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Hotel Playa la Media Luna, Isla Mujeres

Star Rating
3 out of 5

Information

Reviews

4.1 / 5Very Good
274 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Norte Beach
    4 min walk
  • Airport
    Isla Mujeres, Quintana Roo (ISJ)
    4 min drive
  • Popular Location
    Costa Occidental de Isla Mujeres National Park
    12 min drive
  • Popular Location
    Dolphin Discovery
    12 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, Balcony, Garden Area

    Room Amenities

    • Sleeps 4
    More details
  • Standard Double Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Standard Room, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Economy Room, 1 Queen Bed, Balcony, Garden View

    Room Amenities

    • Sleeps 2
    More details
  • Honeymoon Suite, 1 King Bed, Jetted Tub, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details

About this area

Isla Mujeres

Located in Isla Mujeres, Hotel Playa la Media Luna, Isla Mujeres is in the city centre and on the beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Garrafon Natural Reef Park. Cancun Interactive Aquarium and Dolphin Discovery are also worth visiting. Our guests appreciate the hotel's central and quiet location.

What's nearby

  • Popular Location
    Norte Beach - 4 min walk
  • Popular Location
    Garrafon Natural Reef Park - 4 min drive
  • Popular Location
    Cancun Underwater Museum (Isla Mujeres) - 11 min drive
  • Popular Location
    Costa Occidental de Isla Mujeres National Park - 12 min drive
  • Popular Location
    Dolphin Discovery - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 81 min drive

About this property

Hotel Playa la Media Luna, Isla Mujeres

Ocean-view hotel with a bar/lounge, near Norte Beach
An outdoor pool, a bar/lounge and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and multilingual staff are on-site. All rooms are individually decorated and offer minibars and in-room massages. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include hobs and coffee makers.
Hotel Playa la Media Luna, Isla Mujeres offers 18 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in between 3 PM - 11 PM

Special check-in instructions

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.

Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Guests can contact the office using the number on the reservation confirmation received after booking.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets or service animals allowed

Property payment types

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 3000.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

No pets or service animals are allowed at this property. Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces

Food and drink

  • Continental breakfast available for a fee daily
  • 1 bar

Things to do

  • Fishing
  • Outdoor pool
  • Scooter/moped hire

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Conference space (861 square feet)

Outdoors

  • Beachfront location
  • Terrace

Spa

  • Facials
  • Massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Linens

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Hob

More

  • Access via exterior corridors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Nearby things to do

Activities

  • Bike hire
  • Ecotours
  • Snorkelling
  • Whale watching
  • Windsurfing

Frequently asked questions

4.1

Very Good

5 - Excellent
108
4 - Good
115
3 - Okay
34
2 - Mediocre
13
1 - Poor
4
4.2
Cleanliness
3.9
Service and Staff
3.5
Amenities
3.9
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Nov. 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities

    The room/bathroom was fine, good size, had a small refrigerator, AC worked well. Location is good as it is just a short walk to everything, yet in a quiet, secluded area. The breakfast is a joke, it would be a gross exaggeration to even call it a continental breakfast. Some staff had issues also. We tried to rent a golf cart two days in a row but the young lady at the front desk did not know the procedures for doing so. She made it obvious our asking was a major inconvenience to her. The front desk is manned, kind of.... You need to ring their bell to get somebody to come out from the back, they usually do.

    Stayed 14 nights in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Amenities

    Breakfast needs to be a bit better if you’re paying for it

    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Nov. 2019

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities, property conditions & facilities

    Couldn’t swim in the ocean here even though it was 10 ft from our room cuz it was deemed to risky. It should at least be swim at your own risk. The free continental breakfast was fruit and cold cereal and that’s it! That’s nothing! And the lobby was under construction while we were there and that made things more difficult.

    Stayed 5 nights in Sep. 2019

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