- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fantastic! Food can change a bit for breakfast for those who choose all inclusive.
Stayed 5 nights in Nov. 2019
Photo gallery
Reviews
Excellent
1,390 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- All-inclusive
Map
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO
What's nearby
- Langosta Beach
- 3 min walk
- Turtle Beach
- 13 min walk
- Tortuga Beach
- 19 min walk
- Cancun, Quintana Roo (CUN-Cancun Intl.)
- 21 min drive
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Book online or call:
1-866-500-4938Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only
Room Amenities
- Sleeps 5
More detailsVilla, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only
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More detailsMaster Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only
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More detailsVilla, 2 Bedrooms, Kitchen, Resort View - All Inclusive
Room Amenities
- Resort view
- Sleeps 4
More detailsFamily Villa, 2 Bedrooms, Kitchen, Resort View - All Inclusive
Room Amenities
- Resort view
- Sleeps 5
More detailsVilla, 2 Bedrooms, Kitchen, Beachside - All Inclusive
Room Amenities
- Beach view
- Sleeps 4
More detailsFamily Villa, 2 Bedrooms, Kitchen, Beachside - All Inclusive
Room Amenities
- Beach view
- Sleeps 5
More detailsMaster Villa, 2 Bedrooms, Kitchen, Resort View - All Inclusive
Room Amenities
- Resort view
- Sleeps 4
More detailsFamily Master Villa, 2 Bedrooms, Kitchen, Resort View - All Inclusive
Room Amenities
- Resort view
- Sleeps 6
More details
About this area
Cancun
Located on the beach, The Royal Cancun All Suites Resort is in Cancun's Zona Hotelera neighbourhood, an area with good shopping. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Delphinus Dreams and Cancun Interactive Aquarium. Travelling with kids? Consider Aquaworld, or check out an event or a game at Beto Avila Baseball Stadium.
4.5/5 guest location rating
Guests like it for
- Safe (474 reviews)
- Quiet (355 reviews)
- Good eats (299 reviews)
What's nearby
- Langosta Beach - 3 min walk
- Turtle Beach - 13 min walk
- Tortuga Beach - 19 min walk
- Forum Beach - 11 min drive
- Cancun Convention Center - 11 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive
Restaurants
- Where to eat
- La Palapa Restaurant – Beachfront family restaurant offering American cuisine. Serves breakfast, brunch and lunch daily.
- The Italian Trattoria – Garden-view restaurant with a bar offering Italian cuisine. Serves dinner daily.
- Trattoria Sport Bar – Garden-view sports bar offering American cuisine. Open daily.
- Snack Bar Poolside – Poolside restaurant with a bar offering American cuisine. Serves breakfast and lunch daily.
About this property
All-inclusive details
All-inclusive room rates at The Royal Cancun All Suites Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and local beverages included
24-hour room service
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Kids' club
Supervised activities for children between 4 and 12 years old
Policies
Check-in
Check-in between 4 PM - midnight
Minimum check-in age - 25
Special check-in instructions
Please note that guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
Please note: For European Plan reservations, maid service is provided every day except on Sundays and legal Mexican holidays. For All Inclusive reservations, daily maid service is provided.
Check-out
Check-out before 11 AM
Late check-out subject to availability
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pets
- Pets not allowed
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 500.00 per stay
- A tax is imposed by the city: USD 1.30 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Late check-out fee: USD 500 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping service is provided every day except Sunday and holidays.
We should mention
Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Property is also known as
- Royal Cancun All Suites Resort
- Royal All Suites Resort
- Royal Cancun All Suites
- Royal All Suites
- The Royal Cancun an All Suites Resort
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Free local area shuttle
Food and drink
- All buffet and à la carte meals, snacks and local beverages included
- 4 restaurants
- 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
- 24-hour room service
Things to do
- 2 outdoor pools
- 2 outdoor tennis courts
- Aerobics classes
- Beach volleyball
- Beach yoga
- Fitness centre
- Free bike hire
- Golf driving range
- Kayaking
- Playground
- Sailing
- Shopping
- Spa services
- Tennis
- Yoga classes
Family friendly
- 2 outdoor pools
- Babysitting/childcare (surcharge)
- Children's club (surcharge)
- DVD player
- Free local area shuttle
- Free cots/infant beds
- Free supervised childcare/activities
- Full-sized fridge
- Corner/local shop
- In-room childcare (surcharge)
- Kitchen
- Laundry facilities
- Microwave
- Playground
- Separate dining area
- Snack bar/deli
Conveniences
- ATM/banking services
- Lift
- Gift shop/newsstand
- Corner/local shop
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tennis lessons
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Business centre
- Computer station
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- Body treatments
- Facials
- Manicures and pedicures
- Massages
More
- Beach towels
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Down comforter
- Free cots/infant beds
- Pillow-top mattress
- Premium bedding
Bathroom
- Deep-soaking bathtub
- Free toiletries
- Hairdryer
- Shower/bathtub combination
Entertainment
- 32-inch LCD TV
- TV channels
- DVD player
Food and drink
- Coffee/tea maker
- Cookware/dishes/utensils
- Dining room
- Dishwasher
- Kitchen
- Microwave
- Oven
- Fridge
- Hob
Outdoor space
- Balcony
More
- Access via exterior corridors
- Desk
- Free local calls
- In-room massage
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Separate sitting area
Nearby things to do
Activities
- Boat tours
- Ecotours
- Golf lessons
- Golf
- Parasailing
- Scooter/moped hire
- Scuba diving
- Snorkelling
- Surfing/boogie boarding
- Waterskiing
- Windsurfing
Where to eat
- La Palapa Restaurant – Beachfront family restaurant offering American cuisine. Serves breakfast, brunch and lunch daily.
- The Italian Trattoria – Garden-view restaurant with a bar offering Italian cuisine. Serves dinner daily.
- Trattoria Sport Bar – Garden-view sports bar offering American cuisine. Open daily.
- Snack Bar Poolside – Poolside restaurant with a bar offering American cuisine. Serves breakfast and lunch daily.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked location and staff service, specifically their employee 'Ms. Salma' who gave her very good advice for different tours. I did not like the bad attitude of the Expedia's employee 'Eva' during my registration process due to some misunderstandings The room was not same as I booked, and she totally did not cooperate, very rude.
Stayed 5 nights in Nov. 2019
- Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and quiet. Staff extremely helpful.
Stayed 5 nights in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very helpful and friendly. We love staying at this resort and definitely recommend it to other families with kids.
Stayed 4 nights in Nov. 2019
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