Dear Elisabeth,We appreciate your comment, we are sorry that his experience in our hotel did not fully meet your expectations.We will review compliance with our demanding service standards and work internally to improve.We hope you trust us and visit us in the near future.

Dear AndreeNous apprécions vos commentaires concernant votre récent séjour.Il n'y a rien de plus important pour nous que la satisfaction totale de nos clients, et nous travaillerons dur pour y parvenir.Nous espérons que vous nous donnerez l'occasion de nous rendre visite dans un proche avenir.SincerelyCarlos Da SilvaGeneral Manager

Dear Guest, It is an honor to read how much you enjoyed our facilities and services. Our mission is to make your stay as pleasant as possible and it is gratifying to know that we succeeded. Please do not hesitate to visit us again in the future. Let us provide you with an outstanding stay that exceeds your expectations once again.

Dear RichelleThank you for choosing Grand Park Royal on your recent visit to the beautiful Mexican Caribbean.We have shared your review with the appropriate areas. For us it is extremely important to receive feedback from our guests as this is how we improve and make each visit an unforgettable experience.We are also sorry to hear that you have encountered some inconveniences regarding the service in our restaurant area.Our Executive Committee and staff involved have carefully considered your comments and we assure you that improvements will be made especially in the areas you mentioned.We hope to have another opportunity to serve you in order to change your perspective on our Resort.Sincerely

Dear CarynThank you for choosing Grand Park Royal on your recent visit to the beautiful Mexican Caribbean.We are glad to know that you enjoyed a pleasant stay and we will be delighted to pass on your words to all the teams that, from each department, help our guests feel special on their vacations.Knowing that we have lived up to your expectations fills us with satisfaction.We hope to be able to welcome you again in the not too distant future so that, once again, you feel at home among us.Sincerely

Dear AngieThank you so much for your kind review. An assessment like yours is very important to us as it motivates us to continue with the warm service that characterizes us. We sincerely wish you another opportunity to provide you with wonderful memories if you reward us with your visit again in the future.Sincerely

Dear AngelaThank you for choosing Grand Park Royal on your recent visit to the beautiful Mexican Caribbean.We are glad to know that you enjoyed a pleasant stay and we will be delighted to pass on your words to all the teams that, from each department, help our guests feel special on their vacations.Knowing that we have lived up to your expectations fills us with satisfaction.We hope to be able to welcome you again in the not too distant future so that, once again, you feel at home among us.Sincerely

Dear Marion,Thank you very much for the magnificent evaluation that you have shared.We are very pleased to know that you had a fantastic vacation and enjoyed our facilities and services, above the work that all of our staff made to exceed your expectations.We sincerely wish to have another opportunity to provide you with wonderful memories if you reward us with your visit in the future.

Dear Claudio,We appreciate your comment, we are sorry that his experience in our hotel did not fully meet your expectations.We will review compliance with our demanding service standards and work internally to improve.We hope to have another opportunity to serve you in order to change your perspective on our Resort.

Dear Emerson,Thank you very much for sharing your comment about these wonderful days at Grand Park Royal.We are very pleased to know that you had a fantastic vacation and enjoyed our facilities and services, above the work that all of our staff made to exceed your expectations.We will be delighted to welcome you again, see you very soon.

Dear Parshav, Thank you very much for sharing your recent experience in this your home.We are pleased to know that you have enjoyed an exceptional vacation as we wish.We will share your suggestions with the corresponding department to improve our procedures.We will be delighted to see you return to Grand Park Royal.SincerelyGuest Service

Dear David,We appreciate your kind comment, we are glad to know that you had pleasant days with us, enjoying the impressive views, the gastronomic experience and the service provided by our staff.We will share your suggestions with the corresponding department to improve our procedures.We hope to have the opportunity to serve you again in the near future.

