TRS Coral Hotel - Adults Only - All Inclusive

Honestly, would not recommend. We experienced discrimination, and when this was brought up with management at the resort, nothing was done. Anti-LGBT sentiment? Rampant. Anti-Asian, also rampant. With Covid-19, there were comments from staff about Europeans. Talked with other guests who are very unhappy. There’s a severe difference from those who have a nice swim up or loft and those who do no have one or have one with a poor view. Strongly consider another resort with more consistent experiences. DO NOT come here expecting luxury. While we were there it was about 60% capacity. Any busier and I couldn’t imagine the staff and restaurant could handle. Waiting for drinks, food, intra-resort transit was already a struggle, but maybe it wasn’t for non-gay white people who spoke perfect English. The non-TRS is a mess. I’ve been to 3-star resorts that know what ginger beer is. It’s an issue here. In some ways quality is so high, but there are so many places it’s lacking and the discrimination is just unacceptable.

The staff was incredibly helpful. Some of the most friendly people on the planet

Pluses - room was spacious (loft suite), good choices for dinner (Thai and Mexican restaurant are great), like the breakfast options to order off menu, great idea with on going transportation due to distance between room and activity area, pool very nice and relaxing atmosphere Needs attention - seemed like resort was short staffed in many areas daily (pool and Helios for lunch); you had to wait a long time for someone to check if you need anything and then it would take forever to get what you asked for OR even forgotten, need more options for lunch off of menu; Buffet is not ideal, loft suite ceiling had area falling off and housekeeper did not seem to notice stuff left on the floor, location is far from external restaurants, malls, etc and taxi service is expensive (around 80 dollars for round trip to closest mall complex).