Title: Las Gaviotas Hotel & Suites - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=6118306&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Las Gaviotas Hotel & Suites Travelers relax by the outdoor pool with sun loungers or play a round at the 9-hole golf course, all within easy reach of shopping destinations ## Photo gallery for Las Gaviotas Hotel & Suites ![Outdoor pool, pool umbrellas, sun loungers - Las Gaviotas Hotel & Suites (Cancun)](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/80b5af0c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Las Gaviotas Hotel & Suites (Cancun)](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/e3e7605b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Las Gaviotas Hotel & Suites (Cancun)](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/0b42e03b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed, Garden View | View from room - Las Gaviotas Hotel & Suites (Cancun)](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/a3e639e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Las Gaviotas Hotel & Suites (Cancun)](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/26bdde59.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Las Gaviotas Hotel & Suites provides a peaceful retreat near La Isla Shopping Mall. Guests enjoy the outdoor pool with comfortable sun loungers and find serenity in the quiet garden. The on-site 9-hole golf course offers recreational opportunities just steps from their rooms. ## Reviews 6.8 ## Popular amenities - Pool - Parking included - Free WiFi - Air conditioning - Business services - Laundry ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 1 bed Showing 3 of 3 rooms ### View all photos for Suite, 2 Bedrooms (Up to 4 Pax) ![Garden view](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/5d35b29f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (Up to 4 Pax) - Golf view - 161 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Double Beds ### View all photos for Suite, 2 Bedrooms (Up to 6 Pax) ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/002b542a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (Up to 6 Pax) - Golf view - 1184 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Room, 1 King Bed, Garden View ![Room, 1 King Bed, Garden View | View from room](https://images.trvl-media.com/lodging/7000000/6120000/6118400/6118306/a3e639e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Garden View - Garden view - 237 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61420000/61419800/61419732/eca78a3c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - 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Pool - All-inclusive - Spa - Kids pool 9.4 Exceptional 1,889 reviews CA $735 CA $896 total includes taxes & fees Apr 19 - Apr 20 [](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=be309c4a-e7f7-4aae-b084-58f2e592cbfc&top_cur=CAD) Ad ![Beach/ocean view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18910000/18904800/18904781/5d9dda5e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Cancun All Villas Resort - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,179 reviews CA $442 CA $542 total includes taxes & fees Mar 28 - Mar 29 [](https://www.expedia.ca/Cancun-Hotels-The-Royal-Cancun-All-Villas-Resort-All-Inclusive.h18904781.Hotel-Information?chkin=2026-3-28&chkout=2026-3-29&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=be309c4a-e7f7-4aae-b084-58f2e592cbfc&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Las-Gaviotas-Hotel-Suites.h6118306.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Las-Gaviotas-Hotel-Suites.h6118306.Hotel-Information) ## About the area Located in Zona Hotelera, a neighborhood in Cancun, Las Gaviotas Hotel & Suites is next to a golf course and near the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with ecotours. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.12682%2C-86.76523&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AONbctoJYelyrdJCLTQFzLilCOg=) Paseo Poktapok Lote 1 Zona Turistica, Cancun, QROO, 77500 ### What's nearby - ![Hermosa Laguna Nichupte de agua Salada y color hermosas ](https://images.trvl-media.com/place/179995/87a37650-106b-4915-9d83-11c3469d9d6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nichupté Lagoon 2 min walk \- 0.2 km - ![Playa Tortuga showing a bay or harbour, swimming and general coastal views](https://images.trvl-media.com/place/6075636/aaf67bb0-f567-44f3-be8e-0638a51c9ed7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tortuga Beach 4 min drive \- 2.5 km - Cancun Golf Club at Pok Ta Pok 8 min walk \- 0.7 km - Playa Ancha 3 min drive \- 1.8 km - Cancun Convention Center 4 min drive \- 2.9 km ### Getting around - Cancun Intl. Airport (CUN) 32 min drive ### Restaurants - Snack Grand Park 7 min drive - Flor De Sal 7 min drive - Campo de Golf Pok-Ta-Pok 10 min walk - Lobby Bar 8 min drive - El Mirador 7 min drive ## About this property ### Las Gaviotas Hotel & Suites Hotel near La Isla Shopping Mall Tortuga Beach is located near Las Gaviotas Hotel & Suites, which provides an adjacent golf course, a terrace, and a garden. Free in-room WiFi and dry cleaning/laundry services are available to all guests. Other perks at this hotel include: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Luggage storage, a