Dear CarollThank you very much for sharing your comment about these wonderful days at Grand Park Royal.We are pleased to know that you have enjoyed an exceptional vacation as we wish.We hope to welcome you again if you reward us with your visit in the future.Best Regards

Dear DjenanaThank you very much for sharing your comment about these wonderful days at Grand Park Royal.We are delighted that your stay with us has been so positive. We will pass on your comments to our colleagues; They will be happy to know that with their attitude and kindness they have contributed to their well-being.Comments like yours always motivate us to give our best every day to provide you with incredible vacations.Best Regards

Dear Gopinath, It has been a pleasure to welcome you to Grand Park Royal on your recent vacation.We are pleased to know that you have enjoyed an exceptional vacation as we wish.We will share your suggestions with the corresponding department to improve our procedures.We will be delighted to see you return to Grand Park Royal.SincerelyGuest Service

Dear Timothy Paul, Thank you for choosing Grand Park Royal on your recent visit to the beautiful Mexican Caribbean.We are pleased to know that you have enjoyed an exceptional vacation as we wish....Because comments as positive as yours encourage us to continue working with motivation in the future.We will be delighted to see you return to Grand Park Royal.SincerelyGuest Service

Dear StacyThank you very much for taking the time to share your comments about your recent visit to Grand Park Royal.We regret not having been able to communicate to you We are very sorry that this stay was not satisfactory for you and your family.Guest Service

Dear Jeanne, Thank you very much for sharing your comment about these wonderful days at Grand Park Royal.Thank you for mentioning the people who stood out with your service, we will take care of sharing your kind comments.We will share your suggestions with the corresponding department to improve our procedures.We will be delighted to see you return to Grand Park Royal.SincerelyGuest Service

Dear Suneica, Thank you very much for sharing your recent experience in this your home.I am pleased to read that you enjoyed our service, facilities and above all our gastronomic offer.We will share your suggestions with the corresponding department to improve our procedures.We will be delighted to see you return to Grand Park Royal.SincerelyGuest Service

Dear Elisa, Thank you very much for sharing your comment about these wonderful days at Grand Park Royal.Reading a review as kind as yours is a great motivation to continue creating memorable experiences with each of our guests.This type of review encourages us to strive to provide you with excellent service.We look forward to welcoming you on your next Cancun vacation!SincerelyGuest Service.

Dear Yan,We are sorry to hear that we were unable to meet your expectations. I offer you a sincere apology for the perception of lack of service that you share with us.We have sent your observations to the corresponding department for the review of our high quality standards and we thank you for the opportunity for improvement that your words offer us.

Dear Dave,Thank you for choosing Grand Park Royal on your recent visit to the beautiful Mexican Caribbean.We are delighted that your stay with us has been so positive. We will pass on your comments to our colleagues; They will be happy to know that with their attitude and kindness they have contributed to your well-being.We hope to have the opportunity to serve you again in the near future.

Dear Jodi, Thank you very much for sharing your recent experience in this your home.We are pleased to know that you have enjoyed an exceptional vacation as we wish....Because comments as positive as yours encourage us to continue working with motivation in the future.We will be delighted to welcome you again, see you very soon.SincerelyGuest Service

Dear Brian,Reading a review as kind as yours is a great motivation to continue creating memorable experiences with each of our guests.Thank you for mentioning the people who stood out with your service, we will take care of sharing your kind comments.We will be delighted to welcome you again, see you very soon.

Dear Rosalia,We appreciate your kind comment, we are glad to know that you had pleasant days with us, enjoying the impressive views, the gastronomic experience and the service provided by our staff.Comments like yours motivate us to strive every day to provide our valued guests with a dream vacation.We are pleased to know that you have enjoyed your vacation, we look forward to seeing you in the not too distant future.

Dear Melanie,We appreciate your kind comment, we are glad to know that you had pleasant days with us, enjoying the impressive views, the gastronomic experience and the service provided by our staff.We sincerely wish to have another opportunity to provide you with wonderful memories if you reward us with your visit in the future.

