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Hotel Playa la Media Luna, Isla Mujeres

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On the beach
On the beach
On the beach
Outdoor pool

Overview of Hotel Playa la Media Luna, Isla Mujeres

Hotel Playa la Media Luna, Isla Mujeres

3 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationNorte Beach4 min walk
  • Popular LocationCocal Beach6 min walk
  • Popular LocationDolphin Discovery10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)120 min drive

Choose dates to view prices

About this area

Isla Mujeres

Located in Isla Mujeres, Hotel Playa la Media Luna, Isla Mujeres is in the city center and on the beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Garrafon Natural Reef Park and Dolphin Discovery. Cancun Interactive Aquarium and Costa Occidental de Isla Mujeres National Park are also worth visiting. Discover the area's water adventures with snorkeling, windsurfing, and fishing nearby, or enjoy the great outdoors with ecotours. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Norte Beach - 4 min walk
  • Costa Occidental de Isla Mujeres National Park - 4 min walk
  • Cocal Beach - 6 min walk
  • Dolphin Discovery - 10 min drive
  • Joysxee Floating Bottle Island - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 120 min drive


  • Lola Valentina — 4 min walk
  • Asia Caribe — 4 min walk
  • Rooster — 5 min walk
  • Qubano — 5 min walk
  • Angelo — 5 min walk

About this property

Hotel Playa la Media Luna, Isla Mujeres

Ocean-view hotel with a bar/lounge, near Norte Beach
Along with an outdoor pool, this smoke-free hotel has a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and multilingual staff are onsite. All 18 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with cable channels, and guests will also find coffee makers and in-room massages.
Hotel Playa la Media Luna, Isla Mujeres offers 18 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool


  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (861 square feet)
  • Meeting room


  • Beachfront location
  • Terrace


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan


  • Free toiletries
  • Shower
  • Towels


  • 29-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Minibar


  • Access via exterior corridors
  • Connecting rooms available
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

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Check-in from 3 PM - 11 PM


Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

    A damage deposit of MXN 3000 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

Very good
Rating 5 - Excellent. 139 out of 341 reviews
5 - Excellent 41%
Rating 4 - Good. 136 out of 341 reviews
4 - Good 40%
Rating 3 - Okay. 44 out of 341 reviews
3 - Okay 13%
Rating 2 - Poor. 16 out of 341 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 341 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

4/5 Good

Travelled with group
Liked: Staff & service
Nice small hotel. Good value for the money and beautiful breach, although not really swimable. Jamie was an excellent staff member and made us feel right at home. He did seem a little overworked, but I think they were short staffed. Renting a golf cart right at the property was easy. Easy walk to town, 2 blocks. Only small complaints are the hot water was hit or miss and a lot of the electrical outlets didn’t work.
Stayed 4 nights in Jun 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is phenomenal ! First off , it’s location is incredible. You essentially get a slice of a private cove in front of the hotel to enjoy sunbathing and those turquoise waters without all the people. Second, the staff here are by far the most accommodating I have ever had the pleasure of being around. Anything we needed they were on it. We got responses for activities booked in Cancun in a snap, taxis and even our covid test booked and the doctor on site in less than an hour !!! This hotels hot tub on the terrace was such a plus and the amenities were on point. Food options are so close by, that we walked to the restaurants for all our meals. Needless to say, I will never stay in Cancun for vacation again. Isla mujeres and this hotel are the only way to go. All my future visits will be to this hotel. You cannot go wrong !
Stayed 4 nights in May 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice pool area and ocean access. Nice short walk into town. "Breakfast" was weird - juice boxes, granola bars, packaged muffins and small apples delivered the afternoon before. Nice clean rooms. Oh, also weird tiny towels handed out for pool use, thankfully I brought my own travel towel. I would still recommend, just mentioned these so anyone is aware when booking.
Stayed 5 nights in May 2021

1/5 Terrible

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
No bottles of water in the hotel no milk for the coffee and really bad attitude from the supervisor of the hotel. Not recommend anyone to go there !!!
Stayed 5 nights in May 2021

5/5 Excellent

Stayed 3 nights in May 2021