Dear Guest, It was an honor to be your host during your trip in Costa Mujeres and thank you for taking the time to rate us following your recent stay at TRS Coral hotel.I'm glad we were able to exceed your expectations and pleased to confirm that your stay with us has been completely satisfactory and that you have taken home a beautiful memory. We look forward to welcoming you back in the near future.

Dear Guest,I would like to take this opportunity to apologize for the impression of our services during your stay.Your comments have been heard and we apologize for not meeting your expectations for service at this time.Please be assured that we will take appropriate measures to prevent this from happening again.Cordially,

Dear Guest,We are very pleased that you enjoyed your stay at our TRS Coral Hotel.We pride ourselves on the service provided by our wonderful staff members, I am glad that they were able to exceed your expectations.We trust that this was the first of many future visits to this your home in paradise.Cordially,

Dear Guest, Thank you for giving us the opportunity to share the Palladium Experience with you and to help make your vacation as memorable and beautiful as possible. I hope we get the chance to welcome you again soon to experience the improvements. Kind regards

Thank you for the amazing review, we are thrilled to read that you had an amazing stay.We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

Allow us to thank you for choosing us as your destination. Thank you very much for sharing your comments.You can be assured that our colleagues will continue to be one step ahead when making your next visit as fulfilling as this one. We all look forward to welcoming you back on many future occasions.Kind regards,José Tlapaya Hospitality Senior Advisor

Allow us to thank you for choosing us as your destination. Thank you very much for sharing your comments.You can be assured that our colleagues will continue to be one step ahead when making your next visit as fulfilling as this one. We all look forward to welcoming you back on many future occasions.Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review, we are thrilled to read that you had an amazing stay.We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review, we are thrilled to read that you had an amazing stay.We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.Can't wait to welcome you back!Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review, we are thrilled to read that you had an amazing stay.We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.Can't wait to welcome you back!Kind regards,José Tlapaya Hospitality Senior Advisor

Dear guest,Thank you for your feedback and for taking the time to post your vacation experience.I can assure you that this is not the usual service we aim to provide. At the same time, I thank you for bringing your detailed comments to my attention, which will allow me to address these details individually with each department.We regret the impression that our services have made on this occasion, however, at TRS Coral Hotel we will be honored to be your hosts and serve you with the excellence you deserve.Sincerely,José Tlapaya Hospitality Senior Advisor

Dear guest,Thank you for your feedback and for taking the time to post your vacation experience.Your feedback will be shared with the proper team, whom I'm sure will take the measures to prevent this kind in issues from happening again.I hope we get the chance to welcome you again soon to experience the improvements.Sincerely,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review!We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you so much for taking the opportunity to tour each and every one of our facilities, your first hand information will help other travelers get an-idea of the beautiful experience they will have at TRS Coral Hotel.We appreciate the amazing rating, we are glad we accomplished our main goal, which is to turn guests into fans.Nothing will give us more pleasure than to welcome you back in the near future in this, your home away from home!Kind regards,José Tlapaya Hospitality Senior Advisor

Dear Guest,We are very pleased that you enjoyed your stay at our TRS Coral Hotel.We pride ourselves on the service provided by our wonderful staff members, I am glad that they were able to exceed your expectations.We trust that this was the first of many future visits to this your home in paradise.Cordially,

It was an honor to be your host during your trip in Costa Mujeres and thank you for taking the time to rate us following your recent stay at TRS Coral Hotel.It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcome you again soon!Kind regards,José Tlapaya Hospitality Senior Advisor

Dear guest,Thank you for your feedback and for taking the time to post your vacation experience.I can assure you that this is not the usual service we aim to provide. At the same time, I thank you for bringing your detailed comments to my attention, which will allow me to address these details individually with each department.We would love to have the opportunity to welcome you back and show you our best and warmest hospitality.Sincerely,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review, we are thrilled to read that you had an amazing stay.We appreciate the amazing rating, we are glad we accomplished our main goal, which is to turn guests into fans.Nothing will give us more pleasure than to welcome you back in the near future in this, your home away from home!Kind regards,José Tlapaya Hospitality Senior Advisor

Dear guest, We want to thank you for choosingTRS coral for your recent vacations in the Mexican Caribbean and especially thank you for sending us your comments through your helpful review. We offer you a sincere apology, in the same way we regret not having provided our services even more according to your requirements. Your comments will be shared with our team in order to find a solution. seeking the comfort of our guests and regarding their comments on the food and services, we assure you that your observations will be transmitted to our Management, we continue working on offering a greater variety and making the service of our staff more efficient in each area.Sincerely,

We appreciate this wonderful rating!It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcome you again soon!Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review!We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

Dear guest,Thank you for your feedback and for taking the time to post your vacation experience.Your comments will be shared with our team in order to find a solution. It will be a pleasure to have a second chance to welcome you and show you that we can live up to your expectations.Sincerely,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review, we are thrilled to read that you had an amazing stay.We take great pride in the service that our staff members provide, I'm glad we were able to exceed your expectations.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

