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Hotel Luma by Kavia

Photo gallery for Hotel Luma by Kavia

In-room safe, individually furnished, iron/ironing board, free WiFi
Front of property
In-room safe, individually furnished, iron/ironing board, free WiFi
Interior entrance
Shower, soap, shampoo, toilet paper

Overview of Hotel Luma by Kavia

Hotel Luma by Kavia

3.5 star property
8.2 out of 10 Very good
8.2/10 Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500

Explore the area

  • Popular LocationBenito Juarez Municipal Building4 min walk
  • Popular LocationMercado 2312 min walk
  • Popular LocationPlaza 2815 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive

Room options

About this area


Located in Cancun, Hotel Luma by Kavia is in the city center. While the natural beauty of Tortuga Beach and Norte Beach can be enjoyed by anyone, those looking for an activity can check out Moon Palace Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium.

What's nearby

  • Benito Juarez Municipal Building - 4 min walk
  • Cristo Rey Church - 10 min walk
  • Las Palapas Park - 11 min walk
  • Mercado 23 - 12 min walk
  • Plaza 28 - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive


  • Hunter Bar Cancun: Address - 10 min walk
  • El Botanero - 11 min walk
  • 11:11 Club - 1 min walk
  • Cheester - 12 min walk
  • Quesadillas Tierra del Sol - 10 min walk

About this property

Hotel Luma by Kavia

3.5-star hotel located in Downtown Cancun
Hotel Luma by Kavia provides a restaurant and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Smoke-free premises, concierge services, and a 24-hour front desk
  • An elevator, tour/ticket assistance, and a front-desk safe
Room features
All 54 individually furnished rooms have perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant


  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance


  • Elevator


  • Smoke-free property

Room amenities


  • Bedsheets provided


  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper


  • 50-inch Smart TV with cable channels


  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Similar properties



Check-in from 3:00 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Luma by Kavia Hotel
Hotel Luma by Kavia Cancun
Hotel Luma by Kavia Hotel Cancun

Frequently asked questions

Is Hotel Luma by Kavia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Luma by Kavia?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at Hotel Luma by Kavia on Jun 27, 2023 start from CA $71.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Luma by Kavia?

Self parking is free at this property.

What time is check-in at Hotel Luma by Kavia?

Check-in is from 3:00 PM - 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Luma by Kavia?

Check-out is at noon.

Where is Hotel Luma by Kavia located?

Located in Downtown Cancun, this hotel is 0.2 mi (0.3 km) from Mercado Ki Huic and within 3 mi (5 km) of Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez. Playa Tortugas is 3 mi (4.8 km) away.



Very good

Rating 10 - Excellent. 93 out of 188 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 56 out of 188 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 18 out of 188 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 9 out of 188 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 12 out of 188 reviews" "
" "2 - Terrible 6%




Staff & service




Property conditions & facilities




8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities
The Good: Cheap and clean place to stay in a safe area of downtown. I would stay here again. The Bad: Next to a loud nightclub. The noise doesn't bother me, but you should be aware.
Stayed 3 nights in Apr 2023

8/10 Good


Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It's very well located! Many restaurants and bars around.
Stayed 1 night in Apr 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its perfectly centered everything
Stayed 8 nights in Mar 2023

10/10 Excellent


Stayed 1 night in Mar 2023

10/10 Excellent


Stayed 4 nights in Jan 2023

10/10 Excellent


8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was downtown and that there was a lot to see for an overnight stay.

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay


Liked: Staff & service
Disliked: Cleanliness
I don't think it is a 4-star hotel. The hotel is old and I saw a cockroach in the washroom. There is no chair or little room to place your belongings and we need to put our things on the floor. The bed is pretty small, definitely not a King size. However, the location is good. There are souvenir shops, convenience stores, restaurants, and a night market behind the hotel.

6/10 Okay


Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2022