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Featured image
On the beach, beach towels, beach volleyball
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Pillow top beds, in-room safe, individually decorated

Guest reviews

4.3 out of 5 Excellent
989 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationDelfines Beach10 min walk
Popular LocationMaya Cancun Museum11 min walk
Popular LocationEl Rey Ruins19 min walk
AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive

Choose dates to view prices

Suite, 1 Bedroom, Kitchen, Beachfront

5/5 guest room rating
  • 801 sq ft
  • Beach view
  • Sleeps 4

Standard Double Room, 2 Double Beds, Beachfront

3.8/5 guest room rating
  • 420 sq ft
  • Beach view
  • Sleeps 2

1 Bedroom Suite with Fully Equipped Kitchen

4.6/5 guest room rating
  • 801 sq ft
  • Ocean view
  • Sleeps 4

Junior Double Room

4.5/5 guest room rating
  • 420 sq ft
  • Ocean view
  • Sleeps 3

2 Bedroom Master Suite with Fully Equipped Kitchen

4.7/5 guest room rating
  • 1494 sq ft
  • Ocean view
  • Sleeps 6

Suite, 2 Bedrooms, Kitchen, Beachfront

5/5 guest room rating
  • 1494 sq ft
  • Beach view
  • Sleeps 6

About this area

Cancun

Located in Cancun's Zona Hotelera neighbourhood, The Royal Islander - An All Suites Resort is near the airport and on the beach. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaworld and Cancun Interactive Aquarium. Travelling with kids? Consider Dolphin Discovery, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with jet skiing, kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours.
Visit our Cancun travel guide
View in a map
Popular Location

What's nearby

  • Delfines Beach - 10 min walk
  • Maya Cancun Museum - 11 min walk
  • El Rey Ruins - 19 min walk
  • Aquaworld - 3 min drive
  • Marlin Beach - 4 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • Captain's Cove - 12 min walk
  • Tempo By Martin Berasategui - 3 min drive
  • Gustino Italian Grill - 3 min drive
  • La Capilla Argentina - 3 min drive
  • Puerto Madero - 4 min drive

About this property

The Royal Islander - An All Suites Resort

3.5-star resort on the beach, near Delfines Beach
Spend the day playing on the beach then return to dine at one of The Royal Islander - An All Suites Resort's 4 restaurants. All 179 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like microwaves and coffee makers. Limited housekeeping is available.
The Royal Islander - An All Suites Resort offers 179 forms of accommodation which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a limited basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Extended parking
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–noon: MXN 260 for adults and MXN 260 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • 2 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free bike hire
  • Outdoor pool
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free area shuttle
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre

Outdoors

  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

See similar properties

Policies

Check-in

Check-in between 4 PM and midnight
Express check-in
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1500 per night
  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 260 for adults and MXN 260 for children (approximately)
  • Late check-out fee: MXN 1500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is not available on Sundays and public holidays.

Property is also known as

Royal Islander All Suites Resort Cancun
Royal Islander All Suites Resort
Royal Islander All Suites Cancun
Royal Islander All Suites
The Royal Islander An All Suites Resort
Royal Islander Suites Resort
The Royal Islander An Suites
The Royal Islander - An All Suites Resort Resort
The Royal Islander - An All Suites Resort Cancun
The Royal Islander - An All Suites Resort Resort Cancun

Frequently asked questions

Can I cancel my reservation for free at The Royal Islander - An All Suites Resort and receive a full refund?
Yes, The Royal Islander - An All Suites Resort offers free cancellation on select room rates, because flexibility matters! Please refer to The Royal Islander - An All Suites Resort cancellation policy on our site for more details about any exclusions or requirements.
Does The Royal Islander - An All Suites Resort have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is The Royal Islander - An All Suites Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Royal Islander - An All Suites Resort?
Self-parking is free at this property.
What time is check-in at The Royal Islander - An All Suites Resort?
Check-in is from 4 PM to midnight.
What time is check-out at The Royal Islander - An All Suites Resort?
Checkout is at 11 AM. Late checkout is available for MXN 1500 (subject to availability).
Where is The Royal Islander - An All Suites Resort located?
Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Delfines Beach and Maya Cancun Museum. El Rey Ruins and Aquaworld are also within 2 miles (3 km).
4.3
Excellent
5 - Excellent
524
4 - Good
299
3 - Okay
95
2 - Poor
42
1 - Terrible
29

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, had no problems calm environment
Stayed 8 nights in Oct 2020

1/5 Terrible

Travelled with family and small children
Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Cleanliness, staff & service
Don’t stay here! They are trying to make up for the covid-19 losses and therefore charging you for everything! They also want you to use their taxi and your services otherwise they give you attitude. They told me they would give me great tour deals as a guest, and ended up trying to sell me a timeshare to get that discount, making me waste my time. They are rude and unprofessional. The manager called me to apologize but didn’t even offer something to makeup for it. Stay at the emporio next door, it’s cheaper and honestly they are so nice there.
Stayed 4 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Staff are Nice room is clean, beach water is a little rough didn't see anyone in the water when I was there
Stayed 3 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was awesome to be there ,hotel beautiful and keep ingreat shape ...we love to come back later again ... Thanks for everything !
Stayed 4 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had hand sanitizer in elevators and public spaces throughout the resort. During this pandemic, this was beyond what I was expecting. Every room had a box of face masks, alcohol wipes, and hand sanitizer. Very nice room and friendly staff.
Stayed 1 night in Oct 2020

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