billiards/pool table, and concierge services - Barbecue grills, smoke-free premises, and a front-desk safe Room features All guestrooms at Las Gaviotas Hotel & Suites include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Other conveniences in all rooms include: - Showers and free toiletries - TVs with cable channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/de0a603a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bsea Cancun Plaza Hotel Zona Hotelera - On private beach - Pool - Spa - Kids pool 7.4 Good 1,004 reviews CA $111 CA $144 total includes taxes & fees Apr 23 - Apr 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/f67ce6b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - Pool - Breakfast included - Pet friendly - Parking included 8.8 Excellent 2,808 reviews CA $188 CA $238 total includes taxes & fees Mar 28 - Mar 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=61419732&PinnedHotelID=61419732&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187053/88857c66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cyan Cancun Resort & Spa Zona Hotelera - 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Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,423 reviews CA $107 CA $136 total includes taxes & fees Apr 19 - Apr 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=20167293&PinnedHotelID=20167293&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=6118306&PinnedHotelID=6118306&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6118306,5823727,61419732,58187053,125589776) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Things to do - 9-hole adjacent golf course - Billiards/pool table - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 4 floors - 5 buildings - Built in 1990 - Mediterranean architecture - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - TV with cable channels ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property A car is recommended for transportation to and from this property ### Property is also known as Las Gaviotas Hotel & Rent Apartment Las Gaviotas Hotel & Rent Apartment Cancun Las Gaviotas Rent Apartment Las Gaviotas Rent Apartment Cancun Las Gaviotas Hotel Cancun Las Gaviotas Hotel Suites Las Gaviotas Cancun Las Gaviotas Hotel Rent Apartment Las Gaviotas Hotel Suites Las Gaviotas & Suites Cancun Las Gaviotas Hotel & Suites Hotel Las Gaviotas Hotel & Suites Cancun Las Gaviotas Hotel & Suites Hotel Cancun ## Frequently asked questions ### Does Las Gaviotas Hotel & Suites have a pool? ### Is Las Gaviotas Hotel & Suites pet-friendly? ### How much is parking? ### What time is check-in at Las Gaviotas Hotel & Suites? ### What time is check-out at Las Gaviotas Hotel & Suites? ### Where is Las Gaviotas Hotel & Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Las Gaviotas Hotel & Suites Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.6 Location ### 6.8 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 11 8 - Good 15 6 - Okay 11 4 - Poor 7 2 - Terrible 7 ## Reviews Verified ### 10/10 Excellent #### Paula Jul 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great. ##### Paula Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Vania Jul 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las habitaciones son amplias y limpias. ##### Vania Stayed 1 night in Jul 2025 Verified ### 2/10 Terrible #### Mario Alberto Domínguez Jan 21, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Llegué con mi familia y ya le habían dado mi habitación a alguien más, ademas de un trato prepotente y que le hiciera como pudiera, era temporada alta y arriesgué a mi familia porque no encontraba otro hotel ##### Mario Alberto Domínguez Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Ernesto Jose De May 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Ernesto Jose De Stayed 3 nights in May 2022 Verified ### 6/10 Okay #### Maria Jan 2, 2020 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities The property location was quiet and in a nice neighborhood. I did not like that there was no television in living room area, there was a television in kids room, but not in master room. We did not like that. Breakfast was advertised when we booked - and with 4 children, I booked that place for that reason. When we got there, I asked time of breakfast and they said we were the only ones getting it, but first she checked our reservation. Breakfast was toast, peanut butter/jelly, coffee, one fruit per person, and kerns juice for three days, which was replaced by tang for the next three days. When peanut butter ran out, that was it- only jelly. That should be advertised, I was expecting warm breakfast - since the pictures we saw showed hot breakfast and there was no distinction made in the information. I also had to remind them every morning to provide us breakfast, which should have been understood based on our booking. Mari, our assigned cleaning lady/host was attentive with all our question, she was great. Unfortunately, she could only do what she could based on what the property allowed her to do. ##### Maria Stayed 8 nights in Dec 2019 Verified ### 10/10 Excellent #### Verified traveller Jul 12, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good experience . ##### Verified traveller Stayed 5 nights in Jul 2019 Verified ### 2/10 Terrible #### Maribel