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The Royal Islander – An All Suites Resort

Photo gallery for The Royal Islander – An All Suites Resort

Sundeck
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of The Royal Islander – An All Suites Resort

The Royal Islander – An All Suites Resort

3.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Blvd. Kukulcan, Km. 17, Lote 50, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationIberostar Cancun Golf Course11 min walk
  • Popular LocationDelfines Beach11 min walk
  • Popular LocationEl Rey Ruins19 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive

Room options

About this area

Cancun

The Royal Islander – An All Suites Resort is located in Zona Hotelera, a neighborhood in Cancun, and is near the airport and on the beach. Tequila Museum and Cinemex La Isla Cancun are cultural highlights, and some of the area's activities can be experienced at Moon Palace Golf Club and Iberostar Cancun Golf Course. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Ventura Park Cancun. Jet skiing, kayaking, and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
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Map

What's nearby

  • Iberostar Cancun Golf Course - 11 min walk
  • Delfines Beach - 11 min walk
  • Maya Museum of Cancun - 15 min walk
  • Oasis Arena - 19 min walk
  • El Rey Ruins - 19 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • Xkat-ik - 11 min walk
  • Da Vinci - 16 min walk
  • Restaurante Benazuza - 20 min walk
  • Mole - 3 min drive
  • Bana - 3 min drive

About this property

The Royal Islander – An All Suites Resort

3.5-star family-friendly resort located in Zona Hotelera
A swim-up bar, a poolside bar, and a grocery/convenience store are just a few of the amenities provided at The Royal Islander – An All Suites Resort. This resort is a great place to bask in the sun with a white sand beach, sun loungers, and beach umbrellas. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 4 onsite restaurants. Enjoy onsite activities like basketball and volleyball. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), a free area shuttle, and free bicycle rentals
  • 2 outdoor tennis courts, express check-out, and ATM/banking services
  • Guest reviews give top marks for the overall value, pool, and location
Room features
All 179 individually furnished rooms feature comforts such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls. Guest reviews highly rate the spacious rooms at the property.
Other conveniences in all rooms include:
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 43-inch HDTVs with cable channels
  • Wardrobes/closets, balconies, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free area shuttle

Food and drink

  • Daily buffet breakfast available for a fee: MXN 260 for adults and MXN 260 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Microwave

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Similar properties

See similar properties

Cancun
Cancun
Zona Hotelera
Zona Hotelera
Hotel resort
Hotel resort
3 star
3 star
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: MXN 5000
Express check-out available

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 10000 per accommodation, per night
  • A tax is imposed by the city: MXN 72.62 per accommodation, per night
  • Sanitation services: MXN 72.62 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MXN 260 for adults and MXN 260 for children (approximately)
  • Late check-out fee: MXN 5000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is not available on Sundays and public holidays.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royal Islander
Royal Islander Cancun
Royal Islander Condo
Royal Islander Condo Cancun
Royal Islander All Suites Resort Cancun
Royal Islander All Suites Resort
Royal Islander All Suites Cancun
Royal Islander All Suites
The Royal Islander An All Suites Resort
The Royal Islander
Royal Islander Suites Resort

Frequently asked questions

Does The Royal Islander – An All Suites Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Royal Islander – An All Suites Resort?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at The Royal Islander – An All Suites Resort on Mar 5, 2023 start from CA $287.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Islander – An All Suites Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Islander – An All Suites Resort?

Self parking and extended parking are free at this property.

What time is check-in at The Royal Islander – An All Suites Resort?

Check-in is from 4 PM - midnight.

What time is check-out at The Royal Islander – An All Suites Resort?

Check-out is at 11 AM. Late check-out is available for MXN 5000 (subject to availability).

Where is The Royal Islander – An All Suites Resort located?

Nestled on the beach, this Zona Hotelera resort is 0.1 mi (0.1 km) from Hotel Zone Beaches and 0.6 mi (0.9 km) from Delfines Beach. Iberostar Cancun Golf Course and Museo Maya Trailhead are also within 15 minutes.

Can I cancel my reservation for free at The Royal Islander – An All Suites Resort and receive a full refund?

Yes, The Royal Islander – An All Suites Resort offers free cancellation on select room rates, because flexibility matters! Please refer to The Royal Islander – An All Suites Resort cancellation policy on our site for more details about any exclusions or requirements.

The Royal Islander – An All Suites Resort Reviews

The Royal Islander – An All Suites Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1038 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 274 out of 1038 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 91 out of 1038 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 46 out of 1038 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 44 out of 1038 reviews" "
" "2 - Terrible 4%

9.1/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Geneva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our balcony was amazing. The reception staff were exceptional.
Stayed 4 nights in Jan 2023

2/10 Terrible

christian

Travelled with partner
Disliked: Amenities, property conditions & facilities
Started at check in . The lady at the check in never smiled and looked very unhappy . Obviously treated us in that way , very unpleasant . Building and site is very very outdated . Has the feel of a seniors home . Stay away if you want to have fun . Too bad because the beach there was very nice
Stayed 1 night in Feb 2023

6/10 Okay

sandra

Travelled with family
Disliked: Property conditions & facilities
very old. not variety of restaurants, food expensive

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been a member at the Royal Islander for 26 years. This is its last year and I am sorry to see our timeshare ending. The staff is excellent and friendly and they will take care of any issue that comes up. Jorge - bell staff, Cinthia - reception - Manuel, Caya Largo bar - Wilfredo - Caya Largo...outstanding employees and we will miss you all!

8/10 Good

Tayde, Beaumont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.

8/10 Good

Maria

Travelled with family
Liked: Cleanliness
Nice!!

4/10 Poor

Ranam

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
You have to walk 5 minutes to be able to get transportation. Be ware of them trapping you into this presentation for timeshare. The staff at the desk are not so friendly. They can't smile.

6/10 Okay

Noel

Travelled with partner
Disliked: Cleanliness
It was a good stay overall.some inconvenience but not so bad.

10/10 Excellent

Dean Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve been coming to the Royal Islander for over 20 years. Amazing staff very friendly and kind. Beautiful resort with all the amenities. Can’t wait to go back soon. Dean. C

8/10 Good

Quan

Liked: Cleanliness, staff & service, property conditions & facilities
It would be better if all-inclusive is provided