3/5 Okay
Verified traveller
Travelled with family
23 Jun. 2021
Liked: Cleanliness
This is our second time staying at the Royal Islander Resort. This time was not as great as the first time.
Cons-
-We were not able to use our room card to charge things at the resort as we have before (as you would in a resort). We were told there was some sort of problem with the system. However, they did not seem to tell their staff. Whenever we were eating at the resort restaurant or ordering drinks poolside, we were given a look and checked our room as if we weren't staying at the resort. We had to use our credit card everywhere for everything. Instead of having one charge, we had a million small charges on our card.
-Time Shares- apparently this is a huge thing now. We were approached and/or called daily about going to the timeshare meeting. From the very beginning we told them we were not interested. So they would send someone else to ask and talk to us on and on about why we weren't interested.
-Resort Grounds- the hotel looks a bit more run down than last time we were there. Absolutely no renovations or upkeep seems to have been done.
-Beach Access- water is very rough in this area. We were not able to go in the water.
Pros-
-This is a family friendly resort. There are no large groups of young drunk people or anything like that.
-If you have older kids, the Murphy beds are a plus. They don't have to share a bed; they each get their own twin bed. This is actually the main reason we went back to this hotel.
Stayed 8 nights in Jun 2021