Ratings based on 421 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller

Very clean and modern

Posted 25-Jan-2016
This was a fantastic place to stay. The only drawback was its location. When we first saw it it looks like any industrial building but once you walk in it's amazing.
2 out of 5
by A verified traveller from denver co

Far from beach and entertainment area. No fridge .

Posted 13-Jan-2016
Hotel was clean but poor . In such a hot place , fridge is not an option it is requirement.
5 out of 5
for Everyone
by A verified traveller from t

Excelente servicio y ubicacion perfecta.

Posted 9-Jan-2016
Muy limpio, buen servicio, buenas instalaciones y una excelente ubicacion. Si regresaria.
2 out of 5
by A verified traveller from houma louisiana

Far in everywhere.

Posted 2-Jan-2016
Far in the downtown. Not accessible to the restaurant, only taxi available on this area. When you booking you don't have any idea which room you stay. And if you like it. And the other thing it says when you booked free shuttle going to airport but it's not true.
2 out of 5
by A verified traveller from Houston, TX

Bad choice

Posted 26-Dec-2015
Certainly overpriced for what it offers. This can only be a one-night stay if you have to. Humid, dark rooms. Never again.
5 out of 5
for Personal Event
by Sara from Gothenburg

Great experience

Posted 6-Nov-2015 on Hotels
I landed here after a 29 hours long flight to Mexico. Was exhausted when I arrived and was met with the best of services. The staff let me take a break in the jacuzzi even though it was just allowed until 8pm (arrived 11pm) because they noticed I needed to relax. Would kindly recommend this hotel to anyone who would like a calm and clean place to stay in Cancún.
3 out of 5
for Business Travellers
by Denis from Honduras

Negocios en cancun

Posted 5-Nov-2015 on Hotels
Las fotos se ven mucho mejor de lo que es en realidad
4 out of 5
for Families
by Lizeth

Muy buen servicio

Posted 29-Oct-2015 on HotelClub
Muy buen hotel, instalaciones en buenas condiciones y limpias. Es muy tranquilo y se puede descansar. El personal es muy amable y te colabora en lo que necesites. Ofrece un excelente servicio, es de fácil acceso (No es tan alejado de la estación ADO, el taxi hacia el aeropuerto no es costoso, y se encuentra ubicado muy cerca de la estación de buses para ir a la zona hotelera y las playas de Cancún). Lo único malo es la señal del internet que se caía frecuentemente. Y además de todo eso, tiene muy buenos precios!!
4 out of 5
for Couples
by Graham from Brisbane

Mexican Cancun experience

Posted 27-Oct-2015 on Hotels
Pleasant hotel - with pool/spa. Local food nearby. Walk to Isla Mujeres ferry.
2 out of 5
for Getaway With Friends
by Sara from København

God service, men dårlig aircon og wifi

Posted 23-Oct-2015 on Hotels
Hotellet havde fantastisk imødekommende og serviceorinteret personale, de gjorde alt hvad der stod i deres magt for at gøre det til et behageligt ophold. Desværre virkede airconditioning ikke, så vi måtte skifte værelse midt om natten. Derudover var gik internettet nedenom og hjem flere gange i timen, ca hver 5 minut, så router skulle nulstilles og man var nød til at kontakte personalet for det. Placering var for vores vedkommende ikke optimal, var placeret langt fra diverse shoppingcentre, badestrande og natteliv. Værelset var stort og fint rengjort.