvd. Kukulcan, Km. 17, Lote 50, Zona Hotelera, Cancun, QROO
Explore the area
Delfines Beach10 min walk
Maya Cancun Museum11 min walk
El Rey Ruins19 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)20 min drive
Choose dates to view prices
Suite, 1 Bedroom, Kitchen, Beachfront
5/5 guest room rating
- 801 sq ft
- Beach view
- Sleeps 4
Standard Double Room, 2 Double Beds, Beachfront
3.8/5 guest room rating
- 420 sq ft
- Beach view
- Sleeps 2
1 Bedroom Suite with Fully Equipped Kitchen
4.6/5 guest room rating
- 801 sq ft
- Ocean view
- Sleeps 4
Junior Double Room
4.5/5 guest room rating
- 420 sq ft
- Ocean view
- Sleeps 3
2 Bedroom Master Suite with Fully Equipped Kitchen
4.7/5 guest room rating
- 1494 sq ft
- Ocean view
- Sleeps 6
Suite, 2 Bedrooms, Kitchen, Beachfront
5/5 guest room rating
- 1494 sq ft
- Beach view
- Sleeps 6
About this area
Cancun
Located in Cancun's Zona Hotelera neighbourhood, The Royal Islander - An All Suites Resort is near the airport and on the beach. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaworld and Cancun Interactive Aquarium. Travelling with kids? Consider Dolphin Discovery, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with jet skiing, kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours.
What's nearby
- Delfines Beach - 10 min walk
- Maya Cancun Museum - 11 min walk
- El Rey Ruins - 19 min walk
- Aquaworld - 3 min drive
- Marlin Beach - 4 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
Restaurants
- Captain's Cove - 12 min walk
- Tempo By Martin Berasategui - 3 min drive
- Gustino Italian Grill - 3 min drive
- La Capilla Argentina - 3 min drive
- Puerto Madero - 4 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Extended parking
- Free local area shuttle
Food and drink
- Buffet breakfast available for a fee daily 8 AM–noon: MXN 260 for adults and MXN 260 for children
- 4 restaurants and 1 coffee shop/cafe
- 1 swim-up bar, 1 poolside bar and 1 bar
- Coffee/tea in a common area
Things to do
- 2 outdoor tennis courts
- Arcade/games room
- Basketball
- Beach volleyball
- Children's pool
- Free bike hire
- Outdoor pool
- Shopping
- Tennis
- Volleyball
Family friendly
- Arcade/games room
- Babysitting/childcare (surcharge)
- Children's pool
- Free area shuttle
- Corner/local shop
- Laundry facilities
- Microwave
- Outdoor pool
- Soundproofed rooms
- Supervised childcare/activities (surcharge)
Conveniences
- Lift
- Front-desk safe
- Corner/local shop
Guest services
- 24-hour front desk
- Concierge services
- Housekeeping (limited)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Business centre
Outdoors
- Beachfront location
- Garden
- Pool umbrellas
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility
More
- Beach towels
- Designated smoking areas
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Ceiling fan
- Pillow-top mattress
Bathroom
- Eco-friendly toiletries
- Hairdryer
- Shower/bathtub combination
Entertainment
- TV channels
- Flat-screen TV
Food and drink
- Coffee/tea maker
- Microwave
Outdoor space
- Balcony
More
- Access via exterior corridors
- Desk
- Free local calls
- In-room massage
- Individually decorated
- Individually furnished
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Soundproofing
See similar properties
Policies
Check-in
Check-in between 4 PM and midnight
Express check-in
Minimum check-in age - 25
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: MXN 1500 per night
- A tax is imposed by the city: MXN 26.06 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: MXN 260 for adults and MXN 260 for children (approximately)
- Late check-out fee: MXN 1500 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is not available on Sundays and public holidays.
Property is also known as
Royal Islander All Suites Resort Cancun
Royal Islander All Suites Resort
Royal Islander All Suites Cancun
Royal Islander All Suites
The Royal Islander An All Suites Resort
Royal Islander Suites Resort
The Royal Islander An Suites
The Royal Islander - An All Suites Resort Resort
The Royal Islander - An All Suites Resort Cancun
The Royal Islander - An All Suites Resort Resort Cancun
Frequently asked questions
4.3
Excellent
4.5/5
Cleanliness
4.3/5
Staff & service
4.3/5
Amenities
4.3/5
Property conditions & facilities
1/5 Terrible
Crystal, Los Angeles, CA
Travelled with family and small children
15 Oct. 2020
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Oct 2020
4/5 Good
Verified traveller
12 Oct. 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2020
5/5 Excellent
Jorgejimenez, Houston
7 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020
5/5 Excellent
Jana, Pittsburgh, PA
4 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
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