[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Now Emerald Cancun Adults-only hotel with 12 restaurants and 3 outdoor pools ![3 outdoor pools](https://images.trvl-media.com/lodging/10000000/9840000/9837200/9837119/16fe42c6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![12 restaurants, Italian cuisine](https://images.trvl-media.com/lodging/10000000/9840000/9837200/9837119/7ebeddcf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9840000/9837200/9837119/47ca171e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools](https://images.trvl-media.com/lodging/10000000/9840000/9837200/9837119/75ec4403.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9840000/9837200/9837119/fb7525b9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Now Emerald Cancun, you can look forward to a free breakfast buffet, a nightclub, and a poolside bar. This hotel boasts romantic amenities like a beachfront location, a terrace, and 9 bars. Treat yourself to a massage at Sensoria, the onsite spa. Be sure to enjoy Italian cuisine at one of the 12 on-site restaurants. Fitness classes are offered at the gym; other things to do include volleyball. In-room WiFi (surcharge) is available to all guests, along with shopping on site and a coffee shop/cafe. 7.0 Good ## Popular amenities - All-inclusive - Bar - Parking available - Pool - Breakfast included - Spa ## Room options ### Check availability for these dates Tonight [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=9837119&PinnedHotelID=9837119&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=9837119&PinnedHotelID=9837119&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=9837119&PinnedHotelID=9837119&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=9837119&PinnedHotelID=9837119&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9837119&PinnedHotelID=9837119&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9837119&PinnedHotelID=9837119&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9837119&PinnedHotelID=9837119&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9837119&PinnedHotelID=9837119&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 1 of 1 room ![Junior Suite](https://images.trvl-media.com/lodging/10000000/9840000/9837200/9837119/76edeeb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony or patio Private pool Air conditioning TV Ceiling fan Premium bedding Hair dryer Private bathroom - 371 sq ft - Lagoon view - Sleeps 2 - 1 Twin Bed ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,303 reviews CA $135 CA $170 total includes taxes & fees Oct 13 - 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All Inclusive Cancun - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 2,876 reviews CA $489 CA $598 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information?chkin=2025-10-15&chkout=2025-10-16&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=cbd01f2a-897b-48e7-a351-6fd47cfb3a32&top_cur=CAD) Ad ![Nightclub](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2950000/2941600/2941578/c91ac488_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Riviera Cancun Resort & Spa - All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,366 reviews CA $372 CA $372 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=cbd01f2a-897b-48e7-a351-6fd47cfb3a32&top_cur=CAD) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5280000/5279100/5279045/6a5d9c50_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hard Rock Hotel Cancun - 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Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,339 reviews CA $240 CA $313 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Cancun-Hotels-InterContinental-Presidente-Cancun-Resort.h12937.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=cbd01f2a-897b-48e7-a351-6fd47cfb3a32&top_cur=CAD) Ad ![Minibar, in-room safe, desk, laptop workspace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/61000000/60050000/60043200/60043197/6fe99fce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Puerto Morelos - On private beach - Pool - Hot tub - Breakfast included 8.8 Excellent 337 reviews CA $596 CA $596 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Puerto-Morelos-Hotels-Secrets-Riviera-Cancun-Resort-Spa.h60043197.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=cbd01f2a-897b-48e7-a351-6fd47cfb3a32&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Emerald-Cancun.h9837119.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Now-Emerald-Cancun.h9837119.Hotel-Information) ## About the area Located on the beach, Now Emerald Cancun is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium. Spend some time exploring the area's activities, including golfing. