Title: Hotel Hacienda Cancun - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hacienda Cancun Hotel with an outdoor pool, 4-minute walk to Las Palapas Park ![TV](https://images.trvl-media.com/lodging/10000000/9590000/9586500/9586432/eedeb5eb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/10000000/9590000/9586500/9586432/8d98f5d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV](https://images.trvl-media.com/lodging/10000000/9590000/9586500/9586432/a1fca88b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV](https://images.trvl-media.com/lodging/10000000/9590000/9586500/9586432/270428c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room](https://images.trvl-media.com/lodging/10000000/9590000/9586500/9586432/368dda96.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Hacienda Cancun, surrounded by Las Palapas Park's lush greenery, offers a peaceful escape. Relax by the outdoor pool on comfortable sun loungers or find a quiet moment on the garden terrace. Stay connected with WiFi in public areas. 7.0 Good ## Popular amenities - Pool - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room](https://images.trvl-media.com/lodging/10000000/9590000/9586500/9586432/7cd07e48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning TV Ceiling fan Private bathroom Daily housekeeping Wardrobe or closet - 161 sq ft - Sleeps 4 - 1 Double Bed ## You may also like Ad ![2 outdoor pools](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/5a8ab209.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Waldorf Astoria Riviera Maya Cancun - Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 156 reviews CA $720 CA $991 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Cancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=1c9d0995-e138-43b7-bcc5-65ccbcbb39ad&top_cur=CAD) Ad ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Hacienda-Cancun.h9586432.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Hacienda-Cancun.h9586432.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16242%2C-86.83015&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cva_zsQXcOUTYx7hGvhFzWhNMBQ=) Av. Sunyaxchen Lote 39 y 40, Cancun, QROO, 77509 #### What's nearby - Las Palapas Park - 3 min walk - 0.3 km - Benito Juarez Municipal Building - 8 min walk - 0.7 km - Plaza 28 - 8 min walk - 0.7 km - Mercado 23 - 10 min walk - 0.8 km - Plaza Las Americas - 6 min drive - 2.1 km #### Getting around - Cancun Intl. Airport (CUN) - 21 min drive #### Restaurants - ‪La Parrilla - ‬3 min walk - ‪Av. Yaxchilán - ‬1 min walk - ‪Bao Vegan - ‬2 min walk - ‪La Casona - ‬4 min walk - ‪Los Pescaditos - ‬2 min walk ## About this property ### Hotel Hacienda Cancun Hotel near Las Palapas Park Located close to Kabah Urban Park and Cancun Mall, Hotel Hacienda Cancun provides a terrace and a garden. Guests can connect to free WiFi in public areas. You'll also find perks like: - An outdoor pool along with sun loungers - A 24-hour front desk, tour/ticket assistance, and smoke-free premises - Luggage storage, a vending machine, and concierge services Room features All guestrooms at Hotel Hacienda Cancun have comforts such as air conditioning, in addition to amenities like sound-insulated walls. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/d42349dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xbalamque and Spa Cancun Downtown Cancun - Pool - Spa - Parking included - Free WiFi 7.2 Good 1,000 reviews CA $43 CA $58 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/9000000/8030000/8026300/8026260/ffae9ad0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribe Internacional Cancun Downtown Cancun - Pool - Kids pool - Restaurant - Air conditioning 6.2 816 reviews CA $39 CA $56 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=8026260&PinnedHotelID=8026260&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7950000/7941200/7941149/658ef0e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Cancun Downtown Cancun - 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Pool - Kids pool - Parking included - Free WiFi 7.2 Good 890 reviews CA $45 CA $62 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=9033285&PinnedHotelID=9033285&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector ### We should mention This property does not have elevators ### Property is also known as Hotel Hacienda Cancun Hacienda Cancun Radisson Cancun Cancun Radisson Hacienda Hotel Hacienda Cancun Hotel Hotel Hacienda Cancun Cancun Hotel Hacienda Cancun Hotel Cancun ## Frequently asked questions ### Does Hotel Hacienda Cancun have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel Hacienda Cancun? > As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Hacienda Cancun on Dec 2, 2025 start from CA $39.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Hotel-Hacienda-Cancun.h9586432.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Hacienda Cancun pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > This hotel doesn't offer parking. ### What time is check-in at Hotel Hacienda Cancun? > Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Hacienda Cancun? > Check-out is at noon. ### Where is Hotel Hacienda Cancun located? > Located in Downtown Cancun, this hotel is 0.2 mi (0.4 km) from Las Palapas Park and within 3 mi (5 km) of Kabah Urban Park and Cancun Mall. Yamil Lu'um Archaeological Zone is 9 mi (14.5 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Hacienda Cancun Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 84 8 - Good 104 6 - Okay 91 4 - Poor 42 2 - Terrible 36 ### 7.2/10 Cleanliness ### 7.6/10 Staff & service ### 7.6/10 Amenities ### 6.6/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Franck Apr 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super hotel, if you want to go in Cancun and close to downtown it's the best one ##### Franck Stayed 7 nights in Mar 2025 ### 8/10 Good #### Eden Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place and comfy ##### Eden Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Misa Jun 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was good to stay for one night :) ##### Misa