4/5 Good
Lyndsey
Travelled with partner, Travelled with group
Jan. 18, 2022
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jan 2022
Now Emerald Cancun - All Inclusive
Photo gallery for Now Emerald Cancun - All Inclusive
Overview of Now Emerald Cancun - All Inclusive
Now Emerald Cancun - All Inclusive
3.9/5 Good
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- All-inclusive
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500
Explore the area
- El Rey Ruins8 min walk
- Delfines Beach11 min walk
- Cancun, Quintana Roo (CUN-Cancun Intl.)13 min drive
- Langosta Beach15 min drive
Choose dates to view prices
About this area
Cancun
Located on the beach, Now Emerald Cancun - All Inclusive is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaworld and Ventura Park Cancun. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park and Xoximilco.
What's nearby
- El Rey Ruins - 8 min walk
- Delfines Beach - 11 min walk
- Maya Cancun Museum - 2 min drive
- Aquaworld - 4 min drive
- Langosta Beach - 15 min drive
Getting around
- Cancun Intl. Airport (CUN) - 13 min drive
Restaurants
- El Galeon del Caribe — 16 min walk
- Navios — 18 min walk
- Da Vinci — 3 min drive
- Pina Colada — 3 min drive
- La Punta Grill & Lounge — 3 min drive
About this property
All-inclusive details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
On-site antigen/rapid COVID-19 testing is available for a fee
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free uncovered valet parking on site
Food and drink
- 7 restaurants and 1 coffee shop/café
- 7 bars/lounges, 1 swim-up bar and 1 poolside bar
- Room service available
Things to do
- 3 outdoor pools
- Arcade/game room
- Beach volleyball
- Children's pool
- Fitness center
- Playground
- Sauna
- Spa services
- Volleyball
- Yoga classes
Family friendly
- 3 outdoor pools
- Arcade/game room
- Children's games
- Children's pool
- Free children's club
- Free cribs/infant beds
- In-room child care (surcharge)
- Laundry facilities
- Playground
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Front-desk safe
- Gift shop/newsstand
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Business services
- Business center
- Conference center
- Meeting rooms - 2
Outdoors
- Beach umbrellas
- Beachfront location
- Garden
- Pool umbrellas
- Terrace
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Detox wraps
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage - Swedish
- Reflexology
More
- Beach towels
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
Bathroom
- Bathtub
- Free toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- TV
Food and drink
- Coffee/tea maker
More
- Iron/ironing board
- Laptop-compatible safe
- Phone
Similar properties
See similar properties
Cancun
Zona Hotelera
All-inclusive plan available
Guest rating 3.5+
Business-friendly
Pool
Hotel resort
4 star
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Property is also known as
Now Emerald Cancun
Now Emerald Cancun Inclusive
Now Emerald Cancun All Inclusive
Now Emerald Cancun - All Inclusive Resort
Frequently asked questions
Overall score and ratings
3.9
Good
4.0/5
Cleanliness
4.4/5
Staff & service
4.0/5
Amenities
3.6/5
Property conditions & facilities
4/5 Good
Julio César
Travelled with partner
Jan. 11, 2022
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2022
4/5 Good
Melissa Marie, New Berlin
Travelled with partner, Travelled with group
Jan. 11, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022
4/5 Good
Hanane
Travelled with family
Jan. 5, 2022
Liked: Staff & service
Stayed 5 nights in Dec 2021
5/5 Excellent
Nara, Marlborough
Jan. 5, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2021