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04613%2C-86.78344&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pt95Uz9emYU-ifQIfkW2VTbHzL0=) Blvd. Kukulcan km 19.5 lt 50, ZH, Cancun, ROO, 77500 ### What's nearby - Iberostar Cancun Golf Course - 2 min drive - 1.8 km - El Rey Ruins - 2 min drive - 2.1 km - Delfines Beach - 2 min drive - 2.5 km - Aquaworld - 6 min drive - 6.7 km - Riviera Cancun Golf Resort - 9 min drive - 8.1 km ### Getting around - Cancun Intl. Airport (CUN) - 12 min drive ### Restaurants - ‪Arena Sports Bar - ‬9 min walk - ‪Royal Solaris Cancun - ‬11 min walk - ‪Zai - ‬18 min walk - ‪Marco Polo Restaurante - ‬10 min walk - ‪Sun Palace - ‬11 min walk ## About this property ### Now Emerald Cancun Luxury all-inclusive hotel near Iberostar Cancun Golf Course At Now Emerald Cancun, you can look forward to a free breakfast buffet, a nightclub, and a poolside bar. This hotel offers a romantic atmosphere with amenities such as a beachfront location, a terrace, and 9 bars. Indulge in a massage at Sensoria, the onsite spa. Be sure to enjoy Italian cuisine at one of the 12 on-site restaurants. Fitness classes are offered at the gym; other things to do include volleyball. In-room WiFi (surcharge) is available to all guests, along with shopping on site and a coffee shop/cafe. Other perks at this hotel include: - 3 outdoor pools - Bike rentals, concierge services, and a porter/bellhop - Coffee/tea in the lobby, tour/ticket assistance, and a 24-hour front desk Room features All 387 rooms feature comforts such as private pools and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes. Other conveniences in all rooms include: - Bathrooms with shower/tub combinations and hair dryers - TVs with cable channels - Balconies or patios, ceiling fans, and daily housekeeping ### All-inclusive details This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All meals and snacks included In-room minibar (all beverages included) Number or type of beverages limited at one or more venues ### Land activities Fitness facilities ### Entertainment Onsite entertainment and activities ## Similar properties ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/81000000/80280000/80279500/80279416/1518294b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 4,350 reviews CA $407 CA $499 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=80279416&PinnedHotelID=80279416&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1120000/1110100/1110099/1d5a8cd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GR Solaris Cancun & Spa - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 4,635 reviews CA $308 CA $379 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1110099&PinnedHotelID=1110099&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1640000/1635600/1635542/98481b62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Zilara Cancun - Adults Only - All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 1,788 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1635542&PinnedHotelID=1635542&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/b87b5518.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.8 Excellent 5,615 reviews CA $343 CA $343 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1090000/1087300/1087294/db2c1bee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Las Americas - Adults Only- All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 4,863 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1087294&PinnedHotelID=1087294&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/ee86977a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 2,306 reviews CA $438 CA $443 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=24318436&PinnedHotelID=24318436&HadPinnedHotel=true®ionId=-1&adults=2) ![6 restaurants, breakfast, lunch, dinner served; 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all guests 21 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for in-room wireless internet: USD 25.00 per 24-hour period (rates may vary) - Fee for wireless internet in public areas: USD 25.00 per 24-hour period (rates may vary) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### We should mention Guests under 21 years old are not permitted at this adults-only property No pets and no service animals are allowed at this property ### Property is also known as Grand Oasis Sens Lifestyle Adults All Inclusive Hotel Cancun Grand Oasis Sens Lifestyle Adults All Inclusive Hotel Grand Oasis Sens Lifestyle Adults All Inclusive Now Emerald Cancun Hotel Now Emerald Cancun Cancun Now Emerald Cancun Hotel Cancun ## Frequently asked questions ### Does Now Emerald Cancun have a pool? > Yes, this property has 3 outdoor pools. ### Is Now Emerald Cancun pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Now Emerald Cancun? > Check-in begins at 3 PM. ### What time is check-out at Now Emerald Cancun? > Check-out is at noon. ### Are there all-inclusive benefits at Now Emerald Cancun? > Yes, the