Dear Roberto,We really appreciate you taking the time to share your feedback with us.We are disheartened to read that your stay did not exceed expectations.In regards to our food offer, it is unfortunate to learn, that regardless our chefs’ efforts, we could not meet your taste.In order to fulfil every guest expectations regarding food, our main buffet and theme restaurants offer a great selection of exquisitely presented local and international dishes which are prepared daily with the utmost care and using fresh ingredients. We regret that we failed to live up to your wishes and we do check daily our food offer, combining quality and variety catering for all tastes.We would like to clarify that this is the regulation of our hotel, as most of other All-inclusive hotels. As you will surely understand, each guest is responsible for their wristband and the payment for losing it is not an arbitrary decision but the company’s policy.We are truly saddened to read that despite our efforts of our team and the goodwill of our staff, we were unable to fulfil your wishes and you did not find anything positive about our resort.Best Regards,Hotel Riu CaribeOnline Reputation Manager

Dear emily,Thank you for your great review and for spending time with us.We are delighted to hear that we lived up to your expectations of us.We look forward to welcoming you again soon. Until then, we wish you all the best.Yours faithfully,Hotel Riu CaribeOnline Reputation Manager

Dear jose,We appreciate your kind words. Your comments are very valuable to us and we are glad that you have enjoyed the services provided.We look forward to welcoming you again soon.Best regards,Hotel Riu CaribeOnline Reputation Manager

Dear Kambod,We are truly grateful for your stupendous feedback.It is very pleasing to learn you liked your experience and we look forward to welcoming you again soon.Thank you very much!Warmest wishes,Hotel Riu CaribeOnline Reputation Manager

Dear Jennelle,It is rewarding to learn that you had a nice holiday. We are very happy to read you liked your stay.Thank you very much for being our guest.Wishing to host you again.Loving Greetings, Jennelle.Hotel Riu CaribeOnline Reputation Manager

Dear Karlee,We strive to make all of our guests feel welcome and relaxed during their time with us. The best compliment is learning you had a nice holiday.We aim to please and your fantastic feedback is very rewarding.Wishing to host you again soon, Karlee.Loving Greetings!Hotel Riu CaribeOnline Reputation Manager

Dear Bradley,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon, Bradley!Kindest wishes,Hotel Riu CaribeOnline Reputation Manager

Dear Mehari,We count ourselves lucky for our lovely guests. Thank you very much for staying with us. We are very happy to read you had a nice time.We cannot thank you enough for your positive ratings.Looking forward to welcoming you again soon!Kindest wishes,Hotel Riu CaribeOnline Reputation Manager

Dear DAMISH,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu CaribeOnline Reputation Manager

Dear Adna,Thank you for taking the time to write such a good review of our hotel. It was a pleasure to host you and we look forward to welcoming you back very soon.We wish you all the best,Yours faithfully,Hotel Riu CaribeOnline Reputation Manager

Dear Hannah,Thank you for taking the time to give us your valued feedback following your stay at our hotel. We look forward to sharing another great experience with you soon. Have a lovely day. Hotel Riu CaribeOnline Reputation Manager

Dear Dario,We are pleased with your feedback and would especially like to say how much we appreciate you sharing it with our future guests.Please know that we are here, and we continue to improve every day, so that when you return you will have an even better experience than the one you had.Yours faithfully,Hotel Riu CaribeOnline Reputation Manager

Dear Brooke Alysha Florence,Thank you for your review! We are very happy to know that you loved your stay and we look forward to welcoming you again soon.Kind regards, Hotel Riu CaribeOnline Reputation Manager

Dear Jeshel,Your compliments are very much appreciated, our reward is your kind review with the confirmation of a job well done. Thank you very much!We will continue to work in order to improve our services, we would love to welcome you again soon.And we wish you a lovely day, Jeshel!Kindest wishes,Hotel Riu CaribeOnline Reputation Manager

Dear Joycelyn,We are thrilled your time with us was good.Also, we are very grateful for your stupendous review.Thank you very much on behalf of our staff!Hoping to welcome you again soon, Joycelyn.Warmest Greetings,Hotel Riu CaribeOnline Reputation Manager

Dear Ricardo,It is rewarding to read you appreciated the efforts of our beautiful staff.Thank you very much for choosing us!We are very pleased to learn you liked it and we would like you to visit us again soon, Ricardo.Loving Regards,Hotel Riu CaribeOnline Reputation Manager

Dear Naryan,Thank you very much for choosing us and for your wonderful review.We love working for our lovely guests, our staff will feel so rewarded when they read about satisfied customers.We take note of your kind remarks.We truly look forward to hosting you again!Kindest wishes, Naryan!Hotel Riu CaribeOnline Reputation Manager

Dear Stephen Patrick,we appreciate you taking the time to share your great review here! We are happy to know that overall you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best, Hotel Riu CaribeOnline Reputation Manager

Dear Savitrie,Our efforts are rewarded when we read that our dear guests have enjoyed a well-deserved holiday.And it's fantastic to read that your ratings.We look forward to hosting you again soon.Thank you very much!Warmest regards,Hotel Riu CaribeOnline Reputation Manager

Dear Susana Margarita,Thank you for choosing us for your holidays.It is great to hear you have enjoyed your stay. We appreciate you taking the time to submit your review. We hope to welcome you back soon. Kind regards, Hotel Riu CaribeOnline Reputation Manager

Dear Taissa,We are pleased to know the evaluation you have given us.Furthermore, we are happy to know that we have been part of your pleasant experience in our facilities.We appreciate the kindness you have had in evaluating us so positively.It will be a pleasure to welcome you once again.Yours faithfully,Hotel Riu CaribeOnline Reputation Manager