expedia
Photo gallery

Paradisus by Melia Cancun - All Inclusive

Star Rating
4.5 out of 5

Information

Reviews

4.2 / 5Very Good
5,143 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    Aquaworld
    4 min walk
  • Popular Location
    Maya Cancun Museum
    17 min walk
  • Popular Location
    Iberostar Cancun Golf Course
    4 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Junior Suite, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Junior Suite, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Junior Suite, Ocean View (Luxury)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Royal Service Paradisus Junior Suite Lagoon view

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details
  • Junior Suite, Concierge Service, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Junior Suite, Concierge Service, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Family Concierge Suite Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Royal Service Paradisus Junior Suite Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Royal Service Luxury Junior Suite Lagoon

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details

About this area

Cancun

Paradisus by Melia Cancun - All Inclusive is located in Cancun's Zona Hotelera neighbourhood, an area with good airport proximity. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaworld and Cancun Interactive Aquarium. Travelling with kids? Don't miss Delphinus Dreams and Ventura Park Cancun. Our guests appreciate the resort's location for the sightseeing and nightlife.

What's nearby

  • Popular Location
    Aquaworld - 4 min walk
  • Popular Location
    Maya Cancun Museum - 17 min walk
  • Popular Location
    Iberostar Cancun Golf Course - 4 min drive
  • Popular Location
    El Rey Ruins - 4 min drive
  • Popular Location
    Delfines Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • Where to eat
  • Naos – Pool-view buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Market Grill – Poolside steakhouse offering Brazilian cuisine. Serves dinner daily. Reservations required.
  • Mole – Ocean-view fine-dining restaurant offering Mexican cuisine. Serves dinner daily. Reservations required.
  • Vento – Al fresco dining restaurant offering Mediterranean cuisine. Serves dinner daily. Reservations required.

About this property

Paradisus by Melia Cancun - All Inclusive

Guests at this beach resort will appreciate convenient on-site amenities such as a complimentary children's club and a children's pool. All 657 rooms provide complimentary wireless Internet access, separate sitting areas and 24-hour room service. LCD TVs, premium bedding and free bottled water are among the other amenities available to guests.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Water fitness
Kids' club
Supervised activities for children between 4 and 17 years old
Entertainment
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in between 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • No pets or service animals allowed

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.07 per night
  • Resort fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Paradisus Meliá Cancun All Inclusive All-inclusive property
  • Paradisus Meliá All Inclusive All-inclusive property
  • Paradisus Meliá Cancun All Inclusive
  • Paradisus Meliá All Inclusive
  • Paradisus Cancun All Inclusive Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces
  • Return airport shuttle (surcharge)

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 10 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 9 holes of golf
  • 4 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Kayaking
  • Pilates classes
  • Playground
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV/satellite channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Nearby things to do

Activities

  • Boat tours
  • Ecotours
  • Golf lessons
  • Parasailing
  • Sailing
  • Scuba diving
  • Snorkelling
  • Waterskiing
  • Windsurfing

Where to eat

  • Naos – Pool-view buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Market Grill – Poolside steakhouse offering Brazilian cuisine. Serves dinner daily. Reservations required.
  • Mole – Ocean-view fine-dining restaurant offering Mexican cuisine. Serves dinner daily. Reservations required.
  • Vento – Al fresco dining restaurant offering Mediterranean cuisine. Serves dinner daily. Reservations required.
  • Bana – Al fresco dining sushi bar with a bar offering Japanese cuisine. Serves dinner daily. Reservations required.
4.2

Very Good

5 - Excellent
2,710
4 - Good
1,463
3 - Okay
534
2 - Mediocre
253
1 - Poor
183
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

We booked an ocean view junior suite with concierge service. We had an excellent room with the family concierge since we were traveling with our 1 year old. After travel plan changes our had occurred we were pleasantly surprised by the hotel and its staff. Our concierges Rodolfo and Gloria were absolutely amazing and made our stay unforgettable. From booking ocean view cabanas for us, to leaving surprises in the room for our daughter, and daily treats for us as well. They also were available through texting anytime we needed anything or had any questions. Rodolfo went above and beyond by ensuring that I had everything I needed or wanted when I fell ill for a few days, even speaking with kitchen staff for certain meals. We also used the Baby club for an adults only dinner twice while there only because Rodolfo and Nicole put is at ease about leaving our daughter for a short time, something we never do! In short the hotel and staff were remarkable, and we will definitely be returning on a planned trip!

Stayed 4 nights in Nov. 2019

5/5 Excellent

Staff, restaurants, amenities l, just everything they have to offer. he nicest hotel by far.

Stayed 5 nights in Nov. 2019

5/5 Excellent

The atrium is stunning! Food is excellent! Perfect service! The only thing can be improved is the sound proofing of the rooms. We got a room that can be turned into bigger suits, probably that’s why we can heat next door sometimes. But overall we had great time at paradisus!

Stayed 5 nights in Nov. 2019

4/5 Good

Friendly staff, food was not all that good, however there was no lines on the buffet or restaurant

Stayed 3 nights in Nov. 2019

4/5 Good

I liked the resort location, and the whole facility. It was clean and well maintained. I did not like the high prices to rent cabanas and spa. Also it was not clear on the hotel website what live performances were. Usually they are done in a venue but in this hotel the performances are done in the hotel lobby or bar or swimming pool, that is not what I expected and personally I did not like it because there was not a place to sit.

Stayed 4 nights in Nov. 2019

Tell us how we can improve our site