Dear KathrynnThank you very much for sharing your comment about these wonderful days at Grand Park Royal.We are pleased to know that you have enjoyed an exceptional vacation as we wish.Comments like yours always motivate us to give our best every day to provide you with incredible vacations.We hope to be able to welcome you again in the not too distant future so that, once again, you feel at home among us.Sincerely

Dear Ms Quantessa Thank you for choosing our Resort for your recent vacation in the Mexican Caribbean.Excellence in service is truly one of our strengths and we work with enthusiasm to keep it that way.We are very sorry that this stay was not satisfactory for you, however we appreciate your comments and for sharing the areas of opportunity that you identified during your stay, as this allows us to improve your experience and that of other guests.We have sent your observations to the corresponding department for the review of our high quality standards and we thank you for the opportunity for improvement that your words offer us.Once again, thank you for the opportunity for improvement that your words offer us.Sincerely

Dear Ceeleda Monquie, Thank you very much for sharing your recent experience in this your home.We are pleased to know that you have enjoyed an exceptional vacation as we wish.We will share your suggestions with the corresponding department to improve our procedures.We will be delighted to see you return to Grand Park Royal.SincerelyGuest Service

Dear Iynne elizabeth, It has been a pleasure to welcome you to Grand Park Royal on your recent vacation.We are pleased to know that you have enjoyed an exceptional vacation as we wish....Because comments as positive as yours encourage us to continue working with motivation in the future.We will be delighted to see you return to Grand Park Royal.SincerelyGuest Service

Thank you for choosing Grand Park Royal on your recent visit to the beautiful Mexican Caribbean.We are glad to know that you enjoyed a pleasant stay and we will be delighted to pass on your words to all the teams that, from each department, help our guests feel special on their vacations.Knowing that we have lived up to your expectations fills us with satisfaction.We hope to be able to welcome you again in the not too distant future so that, once again, you feel at home among us.Sincerely

Dear Magaw,We appreciate your comment, we are sorry that his experience in our hotel did not fully meet your expectations; In the same way, I sincerely apologize for the perception of staff pressure you share with us.I am pleased to read that you enjoyed our service, facilities and above all our gastronomic offer.We hope to welcome you again if you reward us with your visit in the future.

Dear Paul,Thank you for sharing your comments regarding your recent stay.We are very pleased to know that you had a fantastic vacation and enjoyed our facilities and services, above the work that all of our staff made to exceed your expectations.We hope to welcome you again on your next vacation in the Mexican Caribbean.

Dear Judy, Thank you very much for the magnificent evaluation that you have shared.We are pleased to know that you have enjoyed an exceptional vacation as we wish....Because comments as positive as yours encourage us to continue working with motivation in the future.We will be delighted to see you return to Grand Park Royal.SincerelyGuest Service

Dear Dan, Thank you very much for sharing your recent experience in this your home.We are pleased to know that you have enjoyed an exceptional vacation as we wish....Because comments as positive as yours encourage us to continue working with motivation in the future.We will be delighted to see you return to Grand Park Royal.SincerelyGuest Service

Dear Asra,Thank you very much for sharing your recent experience in this your home.We assure you that we will share your comments with the corresponding departments, we sincerely thank you for sharing them with us.We hope to welcome you again if you reward us with your visit in the future.

