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Overview of Now Sapphire Riviera Cancun All Inclusive

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Guest reviews

4.3/5 Excellent
997 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • All-inclusive

Map

Highlights

Popular LocationCrococun Zoo4 min drive
Popular LocationOjo de Agua Beach11 min drive
Popular LocationPuerto Morelos Reef14 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive

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  • Dlx Jr Suite Tropical View King Bed

    4.1/5 guest room rating

    Room amenities

    • 520 sq ft
    • Sleeps 2
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  • Preferred Club Jr Suite Tropical View

    4.6/5 guest room rating

    Room amenities

    • 520 sq ft
    • Sleeps 2
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  • Preferred Club St Ocean Front King Bed

    5/5 guest room rating

    Room amenities

    • 520 sq ft
    • Ocean view
    • Sleeps 2
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  • Deluxe Jr Suite Tropical View Two Dbl Bd

    4.1/5 guest room rating

    Room amenities

    • 520 sq ft
    • Sleeps 4
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  • Preferred Club JrSt OceanFrontTwo Dbl Bd

    5/5 guest room rating

    Room amenities

    • 520 sq ft
    • Ocean view
    • Sleeps 4
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  • Preferred Club St Tropical View Two Dbl

    4.1/5 guest room rating

    Room amenities

    • 520 sq ft
    • Sleeps 4
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  • Deal of the Day

    4.4/5 guest room rating

    Room amenities

    • 520 sq ft
    • Sleeps 4
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  • Preferred Club Junior Suite Beach Front Two Double Beds

    5/5 guest room rating

    Room amenities

    • 520 sq ft
    • Beach view
    • Sleeps 4
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  • Preferred Club Junior Suite Beach Front King Bed

    3.8/5 guest room rating

    Room amenities

    • 520 sq ft
    • Beach view
    • Sleeps 2
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  • Deal of the day Preferred

    4/5 guest room rating

    Room amenities

    • 520 sq ft
    • Sleeps 3
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  • Preferred Club Junior Suite Beach Front Swim Out King

    Room amenities

    • 520 sq ft
    • Beach view
    • Sleeps 2
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  • Preferred Club Junior Suite Beach Front Swim Out Double

    Room amenities

    • 520 sq ft
    • Beach view
    • Sleeps 4
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  • Preferred Club Governor Suite

    Room amenities

    • 990 sq ft
    • Beach view
    • Sleeps 2
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  • Family Junior Suite Tropical View

    Room amenities

    • 1040 sq ft
    • Sleeps 6
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  • Preferred Club Family Junior Suite Tropical View

    Room amenities

    • 1040 sq ft
    • Sleeps 6
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  • Preferred Club Master Suite Ocean Front King

    Room amenities

    • 1040 sq ft
    • Ocean view
    • Sleeps 4
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  • Preferred Club Master Suite Beach Front Swim Out King

    Room amenities

    • 1040 sq ft
    • Beach view
    • Sleeps 4
    Show details
  • Breakfast Plan Deluxe Junior Suite Tropical View King

    Room amenities

    • Sleeps 2
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  • Breakfast Plan Deluxe Junior Suite Tropical View Double

    Room amenities

    • Sleeps 4
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About this area

Puerto Morelos

Located in Puerto Morelos, Now Sapphire Riviera Cancun All Inclusive is next to a golf course and on the beach. Puerto Morelos Reef and El Rey Polo Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ventura Park Cancun and Crococun Zoo. Travelling with kids? Consider Xoximilco and Parque Cenote Las Mojarras. Waterskiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.