Stayed 1 night in Apr 2024 ### 8/10 Good #### Chiara Anna Oct 26, 2025 Liked: Cleanliness I liked the position and the swimming pool even if it could be better cleaned... I didn't like that even if I clearly asked for a towels changing they didn't change them. I had to ask for toilet paper at the reception. Old but solid structure with A/C. There is no elevator but the building has a typical and welcoming structure. ##### Chiara Anna Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Margarita Guerra Jun 28, 2025 Liked: Staff & service No WiFi 😔 we only stayed 1night service was great at front desk. And lost of little spots to eat around. Our bed did have a couple of stains on it. But it was an easy quick and cheap stay. ##### Margarita Guerra Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Wayne Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was really good and clean and tidy and were really helpful ##### Wayne Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Bronagh Jul 30, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Truly grim Wanted a place for a brief stay before an early morning flight. Welcome desk staff were very friendly but the hotel was not a nice place . Horrendous smell in the room & corridor, no hot water or WiFi and overall very very grimy feel. Earwigs in the bathroom. ##### Bronagh Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Wayne Aug 22, 2024 Liked: Staff & service, property conditions & facilities The staff were very helpful and polite even when i locked myself out of my a few times 😃 ##### Wayne Stayed 3 nights in Aug 2024 ### 8/10 Good #### allan Jan 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Economy room is decent enough near Park It's a decent enough room for the money except they don't really have any place to put your items except for one spot ##### allan Stayed 1 night in Jan 2023 ### 8/10 Good #### allan Jan 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value Overall a good experience, staff is very helpful. The only problem are barking dogs in back yards on back side of building ##### allan Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Miguel Jul 30, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is very old needs lots of upgrades rooms are smelly just terrible overall ##### Miguel Stayed 1 night in Jul 2024 ### 6/10 Okay #### Shelline Mar 11, 2025 Disliked: Amenities Other customers was very noisy,slamming doors etc.Especially late at night when you are trying to rest.The rooms are not sound proof. If you are someone who has a low tolerance for noise while resting this is a definite no no. ##### Shelline Stayed 5 nights in Mar 2025 ### 2/10 Terrible #### Americo Mar 29, 2023 Disliked: Amenities, property conditions & facilities Unfortunately the place is not what is on pictures, the rooms smell horrible. It's in a good location, but the property needs a very needed renovation, and clean up. We were supposed to stay there for 4 nights, we couldn't stay one. Tried to cancel, but I haven't heard from the property nor Expedia and it's been more than a week. ##### Americo Stayed 4 nights in Mar 2023 ### 6/10 Okay #### Samuel Nov 9, 2025 Liked: Cleanliness Unas colchas para taparse xq con esas sabanas muy delgadas no me quita el frio. ##### Samuel Stayed 1 night in Nov 2025 ### 6/10 Okay #### Daniel E Jul 9, 2025 Liked: Staff & service #### Hotel centrico no es para vacaciones Es un hotel viejo. Pero bien ubicado en la parte central de cancun. No es recomendable para vacaciones ##### Daniel E Stayed 1 night in Jul 2025 ### 6/10 Okay #### Jose Alfredo Jun 12, 2025 Liked: Staff & service Disliked: Cleanliness #### Regular Es un hotel bastante regular, no ofrece las mejores instalaciones o algo de lujo pero está muy bien para el precio, si lo que buscas es solo un lugar a donde llegar a dormir y ya este hotel es perfecto. Lo único negativo es que no tiene wifi en las habitaciones ##### Jose Alfredo Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Eli Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Exelente opción para hospedarse en cancun ##### Eli Stayed 5 nights in Apr 2025 ### 6/10 Okay #### BENOIT Apr 11, 2025 Personnel de la réception très sympathique mais la chambre très basique. ##### BENOIT Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Diana Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está en buena ubicación y sus al rededores tranquilos ##### Diana Stayed 1 night in Mar 2025 ### 4/10 Poor #### ALONSO Feb 21, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Es un hotel viejo y descuidado, la habitación muy incómoda, la cortina del baño de la regadera muy sucia, me dio mucho asco, hay termitas en el cuarto, la alberca lucía muy sucia, pésimo hotel ##### ALONSO Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Aldrin Nov 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente lugar ##### Aldrin Stayed 1 night in Nov 2024 ### 8/10 Good #### Quintin Nov 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy limpio! La verdad me encanta la limpieza, y q el personal es muy amable! Esta muy bien ubicado! ##### Quintin Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Aldrin Nov 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar muy limpio y tranquilo ##### Aldrin Stayed 1 night in Nov 2024 ### 4/10 Poor #### Ma Magdalena Sep 19, 2024 Disliked: Staff & service, room comfort #### No regresaría Hotel muy poco cómodo, el aire acondicionado muy ruidoso, no dejaba dormir, camas duras, almohadas demasiado altas. No contaban con cobija, el baño tenía una fuga y desprendía malos olores. Muy caro para lo que ofrece ##### Ma Magdalena Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Merlys Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicación limpieza ##### Merlys Stayed 2 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [The Grand Oasis Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Occidental Tucancún All Inclusive](https://www.expedia.ca/Cancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information) > > [Hard Rock Hotel Cancun - 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