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Overview of TRS Coral Hotel - Adults Only - All Inclusive

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Guest reviews

4.2 / 5Very Good
230 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

Highlights

Popular LocationNorte Beach9 min drive
Popular LocationCosta Occidental de Isla Mujeres National Park11 min drive
Popular LocationMujeres Beach13 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive

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  • Junior Suite Single Use

    Room amenities

    • 538 sq ft
    • Lake view
    • Sleeps 1
    Show details
  • Junior Suite

    4.7/5 guest room rating

    Room amenities

    • 538 sq ft
    • Lake view
    • Sleeps 3
    Show details
  • Junior Suite Swim Up Single Use

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Lake view
    • Sleeps 1
    Show details
  • Junior Suite Swim Up

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Lake view
    • Sleeps 2
    Show details
  • Loft Suite Single Use

    Room amenities

    • 990 sq ft
    • Lake view
    • Sleeps 1
    Show details
  • Loft Suite

    4.4/5 guest room rating

    Room amenities

    • 990 sq ft
    • Lake view
    • Sleeps 2
    Show details
  • Junior Suite + One FREE Lesson at Rafa Nadal Tennis Centre

    Room amenities

    • 538 sq ft
    • Sleeps 3
    Show details

About this area

Costa Mujeres

Located in Costa Mujeres, TRS Coral Hotel - Adults Only - All Inclusive is on the beach. Las Americas Cancun Mall and Market 28 are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Garrafon Natural Reef Park. Don't miss out on a visit to Dolphin Discovery.

Map
Popular Location

What's nearby

  • Norte Beach - 9 min drive
  • Costa Occidental de Isla Mujeres National Park - 11 min drive
  • Dolphin Discovery - 11 min drive
  • Mujeres Beach - 13 min drive
  • Las Americas Cancun Mall - 20 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • Capricho — 1 min walk
  • La Boheme (French) — 1 min walk

About this property

TRS Coral Hotel - Adults Only - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at TRS Coral Hotel - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 469 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy jetted bathtubs, and other standard amenities include free minibar items, separate sitting areas and Smart TVs.
TRS Coral Hotel - Adults Only - All Inclusive offers 469 forms of air-conditioned accommodation which are accessible via exterior corridors, and features free minibar items and espresso makers. This accommodation offers separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries.
This Costa Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Return airport shuttle (surcharge)

Food and drink

6 restaurants and 1 coffee shop/cafe
2 swim-up bars, 3 poolside bars and 3 bars/lounges
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
3 outdoor pools
8 outdoor tennis courts
Aerobics classes
Basketball
Beach volleyball
Billiards/pool table
Canoeing
Full-service spa
Kayaking
Pilates classes
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
Hot tub
Steam room
Tennis
Volleyball
Windsurfing
Yoga classes

Family friendly

3 outdoor pools
Dry-cleaning service
Corner/local shop
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
German
Italian
Spanish

Business services

Computer station
Meeting rooms
Conference centre (1500 square feet of space)

Outdoors

Beachfront location
Free pool cabanas
Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

20 treatment rooms
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens
Pillow menu

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Jetted bathtub
Separate bathtub and shower
Towels

Entertainment

50-inch smart TV
Films for purchase

Food and drink

Espresso maker
Free bottled water
Free minibar

More

Access via exterior corridors
Desk
Iron/ironing board
Phone
Safe
Separate sitting area
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub
Guests under 18 years old are not allowed in the spa

Guest reviews

4.2
Very Good
5 - Excellent
138
4 - Good
46
3 - Okay
20
2 - Mediocre
14
1 - Poor
12
4.6
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.6
Property condition

1/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, amenities

There are 5-6 restaurants, and not one has good food. The families we talked to all said the same thing and that they made a mistake staying here. The service is so terrible as well. You get room service included in your stay and it took OVER 2 hours, and when the food arrived it was soggy, and freezing cold. I asked for a hair dryer and it took an hour and a half to arrive. There is nothing to do by 9 PM, and you are not near the Cancun downtown area. We left after 3 nights and finished our week elsewhere. Nothing is close enough to walk to. Walk a mile to eat, and play tennis which was the inky good thing about this place. Takes forever to wait for the included golf carts they will drive you around in as well. When we left they tried to charge us for a night we weren’t going to stay...took two hours to get a refund for the nights we wanted to leave early from because everything all around was terrible.

Stayed 6 nights in Feb 2020

1/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Honestly, would not recommend. We experienced discrimination, and when this was brought up with management at the resort, nothing was done. Anti-LGBT sentiment? Rampant. Anti-Asian, also rampant. With Covid-19, there were comments from staff about Europeans. Talked with other guests who are very unhappy. There’s a severe difference from those who have a nice swim up or loft and those who do no have one or have one with a poor view. Strongly consider another resort with more consistent experiences. DO NOT come here expecting luxury. While we were there it was about 60% capacity. Any busier and I couldn’t imagine the staff and restaurant could handle. Waiting for drinks, food, intra-resort transit was already a struggle, but maybe it wasn’t for non-gay white people who spoke perfect English. The non-TRS is a mess. I’ve been to 3-star resorts that know what ginger beer is. It’s an issue here. In some ways quality is so high, but there are so many places it’s lacking and the discrimination is just unacceptable.

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was incredibly helpful. Some of the most friendly people on the planet

Stayed 4 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Pluses - room was spacious (loft suite), good choices for dinner (Thai and Mexican restaurant are great), like the breakfast options to order off menu, great idea with on going transportation due to distance between room and activity area, pool very nice and relaxing atmosphere Needs attention - seemed like resort was short staffed in many areas daily (pool and Helios for lunch); you had to wait a long time for someone to check if you need anything and then it would take forever to get what you asked for OR even forgotten, need more options for lunch off of menu; Buffet is not ideal, loft suite ceiling had area falling off and housekeeper did not seem to notice stuff left on the floor, location is far from external restaurants, malls, etc and taxi service is expensive (around 80 dollars for round trip to closest mall complex).

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Positives: Loved the loft suite. Loved all of the most current technology. All of the people working there were soooooo nice. If there was anything that needed taken care of it was taken care of immediately. Having a butler was great. All of the food was very good except for the food served at Chic....I couldn't eat any of it except for the soup they served. The show on the other hand was great. Super relaxing. No kids. Other: It's far out and there is nothing else out there. We took a cab down to the hotel zone.....$40 each way. There may be cheaper way, idk, didn't check. Some communications issues because we am limited to English but not too bad.

Stayed 5 nights in Feb 2020