Hotel Imperial Laguna Faranda

Photo gallery for Hotel Imperial Laguna Faranda

Primary image
Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers
Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers
Balcony
Balcony

Overview of Hotel Imperial Laguna Faranda

Hotel Imperial Laguna Faranda

2.0 star property
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500

Explore the area

  • Popular LocationCancun Golf Club at Pok Ta Pok11 min walk
  • Popular LocationPlaza Caracol Mall12 min walk
  • Popular LocationCancun Convention Center18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Choose dates to view prices

About this area

Cancun

Hotel Imperial Laguna Faranda is located in Zona Hotelera, a neighborhood in Cancun, and is in the entertainment district and on the waterfront. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Chac Mool Beach. Aquaworld and Ventura Park Cancun are not to be missed. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby. Guests appreciate the hotel's quiet location.

What's nearby

  • Cancun Golf Club at Pok Ta Pok - 11 min walk
  • Plaza Caracol Mall - 12 min walk
  • Cancun Convention Center - 18 min walk
  • Chac Mool Beach - 5 min drive
  • Forum Beach - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • El Caribeño - 8 min walk
  • Dag Dag - 11 min walk
  • Marinero's - 16 min walk
  • Limoncello - 4 min drive
  • Lorenzillo's - 4 min drive

About this property

Hotel Imperial Laguna Faranda

Lakefront Cancun hotel in Zona Hotelera, near Caracol Beach
This hotel features an outdoor pool, a restaurant, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff are onsite.
Hotel Imperial Laguna Faranda offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant

Restaurants on site

  • La Palapa Belga

Things to do

  • 9 holes of golf
  • Outdoor pool

Family friendly

  • Free rollaway/extra beds
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.44 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:30 PM
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Celuisma Imperial Laguna
Celuisma Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel Cancun
Celuisma Imperial Laguna Hotel Cancun
Celuisma Laguna Imperial
Hotel Imperial Laguna
Imperial Laguna
Imperial Laguna Hotel
Celuisma Imperial Laguna Cancun Hotel Cancun
Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel
Beach House Imperial Laguna Faranda Hotels Cancun
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda
Hotel Hotel Imperial Laguna by Faranda Cancun
Cancun Hotel Imperial Laguna by Faranda Hotel
Hotel Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna by Faranda Cancun
Celuisma Imperial Laguna Hotel
Beach House Imperial Laguna by Faranda Hotels
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda Cancun
Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna Faranda Hotel
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda Hotel Cancun

Frequently asked questions

Overall score and ratings

2.9
Rating 5 - Excellent. 53 out of 515 reviews
5 - Excellent 10%
Rating 4 - Good. 140 out of 515 reviews
4 - Good 27%
Rating 3 - Okay. 146 out of 515 reviews
3 - Okay 28%
Rating 2 - Poor. 75 out of 515 reviews
2 - Poor 15%
Rating 1 - Terrible. 101 out of 515 reviews
1 - Terrible 20%

3.1/5

Cleanliness

3.2/5

Staff & service

2.6/5

Amenities

2.7/5

Property conditions & facilities

2.6/5

Eco-friendliness

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property wasn’t clean at all. I even had cockroaches in my shower
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service
Staff very kindness
Stayed 1 night in Apr 2022

4/5 Good

Stayed 2 nights in Apr 2022

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They should be shut down
Terrible hotel and staff worst ever hotel I’ve been too. They should be shut down
Stayed 1 night in Feb 2022

3/5 Okay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
It was very unclean but beautiful view. Don't expect king bed with a view. Only one bottle of water. The phone did not work, and when we told the desk. The guy came to room and checked; he said I will ask my partner. Nothing happened.
Stayed 14 nights in Feb 2022

4/5 Good

Travelled with group
Liked: Staff & service
Great for the value
Great for the value with a good location.
Stayed 1 night in Jan 2022

1/5 Terrible

Disliked: Amenities, property conditions & facilities
Didn't like any thing, over priced, dirty
Stayed 3 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities
The price!
Stayed 1 night in Nov 2021

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel quality price. Paid 88usd for a view to the lagoon and no view were given. The room quality was too low quality. But thanks, first time i paid this much for too less
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value property. My room was large and comfortable, it was quite clean, and had everything I needed. The staff was helpful, kind, and welcoming. The location was great - walkable to the beach, and near everything else one needs (supermarket, bus stops, etc.). Not a luxury hotel, but perfect for a budget traveler.
Stayed 8 nights in Sep 2021