Apr 3, 2019 Disliked: Staff & service, amenities, property conditions & facilities I don’t like, that wasn’t what I was expecting, no hot water, ##### Maribel Stayed 5 nights in Mar 2019 Verified ### 10/10 Excellent #### Jorge Mar 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estan en una zona muy tranquila a pesar de ser a media zona hotelera. Los cuartos estan muy amplios, completos y comodos. El personal es amable y servicial. Con ganas de haber estado mas tiempo en este hotel. ##### Jorge Stayed 1 night in Mar 2019 Verified ### 10/10 Excellent #### Rosario Mar 20, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención fue muy buena tofo estaba en perfectas condiciones y limpio ##### Rosario Stayed 2 nights in Mar 2019 Verified ### 10/10 Excellent #### Camil Nov 5, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Buena ubicación, buena limpieza. El único pero sería que al ser un complejo de departamentos ya con algo de tiempo, no están actualizados los muebles del mismo, por lo demás todo excelte. En recepción muy amables. ##### Camil Stayed 1 night in Nov 2018 Verified ### 6/10 Okay #### Verified traveller Feb 25, 2018 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### You might end up with getting NO BREAKFAST! 1\. One of the reasons why I booked for this hotel was because it was saying that "European style breakfast" will be provided. However, I was told that there is no breakfast for "today" when I asked the manager, later he brought us 4 loaves of bread with jam, peanut butter, milk and coffee, but I was disappointed. 2\. There are some ants on the floor and in the bathroom. 3\. The hotel gave us free upgrade to a larger room that has two beds, large dining table and kitchen. 4\. A cover of the pillow had some stains. 5\. There is a bus stop after about 10 minutes walk that can drive you to beach, La Isla, and so on. 6\. You can find a convenience store on the way to the bus stop. ##### Verified traveller Verified ### 6/10 Okay #### luich Feb 16, 2018 Liked: Staff & service, property conditions & facilities #### Hotel en zona bonita Está situado en un lugar muy bonito, cerca de la Zona hotelera. Bastante grande y cómodo. En nuestro caso llegamos a las 11:00pm y no hay ni una botella de agua, no hay donde comprar cerca por la noche. Vimos bastantes hormigas en una de las habitaciones. ##### luich Stayed 2 nights in Feb 2018 Verified ### 4/10 Poor #### Verified traveller Apr 3, 2017 Liked: Staff & service, room comfort The hotel staff is nice and accommodating. They gave us good tips about what to do in the area. Good: -spacious rooms -free bottle of water and carton of milk -free parking -nice pool -air conditioned rooms Bad: -water heater broke during our stay so we had to take cold showers -you have to ask for towel replacements at the front desk instead of getting them exchanged in your room -you get charged $10 per spotted towel so you have to be extra careful with make up -there is no bell at front desk so if there is no one there you have to yell for someone if there is someone there -you only get one breakfast. You don't get breakfast for every day of your stay. -breakfast is literally toast with jam and coffee -not all of the power outlets worked -bed sheets were stained ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller Feb 7, 2017 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness #### La suite muy cómoda Transcurrió de manera tranquila. En la administración muy amables. Personalmente necesitaba estar en esa zona, aunque está alejada de las playas y del transporte ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller Aug 18, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place close to hotel zone The hotel was nice and clean, staff very friendly and helpful. Only bad thing....no pressure on the shower head and no TV! ##### Verified traveller Verified ### 2/10 Terrible #### maria Aug 9, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not as presentable as it was advertised I'd rather have my money back This is not what I expected out of Expedia This location was very deceiving ##### maria Verified ### 2/10 Terrible #### Jess Jul 24, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### not your go to hotel everything is far from here . no microwave . says continental breakfast and didnt have nothing .swimming pool was very hot . ##### Jess Verified ### 4/10 Poor #### Onivaldo Jun 26, 2016 Disliked: Staff & service Boa localização,apartamentos simples mais confortavéis,cafe da manhã nem sempre tinha e quando tinha era pessimo,atendentes educados mais nunca resolvia nada,ar condicionado nem sempre funcionava minha sorte que meu quarto era num andar alto com isto tinha a brisa da lagoa. ##### Onivaldo Verified ### 4/10 Poor #### Verified traveller Apr 26, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort 서비스 매우 느림 위치 불편 ##### Verified traveller Verified ### 8/10 Good #### Alex Feb 3, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom hotel pelo preço Bom hotel, quarto espaçoso e bem localizado. Não está na zona hoteleira mas num local bem agradável e gostoso de se ficar. Não é novo, mas vale muito pelo preço. ##### Alex Verified ### 4/10 Poor #### Emiliano Jan 25, 2016 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Nice hotel, but very bad staff The first night