Ratings based on 193 Verified Reviews

3.5 out of 5
81% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromPuebla

Good hotel and price

Posted 18-Jan-2017
Pros: The hotel is located right next to the lagoon which is really nice. I would wake up at 7am and the view was amazing, plus everything was close by.
Cons: The only thing I did not like was the wait time for breakfast, the are was empty no clients and they still took forever to serve you.
Location: The bus is super close about two minutes walk. The tourist area is about 7 minutes in the bus away.
My friend and I stayed there for four days. The front staff are very friendly and helpful. shout out to Francisco in reception, he was super nice and kind with us. Our rooms were cleaned every day. I liked everything about it.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Dec-2016
Good location. Gas station plaza very near with great prices. Grounds of hotel are well taken care of. Rooms need updating. Old beds, walls and ceilings look cheep and poor design with white paint. Need brighter colors. Great water pressure in shower with hot water.
3out of 5
Recommended
for Students
by A verified traveller

Falta limpieza

Posted 30-Nov-2016
Pros: vista a la laguna y cercania del centro
Cons: la limpieza, la atencion, y cambiar los colchones
no nos pusieron jabon ni shampoo, el baño tenia una mancha de popo cerca de la tasa, el colchon muy viejo no comodo para dormir
2out of 5
by A verified traveller

Ni te voltean a ver cuando te reciben.

Posted 21-Nov-2016
Puerta toda raída, chapa descompuesta,dormimos con puerta sin seguro. Pantalla plana por ningún lado. No tiene telefono la habitación.
3out of 5
Recommended
for Students
by A verified traveller

Muy bien ubicado

Posted 14-Nov-2016
Esta muy bien ubiucado y a buen precio. Hay un restaurante con vista a la laguna de buena calidad para el desayuno
3out of 5
Recommended
for Everyone
by A verified traveller fromUS

Price is right

Posted 31-Oct-2016
They got all the basics. A/C good location and great staff enjoy your stay...
3out of 5
Recommended
for Everyone
by A verified traveller fromAustin, TX

So-so for the price. Beds not very comfy.

Posted 24-Oct-2016
Pros: The water pressure in the shower was awesome and hot water was plentiful and consistent. Staff was friendly.
Cons: The beds were tolerable but not very comfy. Avoid paying the little extra for the breakfast because it only includes coffee/juice, toast & a little bit of fruit. Not worth it at all.
Location: Not too far from one of the many bus stops.
3out of 5
by A verified traveller fromCd Juarez

Check in problems

Posted 13-Sep-2016
Air conditioner problems, no clean beds, bad service on check in
3out of 5
Recommended
for Everyone
by A verified traveller fromporterville, ca

Good for the price

Posted 12-Sep-2016
The hotel was located in a good zone, close to all the resorts and beaches in cancun. It was a very modest hotel good for the price. The bed sheets could have used a little more cleanliness since they seemed to be stained
2out of 5
by A verified traveller fromNZ

air con not working

Posted 22-Aug-2016
Cons: fix stuff!
disappointed. Air-con remote needed new batteries. when trying to communicate that to the staff, we were just told that 25C was the minimum for the air con!! no help at all. fridge not working, tv only had one channel working too. No bfast / restaurant or bar inhouse. At least the shower was good. Can't see why LP recommends this place.