Ratings based on 416 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
82% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

The place to be

Posted 12-Apr-2016
It was really nice, and convenient to everything while in a quiet area. I will stay there again.
3 out of 5
by A verified traveller

Close to everything

Posted 11-Apr-2016
you got the basics. Close to bus stop that takes you anywhere. I like the staff here friendly and helpful. this was my sixth stay here.
5 out of 5
by A verified traveller from Los Angeles

Excellent

Posted 31-Mar-2016
The location to the Hotel zone is just walking distance, the near by food options is awesome, very small intimate hotel. The staff is so friendly. The price is very affordable. Bottom line... not enough word to express the content and satisfaction. It's not your 5 star hotel.. but great little place..
3 out of 5
by A verified traveller

Nice position next lagoon.

Posted 16-Mar-2016
I booked room with pool view and get street view. Payment was in USD, We must paid exact, have not to for change.
5 out of 5
by A verified traveller

Posted 27-Feb-2016
This hotel was better then i expected the staff was wonderful and helpful. Also the room was clean and perfect for a place to sleep. The restaurant in back made very good food. The hotel is about a 10 min walk from stores, restaurants and the supermarket also night clubs.
3 out of 5
by A verified traveller from Vancouver, Canada

Good Value in the Hotel Zone

Posted 15-Feb-2016
Pros: Price, basic necessities, location
Cons: Bed was hard. Mattress could be better.
Location: There are some restaurants and stores around the corner. 25-30 minute walk to the main entertainment area, Coco Bongo, etc. The area is very safe.
As one of the desk guys said to me, 'we're a cheap, basic hotel and we're good at it'. The water is hot, a/c is cold and the room is clean. The pool is in the courtyard. Hotel is on the canal. Not particularly spacious but there is considerable cupboard space. No elevator. I had a couple of minor issues with the room and they were dealt with promptly. All the staff seemed to speak adequate english.
5 out of 5
by A verified traveller

Great Location

Posted 10-Feb-2016
This hotel is great. Very quiet and located within walking distance of nightlife, restaurants, and the beach. The gas station and small restaurants around the corner were very convenient. Francisco at the front desk was very friendly and helpful. The staff is always at the hotel so checking in late is no problem! I would definitely stay here again. Much closer to all the action and calm beached compared to hotels on the south side of cancun.
3 out of 5
by A verified traveller

Posted 9-Feb-2016
Clean, fairly basic hotel but was better than expected, only complaint would be beds weren't that comfortable but what can you expect for the price. Very quick walk to best cheap eats in Hotel Zone, super market very close by also. 15 minute walk to bar area
4 out of 5
by A verified traveller from heredia

Muybonitoy comodo.

Posted 4-Feb-2016
Muy buena experiencia, muy lindo todo muy buena la ubicación
3 out of 5
by Nyree from Guatemala

Cerca de todo te ahorras transporte, vista bella

Posted 31-Jan-2016 on Hotels
Habitaciones rústicas pero pagas por lo que obtienes, para quedarse a dormir en la zona hotelera cerca de todo y salir de día es perfecto. Dan dos frutas, pan tostado, jugo y café de desayuno a diario sin cambio antes de las 10am luego ya debes pagar pero hay desayuno y Lunch a la carta económico con Ericka muy jovial. Vista linda a la Laguna, bien cuidado el área verde y piscina. Muy tranquilo y muy económico por medio de hoteles.com . En recepción Sr.Juan muy déspota con extranjeros pero es de romper el hielo.con.conversación y te tratan mejor. El servicio de Dafne de limpieza muy amable hasta aguja e hilo me consiguió y recomendó lugares. Dejan poco shampoo. Wifi interrumpido y lento. Si pides vista a la Laguna te lo dan. Hay de todo cerca y transporte si cargas a tu hijo al subir y bajar no te cobran por él los 10.50 pesos. No elevador, gradas angostas, ropa de cama normales. Hay un hotel a la par el Celuisma Lagoon mejorcito y dan derecho a su hotel de Playa gratis con elevador. Elsa de agencia Top en CC La Isla paquetes de tours super baratos comparado con kioskos. Escuchar tiempos compartidos te dan tours gratis y Buffetts. Lleva abrigo xq de Nov a marzo no sabes del clima. XCARET XelHa y Garrafón no los puedes perder. Hotel tranquilísimo para salir y llegar a dormir si no eres delicadito por lo que pagas eso recibes. Cerca de todo en vez de pagar en el centro y gastar en transporte. En todo piden propinas pero no todos dan. De eso vive todo trabajador.