It was an honor to be your host during your trip in Costa Mujeres and thank you for taking the time to rate us following your recent stay at TRS Coral Hotel.It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcome you again soon!Kind regards,José Tlapaya Hospitality Senior Advisor

We appreciate this wonderful rating!It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcome you again soon!Kind regards,José Tlapaya Hospitality Senior Advisor

Dear guest,Thank you for your feedback and for taking the time to post your vacation experience.I'm glad to hear that you found the property outstanding and that you plan to return for another vacation. However, it's disappointing to hear that your member benefits were not applied during your stay. Your feedback will be shared with the proper team, whom I'm sure will take the measures to prevent this kind in issues from happening again.Until the next time we have the honor of hosting you, we place ourselves at your continued service.Kind regards,José Tlapaya Hospitality Senior Advisor

Dear guest,Thank you for your feedback and for taking the time to post your vacation experience.Also the positive feedback is very much appreciated and will be taken into consideration. Thank you for taking the time to share your experience with us and allow us to find ways to improve.Sincerely,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review!We appreciate the amazing rating, we are glad we accomplished our main goal, which is to turn guests into fans.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcome you again soon!Kind regards,José Tlapaya Hospitality Senior Advisor

On behalf of our team at TRS Coral Hotel, we would like to thank you for choosing us recently.I'm glad to hear that you found the property beautiful and enjoyed the great food options available, especially the sushi. Your feedback about the pool area being a bit noisy is noted. Certantly, it's important to maintain a balance between lively atmosphere and tranquility to accommodate all guests' preferences.We look forward to welcome you again to continue to create lots of memorable experiences.Kind regards,José Tlapaya Hospitality Senior Advisor

Dear Nina,Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear that you enjoyed the food and found our staff to be helpful and available. However, we apologize for the issues you experienced during your stay.We take cleanliness and maintenance very seriously, and we are disappointed to hear about the condition of the sheets, the smell in the room, and the quality of the towels. Please be assured that we have addressed these issues with our housekeeping team to ensure that they are rectified immediately.Regarding the location of our hotel, we understand that it may not be ideal for everyone due to its distance from the airport. However, we believe that our secluded location offers a unique and tranquil experience for those looking to get away from the hustle and bustle of city life.We also take your feedback about heavy drinking at the pools seriously, and we will review our policies and procedures to ensure that all guests can enjoy a safe and comfortable environment during their stay.We appreciate your comments as they help us improve our services and provide a better experience for our guests. We hope that you will consider giving us another chance in the future to show you the true quality of our hotel.Thank you again for your feedback.Warm regards,

Dear Agron,Thank you for taking the time to provide your rating, your kind words, and we are honor to receive the highest score. We appreciate your support and hope to welcome you back in the future for another exceptional stay! With my best regards.

Dear Adam,Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a great stay and that you enjoyed the swim-up suite and the "Premium experience" you opted for. It is wonderful to know that our staff made your stay special with their friendliness and helpfulness.We greatly appreciate your feedback and are thrilled to hear that tipping well from the beginning enhanced your experience. Your kind words and recommendation mean a lot to us, and we will be sure to share your feedback with our team.We look forward to welcoming you back in the future and providing you with another memorable stay.Warm regards,

We appreciate this wonderful rating! It's great to know you had an awesome time with us and enjoyed our lovely offerings and services.We look forward to welcome you again soon!Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review!We take great pride in the service that our staff members provide, I'm glad we were able to exceed your expectations.We look forward to welcoming you back in the near future.Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for sharing your detailed feedback about your stay at TRS Coral Hotel! I'm glad to hear that you and your wife enjoyed the property and found our staff to be hospitable and helpful, especially during your first trip to Cancun.Your observation about the resort being more popular with older or middle-aged couples is noted, and it's understandable that you found the atmosphere to be less lively as a result. Additionally, it's unfortunate that the pools and beach were empty in the evenings, which may have contributed to a quieter vibe than expected.Regarding the swim-up room, I'm sorry to hear that the water was too cold to fully enjoy. It's important for us to be aware of such issues so we can address them for future guests.Your feedback about the food is also appreciated, and it's great to hear that you particularly enjoyed the breakfast buffet and the Thai restaurant.Once again, thank you for taking the time to share your experience with us and allow us to find ways to improve.Sincerely,José Tlapaya Hospitality Senior Advisor

Thank you for sharing your experience at TRS Coral Hotel! I'm glad to hear that you found the service excellent and that the staff were helpful and proficient in English. It's also wonderful to hear that you enjoyed the property, beach, and food during your visit.However, I'm sorry to hear that you were disappointed with the quality of the drinks. Your feedback about the drinks is valuable, and it's important for us to know where improvements can be made.Thank you again for your feedback, we will be more than happy to have you back soon!Kind regards,José Tlapaya Hospitality Senior Advisor

Thank you for the amazing review! We are thrilled to read that you had an amazing stay.We are glad we accomplished our main goal, which is to turn guests into fans.Nothing will give us more pleasure than to welcome you back in the near future in this, your home away from home!Kind regards,José Tlapaya Hospitality Senior Advisor

Dear Ali,Thank you for taking the time to provide your rating, and we are honor to receive the highest score. We appreciate your support and hope to welcome you back in the future for another exceptional stay! With my best regards.

