Ratings based on 400 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Feb-2016
Clean, fairly basic hotel but was better than expected, only complaint would be beds weren't that comfortable but what can you expect for the price. Very quick walk to best cheap eats in Hotel Zone, super market very close by also. 15 minute walk to bar area
4 out of 5
Recommended
for Everyone
by A verified traveller from heredia

Muybonitoy comodo.

Posted 4-Feb-2016
Muy buena experiencia, muy lindo todo muy buena la ubicación
4 out of 5
Recommended
for Everyone
by A verified traveller from NY/NJ

Posted 30-Jan-2016
Good location;near to all the clubs and beaches;hotel staff were good;affordable hotel in the middle of hotel zone
2 out of 5
Recommended
for Everyone
by A verified traveller

Cheap in the hotel zone!

Posted 29-Jan-2016
Noisey outside of room outside.nice by the lagoon. Good eating around the corner at super burrito. Easy to get bus around downtown.
1 out of 5
by A verified traveller from South Dakota

Do not go to this place!!

Posted 25-Jan-2016
Pros: Nothing
Cons: everything
Location: It was very far away from everything and the neighborhood was not a very good one.
We booked this hotel according to reviews that we read. We only wanted a place to stay for a day or two as we planned on going to others places during our trip. Upon arriving at this place the lady behind counter did not speak any English, could not find paper work, and acted as though we were bothering her. When getting into our room the smell was horrible, there was dirt everywhere and black mold on ceilings and walls. We left immediately and went to another hotel. I cannot believe Expedia has this hotel on their list....should be removed ASAP!!
2 out of 5
by A verified traveller

Bien ubicado. Mala atención

Posted 22-Jan-2016
Cuando llegamos nos ofrecieron darnos una habitación de mayor valor porque supuestamente no quedaban de las que habíamos pagado. Cuando la vimos no tenía ni heladera ni microondas. Nos dijo que ninguna habitación tenía heladera y microondas. Pedimos otra habitación y nos dieron la que correspondía a la categoría que pagamos con heladera y microondas. Nos quisieron engañar. Nos dieron dos toallas. Cuando fuimos a pedir las dos que faltaban dijeron que pagamos por dos personas. Tuve que mostrar la reserva donde figuraban cuatro personas. El WiFi solo funcionaba en la recepción y en la pileta. La chica de la noche le dijo a mi hija de 17 años que no se podía quedar en la recepción. Solo estaba sentada usando el celular. Solo lo recomiendo por la ubicación. Muy mala atención. Mobiliario antiguo.
4 out of 5
Recommended
for Everyone
by A verified traveller from Columbus, OH

Nice little hotel, priced right, good location!

Posted 22-Jan-2016
Pros: Rooms, shower, breakfast, staff, location, price.
Cons: Get better mattresses, update TV, increase internet bandwidth
Location: It is located a short bus ride from Coco Bongo and other popular places on the hotel zone. The eating places nearby are very good and affordable.
We stayed at this hotel for our family vacation. It was our first time in Cancun and we really liked the place. We got to the hotel at night and there was some confusion about our reservation, but after a quick call to Expedia the problem was fixed. We purchased the breakfast package through Expedia and it included fresh fruit, orange juice, coffee and bread toast for two (even though we were four in our room). We ended up purchasing some of the items on the breakfast menu which ran about 100 pesos in average. The room was very spacious and comfortable. The air conditioning worked very well. The beds were big although the mattresses were very hard. The TV was old and did not work well. There was no phone in the room and the internet was very slow (although we ended up using our phone/data which worked perfectly in Mexico thanks to T-mobile!). The shower water pressure was good and hot water was on demand and plentiful. The room was cleaned daily and kept neat by the cleaning staff. We did not try the pool although it seemed inviting. The lagoon view was nice and relaxing at sunrise and sunset. There were a couple of restaurants a few yards from the hotel. First there is a cheap seafood joint which serves marlin tacos and other inexpensive items. Then there was a bar/pizzeria/restaurant that serves good food. And Finally a Mexican food stand which serves great food by the nicest server you will find around. This guy went above and beyond to make sure we had a great meal.
3 out of 5
Recommended
for Everyone
by A verified traveller

everything was fine. hard to find at night.

Posted 21-Jan-2016
Pros: good price
basic room, fine enough stayed one night……………………………………………………………………….
4 out of 5
Recommended
for Everyone
by A verified traveller

3+ considering price and location

Posted 20-Jan-2016
When considering the price and location in the Hotel Zone, I think this is a 3 or 3.5. Staff is great. If you are visiting Cancun area to see Mexican Ruins, Cenotes, Caves, Snorkel, Swim, Shop, Eat.....this is your hotel. If you are visiting to hang out at a motel all day, you may not want to stay here. Ed
3 out of 5
Recommended
for Everyone
by A verified traveller from Philly

Quiet, clean, close to the action but not in it

Posted 8-Jan-2016
Return visit. If you seek Cancun dazzle this is not for you, but small very Mexican environment