Find Shopping Hotels in Cancun from CA $61

"Classier than many of the other properties, yet still comfortable. Pools for party, pools for quiet, and dining for any taste. The most amazing customer service on Earth, from the pool to the front desk. Meticulously clean due to a veritable army of cleaning personnel. Now, there's always going to be a Karen out there with some complaint about how it's not like Disney or the US, so: You are not in the United States. Unlike the US, there is overemployment in Mexico, so you'll find the most amazing customer service who all speak English far, far better than most of us speak Spanish. (And a reminder: most of these folks are living on about $100/week in pay, working 12hrs/day, 6 days/week, so they really, really appreciate your 50 peso tip when they bring drinks, or wait on you hand and foot at the restaurants.) The food quality in the buffet and the specialty restaurants is good; no, it's not going to be great, but remember it's included in the price of your insanely cheap room, along with all that booze you're drinking. Go humble and be amazed."

"The hotel, staff, food and drinks were amazing. I highly recommend staying at this resort. "

"Love everything about the food delicious,service is excellent,love the beach and entertainment,this resort is my favorite,I really recommend this resort,thank you for upgrading our stay."

"This was our first time in Cancun, the resort was Beautiful and very calming. The employees were very friendly, helpful, and attentive. We felt safe during our stay, there was some construction around our room area but we did not hear it or were bothered by it. The food was good, you have to make reservations for some of their restaurants, the tacos at Blue Agave were very good. Our mini fridge and snacks were restocked daily, housekeeping came to the room daily as well. The pools are big, if it’s a busy pool day they may run out of pool towels. Overall we really enjoyed our stay and will definitely be coming back and will recommend it to friends/family. The resort is beautiful and in a great location. Don’t forget to bring tip money when coming to Mexico as tips are customary for many services."

"It was so nice. Clean spacious rooms, adult pool area was the best part. Had a large pool with swim up bar, 2 large hot Tubs. Large bar in center of area. It is not beach front it’s on the side facing the road. But there were hardly anyone there cause it’s a family resort. I always found somewhere to sit. Plenty of chairs available and they have large cabana things that’s like laying on a mattress with large comfy pillows. It was the best. Waiters come around to where you are sitting. After the first couple of days when I walked out to area they always had me a drink waiting. I never had to get up and ask for drink they would swing by and bring me another when they saw I was out or would stop and ask if I needed anything. It was very relaxing would def stay here again. They do have 3 massive infinity pools that are beach front I did go there a couple days. Always plenty of chairs and room in the pool. "

"The property location is very closed to the Luxury Avenue Mall. It’s like 5 mins walk. It’s very convenient if you wanna shop in the mall. "

"Amazing customer service too many food options the employees do everything to make us happy "

"I like that they have alot of activities for us i like staff very friendly. The only thing i didn't like was the auditorium it wasn't smelling to good"

"I realy enjoyed my stay at this Hotel. First of all Alexander Madrigal and Felix were amazing. The only thing i would have wanted was more vegan opinions on menu and at the buffet. "