Ratings based on 2,463 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromMissouri City, Texas

Gran Caribe Style

Posted 27-Sep-2016
Pros: The room and beach service.
Cons: I wish the pool was larger and more resort like with water falls,etc.
Location: We pretty much stay at the Gran Caribe, but I do Scuba with Scuba Cancun during my stay.
My wife and I revisited the Gran Caribe for 7 nights in September for her birthday. There several key factors as to why we chose the Gran Caribe. 1. Pleasant and Helpful Team Members 2. Room is clean and well furnished 3. Bed is amazingly comfortable 4. Beach.. Well fantastic 5. Water Amazing 6. Restaurants good.. Italian the best!! 7. Service by pool and by the beach for drinks, etc. Very nice Appreciated the opportunity to visit again for vacation and look forward to our next trip. I do recommend if you are a couple to go on off season like Sept, Oct and Nov. Not critter crazy.. Critters are the kids.
5out of 5
by A verified traveller

ホテル良いです。

Posted 27-Sep-2016
Pros: 便利です。
Cons: 特になし
Location: ショピング、ゴルフ場があるので良いです。
カンクンのホテルエリアに面してすごく良いです。ビーチも綺麗ですべて込みでいたでりつくせりです。 次も泊まりたいです。
5out of 5
by A verified traveller

First time in Cancun

Posted 22-Sep-2016
Pros: Outstanding service from everyone.
Cons: We are not sure if anything can be improved. Thanks for everything.
Location: We took the bus to visit Market 28, the city hall, Plaza 28, flea market. So convenient.
The hotel is close to the beach. The staff is super friendly, very helpful. Excellent service.
5out of 5
by A verified traveller

Posted 18-Sep-2016
We had such a fabulous vacation food was amazing staff was great would recommend this hotel in the beaches are beautiful
5out of 5
by A verified traveller fromSylmar, CA

Posted 18-Sep-2016
We really like place, we will be going back next year.. Felipe was great he showed us the hotel. Told us about the tours and the events..
5out of 5
by A verified traveller

Loves that hotel is so close to beach .

Posted 16-Sep-2016
Overall great hotel. Would recommend and would stay again.
4out of 5
by A verified traveller

コスパが高い

Posted 13-Sep-2016
友達親子とチェックインをして部屋に行ったところ、グレードが違いすぎたために受付に言いに行くとすぐに部屋を変えてくれました。ビーチからも近く、値段も良心的なため、とても良かったです。
3out of 5
by A verified traveller

Hotel close to beach

Posted 11-Sep-2016
This was a nice hotel but it could use some upgrades, when we first got there we felt bombarded and pressured tondo the presentation by Daniel, he told us things that were not true. The beginning of our stay was really nice and not so crowded then towards the end the pool was really crowded.
3out of 5
by A verified traveller fromChiapas

Good for families

Posted 10-Sep-2016
We had stayed at another resort the year before. Hotel was fine, suites were fine. The food was not that great. The facilities were great but they could sure improve on the taste f the food- and coffee only out of machines? We like good coffee and there was none to be found. We weren't crazy about the market atmosphere at night, with vendors set up. Those are ALL the cons. The pros are everything else. We had a nice stay but only point out the room for improvement.
4out of 5
by A verified traveller

Posted 9-Sep-2016
Hotel was clean, staff was excellent and friendly.