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Hotel Kavia

Photo gallery for Hotel Kavia

Superior Room, Balcony, Tower | Pool | Outdoor pool, sun loungers
Lobby sitting area
Superior Room, Balcony, Tower | 1 bedroom, minibar, in-room safe, desk
Daily continental breakfast (MXN 50 per person)

Overview of Hotel Kavia

Hotel Kavia

3.0 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500

Guests rated this location 8.3/10 - Very good

Explore the area

  • Popular LocationBenito Juarez Municipal Building4 min walk
  • Popular LocationMercado 2312 min walk
  • Popular LocationMarket 2817 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)32 min drive

Room options

About this area


Hotel Kavia is located in Downtown Cancun, a neighborhood in Cancun with good shopping. Xbalamqué Theater and Museum of Popular Mexican Art are cultural highlights, and some of the area's landmarks include Temple of the Warriors and El Meco Archaeological Site. Looking to enjoy an event or a game while in town? See what's happening at Cancun Bullfight ring or Beto Avila Baseball Stadium.

What's nearby

  • Benito Juarez Municipal Building - 4 min walk
  • Cristo Rey Church - 10 min walk
  • Las Palapas Park - 11 min walk
  • Mercado 23 - 12 min walk
  • Market 28 - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive


  • Hunter Bar Cancun: Address - 10 min walk
  • El Botanero - 11 min walk
  • 11:11 Club - 1 min walk
  • Cheester - 12 min walk
  • Quesadillas Tierra del Sol - 9 min walk

About this property

Hotel Kavia

3-star hotel located in Downtown Cancun
Consider a stay at Hotel Kavia and take advantage of a poolside bar, a terrace, and a coffee shop/cafe. In addition to a bar and a business center, guests can connect to free WiFi in public areas.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • Continental breakfast (surcharge), luggage storage, and concierge services
  • Tour/ticket assistance, a front-desk safe, and an elevator
  • Guest reviews speak highly of the location
Room features
All 62 rooms have comforts such as air conditioning, in addition to perks like safes and minibars.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, daily housekeeping, and desks


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: MXN 50 per person
  • 1 poolside bar and 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool


  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center


  • Pool sun loungers
  • Terrace


  • Elevator


  • Designated smoking areas (fines apply)

Room amenities


  • Air conditioning
  • Bed sheets


  • Free toiletries
  • Private bathroom
  • Shower
  • Towels


  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio


  • Desk
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties



Check-in from 3 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia Hotel
Hotel Kavia Cancun
Hotel Kavia Hotel Cancun

Frequently asked questions

Does Hotel Kavia have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Kavia?

As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at Hotel Kavia on Apr 19, 2023 start from CA $68.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Kavia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kavia?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Kavia?

Check-in is from 3 PM - 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia?

Check-out is at noon.

Where is Hotel Kavia located?

Located in Downtown Cancun, this hotel is steps from Las Palapas Park and Cristo Rey Church. Mercado Ki Huic and Benito Juarez Municipal Building are also within 5 minutes.

Can I cancel my reservation for free at Hotel Kavia and receive a full refund?

Yes, Hotel Kavia offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Kavia cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 172 out of 512 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 183 out of 512 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 85 out of 512 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 33 out of 512 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 39 out of 512 reviews" "
" "2 - Terrible 8%




Staff & service




Property conditions & facilities




10/10 Excellent


Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded all expectations!!! I stayed three nights at the grand oasis palm resort where I paid 1700.00! Worst experience ever! Rude staff horrible food no clean towels! It was a nightmare! I left the resort found kavia and would definitely stay at this property my next visit to Mexico! Very clean huge rooms nice and cold!
Stayed 1 night in Mar 2023

2/10 Terrible


Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Everything ok for the price rude staff except for restaurant waitress if you like to rest this is not a place for you to much going on during the night and morning with clubs around windows dont lock bathrooms missing windows water sometimes is hot if you are lucky toilets are not close to the wall if you try to lean backwards it will definitely break and they will charge you for it 2000 mx pesos property claims its a smoke free hotel but most of the rooms smell alot like cigarettes smoke and the dog infront of the property its a plus never shuts up always barking and you can hear it throughout the whole hotel.. stayed 3/7/23- 3/15/23
Stayed 8 nights in Mar 2023

2/10 Terrible


Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Elevator was not working and they only had one. No wifi, service was very bad. Safe did not work and it took
Stayed 3 nights in Feb 2023

2/10 Terrible

Sasha Gay

Stayed 2 nights in Jan 2023

8/10 Good


Liked: Cleanliness, staff & service, amenities
I like this property but there was limited access to public transport other than ADO buses.

8/10 Good

KENNETH Carl, victoria

Travelled with partner
Liked: Cleanliness, staff & service
Good location.
Stayed 15 nights in Sep 2022

4/10 Poor

Richard R.

Travelled with group
Liked: Cleanliness, staff & service
It's OK
Very noisy. A hostel on the next block blasts LOUD music most of the day & night. Some restaurants in the other direction also blast LOUD music a few nights a week.
Stayed 6 nights in Oct 2022

4/10 Poor


Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
We booked through Expedia for a week. We booked two rooms with city view. Our rooms don't even have any windows. Getting here the shower drain didn't work. We went and told the receptionist and explained that the guy wasn't here and that they will fix it the next day. They never did we been dealing with the shower for the whole stay. The second day we came from a water park and someone who I came to vacation with believed she left her phone in the bathroom in the lobby and we believe an employee went after because the toilet I used then had a garbage can on top of the toilet. They didn't want to show the footage. If she came in and came out with or without the phone. Today sept 18. There's no water in the two rooms we booked I already had shampoo in my head and the water stopped it happened twice to us already. They said there's nothing they can do.
Stayed 7 nights in Sep 2022

2/10 Terrible

Lendy Khem

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping came in my room and stole my Nintendo switch
Stayed 5 nights in Jul 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
One night stay for a layover in downtown Cancun. Poorly maintained. Rooms smelled of humidity, toilet was stained. No hand towels.No running water in one of the two rooms we were given, although prompt attention to the matter. Beds were clean. White room doors very dirty looking, with fingerprints, like they weren’t cleaned in a while. Not terrible but I would not recommend it or stay again ever.
Stayed 1 night in Jun 2022