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On the beach, sun-loungers, beach towels
On the beach, sun-loungers, beach towels
On the beach, sun-loungers, beach towels
2 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.2/5 Very good
1,945 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationChac Mool Beach6 min walk
Popular LocationForum Beach13 min walk
Popular LocationCancun Golf Club at Pok Ta Pok8 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive

Choose dates to view prices

  • Deluxe Ocean View

    4.2/5 guest room rating

    Room amenities

    • 339 sq ft
    • Ocean view
    • Sleeps 4
    More detailsDeluxe Ocean View
  • Royal Tower Jacuzzi Suite Ocean Front

    4.5/5 guest room rating

    Room amenities

    • 398 sq ft
    • Ocean view
    • Sleeps 3
    More detailsRoyal Tower Jacuzzi Suite Ocean Front
  • Super Saver ROH

    4.5/5 guest room rating

    Room amenities

    • 339 sq ft
    • Sleeps 4
    More detailsSuper Saver ROH
  • Villa Deluxe

    5/5 guest room rating

    Room amenities

    • 570 sq ft
    • Sleeps 4
    More detailsVilla Deluxe
  • Villa Junior Suite Plunge Pool

    Room amenities

    • 656 sq ft
    • Sleeps 4
    More detailsVilla Junior Suite Plunge Pool
  • Villa Master Suite Plunge Pool

    4.2/5 guest room rating

    Room amenities

    • 871 sq ft
    • Sleeps 4
    More detailsVilla Master Suite Plunge Pool
  • Deluxe Swim up Ocean View

    4.2/5 guest room rating

    Room amenities

    • 699 sq ft
    • Ocean view
    • Sleeps 3
    More detailsDeluxe Swim up Ocean View
  • Family Suite

    Room amenities

    • 678 sq ft
    • Sleeps 6
    More detailsFamily Suite

About this area

Cancun

Located on the beach, Grand Park Royal Cancun - All Inclusive is in Cancun's Zona Hotelera neighbourhood. La Isla Shopping Mall and Las Americas Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Travelling with kids? Consider Dolphin Discovery, or check out an event or a game at Beto Avila Baseball Stadium. With scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.
Visit our Cancun travel guide
View in a map
Popular Location

What's nearby

  • Chac Mool Beach - 6 min walk
  • Forum Beach - 13 min walk
  • Cancun Convention Center - 19 min walk
  • Gaviota Azul Beach - 20 min walk
  • Cancun Golf Club at Pok Ta Pok - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • La Concha — 1 min walk
  • Grand Prime Rib House — 1 min walk
Questions about this property?Find answers

About this property

Grand Park Royal Cancun - All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Park Royal Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 346 rooms feature thoughtful touches such as free minibar items and bathrobes, plus furnished balconies or patios and LED TVs with satellite channels. Other amenities available to guests include iPod docking stations, 24-hour room service and coffee/tea makers.
Grand Park Royal Cancun - All Inclusive offers 346 forms of air-conditioned accommodation with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and local beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Football
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • All buffet and à la carte meals, snacks and local beverages included
  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 6 meeting rooms
  • Conference space (7535 square feet)

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LED TV
  • TV/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 6800.00 per stay for guests aged under 24 years old staying between 18 March and 16 April
  • A tax is imposed by the city: USD 1.23 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 7 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 72 hours between bookings
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Caribe All Inclusive
Grand Park Royal Caribe
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Resort Inclusive

Frequently asked questions

Can I cancel my reservation for free at Grand Park Royal Cancun - All Inclusive and receive a full refund?
Yes, Grand Park Royal Cancun - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Park Royal Cancun - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Park Royal Cancun - All Inclusive?
As of Aug 5, 2020, prices found for a 1-night stay for 2 adults at Grand Park Royal Cancun - All Inclusive on Aug 16, 2020 start from CA $251, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 2 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include football, volleyball, water fitness classes and more.
Where is Grand Park Royal Cancun - All Inclusive located?
Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Chac Mool Beach and Forum Beach. Cancun Convention Center and La Isla Shopping Mall are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for Grand Park Royal Cancun - All Inclusive

4.2
Very good
5 - Excellent
971
4 - Good
578
3 - Okay
218
2 - Mediocre
103
1 - Poor
75
4.6
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 8 nights in Jul 2020

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    It’s is ok but I heard stories from other guest that there are way better resorts to go to. Bars & pools close to early at night.

    Stayed 7 nights in Jul 2020

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Amenities

    The food is horrible and almost the only choice there is the buffet, we had to eat out almost every day. The staff is friendly and helpful but the food is not good at all.

    Stayed 7 nights in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Amazing place to vacation! We love the people work there. Very candy and polite crew. Thanks!

    Stayed 7 nights in Jul 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Horrible. We starved while there - only little food. Spent all our money eating off site. Had our room made once vile there. Concierge didn’t even look at us When spoken to. We frequent Cancun bi yearly and was so excited to find our own Cancun place to call home. But never again. WE WILL NOT recommend My wife was made fun of for their definition of “fat” (she is a curvy female and and a model for mid sized fashion and was looking forward to promoting Mexican style to reach over 250k ppl). She was told she didn’t need to eat anyway so not to worry as they called her “Gordo. Was told to make reservations the day of For dinner because of a new system - no. We got in to 2 Places in 6 days. We had Italian in which they brought me beef brains. Disgusting. Did not eat.Buffet was awful except Miguel Deserves 10 Stars. He’s amazing. Asian was mediocre at best but a 3 hour dinner service? C’mon. We asked for 3 hours for both waster and Pepsi’s at both Italian and Asian - received 1 of each. Not even after eating hot peppers. I spent $$$ Day to eat off property. My husband is 6’9 so we asked for 2 beds, of course we got 1. We didn’t sleep. Out of all the empty rooms they would not help. Let’s not forget about the vulgar man snapping photos of random women in Bikinis (such as myself). When asked to stop he refused and told my husband to “piss off”.and we left our pool time early. This must stop. I want at least 3/4 a refund. Or I’ll have to pursue legal action

    Stayed 6 nights in Jul 2020