This is the best resort we have ever been too. The staff is amazing, they are kind and you can see they enjoy working there. They treat you like family and want to make your stay enjoyable. Thanks to Julian A at the Buffett, thanks to Fernando at the cafeteria, thanks to the playmakers Adri Cuba, Tarzan and Italiano they are the best and always treat you as family. I wish I remember the name of the girl at the Expedia reception she made out check in an enjoyable experience and gave us an amazing room. The housekeepers are the nicest and they kept our room clean and shiny. The Cuban musicians that came to the beach dinner were the best, a lovely voice that made the night magical. If you want to have the time of your life go to this resort. Amazing and happy people made our stayed unforgettable. Thanks we will be back soon.
The only rude person was Rudy at the sales presentation, he was pushy and nasty when we said we wanted to think before we make a decision. Do not go to this presentations.