Map
Popular Location

What's nearby

  • Crococun Zoo - 4 min drive
  • Ojo de Agua Beach - 11 min drive
  • San Jose Catholic Parish - 13 min drive
  • Puerto Morelos Town Square - 14 min drive
  • Puerto Morelos Reef - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

About this property

Now Sapphire Riviera Cancun All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Now Sapphire Riviera Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 488 rooms feature thoughtful touches such as free minibar items and pillow menus, plus complimentary wireless Internet access and LED TVs with cable channels. Guests will also find balconies, iPod docking stations and 24-hour room service.
Now Sapphire Riviera Cancun All Inclusive offers 488 forms of accommodation with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature down comforters. A pillow menu is available. 50-inch LED televisions come with cable channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.
This Puerto Morelos resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball
Access to golf course
Golf green fees

Lessons/classes/games

Aerobics
Dancing
Water fitness

Kids' club

Supervised activities for children between 3 and 12 years old

Entertainment

On-site entertainment and activities
Access to on-site clubs
On-site live performances

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

All buffet and à la carte meals, snacks and beverages included
7 restaurants and 1 coffee shop/cafe
2 poolside bars, 5 bars/lounges and 1 swim-up bar
24-hour room service

Things to do

18 holes of golf
3 outdoor pools
2 outdoor tennis courts
Aerobics classes
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Fitness centre
Table football
Free water park access
Full-service spa
Kayaking
Motorised watercraft
Nightclub
Pilates classes
Playground
Sauna
Scuba diving
Shopping
Snorkelling
Steam room
Tennis
Volleyball
Windsurfing

Family friendly

3 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
DVD player
Free children's club
Free cots/infant beds
Free rollaway/extra beds
Free supervised childcare/activities
Free water park access
In-room childcare (surcharge)
Laundry facilities
Playground
Waterslide

Conveniences

ATM/banking services
Gift shop/newsstand
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room
Business centre
Conference space (8295 square feet)

Outdoors

Beach umbrellas
Beachfront location
Pool sunloungers
Pool umbrellas
Terrace

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports
Massage - swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Upper floors accessible by stairs only
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Ceiling fan
Down comforter
Free cots/infant beds
Free rollaway beds
Linens
Pillow menu

Bathroom

Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste

Entertainment

50-inch LED TV
TV channels
DVD player
iPod dock
MP3 dock

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Outdoor space

Balcony

More

Desk
Free local calls
Guidebooks/recommendations
In-room massage
Iron/ironing board
Laptop-friendly workspace
Phone
Restaurant dining guide
Safe
Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 65 per pet, per night
Dogs only
1 per room (up to 22 lb/10 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Property payment types

Mastercard
Visa

Important information

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun Puerto Morelos
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Now Sapphire Riviera Cancun All Inclusive and receive a full refund?
Yes, Now Sapphire Riviera Cancun All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Now Sapphire Riviera Cancun All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Now Sapphire Riviera Cancun All Inclusive?
As of Jun 2, 2020, prices found for a 1-night stay for 2 adults at Now Sapphire Riviera Cancun All Inclusive on Jun 15, 2020 start from CA $297, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is this property pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 10 kg per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.
How much is parking at this property?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Now Sapphire Riviera Cancun All Inclusive?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.
Where is this property located?
Located in Puerto Morelos, this beachfront resort is next to a golf course and within 3 mi (5 km) of Petempich Bay, Ojo de Agua Beach and Puerto Morelos Reef. Crococun Zoo and Puerto Morelos Town Square are also within 3 miles (5 km).

Guest reviews

4.3
Excellent
5 - Excellent
517
4 - Good
309
3 - Okay
105
2 - Mediocre
43
1 - Poor
23
4.5
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in May 2019

2/5

  • Liked: Cleanliness

Stayed 6 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Literally an excellent experience. The staff treat you like royalty. I dont expect any other property to treat us better than they did during our stay. Activities every day, nice beach, good food. ...and everything is INCLUDED, tips are accepted. Shout out to Carlos, Cesar, Carlos y Olga! Wonderful Staff

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff and delicious food make this resort wonderful. A more spacious buffet restaurant and an accessible HDMI input on the tv would have made the stay better. Wifi was excellent most of the time. Adult pool could be tough to get chairs at despite limited accessibility. Asian restaurant was actually pretty good (many resorts have very poor imitations).

Stayed 4 nights in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 10 nights in Mar 2020