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Expedia-Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Junior Suite
Room with view
947 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Room, Balcony (Altitude Room )
Room with view
548 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room
Room with view
344 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Expedia VIP Suite
Room with view
1,421 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite Grand Altitude
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Altitude Family
Room with view
1,098 square feet
1 King Bed and 2 Double Beds
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 2 children)
Select dates to see price
Altitude Room 1 King Ocean View
Room with view
549 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Altitude Releve 1 King Ocean View
Room with view
549 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Deluxe Room, Ocean View
Room with view
344 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale oceanfront spa resort, only steps away from lively Punta Cancun area and shopping

Expedia Local Expert Concierge

(888) 803-4175

Popular property highlights

Free valet parking
Business centre
Laundry facilities
Grocery/convenience store
Babysitting or childcare (surcharge)

Near shopping, beaches

Located on Punta Cancun and offering views of the Caribbean and a new and extensive white-sand beach, this resort is within walking distance of shopping and nightlife.

Two-tiered pool

Krystal Grand Punta Cancun's highlights include a 2-level pool, a children's swimming pool, garden cabanas refreshed by soft tropical breezes, and a spa with a variety of treatments. Guests can also enjoy the wide array of dining options onsite ranging from a Tepanyaki table restaurant to traditional Italian cuisine.

Balconies with views

The 295 spacious rooms feature private balconies with views of the Caribbean Sea, city, or lagoon. Rooms also include LED TVs, wireless Internet, and marble baths.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Premium food items not included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Snorkeling gear not included
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Surcharge for bottled liquor

Hotel Amenities

  • Number of outdoor pools - 3
  • Elevator/lift
  • Local Expert Concierge
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Airport transportation
  • Total number of rooms - 395
  • Number of floors - 14
  • Number of buildings/towers - 2
  • Beach bar
  • Number of bars/lounges - 4
  • Full-service spa
  • Beach umbrellas
  • Swim-up bar
  • Free beach cabanas
  • Spa treatment room(s)
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Coffee shop or café
  • Beach sun loungers
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Laundry facilities
  • Beach towels
  • 24-hour fitness facilities
  • Television in common areas
  • Wedding services
  • Garden

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages Spoken

  • English
  • Spanish

Parking

Free valet parking

Room Amenities

Krystal Grand Punta Cancun offers 395 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. LED televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Premium TV channels
  • Air conditioning
  • Furnished balcony
  • Minibar
  • Free WiFi
  • LED TV
  • Daily housekeeping
  • Blackout drapes/curtains
  • Phone
  • Free bottled water
  • Desk
  • In-room climate control (air conditioning)
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Cable TV service
  • Room service (24 hours)

Where to Eat

O - International buffet breakfast and à la carte options. Indoor and outdoor seating overlooking the Caribbean Sea. Croissants, Danish pastries, and breads freshly baked in the onsite bakery. At night, enjoy a trip around the different gastronomical influences with themed buffets ranging from traditional Mexican dishes to enigmatic Asian cuisine.

Risotto - A small Italian restaurant serving traditional dishes with personalized service. Risotto serves traditionally detailed Italian cuisine in a casual, yet elegant environment. A complimentary sommelier can assist with any pairing recommendations, for a full flavor experience. Open for dinner from 6:30 PM to 11 PM. Reservations and semi-formal attire required.

Ayami - This Asian fusion restaurant grants guests a show at the Tepanyaki tables. Experience authentic Asian cuisine. Dishes create a perfect fusion of Asian flavors and aromas. Open from 6:30 PM to 11 PM. Reservations and semi-formal attire required.

The Grill - Open for lunch, dinner, à la carte service. An array of international and wood-fired specialties served poolside, overlooking the Caribbean Sea, pool, and garden. There's vegetarian options, ceviche, prime cuts of meat, and a stone oven serving up a variety of pizzas. Light fare, drinks, and a children's menu are available. Open from noon to 11 PM.

The Deli - Offers a wide variety of drinks, salads, sandwiches, coffees, and desserts. Features a Internet access and a wide assortment of Italian-style ice cream. Open from 6 AM to 11 PM daily.

The Beach Bar and Grill - A beachfront location serving lunch, appetizers, and a variety of drinks. Offering a beach service, guests can relax while dining on dishes like traditional Mexican nachos, as well as fresh hamburgers. Al fresco dining available. Open from 10:00 AM to 6:00 PM.

The Lounge & Terrace - Relaxed atmosphere by the lobby and on the outdoor terrace, overlooking the Cancun hotel zone beaches. Large varieties of wine are available by the glass. A tapas bar open for lunch, dinner, and drinks from 9 AM to midnight.

The Pool Bar - Poolside bar with swim-up section. Tropical cocktail, mid-day snacks, and sandwiches. Open from 10:00 AM to 6:00 PM.

Nearby Things to Do

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 280 and MXN 350 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Krystal Grand Punta Cancun Hotel
  • Krystal Grand Punta Hotel
  • Krystal Grand Punta Cancun
  • Krystal Grand Punta
  • Hyatt Regency Cancun Hotel Cancun
  • Krystal Grand Punta Cancun Resort
  • Krystal Grand Punta Resort

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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