Dear Guest,Thank you for deciding to stay with us during your vacation in the Caribbean.It is good to know that you enjoyed your stay with us, due to our beautiful facilities and the level of service provided by the staff.We are delighted with the positive aspects of your stay, and also disappointed to know that on this occasion we did not meet your expectations in terms of the service received.Rest assured, each and every guest is of utmost importance to us.It will be a pleasure to have a second opportunity to welcome you and show you that we can live up to your expectations.Cordially,

Dear Emmanuel,Thank you for taking the time to provide your rating, and we are honor to receive the highest score. We appreciate your support and hope to welcome you back in the future for another exceptional stay! With my best regards.

Dear Danielle,Thank you for taking the time to provide your rating, and we are honor to receive the highest score. We appreciate your support and hope to welcome you back in the future for another exceptional stay! With my best regards.

Thank you for sharing your experience at TRS Coral Hotel! It's wonderful to hear that you had a great stay with your friends at the resort and that the staff, including your ebutlers Robin and Darinsel, as well as Victor, Eduardo, and Benyi, went above and beyond to ensure you had a fantastic trip. We will be sure to give them special recognition. Your feedback about the promotion of the wellness spa is noted, and it's good to hear that it didn't significantly impact your enjoyment of the trip.Nothing will give us more pleasure than to welcome you back in the near future in this, your home away from home!Kind regards,José Tlapaya Hospitality Senior Advisor

Dear Rob, "Thank you for your kind words! We're thrilled to hear that you had an amazing experience with us. We can't wait to welcome you back on your next visit!"

Dear Homayoun,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay. Your comments are truly valuable to us as we continuously strive to improve our services.We are sorry to hear about the long wait for check-in and the shortage of towels in the pool area. This does not meet our usual standards, and we will address these issues with our team to ensure they are resolved promptly.Regarding the food quality, we regret that it did not meet your expectations. We take your comments seriously and will work with our culinary team to enhance the quality of our offerings.We hope that despite these shortcomings, you were able to find aspects of your stay enjoyable. It would be our pleasure to have the opportunity to welcome you back and provide you with a more seamless and enjoyable experience.Sincerely,

Thank you for sharing your feedback about your experience at TRS Coral Hotel! It's great to hear that you enjoyed the wonderful restaurants on the property. However, I understand that the challenge of getting a seat at the pool and the need for advance reservations can impact the spontaneity of your experience.Your input is valuable and fully noted. For us, it's important to be aware of our guests preferences and areas for improvement.Once again, thank you for taking the time to share your experience with us and allow us to find ways to improve.Sincerely,José Tlapaya Hospitality Senior Advisor

Thank you for sharing your experience at TRS Coral Hotel! I'm glad to hear that you loved the service at the pools and enjoyed the amazing views of the property. However, I'm sorry to hear that the room service didn't meet your expectations. Your feedback is valuable, and it's important for us to know where improvements can be made.Once again, thank you for taking the time to share your experience with us and allow us to find ways to improve.Sincerely,José Tlapaya Hospitality Senior Advisor

Dear Adewale,Thank you for taking the time to provide your rating, and we are honor to receive the highest score. We appreciate your support and hope to welcome you back in the future for another exceptional stay! With my best regards.

Thank you for sharing your feedback! I'm glad to hear that you found the property nice, clean, and quiet. It's also great that you enjoyed the food and noted the quality of alcohol provided.If there's anything specific you loved about your stay, feel free to let us know. Thank you again for your feedback, we will be more than happy to have you back soon!Kind regards,José Tlapaya Hospitality Senior Advisor

Dear Amal,I'm sorry to hear about your negative experience at our hotel. We sincerely apologize for the inconvenience you experienced during your stay. It is unacceptable that you were initially assigned a room under construction and that you had difficulty finding the alternative room without proper assistance. Our team provides a safe and comfortable environment for all of our guests, and we are disappointed to hear that we fell short in meeting your expectations.We understand the frustration and disappointment you must feel, and we want to extend our sincerest apologies for the inconvenience caused. We value your feedback and will use it to improve our service and ensure that similar situations do not occur in the future.Please know that your comments have been taken to heart, and we hope to have the opportunity to regain your trust in the future. If you would like to discuss your experience further, please do not hesitate to contact us directly. We truly appreciate your feedback and the opportunity to address your concerns.