Cancun, Quintana Roo (CUN-Cancun Intl.)28 min drive
Room options
About this area
Cancun
Four Points by Sheraton Cancun Centro is located in Downtown Cancun, a neighborhood in Cancun, and is near the airport and by the sea. Plaza Las Americas and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach. Looking to enjoy an event or a game while in town? See what's happening at Cancun Bullfight ring or Beto Avila Baseball Stadium. Take an opportunity to explore the area for outdoor excitement like ecotours.
Located close to Plaza Las Americas, Four Points by Sheraton Cancun Centro provides a poolside bar, a free daily manager's reception, and a rooftop terrace. For some rest and relaxation, visit the sauna or the steam room. Enjoy international cuisine, brunch, and happy hour at the two onsite restaurants. In addition to an art gallery on site and shopping on site, guests can connect to free wired Internet.
You'll also enjoy perks such as:
Swimming pool with free cabanas, sun loungers, and pool umbrellas
Buffet breakfast (surcharge), an electric car charging station, and an outdoor pool
Express check-out, a ballroom, and concierge services
A 24-hour front desk, express check-in, and wedding services
Guest reviews say great things about the helpful staff
Room features
All 112 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free Internet and air conditioning.
Other amenities include:
Free infant beds and free extra beds
Bathrooms with showers and free toiletries
42-inch LED TVs with premium channels
Wardrobes/closets, coffee/tea makers, and housekeeping
Languages
English, French, Italian, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free wired Internet
Available in some public areas: Free wired internet
Parking and transportation
Limited onsite parking
Electric car charging station on site
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
Onsite parking options include a carport
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 245 per person
2 bars/lounges and 1 poolside bar
2 restaurants and 1 coffee shop/cafe
Free daily reception
Room service available
Restaurants on site
The Eatery Bistro
Toastina Sports Bar
Things to do
24-hour fitness center
Art gallery
Outdoor pool
Sauna
Shopping
Steam room
Family friendly
Free cribs/infant beds
Free rollaway/extra beds
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Library
Reception hall
Guest services
24-hour front desk
Concierge services
Housekeeping (on request)
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
24-hour business center
Computer station
Conference center (2121 square feet of space)
Meeting rooms - 5
Outdoors
Free pool cabanas
Pool sun loungers
Pool umbrellas
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets allowed for an extra charge of MXN 580 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Resort fee: MXN 0 per person, per night
The resort fee includes:
Pool access
Beach towels
Fitness center access
Internet access
In-room safe
In-room bottled water
In-room coffee
Self parking
Parking
Housekeeping
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately MXN 245 per person
Pet fee: MXN 580 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Four Points Sheraton Cancun Centro Hotel
Four Points Sheraton Centro Hotel
Four Points Sheraton Cancun Centro
Four Points Sheraton Centro
Four Points by Sheraton Cancun Centro Hotel
Four Points by Sheraton Cancun Centro Cancun
Four Points by Sheraton Cancun Centro Hotel Cancun
Frequently asked questions
Does Four Points by Sheraton Cancun Centro have a pool?
Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM.
How much does it cost to stay at Four Points by Sheraton Cancun Centro?
As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Cancun Centro on Apr 16, 2023 start from CA $132.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Four Points by Sheraton Cancun Centro pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of MXN 580 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Four Points by Sheraton Cancun Centro?
Limited spots are available.
What time is check-in at Four Points by Sheraton Cancun Centro?
Check-in is from 3 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Four Points by Sheraton Cancun Centro?
Check-out is at noon. Late check-out is available for a fee.
Where is Four Points by Sheraton Cancun Centro located?
Located in Downtown Cancun, this hotel is 0.9 mi (1.4 km) from Plaza Las Americas and within 9 mi (15 km) of Cancun Convention Center and La Isla Shopping Mall. Ventura Park Cancun and Aquaworld are also within 12 mi (20 km).
Can I cancel my reservation for free at Four Points by Sheraton Cancun Centro and receive a full refund?
Yes, Four Points by Sheraton Cancun Centro offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Cancun Centro cancellation policy on our site for more details about any exclusions or requirements.
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The staff were so attentive and polite. My only issues were no coffee maker in our room (was stated they had) and the bedding was a little worn. The property is clean and the location is fairly good, you can walk to the mall and lots of restaurants and Walmart Express is just up the road. The pool was beautiful and the chairs and loungers around it were very nice.
Overall the stay went really well, the hotel was well positioned in downtown and a close walk to a huge shopping center which was convenient. Staff was good, but could have been a lot better at getting us items we would ask for (hand soap, towels).
This hotel is in great condition and feels like a Sheraton. It is located near good food and shopping. The restaurant and sports bar just keep getting worse. The breakfast buffet food is cold, the bacon is hours old, the whole thing needs improvement