The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Wireless Internet access is complimentary. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a ferry terminal shuttle. This beach hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site. A total renovation of this property was completed in December 2018.
Na Balam Beach Hotel & Villas is a smoke-free property.