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Hotel Luma by Kavia

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In-room safe, individually furnished, iron/ironing board, free WiFi
In-room safe, individually furnished, iron/ironing board, free WiFi
50-inch Smart TV with cable channels, TV
In-room safe, individually furnished, iron/ironing board, free WiFi
In-room safe, individually furnished, iron/ironing board, free WiFi

Overview of Hotel Luma by Kavia

Hotel Luma by Kavia

3.5 star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Housekeeping
  • 24/7 front desk
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500

Explore the area

  • Popular LocationBenito Juarez Municipal Building4 min walk
  • Popular LocationMercado 2312 min walk
  • Popular LocationMarket 2817 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)30 min drive

Room options

About this area


Located in Cancun, Hotel Luma by Kavia is in the city center. Temple of the Warriors and El Meco Archaeological Site are local landmarks, and some of the area's activities can be experienced at Moon Palace Golf Club and Puerto Cancun Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Cancun Bullfight ring or Beto Avila Baseball Stadium.

What's nearby

  • Benito Juarez Municipal Building - 4 min walk
  • Cristo Rey Church - 10 min walk
  • Las Palapas Park - 11 min walk
  • Mercado 23 - 12 min walk
  • Market 28 - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive


  • Restaurante Pipo's - 6 min walk
  • El Socio Taqueria Naiz - 6 min walk
  • Nomads - 7 min walk
  • Rolandi's - 7 min walk
  • El Poblano - 7 min walk

About this property

Hotel Luma by Kavia

3.5-star hotel located in Downtown Cancun
Hotel Luma by Kavia provides a restaurant and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • An elevator, concierge services, and smoke-free premises
  • A front desk safe, tour/ticket assistance, and a 24-hour front desk
Room features
All 54 individually furnished rooms have perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant


  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance


  • Elevator


  • Smoke-free property

Room amenities


  • Bedsheets provided


  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper


  • 50-inch Smart TV with cable channels


  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Similar properties

See similar properties



Check-in from 3:00 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Luma by Kavia Hotel
Hotel Luma by Kavia Cancun
Hotel Luma by Kavia Hotel Cancun

Frequently asked questions

Is Hotel Luma by Kavia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Luma by Kavia?

As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Hotel Luma by Kavia on Jan 31, 2023 start from CA $77.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Luma by Kavia?

Self parking is free at this property.

What time is check-in at Hotel Luma by Kavia?

Check-in is from 3:00 PM - 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Luma by Kavia?

Check-out is at noon.

Where is Hotel Luma by Kavia located?

Located in Downtown Cancun, this hotel is steps from Las Palapas Park, Mercado Ki Huic, and Cristo Rey Church. Benito Juarez Municipal Building and Ceviche Square are also within 10 minutes.

Can I cancel my reservation for free at Hotel Luma by Kavia and receive a full refund?

Yes, Hotel Luma by Kavia offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Luma by Kavia cancellation policy on our site for more details about any exclusions or requirements.



Very good

Rating 10 - Excellent. 79 out of 169 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 53 out of 169 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 17 out of 169 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 8 out of 169 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 12 out of 169 reviews" "
" "2 - Terrible 7%




Staff & service




Property conditions & facilities




8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was downtown and that there was a lot to see for an overnight stay.

6/10 Okay


Liked: Staff & service
Disliked: Cleanliness
I don't think it is a 4-star hotel. The hotel is old and I saw a cockroach in the washroom. There is no chair or little room to place your belongings and we need to put our things on the floor. The bed is pretty small, definitely not a King size. However, the location is good. There are souvenir shops, convenience stores, restaurants, and a night market behind the hotel.

10/10 Excellent

Donghui, Richmond Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

2/10 Terrible


Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Little to rave about
Hotel was adequate… thats about it… no safe .. no fridge … very noisy ..just about one if the worst hotels ive ever stayed in .. i left another one in a run down area to go to this one .. bug mistake.. the other had a safe.. a fridge freezer free coffee and washing service and i mean they charged zero…and they had a swimming pool and rooftop jacuzzi.. that one was called hotel o cancun ocean view…
Stayed 6 nights in Oct 2022

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very good place to go to business, street food and a lot of fun
Stayed 1 night in Sep 2022

10/10 Excellent


Stayed 3 nights in Sep 2022

10/10 Excellent

Anna, Downey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay at for a good price. Close to bus to take you to the airport, to and from. Can catch the bus for the low to the beaches and around Cancun. Great location to mingle with the City surroundings. Simply just great. take your own hygiene essentials. I would for sure go back to this place!
Stayed 3 nights in Aug 2022

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent


Liked: Staff & service, amenities, property conditions & facilities
Very nice friendly people and affordable
Stayed 6 nights in Jul 2022

8/10 Good


Stayed 1 night in Jul 2022