Dear AnnaMarie, Thank you very much for sharing your recent experience in this your home.We are pleased to know that you have enjoyed an exceptional vacation as we wish....Because comments as positive as yours encourage us to continue working with motivation in the future.We will be delighted to see you return to Grand Park Royal.SincerelyGuest Service

Dear Ms HelenThank you for investing a few minutes of your time in describing your stay at our Resort, since through your experience we will be able to detect the points that can be improved on our path to excellence.The feedback we receive from our guests is very useful as it allows us to reinforce our areas of opportunity, such as the ones you tell us about.We are very sorry that this stay was not satisfactory for you, however we appreciate your comments and for sharing the areas of opportunity that you identified during your stay, as this allows us to improve your experience and that of other guests.We have sent your observations to the corresponding department for the review of our high quality standards and we thank you for the opportunity for improvement that your words offer us.We hope that you continue to choose Cancun as your vacation destination and that we have the opportunity to welcome you again in the future and change your perception of our resort.Sincerely

Thank you for choosing Grand Park Royal on your recent visit to the beautiful Mexican Caribbean.We have shared your review with the appropriate areas. For us it is extremely important to receive feedback from our guests as this is how we improve and make each visit an unforgettable experience.We are also sorry to hear that you have encountered some inconveniences regarding the service in our restaurant area.Our Executive Committee and staff involved have carefully considered your comments and we assure you that improvements will be made especially in the areas you mentioned.We hope to have another opportunity to serve you in order to change your perspective on our Resort.Sincerely

Dear Oksana,Thank you very much for sharing your recent experience in this your home.We are pleased to know that you have enjoyed an exceptional vacation as we wish....Because comments as positive as yours encourage us to continue working with motivation in the future.We will be delighted to see you return to Grand Park Royal.SincerelyGuest Service

Dear StephanieThank you for choosing our Resort for your recent vacation in the Mexican Caribbean.There is nothing more important to us than the complete satisfaction of our guests, and we will be working hard to achieve it.We appreciate your comment, we are sorry that his experience in our hotel did not fully meet your expectations.Your comment has been sent to our managers to take immediate action and improve our processes. We offer you an apology and promise to continue working to improve our services.We appreciate your comments and hope to have the opportunity to serve you again in the near future and change your perception.

Dear Ms AngelaThank you for choosing Grand Park Royal on your recent visit to the beautiful Mexican Caribbean.We are glad to know that you enjoyed a pleasant stay and we will be delighted to pass on your words to all the teams that, from each department, help our guests feel special on their vacations.Knowing that we have lived up to your expectations fills us with satisfaction.We hope to be able to welcome you again in the not too distant future so that, once again, you feel at home among us.Sincerely

Dear Archie RochelleThank you for choosing Grand Park Royal on your recent visit to the beautiful Mexican Caribbean.We are pleased to know that you have enjoyed an exceptional vacation as we wish.Comments like yours always motivate us to give our best every day to provide you with incredible vacations.We hope to be able to welcome you again in the not too distant future so that, once again, you feel at home among us.

Dear Vincy,We appreciate your comment, we are sorry that his experience in our hotel did not fully meet your expectations.We have sent your observations to the corresponding department for the review of our high quality standards and we thank you for the opportunity for improvement that your words offer us.

Dear Luke,Thank you very much for taking the time to share your experience about your stay at Grand Park Royal.Without a doubt, the satisfaction of our guests is our priority.We appreciate your comment, we are sorry that this experience in our hotel did not fully meet your expectations.We want to share with you that all comments from our guests are considered and carefully reviewed in order to provide a better service.We hope to have another opportunity to serve you in order to change your perspective on our Resort.SincerelyGuest Service

Estimado Huésped,Muchas gracias por compartir su comentario sobre estos magníficos días en Grand Park Royal.Nos alegra saber que disfrutó de una agradable estancia y transmitiremos encantados sus palabras a todos los equipos que, desde cada departamento contribuyen a que nuestros huéspedes se sientan especiales en sus vacaciones.Nos es grato saber que han disfrutado sus vacaciones, los esperamos en un futuro no lejano.

Dear Christopher, Thank you for sharing your comments regarding your recent stay.We are delighted that your stay with us has been so positive. We will pass on your comments to our colleagues; They will be happy to know that with their attitude and kindness they have contributed to their well-being....Because comments as positive as yours encourage us to continue working with motivation in the future.We will be delighted to see you return to Grand Park Royal.SincerelyGuest Service