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The Royal Islander - An All Suites Resort

Photo gallery

Featured Image
On the beach, beach towels, beach volleyball
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of The Royal Islander - An All Suites Resort

The Royal Islander - An All Suites Resort

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationDelfines Beach10 min walk
  • Popular LocationMaya Cancun Museum11 min walk
  • Popular LocationEl Rey Ruins19 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Choose dates to view prices

About this area

Cancun

Located in Cancun's Zona Hotelera neighborhood, The Royal Islander - An All Suites Resort is near the airport and on the beach. The area's natural beauty can be seen at Delfines Beach and Chac Mool Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Traveling with kids? Consider Ventura Park Cancun, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with jet skiing, kayaking, and scuba diving nearby, or enjoy the great outdoors with ecotours.
Popular Location

What's nearby

  • Delfines Beach - 10 min walk
  • Maya Cancun Museum - 11 min walk
  • El Rey Ruins - 19 min walk
  • Ballenas Beach - 3 min drive
  • Aquaworld - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • Captain's Cove — 12 min walk
  • Tempo By Martin Berasategui — 3 min drive
  • Gustino Italian Grill — 3 min drive
  • La Capilla Argentina — 3 min drive
  • Puerto Madero — 4 min drive

About this property

The Royal Islander - An All Suites Resort

3.5-star resort on the beach, near Delfines Beach
Spend the day playing on the beach then return to dine at one of The Royal Islander - An All Suites Resort's 4 restaurants. All 179 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like microwaves and coffee makers. Limited housekeeping is available.
The Royal Islander - An All Suites Resort offers 179 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on a limited basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–noon: MXN 260 for adults and MXN 260 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Outdoors

  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: MXN 1500
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
This property offers onsite health screenings for COVID-19 (rapid antigen screenings) once per stay, through July 17, 2021. PCR screenings for COVID-19 are available for a surcharge. Reservations for health screenings are required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1500 per night
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 260 for adults and MXN 260 for children (approximately)
  • Late check-out fee: MXN 1500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is not available on Sundays and public holidays.

Property is also known as

Royal Islander
Royal Islander Cancun
Royal Islander Condo
Royal Islander Condo Cancun
Royal Islander All Suites Resort Cancun
Royal Islander All Suites Resort
Royal Islander All Suites Cancun
Royal Islander All Suites
The Royal Islander An All Suites Resort
The Royal Islander
Royal Islander Suites Resort
The Royal Islander An Suites
The Royal Islander - An All Suites Resort Resort
The Royal Islander - An All Suites Resort Cancun
The Royal Islander - An All Suites Resort Resort Cancun

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 546 out of 988 reviews
5 - Excellent 55%
Rating 4 - Good. 276 out of 988 reviews
4 - Good 28%
Rating 3 - Okay. 95 out of 988 reviews
3 - Okay 10%
Rating 2 - Poor. 39 out of 988 reviews
2 - Poor 4%
Rating 1 - Terrible. 32 out of 988 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness
This is our second time staying at the Royal Islander Resort. This time was not as great as the first time. Cons- -We were not able to use our room card to charge things at the resort as we have before (as you would in a resort). We were told there was some sort of problem with the system. However, they did not seem to tell their staff. Whenever we were eating at the resort restaurant or ordering drinks poolside, we were given a look and checked our room as if we weren't staying at the resort. We had to use our credit card everywhere for everything. Instead of having one charge, we had a million small charges on our card. -Time Shares- apparently this is a huge thing now. We were approached and/or called daily about going to the timeshare meeting. From the very beginning we told them we were not interested. So they would send someone else to ask and talk to us on and on about why we weren't interested. -Resort Grounds- the hotel looks a bit more run down than last time we were there. Absolutely no renovations or upkeep seems to have been done. -Beach Access- water is very rough in this area. We were not able to go in the water. Pros- -This is a family friendly resort. There are no large groups of young drunk people or anything like that. -If you have older kids, the Murphy beds are a plus. They don't have to share a bed; they each get their own twin bed. This is actually the main reason we went back to this hotel.
Stayed 8 nights in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and well run. Only stayed one night so hard to tell but checkin was smooth and room was clean and spacious. Quiet pool with huge sun deck.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and clean
Stayed 5 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel… staff was grate and check in was fast
Stayed 5 nights in Jun 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort..Cleaning is non-stop, make your feel safer
Stayed 4 nights in May 2021