property is all-inclusive. ### Where is Now Emerald Cancun located? > Located in Zona Hotelera, this all-inclusive hotel is within a 15-minute walk of Nichupté Lagoon, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and Iberostar Cancun Golf Course. Delfines Beach is 1.2 mi (2 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Now Emerald Cancun Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.2 Location ### 7.6 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 27 8 - Good 21 6 - Okay 22 4 - Poor 14 2 - Terrible 11 ### 10/10 Excellent #### Verified traveller Apr 28, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our room had a very nice view of the ocean and lobby area. When our rooms ac sprung a leak the staff quickly relocated us to another room. The staff was very friendly and willing to make our stay very relaxing. ##### Verified traveller ### 8/10 Good #### Joe, Iowa Feb 14, 2017 Liked: Cleanliness, staff & service, room comfort #### Lots of relaxation! Food options are too limited. Lunch choices are terrible --- one place to grab a quick lunch. Breakfast was very good at the buffet. ##### Joe ### 2/10 Terrible #### Verified traveller Jan 18, 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Would not return My friend and I decided to book a all inclusive hotel for one night on new years eve. If you like waiting in lines, then this is the right place for you. It took 5 hours for our room to be ready and over an hour to wait to check in. Another two hour wait if you want dinner reservations. We tried to go for sushi for lunch, but told it was only for dinner service reservations, then saw them serving people for lunch. All we ate there were some mediocre tacos for lunch because of all the lines and waiting. I've been in Mexico over a month and this is the only time I've gotten the runs. Not managed well at all amongst other things that happened. I would not return here, huge waste of money. On a positive note, the room was gorgeous, most of the staff were nice, and the beach is beautiful. ##### Verified traveller ### 4/10 Poor #### Thomas Jan 2, 2017 Disliked: Staff & service #### Sucked This place needs some work. Not that great at all. ##### Thomas ### 8/10 Good #### ケイ, 東京 Jan 1, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### カンクンホテルゾーンの快適なホテル 空港から車で20分くらいで着くホテルゾーンの中でも空港へのアクセスが良いです。 オールインクルーシブのプランなら数多くあるレストランも堪能できるでしょう。 リラックスして休める良いホテルです。 ##### ケイ ### 10/10 Excellent #### Verified traveller Dec 29, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel agradable con playa. Este hotel me gustó, me pareció muy cómodo. El personal es muy profesional en la atención a los huéspedes. La amplitud de todas las áreas. ##### Verified traveller ### 4/10 Poor #### Janelle, Oregon Dec 28, 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### Outdated hotel that tries to appear sexy. Upgrading my room to have VIP status was worth it and I recommend it if you stay at this hotel. However, hotel advertising makes this seem like a "sexy" place to be when it is really the ideal vacation for the typical 20-year old spring breaker. This is not the hotel for the more discerning traveler (i.e. the ants that were all over my in-room coffee set-up, the leaking toilet, and my iron that disappeared from my room day one and never reappeared, the bird poop on my balcony that was never cleaned during my week-long stay). With that said, the restaurants were amazing and the hotel's redeeming quality. Word of warning - making a reservation for said restaurants is a 20-minute wait in line in the hotel lobby and you can only make one reservation per day with many restaurants being full day-of. With my VIP status, I was invited on behalf of the hotel's "expedia" representative to tour the other Oasis hotel down the street that I had access to. Once there, I was tricked into listening to a sales gig for an expensive travel service. Total scam. I'll be complaining to Expedia. In all, I don't think this hotel experience is worth the price to stay. ##### Janelle ### 8/10 Good #### Verified traveller Dec 5, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 6/10 Okay #### Yves Dec 1, 2016 Liked: Room comfort Disliked: Staff & service #### Accès direct à la plage Hotel sympa, faut juste se battre pour avoir une chaise longue et un parasol sur la plage. Le principe des différents restaurants pour le diner est vraiment sympa, par contre le système de réservation est nul, on est en vacances on n'a pas envie de faire la queue pour devoir réserver son restaurant, je paye pour une prestation pas pour faire la queue! ##### Yves ### 8/10 Good #### Chet , Milan Mi. Nov 29, 2016 Liked: Cleanliness, staff & service, room comfort #### Great Hotel ....Amazing views !!! This was my first trip to Grand Oasis Sens ....we normally go to Temptations but they are closed for renovations .....the beach was amazing the view from the pool was amazing ...we met many friendly staff members who were very helpful ....we met some great people and had a wonderful time ....their are areas of the hotel that need some upgrading ...the hallways to the rooms are in a bad state of repair ...but we dont spend our time in the hallways and everything else was stellar ..big thanks to Gustavo and Sarah69 at the pool ...Gabriela and the other bartenders and Fidel at the baggage station ##### Chet ### 6/10 Okay #### C, US Nov 27, 2016 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities #### Delapidated hotel trying to save face Incredible views & pleasant service but ants were everywhere, even in our closet and roaming our room's corners. This grand old dame of a resort has much to offer & plenty of fun; however the facilities need much repair and maintenance. Nice people but many safety hazards like narrow walkways, unmarked foot hazards, and little safety signage (slippery floors abound). ##### C ### 10/10 Excellent #### Verified traveller Nov 24, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel con playa Buenas instalaciones, playa muy limpia, bares accesibles por todo el hotel, no hay mucha variedad de restaurantes y las reservas iones son muy limitadas. Personal es muy amable. ##### Verified traveller ### 10/10 Excellent #### Alexandre, US Nov 22, 2016 Liked: Cleanliness, staff & service, room comfort #### Very good choice After looking at all the bad reviews we almost choose a different resort but we are glad we didn't ....the location is unbelievable. ...got a room with the ocean view and a nice balcony. ...paradise . The place does need a few updates but it's a very good value for the money....will def go back. Staff and vip check in was great. Thank you guys. ##### Alexandre ### 10/10 Excellent #### scott, houston tx Nov 8, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### scott ### 8/10 Good #### Verified traveller Nov 8, 2016 Liked: Cleanliness, room comfort Disliked: Staff & service ##### Verified traveller ### 8/10 Good #### Verified traveller Nov 3, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 4/10 Poor #### dennis, akron oh Oct 27, 2016 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### not like it was last year no sushi bar facilities nt maintained some restaurants not open ##### dennis ### 10/10 Excellent #### Lisa, US Oct 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grand time at the grand oasis sens The only downfall to this resort was we paid for VIP but didn't have a balcony and a few couples we met didn't do VIP yet they had balconies. Besides that it was a great time and great place ##### Lisa ### 10/10 Excellent #### Eric, Montreal Oct 24, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Resto, hotel et personnel excellent! Tous les restos sont excellents. L'hôtel est super propre et soignée. Le personnel est super! ##### Eric ### 10/10 Excellent #### Christi, Bailey CO Oct 24, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fun hotel We had the most amazing trip. If you like to have fun this is your place. Also relaxing too. Actvities are always going on. ##### Christi ### 2/10 Terrible #### Verified traveller Oct 19, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible service The service was horrible. Staffs were trying to make money of from you even the security asked for tip. ##### Verified traveller ### 6/10 Okay #### Arnold Oct 15, 2016 #### Ocean Vibes It was ok ##### Arnold ### 6/10 Okay #### Verified traveller Oct 15, 2016 Liked: Cleanliness, staff & service The rooms were nice and clean. My bed and pillow was uncomfortable to me. The hotel does not use air conditioning which was uncomfortable at times in the lobby area. Overall service was good. ##### Verified traveller ### 10/10 Excellent #### Zachary, Santa Clara Oct 8, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No comments everything very good.Thank you ##### Zachary ### 2/10 Terrible #### Jerry, Panama City, Florida Oct 7, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities #### Disappointed to say the least! :( The hotel was only at 28% capacity and we could not make reservations for each night in the nice restaurants because they claimed they were booked. We did get in one night and there was supposed to be a dress code but it was not enforced. The roof leaked and there were towels on the floor to soak up the water. I booked with Expedia and they did tell me this property was a time share and the staff bugged and wasted our time. Disappointed!! The maid did not clean our room one day and we were out the entire day, we had to call twice just to get fresh towels.The was no place to dance at this location. ##### Jerry ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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