we arrived we were placed in a room with an air conditioning that didnt cool the air. We were moved to another building (no elevators, had to move the bads 4 stories down and then again 4 stories up, the staff didnt help us). The second room air conditioning stopped working after ten minutes of entering the room. We spent the first night with no air conditioning at all. The worst part came the last day (December 31). We did the check out at 8am because we had the Chichen Itza tour that day. We left our bags at the lobby and the plan was to come back, take our bags and travel to Playa del Carmen around 9pm to spend the night of the 31 there. However, when we returned from the tour, the lobby was empty and locked. We had to wait two hours until the guy in charge of the lobby came back, drunk, and gave us our bags. We didnt make it to Playa del Carmen on time and arrived past midnight. ##### Emiliano Verified ### 10/10 Excellent #### ABNER JHONATAN Dec 17, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel acogedor El lugar acogedor en una zona muy importante y tranquila. Usé el hotel para descansar, ya que en Cancún hay muchos lugares para disfrutar y conocer ##### ABNER JHONATAN Verified ### 8/10 Good #### Laura Nov 30, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### limpio en general, muy malo el servicio de desayun Hotel limpio en general, estuve en la suite y me encontre unas cucarachitas en los gabinetes de la cocineta. El servicio de desayuno nada formal, ya que no tenian una hora para empezar, si ibas te daban un pan con fruta y jugo. Pienso que deberian de tener algo formal para comer ya que esta lejos de cualquier otra forma de conseguir comida si andas sin vehiculo. ##### Laura Verified ### 10/10 Excellent #### Erik Nov 24, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Place to stay when visiting Cancún Very friendly stuff, early check in wasn't a problem. Quiet place. Will stay there again for sure. I recommended to friends already. ##### Erik Verified ### 8/10 Good #### Verified traveller Aug 25, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Apartment in Paradise The facility was way more than we expected with a full size 2bd 2bath, apartment style. When we checked in the guy at the front desk didnt speak very much English at all! However we were still able to get everything squared away upon check in. The hotel was part residents and the other part hotel. A few negatives was that the pool closed at 9 so we weren't able to take advantage of that amenity because we got back in after it was closed. It also sits a little further off the strip so it's a bit of a walk to restaurants and bars but only about 5 to 8 minutes in a car. Overall this place is perfect for location cleanliness and price! I would recommend this place for sure for families and couple's or groups. ##### Verified traveller ### Expedia's Latest Trends ### Hotels > - [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > - [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > - [Maya Cha'an Guesthouse](https://www.expedia.ca/Cancun-Hotels-Maya-Chaan-Guesthouse.h10268555.Hotel-Information) > - [Hotel del Sol](https://www.expedia.ca/Cancun-Hotels-Hotel-Del-Sol.h3544559.Hotel-Information) > - [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > - [Privilege Aluxes Isla Mujeres Adults Only](https://www.expedia.ca/Cancun-Hotels-Privilege-Aluxes-Isla-Mujeres-Adults-Only.h2232591.Hotel-Information) > - [Hotel Uxmal](https://www.expedia.ca/Cancun-Hotels-Hotel-Uxmal.h114123937.Hotel-Information) > - [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > - [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > - [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > - [YurInn](https://www.expedia.ca/Cancun-Hotels-YurInn.h31503746.Hotel-Information) > - [Departamento Rentas Vacacionales Cancun 003](https://www.expedia.ca/Cancun-Hotels-Departamento-Rentas-Vacacionales-Cancun-003.h23551527.Hotel-Information) > - [Mezcal Boutique Hotel](https://www.expedia.ca/Cancun-Hotels-Enigmatic-Hotel-Restaurant-Bar.h9768352.Hotel-Information) > - [Selina Shared Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h37871073.Hotel-Information) > - [Hotel Kavia Plus Cancun](https://www.expedia.ca/Cancun-Hotels-Hotel-Kavia-Plus.h61500633.Hotel-Information) > - [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > - [La Maison Bleue](https://www.expedia.ca/Cancun-Hotels-La-Maison-Bleue.h74510278.Hotel-Information) > - [Mayambe Private Village](https://www.expedia.ca/Cancun-Hotels-Mayambe-Private-Village.h12468734.Hotel-Information) > - [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > - [Hotel Colonial Cancun](https://www.expedia.ca/Cancun-Hotels-Hotel-Colonial-Cancun.h7941149.Hotel-Information) > - [Casa Frida Kahlo](https://www.expedia.ca/Cancun-Hotels-Casa-Frida-Kahlo.h68336253.Hotel-Information) > - [Digital Nomads Hotel & Co-Living](https://www.expedia.ca/Cancun-Hotels-Nomads-Co-Working-Co-Living.h105903550.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > - [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > - [Dreams Playa Mujeres Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Playa-Mujeres-Golf-Spa-Resort.h13363267.Hotel-Information) > - [Casa La Ceiba](https://www.expedia.ca/Cancun-Hotels-Casa-La-Ceiba.h25008980.Hotel-Information)