Ratings based on 447 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller fromGary, IN

Nice hotel close to the ferry going to Isla Mujere

Posted 17-Aug-2016
Pros: The swimming pool was nice the Jacuzzi could have been a little bigger but if you got there early you were fine.
Cons: They need to put a dresser in the room. Also they need to have an ice machine as well as a refrigerator.
Location: The location is fine for what we wanted to do which was catch the ferry from Puerto Juarez to Isla Mujeres.
We had a great time. We have stayed here a few times and its very clean and the staff is very friendly. Downtown is only about a 30 minute walk or you can catch a taxi or bus.
5out of 5
by A verified traveller fromLos Angeles

Nice and simple hotel closer to downtown

Posted 4-Aug-2016
Hotel felt just like home but without having to do the chores. Very clean, staff very polite, and helful. I would definitely come back as well as recommend to others. Hotel is not situated in the fast paced and crowed area like Hotelera area which is great for me because I could keep a closer eye on my little
4out of 5
by yann fromMontreal

Posted 9-Jul-2016 on Hotels
Séjour agréable dans un hotel qui n'a l'air de rien d l'e térieur mai un havre de paix à l'intérieur. Piscine et spa fort agréables et personnel vraiment acceueillant. Excellent rapport qualité/prix!
5out of 5
by A verified traveller

Habitaciones comodas

Posted 28-Jun-2016
Excelente servicio habitaciones comodas, solo estuve una noche
5out of 5
by A verified traveller fromReading, UK

A very good hotel

Posted 24-Jun-2016
Pros: It's actually quite pretty inside. Private......nice breakfast. Simplicity :)
Cons: Room fridges or a vending machine.
Location: It's in the middle of Cancun....there is everything to do there!
Well, where to start? Ok, so it was a cheap week away and I'd spent literally nothing on my stay there compared to what it really costs in the hotel zone. To be fair it doesn't have half of the facilities those branded ones do. But (and it's a big but). Everything is literally on your doorstep. Don't be scared of the area, it may look rough but the people are all friendly. I walked the whole of Cancun for 7 days and not once had any problems. This may just be the Mexican people IDK. But it's Mexico, not the UK. Or even halfway between. If you look for trouble you will find it. I didn't want any so I guess I didn't find any. I cannot guarantee your safety with this statement however, but as a single guy who was obviously a tourist who didn't speak the language (at all!). I had no problems. The hotel itself looks fab inside. It has a pool, hot tub an amazing rooftop platform. The rooms look nice, clean (and I mean very clean!). They lack fridges which would be my only gripe, but it's hardly a chore to get refreshments. Breakfast was simple but very nice. Traditional...you are in Mexico remember, not the USA or the UK. Enjoy your stay here if you go. If you're looking for friendly staff and a safe place to stay and not a lot else here's the place. I loved my stay there. I will be returning in the near future. :)
Comment from Hotel Management
21-Jul-2016 by Genesis, Hotel Management
Alex thank you so much for your review, we really appreciate it and please do come back!
4out of 5
by oscar fromMerida

Muy recomendable

Posted 14-Jun-2016 on Hotels
Personal muy amable
Comment from Hotel Management
24-Jun-2016 by Genesis, Hotel Management
Muchas gracias por su comentario.
4out of 5
by A verified traveller


Posted 11-Jun-2016 on Hotels
מאוד נחמד , ממוקם ליד תחנת אוטובוס אז מאוד נוח.
Comment from Hotel Management
by Genesis, Hotel Management
Thank you so much for your feedback.
4out of 5
by A verified traveller fromrecife

custo beneficio excelente

Posted 13-May-2016
Hotel muito central, com opções de compra por perto e um pouco difícil de encontrar Pq não tem fachada. Os quartos não tem frigobar e nunca fique nos apartamentos mais altos, a subida de escada é malvada.
4out of 5
by Marie-Christine fromMontréal

Posted 13-May-2016 on Hotels
Super hotel! (Très) propre et surtout pas cher! Super pratique avec voiture louée. Belle cours intérieure. On avait booké juste 3j et finalement on en ajoute d'autres... Rapport qualité / prix : excellent.
3out of 5
by David

Bien pour une nuit

Posted 27-Apr-2016 on Hotels
Positifs : Hotel propre,chambre, sdb et piscine agréable. Très bien pour une nuit. Négatifs : on entend la route, pas de papiers wc dans notre chambre et la personne de l'accueil nous a réclamer de payer les petits déjeuner des enfants alors qu'il était bien noté parking, wifi et petits déjeuner gratuits sur notre réservation. J'ai donc refuser et je lui ai renvoyer le mail de confirmation pour preuve (bien faire attention).
Comment from Hotel Management
9-Jul-2016 by Genesis, Hotel Management
Thank you for your feedback and we apologize for any inconvenience you had while staying with us.