Oh! Cancun The Urban Oasis is located in Downtown Cancun, a neighborhood in Cancun. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park reflect the area's natural beauty and area attractions include Extreme Adventure and Xoximilco. Looking to enjoy an event or a game while in town? See what's happening at Cancun Bullfight ring or Beto Avila Baseball Stadium.
Consider a stay at Oh! Cancun The Urban Oasis and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to some rest and relaxation at Sensoria, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants. Free in-room WiFi is available to all guests, along with 2 bars and a gym.
You'll also enjoy perks such as:
An outdoor pool with sun loungers and pool umbrellas
Free self parking
Express check-in, a 24-hour front desk, and concierge services
An elevator, tour/ticket assistance, and multilingual staff
Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 62 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
32-inch flat-screen TVs with cable channels
Daily housekeeping and phones
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: USD 3.87 per accommodation, per night
Sanitation services: USD 3.45 per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Oh Urban Oasis Adults Hotel Cancun
Oh Urban Oasis Adults Hotel
Oh Urban Oasis Adults Cancun
Oh Urban Oasis Adults
Oh Urban Oasis Hotel Cancun
Oh Urban Oasis Hotel
Oh Urban Oasis Cancun
Oh Urban Oasis
Oh! The Urban Oasis Cancun QROO MEX (11517991)
Oh! The Urban Oasis Adults Only
Oh The Urban Oasis Cancun QRO
Oh! The Urban Oasis
Oh Cancun The Urban Oasis
Oh! Cancun The Urban Oasis Hotel
Oh! Cancun The Urban Oasis Cancun
Oh! Cancun The Urban Oasis Hotel Cancun
Frequently asked questions
Does Oh! Cancun The Urban Oasis have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Oh! Cancun The Urban Oasis?
As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Oh! Cancun The Urban Oasis on Feb 4, 2023 start from CA $127.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oh! Cancun The Urban Oasis pet-friendly?
No, pets are not allowed at this property.
How much is parking at Oh! Cancun The Urban Oasis?
Self parking is free at this property.
What time is check-in at Oh! Cancun The Urban Oasis?
Check-in is from 3 PM - midnight.
What time is check-out at Oh! Cancun The Urban Oasis?
Check-out is at noon.
Where is Oh! Cancun The Urban Oasis located?
Located in Downtown Cancun, this spa hotel is within a 10-minute walk of Ceviche Square, Mercado Ki Huic, and PlayCity Casino. Las Palapas Park and Benito Juarez Municipal Building are also within 15 minutes.
Can I cancel my reservation for free at Oh! Cancun The Urban Oasis and receive a full refund?
Yes, Oh! Cancun The Urban Oasis offers free cancellation on select room rates, because flexibility matters! Please refer to Oh! Cancun The Urban Oasis cancellation policy on our site for more details about any exclusions or requirements.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 10 - Excellent. 449 out of 1011 reviews" "
10 - Excellent
449
" "10 - Excellent 44%
Rating 8 - Good. 339 out of 1011 reviews" "
8 - Good
339
" "8 - Good 34%
Rating 6 - Okay. 120 out of 1011 reviews" "
6 - Okay
120
" "6 - Okay 12%
Rating 4 - Poor. 60 out of 1011 reviews" "
4 - Poor
60
" "4 - Poor 6%
Rating 2 - Terrible. 43 out of 1011 reviews" "
2 - Terrible
43
" "2 - Terrible 4%
8.5/10
Cleanliness
8.4/10
Staff & service
8.3/10
Amenities
8.1/10
Property conditions & facilities
8.3/10
Eco-friendliness
Reviews
8/10 Good
Allan
Travelled with partner
Jan 16, 2023
Liked: Cleanliness, staff & service
We liked the pool area. The Dos Luna restaurant was closed for some reason. It would have bene nice to try it. The bathroom in our room on the 5th floor was quite outdated in the bathtub/shower area and need an upgrade. The shower head was on a vertical bar on the wall and the holder was broken so the head wouldn't stay in one position. There were no curtains or doors around the tub so water sprayed everywhere. This was messy but the responsibility of the maids so I guess not our problem. it was just a little slippery getting out of the tub onto the tile floor.
Request a room AWAY from the elevator. The walls are extremely thin and our first night was incredibly noisy. We requested a different room for our 2nd night and after a bunch of run around from numerous staff members who were unhelpful, the GM finally stepped in and miraculously found us another room in their “sold out” hotel (according to the staff).
Rooms are clean, location is good. The only other issue was the pool bar which was being covered by one staff member while others stood off to the side ignoring guests (one even applying makeup). This could be a really great hotel - they would do well hiring a hospitality consultant. The staff seemed to be nice people that need some guidance. A little would go a long way.
Allison
8/10 Good
Rosalie Anne
Travelled with partner
Nov 25, 2022
Liked: Cleanliness
This was listed as an adult only hotel and it allows children. Staff have limited knowledge of English. Would not recommend hotel for people with mobility issues. Excellent cleanliness. Resort does not need a lifeguard no more than 6-8 people in pool at one time and lifeguard does not work weekends. Most people use this hotel as a stop over for a night or 2. Hotel security is good. Security were telling people not to smoke around pool area but yet there were ashtrays and signs saying not to smoke. Restaurant service was just ok - nothing exceptional as previous reviews had commented on certain staff. The is no entertainment or karaoke - just pool side music. No place at hotel to change money. Laundry mat across the street, large Walmart style store a block away, Mexican market about 2 blocks away with shops and restaurants, casino across the street, Go Mart across the street, large mall 10 minute walk away, easy access to buses to take you to hotel zone and beach. Sports bar and room service at hotel not open. Rooms, pool and pool side, and cleanliness were awesome. Restaurant lunch menu meals were good and decently priced. Front desk staff were not friendly or helpful and need to work on their English. Bell service and excursion staff were good. I feel there was enough restaurant and bar staff but they were not working efficiently as a team. They should have had 1 person doing coffee, 1 person bussing tables, 1 resetting tables.
We were pleasantly suprised during our short stay, though wouldn't hesitate to book again. It is close to authentic restaurants, the room was clean, the in house restaurant was nice and the pools were really pretty. They also recognized that it was our anniversary! Great customer service! Thank you!
